scholarly journals  The Engineer … No Longer a Person but a Number on an Excel Sheet: Enterprise Resource Planning and Commoditisation of Labour

2020 ◽  
Vol 11 (2) ◽  
Author(s):  
Rajalaxmi Kamath ◽  
Eureka Sarkar

Based on transcripts provided by 145 engineers working in various information technology organisations in Bangalore, India, the article examines the commoditisation of labour in this sector. In doing so, we specifically want to problematise algorithm-based decision-making embedded in the wider technology of Integrated Development Environments like Enterprise Resource Planning and its ramifications for business and labour processes. Standardisation and modularisation of tasks have made wide inroads in workers’ lives, resulting in a replication of Taylorist mass-production techniques. In unpeeling the “materiality” behind such a development, we elaborate on how efficiency and profit motives of these firms are turning engineers into numbers on a spreadsheet. We conclude by commenting on the implications of this on labour’s organisation and resistance and the future trajectory of working life.

Author(s):  
Shruti Makarand Kanade

 Cloud computing is the buzz word in today’s Information Technology. It can be used in various fields like banking, health care and education. Some of its major advantages that is pay-per-use and scaling, can be profitably implemented in development of Enterprise Resource Planning or ERP. There are various challenges in implementing an ERP on the cloud. In this paper, we discuss some of them like ERP software architecture by considering a case study of a manufacturing company.


Author(s):  
Magdy Abdel-Kader ◽  
Thu Phuong Nguyen

Enterprise Resource Planning (ERP) systems have been recognized as complex and costly, which limited their implementation in large organizations. However, an increasing number of small organizations have recently gained interest in this system. This paper investigates the implementation process of ERP in a small firm. The investigation focused on two perspectives of ERP implementation: successes achieved and problems encountered. Despite many problems encountered in the firm, the ERP system still exists. This gives evidence that small organizations are more flexible and motivated to adapt to change and implement an ERP system. Most problems were encountered at early stages of implementation, which can be minimized if deliberate decision making of ERP implementation and proper selection processes were in place. Further, ERP is a good solution for small organizations if they are able to build a relevant in-house system.


Author(s):  
Eldon Y. Li ◽  
Timon C. Du

This chapter introduces collaborative commerce as a means of integrating information technologies into e-business adoption. It explains how companies use information technology to achieve a closer integration and a better management of business relationships among business partners, including internal personnel, business partners, and customers. In this chapter, collaborative commerce is defined as (1) a collaborative technology, similar to workflow collaboration; (2) a customer-driven technology, similar to a pull-type supply chain; (3) a functionally integrated technology, similar to concurrent engineering; and (4) a business-driven technology, similar to enterprise resource planning, for cross-organisational integration. The authors hope that understanding the characteristics and infrastructures of collaborative commerce can improve the adoption of the technologies.


Author(s):  
Dianne Waddell

Resistance to change has long been recognised as a critically important factor that can influence the success or otherwise of implementing any technological innovation. Information technology (IT) focused interventions, for example, business process re-engineering (BPR) and enterprise resource planning (ERP), are often quoted as examples of costly failures, with reported levels of dissatisfaction with strategic IT investments ranging from 20-70 percent and that employee resistance was to blame. The intention of this chapter is to rethink resistance. The author suggests that resistance remains to this day a complex, multi-faceted phenomenon that continues to affect the outcomes of change, both negatively and positively. Although research has procured a solid understanding of resistance and the benefits that can accrue to an organisation through its proper utilisation, it appears that the classical adversarial approach remains the dominant means of managing resistance because such learning is not reflected in modern management techniques. The author concludes that as companies in every industry are now translating the power and possibilities of e-business into strategic and operational realities, new approaches in change management are required to help organisations to understand the complex dynamics of technological innovation and especially the multifaceted nature of resistance.


Author(s):  
Terry T. Kidd ◽  
Carolyn Ashe ◽  
Natasha Carroll

Autoethnography has emerged as a relatively new methodological approach within the fields of project management, information technology, organizational behavioral studies, and more broadly within the social sciences. As a reflexive methodology it offers the beginning and experienced researcher a means of critically exploring the social forces that shapes ones involvement in the information technology project implementation process and subsequent the project management experience. In this article the authors discuss the significance of autoethnography as it was utilized to research the experiences of project managers in the enterprise resource planning systems implementation process. The process involved recollecting, writing and re-reading experiences in light of social capital and organizational theories that explore the socio-psychological and cultural aspects within the implementation period of an enterprise resources planning system. The autoethnographic approach used in this article contributes to the emergent methodological literature that embraces the textual or narrative turn within qualitative studies of information technology and project management.


Author(s):  
Bonn-Oh Kim ◽  
Ted Lee

ERP (Enterprise Resource Planning) vendors have seen a dramatic increase in their sales this decade. Even though several vendors are producing great products and making huge profits, there are some problems to be resolved to make ERP applications a continuous success in the next decades. Current ERP applications have the low reusability and interchangeability of various modules among different vendors’ packages. One of the main reasons for these shortfalls is a tight coupling of ERP domain knowledge with the particular implementation tools. Also, efforts in establishing and using the standards in specifications of ERP applications have been inconsequential. In this article, strategic steps to wield a dominant power in the future ERP market are discussed. These steps are as follows: 1. Knowledge Modeling: Abstraction of Domain Knowledge from Tools; 2. Componentization of Domain Knowledge; 3. Implementation of Componentized Domain Knowledge; 4. Marketing Strategies for Domain Knowledge Components.


2007 ◽  
Vol 88 (12) ◽  
pp. 1893-1898 ◽  
Author(s):  
Neil A. Stuart ◽  
David M. Schultz ◽  
Gary Klein

The Second Forum on the Future Role of the Human in the Forecast Process occurred on 2–3 August 2005 at the American Meteorological Society's Weather Analysis and Forecasting Conference in Washington, D.C. The forum consisted of three sessions. This paper discusses the second session, featuring three presentations on the cognitive and psychological aspects of expert weather forecasters. The first presentation discussed the learning gap between students (goal seekers) and teachers (knowledge seekers)—a similar gap exists between forecasters and researchers. In order to most effectively train students or forecasters, teachers must be able to teach across this gap using some methods described within. The second presentation discussed the heuristics involved in weather forecasting and decision making under time constraints and uncertainty. The final presentation classified the spectrum of forecasters from intuitive scientists to the disengaged. How information technology can best be adapted so as not to inhibit intuitive scientists from their mental modeling of weather scenarios is described. Forecasters must continuously refine their skills through education and training, and be aware of the heuristic contributions to the forecast process, to maintain expertise and have the best chance of ensuring a dynamic role in the future forecast process.


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