scholarly journals UNDER-UTILISATION OF INTERNAL EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICES BY THE SOUTH AFRICAN POLICE SERVICE IN LEPHALALE, LIMPOPO PROVINCE

2021 ◽  
Vol 57 (4) ◽  
Author(s):  
Mmaphuti Percy Dipela ◽  
Sello Sithole

An employee assistance programme (EAP) is a service provided by an employer to employees who experience personal problems. Its utilisation becomes a challenge when the targeted population prefers to use alternative services to this programme specifically earmarked for them. Such a situation motivated this quantitative research aimed to evaluate the utilisation of the employee assistance programme in the South African Police Service (SAPS) in the Waterberg district of Limpopo Province. A systematic sample comprising of 189 respondents was drawn from the total population of 398 employees. The study revealed that the employees’ awareness of the programme was very low.

Author(s):  
Yvonne Joubert ◽  
Anton Grobler

The objective of this research was to determine the extent to which the employees of the South African Police Service participate in religion, and their opinion regarding the value it added to their lives. The range of religions and the various Christian denominations represented was determined. No sampling strategy was used, as all available employees were included in the study (N = 37 816). The survey instrument was administered by Employee Assistance Services professionals. The results of the study indicated that religion played an important role at individual, group, organisational and community level. The majority of the participants in the study (79.4%) were Christian, 15.9% followed by African spirituality, 0.9% were Hindu, and 0.4% were Muslim. An analysis was conducted of the distribution of the religions represented within the nine provinces of South Africa (and Head Office as a collective), and across the four race groups. The Christian denominations best represented in the study were the Dutch Reformed (12.7%), Methodist (6.0%), Roman Catholic (5.8%) and Anglican (5.0%).


2019 ◽  
Vol 45 ◽  
Author(s):  
Masefako A. Gumani

Orientation: Studies on the influence of organisational stressors on the well-being and performance of operational members of the South African Police Service in the visible policing and detective service programmes in rural areas, like the Vhembe district, Limpopo province, South Africa, have not been conducted yet.Research purpose: The aim of this study was to explore and interpret operational members’ experiences of organisational stressors, which influence their well-being and performance when attending to critical incidents of rape, domestic violence, murder and road accidents, in the Vhembe district, Limpopo province.Motivation for the study: The study proposes ways of dealing with organisational stressors that influence the well-being and performance of operational members when performing their tasks.Research approach/design and method: An interpretative phenomenological research design was used and 17 South African Police Service participants were selected through purposive sampling. Unstructured face-to-face interviews, diary entries and telephonic interviews were conducted and field notes were used to collect the data, which were analysed using interpretative phenomenological analysis guidelines.Main findings: The results highlight internal, external, task-related and individual organisational stressors among operational members of the South African Police Service that led to psychological distress, including negative perceptions of self and work, job dissatisfaction, considerations of resignation, increased training needs and strained working relationships.Practical/managerial implications: A need for a systems perspective on problem-solving, with top-bottom and bottom-up approaches, is proposed to manage organisational stressors among operational members of the South African Police Service in the Vhembe district.Contribution/value-add: The study contributes towards the contextual understanding and management of organisational stressors in rural operational policing.


2021 ◽  
Vol 19 ◽  
Author(s):  
Ndivhudzannyi R. Mukwevho ◽  
Mark H.R. Bussin

Orientation: The South African Police Service is facing significant challenges in retaining its staff. A total rewards strategy could help the South African Police Service to enhance staff retention.Research purpose: This study explored the role of a total rewards strategy in retaining South African police officers in Limpopo province.Motivation of the study: The shortage of police officials has a negative effect on the South African Police Service’s endeavours to retain its employees.Research approach, design and method: This was a qualitative research study where semi-structured interviews were conducted on the sample size of 14 police officers in Limpopo.Main findings: The outcomes revealed that performance management, career development and employees’ compensation were ineffectively applied to police stations. Employees were firmly thinking about leaving the police because of poor rewards. The members were genuinely happy with their work benefits and work–life balance.Practical/managerial implications: The South African Police Services should implement total reward strategy to improve staff retention.Contribution/value-add: This study presented challenging areas in the reward framework of the South African Police Service employees and the subsequent impact thereof on their turnover intentions.


2004 ◽  
Vol 30 (1) ◽  
Author(s):  
E. Kleyn ◽  
S. Rothmann ◽  
L. T. B. Jackson

Little quantitative research has been published on expectations of and satisfaction with the South African Police Service (SAPS) from the perspective of the community and the police members themselves. The objective of this study was to determine the expectations and satisfaction of both the community and the police regarding policing in the Rustenburg area. A cross-sectional survey design was used. Stratified random samples of both police members (N = 101) and community members (N = 418) were taken in the Rustenburg area. The results showed that members of the community and the police differ regarding policing priorities. Most police members reported that their performance in serving the community was good. A tot al of 47% of communit y members who had contact with the police showed little confidence in the police. Opsomming Min kwantitatiewe navorsing ten opsigte van verwagtinge en tevredenheid met die Suid-Afrikaanse Polisiediens (SAPD) vanuit die perspektief van die publiek en die polisiebeamptes is tot op hede gepubliseer. Die doel van hierdie studie was om te bepaal wat die verwagtinge en tevredenheid van die publiek sowel as die polisie ten opsigte van polisiëring in die Rustenburg-gebied is. ’n Dwarsdeursnee-opnameontwerp is gebruik. ’n Gestratifiseerde ewekansige steekproef is geneem van polisiebeamptes (N = 101) sowel as van lede van die gemeenskap (N = 418) in die Rustenburg-gebied. Die resultate het aangetoon dat lede van die gemeenskap en polisiebeamptes ten opsigte van die prioriteite van polisiëring verskil. Die meeste polisielede het gerapporteer dat hul prestasie in diens van die publiek goed is. ’n Totaal van 47% van lede van die publiek wat kontak met die polisie gehad het, het aangedui dat hulle min vertroue in die polisie het.


2021 ◽  
Vol 56 (1) ◽  
pp. 92-108
Author(s):  
Guy Lamb

Since 1994 the South African Police Service (SAPS) has undertaken various efforts to build legitimacy in South Africa. Extensive community policing resources have been made available, and a hybrid community-oriented programme (sector policing) has been pursued. Nevertheless, public opinion data has shown that there are low levels of public trust in the police. Using Goldsmith’s framework of trust-diminishing police behaviours, this article suggests that indifference, a lack of professionalism, incompetence and corruption on the part of the police, particularly in high-crime areas, have eroded public trust in the SAPS. Furthermore, in an effort to maintain order, reduce crime and assert the authority of the state, the police have adopted militaristic strategies and practices, which have contributed to numerous cases of excessive use of force, which has consequently weakened police legitimacy in South Africa


Obiter ◽  
2021 ◽  
Vol 31 (2) ◽  
Author(s):  
J Neethling ◽  
JM Potgieter

In Mvu v Minister of Safety and Security the plaintiff, an inspector in the South African Police Service was arrested without a warrant for malicious damage to property (his 15-year old daughters’ cellphones). It transpired that the plaintiff, while on police business in Gauteng, visited his daughters. He became enraged when he discovered that they had received cellphones by way of a “love relationship”, whereupon he took the cellphones and threw them to the ground, seriously damaging them. The daughters went to apolice station and laid a charge against the plaintiff for malicious damage to property. The police officer seized with the matter telephoned the plaintiff who immediately travelled to meet him. Upon arrival he arrested the plaintiff and imprisoned him overnight with six other men and set him free the following afternoon on warning. When the matter eventually came to court, the plaintiff was discharged at the end of the state’s case. 


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