scholarly journals The influence of organisational stressors on the well-being and performance of operational police members

2019 ◽  
Vol 45 ◽  
Author(s):  
Masefako A. Gumani

Orientation: Studies on the influence of organisational stressors on the well-being and performance of operational members of the South African Police Service in the visible policing and detective service programmes in rural areas, like the Vhembe district, Limpopo province, South Africa, have not been conducted yet.Research purpose: The aim of this study was to explore and interpret operational members’ experiences of organisational stressors, which influence their well-being and performance when attending to critical incidents of rape, domestic violence, murder and road accidents, in the Vhembe district, Limpopo province.Motivation for the study: The study proposes ways of dealing with organisational stressors that influence the well-being and performance of operational members when performing their tasks.Research approach/design and method: An interpretative phenomenological research design was used and 17 South African Police Service participants were selected through purposive sampling. Unstructured face-to-face interviews, diary entries and telephonic interviews were conducted and field notes were used to collect the data, which were analysed using interpretative phenomenological analysis guidelines.Main findings: The results highlight internal, external, task-related and individual organisational stressors among operational members of the South African Police Service that led to psychological distress, including negative perceptions of self and work, job dissatisfaction, considerations of resignation, increased training needs and strained working relationships.Practical/managerial implications: A need for a systems perspective on problem-solving, with top-bottom and bottom-up approaches, is proposed to manage organisational stressors among operational members of the South African Police Service in the Vhembe district.Contribution/value-add: The study contributes towards the contextual understanding and management of organisational stressors in rural operational policing.

2021 ◽  
Vol 57 (4) ◽  
Author(s):  
Mmaphuti Percy Dipela ◽  
Sello Sithole

An employee assistance programme (EAP) is a service provided by an employer to employees who experience personal problems. Its utilisation becomes a challenge when the targeted population prefers to use alternative services to this programme specifically earmarked for them. Such a situation motivated this quantitative research aimed to evaluate the utilisation of the employee assistance programme in the South African Police Service (SAPS) in the Waterberg district of Limpopo Province. A systematic sample comprising of 189 respondents was drawn from the total population of 398 employees. The study revealed that the employees’ awareness of the programme was very low.


2021 ◽  
Vol 19 ◽  
Author(s):  
Ndivhudzannyi R. Mukwevho ◽  
Mark H.R. Bussin

Orientation: The South African Police Service is facing significant challenges in retaining its staff. A total rewards strategy could help the South African Police Service to enhance staff retention.Research purpose: This study explored the role of a total rewards strategy in retaining South African police officers in Limpopo province.Motivation of the study: The shortage of police officials has a negative effect on the South African Police Service’s endeavours to retain its employees.Research approach, design and method: This was a qualitative research study where semi-structured interviews were conducted on the sample size of 14 police officers in Limpopo.Main findings: The outcomes revealed that performance management, career development and employees’ compensation were ineffectively applied to police stations. Employees were firmly thinking about leaving the police because of poor rewards. The members were genuinely happy with their work benefits and work–life balance.Practical/managerial implications: The South African Police Services should implement total reward strategy to improve staff retention.Contribution/value-add: This study presented challenging areas in the reward framework of the South African Police Service employees and the subsequent impact thereof on their turnover intentions.


2021 ◽  
Vol 56 (1) ◽  
pp. 92-108
Author(s):  
Guy Lamb

Since 1994 the South African Police Service (SAPS) has undertaken various efforts to build legitimacy in South Africa. Extensive community policing resources have been made available, and a hybrid community-oriented programme (sector policing) has been pursued. Nevertheless, public opinion data has shown that there are low levels of public trust in the police. Using Goldsmith’s framework of trust-diminishing police behaviours, this article suggests that indifference, a lack of professionalism, incompetence and corruption on the part of the police, particularly in high-crime areas, have eroded public trust in the SAPS. Furthermore, in an effort to maintain order, reduce crime and assert the authority of the state, the police have adopted militaristic strategies and practices, which have contributed to numerous cases of excessive use of force, which has consequently weakened police legitimacy in South Africa


2014 ◽  
Vol 40 (2) ◽  
Author(s):  
Masefako A. Gumani

Orientation: The extensive role that social support plays in the lives of South African Police Service (SAPS) members outside of the expected work networks of professionals and colleagues should be further studied to reflect on the benefits received when handling the stressful and traumatic effects of operational work.Research purpose: The objective of this study was to describe the concepts of multifaceted social support network systems as perceived by SAPS members in the context of the Vhembe District (South Africa) in assisting them to deal with the effects of their operational work.Motivation for the study: There is still a call in social research to focus on the influence of different functions and sources of social support.Research design, approach and method: A descriptive phenomenological research design was used, and 20 SAPS participants were selected through purposive sampling. Unstructured,face-to-face interviews, field notes, telephone follow-ups and diaries were used to collect data which was subsequently analysed through phenomenological explication.Main findings: The results show that social support is not a linear process but is multifaceted,depending on specific operational settings. Furthermore, the social support network system identified is informed by the values of communal living in the Vhembe District as well as in the operational context in which the SAPS members work.Practical/managerial implications: The SAPS should help initiate and involve, during the debriefing of operational members, types and functions of social support that are dependent on organisational and community contexts.Contribution/value-add: This study makes a meaningful contribution to understanding that social support in the SAPS operational context is different from other contexts.


Obiter ◽  
2021 ◽  
Vol 31 (2) ◽  
Author(s):  
J Neethling ◽  
JM Potgieter

In Mvu v Minister of Safety and Security the plaintiff, an inspector in the South African Police Service was arrested without a warrant for malicious damage to property (his 15-year old daughters’ cellphones). It transpired that the plaintiff, while on police business in Gauteng, visited his daughters. He became enraged when he discovered that they had received cellphones by way of a “love relationship”, whereupon he took the cellphones and threw them to the ground, seriously damaging them. The daughters went to apolice station and laid a charge against the plaintiff for malicious damage to property. The police officer seized with the matter telephoned the plaintiff who immediately travelled to meet him. Upon arrival he arrested the plaintiff and imprisoned him overnight with six other men and set him free the following afternoon on warning. When the matter eventually came to court, the plaintiff was discharged at the end of the state’s case. 


Author(s):  
Anthony Minnaar ◽  
Duxita Mistry

This article draws on a study that examined aspects of the implementation by the South African Police Service (SAPS) of section 11 of the old Arms and Ammunition Act. This section refers to the declaration by the police of a person to be unfit to possess a licensed firearm.Although the police are more vigilant than ever about declaring people unfit, their lack of knowledge about the process needs to be addressed, as does the tendency of police and prosecutors to blame each other for problems that arise. Unless these deficiencies are ironed out soon, they will obstruct the execution of the new Firearms Control Act.


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