scholarly journals Assessment of Patient, Family and Staff Satisfaction in a Mental Health Service

2016 ◽  
Vol 26 (64) ◽  
pp. 245-253 ◽  
Author(s):  
Kênia Izabel David Silva de Resende ◽  
Marina Bandeira ◽  
Daniela Carine Ramires Oliveira
Keyword(s):  
Mental Health ◽  
Family Caregivers ◽  
Working Conditions ◽  
Care Center ◽  
Psychosocial Care ◽  
Structured Interviews ◽  
Improve Working ◽  
Health Care Center ◽  
The Family ◽  
Large Center

Abstract Psychosocial Care Centers (CAPS) provide care to people with psychiatric disorders and aim to reinsert them into the community. Assessing these services is important to maintaining quality. This study assessed the satisfaction level of 84 patients, 84 family caregivers and 67 professionals from a large center of mental health care center (CAPS-III). Structured interviews were individually held by applying the Satisfaction with Mental Health Services Scales (SATIS-BR) and socio-demographic questionnaires. Overall scores were high for family caregivers and moderate for the patients and professionals. The family caregivers were satisfied with all the service's dimensions; patients were satisfied with help received, and professionals were satisfied with their relationships with co-workers. Patients were dissatisfied with the service's infrastructure, while professionals were dissatisfied with working conditions and infrastructure. The results indicate a need for investment in the service's infrastructure and to improve working conditions.

scholarly journals Working conditions of a nursing team in mental health facility

2021 ◽  
Vol 74 (suppl 3) ◽  
Author(s):  
Aline Silvia Esteves Morais ◽  
Gisele Fernandes Tarma Cordeiro ◽  
Angela Aparecida Peters ◽  
Tatiana Marques dos Santos ◽  
Rosa Gomes dos Santos Ferreira ◽  
...  
Keyword(s):  
Mental Health ◽  
Working Conditions ◽  
Care Center ◽  
Psychosocial Care ◽  
Structured Interviews ◽  
Nursing Services ◽  
Nursing Team ◽  
Analytical Research ◽  
Interdisciplinary Partnership ◽  
Nursing Professionals

ABSTRACT Objective: To analyze how the nursing team from a Psychosocial Care Center II relates its insertion in the service with the work process. Methods: Descriptive, analytical research outlined as a case study with a qualitative approach. The data were collected through semi-structured interviews with nursing professionals and went through content analysis subsidized by Bardin’s work. Results: Two thematic categories emerged: a) Ways of intake in the nursing services at the Psychosocial Care Center; b) Setbacks in nursing routine at the Psychosocial Care Center. Final considerations: The fact that the professionals have not planned to work in mental health nor have training impacts the rhythm of psychosocial care development at the Psychosocial Care Center, forcing them to seek training in the field after admission. Unmotivated by the working conditions, the nursing team suffers from the absence of an interdisciplinary partnership and goes to great lengths to approach psychosocial care.

scholarly journals Family of older adults with mental disorder: perception of mental health professionals

2017 ◽  
Vol 70 (4) ◽  
pp. 753-760 ◽  
Author(s):  
Maria Giovana Borges Saidel ◽  
Claudinei José Gomes Campos
Keyword(s):  
Mental Health ◽  
Older Adults ◽  
Healthcare Professional ◽  
Mental Health Professionals ◽  
Healthcare Professionals ◽  
Care Center ◽  
Psychosocial Care ◽  
Structured Interviews ◽  
Analysis Technique ◽  
The Family

ABSTRACT Objective: to understand the perceptions of healthcare professionals of the Psychosocial Care Centers regarding the family of older adults with mental disorders. Method: study of a Qualitative Case conducted with 12 healthcare professionals from a Psychosocial Care Center, with a convenient and exhaustive sample. Conducting semi-structured interviews to collect data, which were analyzed with the Content Analysis technique. Results: the following categories stood out: "Family exhaustion and deterioration in the perception of the healthcare professional" and "The abandonment of older adults by family members and their distancing in the perception of the healthcare professional." Final considerations: culpability of older adults and penalization of the family were verified by healthcare professionals. To bring awareness about the difficulties faced in the attempt to bring the family closer to the healthcare service, it is necessary to analyze the care given to the older adult and to overcome challenges in the effective construction of the bond between family, healthcare user and mental health service.

