scholarly journals A study on a consumer protection system to prevent B2C electronic commerce disputes

2017 ◽  
Vol 27 (2) ◽  
pp. 107-119
Author(s):  
Kihong Kim ◽  
김동철
Keyword(s):  
Electronic Commerce ◽  
Consumer Protection ◽  
Protection System ◽  
B2c Electronic Commerce

Should the WTO deal with e-trade taxation issues?

2009 ◽  
Vol 9 (4) ◽  
pp. 339-348 ◽  
Author(s):  
John-ren Chen ◽  
Christian Smekal
Keyword(s):  
Developing Countries ◽  
Electronic Commerce ◽  
Consumer Protection ◽  
Privacy Protection ◽  
Online Privacy ◽  
Cyber Crime ◽  
National Treatment ◽  
Basic Principles ◽  
Trade Distortion ◽  
Digital Dividend

Electronic commerce may be a great equalizer that helps to reduce, or even to eliminate, distance-related barriers to trade, but it can also exacerbate a so-called ‘digital dividend’ vis-à-vis countries with technological and infrastructural deficiencies, especially developing countries. In the following we concentrate on trade distortion caused by taxation of e-trade in intangible goods. We believe this will have a particular ramification for the developing world. General Agreement on Trade in Services (GATS) provisions may be relevant to many concerns with respect to the regulations of e-commerce, such as online privacy protection, illegal or illicit content, cyber crime and fraud, en-forcement of contracts, consumer protection