scholarly journals Treatment outcome indicators of schizophrenia according to Brazilian family caregivers and outpatients

2019 ◽  
Vol 9 (9) ◽  
pp. 73
Author(s):  
Marcos Hirata Soares ◽  
Adriano Luiz da Costa Farinasso ◽  
Fernanda Pâmela Machado ◽  
Layla Karina Ferrari Ramos ◽  
Cristiane De Souza Gonçalves
Keyword(s):  
Mental Health ◽  
Treatment Outcome ◽  
Independent Living ◽  
Care Center ◽  
Mental Health Policy ◽  
Family Members ◽  
Psychosocial Care ◽  
Fundamental Aspect ◽  
Subjective Burden ◽  
The Family

Background and objective: The need to measure treatment outcomes in mental health services from the perspective of users and family members has been highlighted in the literature as a fundamental aspect to improve the care provided. The objective of this study was to measure the treatment outcome provided by a Brazilian Psychosocial Care Center from the perspective of outpatients and their family members.Methods: A correlational study was performed with 84 outpatients and 40 family members, between 2015 and 2016, interviewing them using the Satisfaction (SATIS-BR), Perception of Change (PCS), Independent Living Skills (ILSS) and Family Burden (FBIS-BR) scales.Results: There was a high index of satisfaction with the mental health service, with a mean of 4.23 for the users interviewed and 4.36 for the family members. The perception of change presented a mean of 2.58 for the patients and 2.19 for the family members. The independent living ability presented a mean of 2.52.Conclusions: The high indices of satisfaction suggest successes, as well as points to be improved in the mental health policy implemented in the municipality. However, reintegration into the labor market was presented as an aspect with a need for investments through health and labor policies, since it was related to the subjective burden.

scholarly journals Multiprofessional team perception of a music therapeutic workshop developed by nurses

2020 ◽  
Vol 73 (1) ◽  
Author(s):  
Dionasson Altivo Marques ◽  
Marcelo da Silva Alves ◽  
Fábio da Costa Carbogim ◽  
Divane de Vargas ◽  
Graziela Lonardoni de Paula ◽  
...  
Keyword(s):  
Mental Health ◽  
Qualitative Study ◽  
Nursing Care ◽  
Care Center ◽  
Psychosocial Care ◽  
Minas Gerais ◽  
Human History ◽  
Structured Interviews ◽  
Multiprofessional Team ◽  
Type Data

ABSTRACT Objective: To understand the perception of a multiprofessional team regarding the use of music in a therapeutic workshop developed by nurses. Method: Qualitative study, of the exploratory type. Data were collected through semi-structured interviews, with the participation of 13 professionals from a Psychosocial Care Center in a municipality of Minas Gerais’ Zona da Mata, and analyzed according to Michel Maffesoli’s comprehensive sociology approach. Results: The testimonies revealed that the use of music in the nurse’s activities in mental health represents a re-signification of nursing care and favors the user’s subjectivity. Final considerations: This study allowed us to show that nurses need to listen to the music that comes from the heart, from the soul, and to the truths that are not always stated in the scenarios of therapeutic practices with individuals going through psychic suffering. Therefore, the care offered should be centered on the human history, which wants to be unveiled and understood.

scholarly journals Solvability of mental health care in the Family Health Strategy: social representation of professionals and users

2014 ◽  
Vol 48 (6) ◽  
pp. 1060-1066 ◽  
Author(s):  
Maria Salete Bessa Jorge ◽  
Mardênia Gomes Ferreira Vasconcelos ◽  
Euton Freitas de Castro Junior ◽  
Levi Alves Barreto ◽  
Lianna Ramalho de Sena Rosa ◽  
...  
Keyword(s):  
Mental Health ◽  
Health Care ◽  
Mental Health Care ◽  
Psychosocial Care ◽  
Family Health ◽  
Social Representation ◽  
Structured Interviews ◽  
Health Strategy ◽  
The Family ◽  
Family Health Strategy

Objective To aprehend the social representations about the solvability in mental health care with users of the Family Health Strategy and professionals of family health teams and of the Center for Psychosocial Care. Method A qualitative study using semi-structured interviews for data collection, and the Alceste software for analysis. This software uses the Hierarchical Descending Classification based on the examination of lexical roots, considering the words as units and providing context in the corpus. Results The representations emerge in two opposing poles: the users require satisfaction with care and the professionals realize the need for improvement of health actions. Although the matricial support in mental health and the home visits are developed, the barriers related to investment in health, continuing education and organization of care persist. Conclusion The different representations enable improvements in customer service, solvability of care and aggregate knowledge and practices in the expanded perspective of health needs in the family, social and therapeutic context.


scholarly journals Ideology and mental health: analysis of the discourse of workers in the psychosocial area

2014 ◽  
Vol 23 (1) ◽  
pp. 65-73 ◽  
Author(s):  
Leandro Barbosa de Pinho ◽  
Luciane Prado Kantorski ◽  
Agnes Olschowsky ◽  
Jacó Fernando Schneider ◽  
Annie Jeanninne Bisso Lacchini
Keyword(s):  
Mental Health ◽  
Qualitative Research ◽  
Discourse Analysis ◽  
Care Center ◽  
Psychosocial Care ◽  
Social Practices ◽  
Southern Brazil ◽  
Structured Interviews ◽  
Psychiatric Reform ◽  
Changing Practices

This study proposes to analyze the discourse of workers in a Psychosocial Care Center regarding the operation of the ideologies which express the dimension of social practices incorporated at this service. This was a qualitative research, and the corpus was originated by transcription of semi-structured interviews, applied to 17 out of the 25 workers of a substitute service in a city in southern Brazil. The theoretical-methodological analysis of the operation of ideologies by John Thompson was used. The discourse analysis of the workers' practice shows a plurality of ideological manifestations, so that they reserve the changing practices with innovative and creative features such as the maintenance of obsolete models, hindering or even preventing these changes. In conclusion, these issues should be worked continuously in everyday services, being a major challenge to the consolidation of the psychiatric reform in Brazil.

scholarly journals Mental health care technologies for treating crack users

2015 ◽  
Vol 36 (1) ◽  
pp. 92-97
Author(s):  
Cintia Nasi ◽  
Gustavo Costa de Oliveira ◽  
Annie Jeanninne Bisso Lacchini ◽  
Jacó Fernando Schneider ◽  
Leandro Barbosa de Pinho
Keyword(s):  
Mental Health ◽  
Health Care ◽  
Mental Health Care ◽  
Health Care Professionals ◽  
Care Center ◽  
Psychosocial Care ◽  
Fourth Generation ◽  
Structured Interviews ◽  
Crack Users ◽  
Health Care Technologies

The aim of this study was to identify mental health care technologies for treating crack users in a Psychosocial Care Center for Alcohol and other Drugs (CAPsad, as per its acronym in Portuguese). A qualitative, evaluative case study was developed in a CAPSad, using fourth generation evaluation. Data collection occurred from January to March 2013 by means of semi-structured interviews applied to 36 subjects, these being health care professionals, patients, patients' relatives and managers. Data analysis identified the category strategies in mental health work. Results showed that recovery programs should provide spaces for dialogue, aiming to clarify the process of psychiatric internment to the user and family, and involve these in the therapy, implementing educational practices and ongoing consideration of mental health activities. In conclusion, it is important to discuss the technologies used in everyday care services, in light of the complexity of crack use.

scholarly journals Care actions for family members of users of psychoactive substances: intentions/expectations

2018 ◽  
Vol 71 (suppl 5) ◽  
pp. 2221-2228 ◽  
Author(s):  
Daiana Foggiato de Siqueira ◽  
Marlene Gomes Terra ◽  
Letícia Becker Vieira ◽  
Amanda de Lemos Mello ◽  
Claudete Moreschi ◽  
...  
Keyword(s):  
Mental Health ◽  
Health Care ◽  
Care Center ◽  
Family Members ◽  
Psychosocial Care ◽  
Psychoactive Substances ◽  
Alcohol And Drugs ◽  
The Family ◽  
Alfred Schütz ◽  
Social Phenomenology

ABSTRACT Objective: to understand the professionals’ intentions and family members’ expectations about care actions developed to the relatives of users of psychoactive substances. Method: a social phenomenology approach according to Alfred Schütz, performed in a Psychosocial Care Center for Alcohol and Drugs. Interviews were performed with 13 professionals and 12 family members. Results: there is a reciprocity of perspectives between the professionals’ intentions and the relatives’ expectations, described by the effectiveness of the treatment of the user (typical of the action of both). The family members seek for care actions, expecting to improve the user’s treatment. Final considerations: the findings provide reflections for professionals about the health care actions and the organization of the service for the family’s mental health.

scholarly journals Lifeworld: socio-environmental influence on crack cocaine use by teenagers

2018 ◽  
Vol 71 (suppl 5) ◽  
pp. 2123-2130
Author(s):  
Marina Soares Mota ◽  
Giovana Calcagno Gomes ◽  
Juliane Portella Ribeiro ◽  
Adriane Maria Netto de Oliveira ◽  
Aline Campelo Pintanel ◽  
...  
Keyword(s):  
Crack Cocaine ◽  
Environmental Influence ◽  
Care Center ◽  
Psychosocial Care ◽  
Structured Interviews ◽  
Cocaine Use ◽  
The Social ◽  
The Family ◽  
South Of Brazil ◽  
Alcohol And Other Drugs

ABSTRACT Objective: To understand the influence of the lifeworld on crack cocaine use by teenagers undergoing treatment at the Psychosocial Care Center for users of alcohol and other drugs. Method: Qualitative research carried out with thirteen teenagers attended at the Psychosocial Care Center for users of alcohol and other drugs, from a municipality in the South of Brazil. The data were collected through semi-structured interviews and the Comprehensive Analysis was carried out from the Phenomenology of the Social World of Alfred Schütz. Results: In the lifeworld, there is influence of the community to which the teenager belongs; of the family, by the excess of permissibility and being in an environment of drug use and violence; and the school, where it is influenced by individuals to consume them. Conclusion: Elements from the lifeworld influence the teenager for the consumption of crack cocaine, being necessary actions contextualized with their world of life.

scholarly journals Mediating autonomy: an essential care practice in mental health

2017 ◽  
Vol 21 (3) ◽  
Author(s):  
Virginia Faria Damásio Dutra ◽  
Hercules Rigoni Bossato ◽  
Rosane Mara Pontes de Oliveira
Keyword(s):  
Mental Health ◽  
Data Analysis ◽  
Social Constructivism ◽  
Care Center ◽  
Psychosocial Care ◽  
Psychiatric Nursing ◽  
Care Practice ◽  
Psychiatric History ◽  
Structured Interviews ◽  
Educational Groups

ABSTRACT Objectives: Identify psychiatric nursing practices in the mediation of autonomy for social individuals compromised by their psychiatric history, and analyze psychiatric nursing practices focused on the autonomy of individuals who attend a type III psychosocial care center. Methods: Convergent-care research using observation and semi-structured interviews with seven RN nurses from a psychosocial care center and four educational groups in the year 2013. Data analysis used social constructivism as its foundation. Results: Autonomy is presented as a care action that enables users to be the protagonists of their own lives, recognizing their limits and possibilities. Even with mental conditions, patients' potentialities must be recognized. Conclusion: Nurses invest in autonomy and liberty as foundations of care to be stimulated, mediated, or negotiated. Implications for practice: The inclusion of "autonomy mediating" as a care action for patients is emphasized.

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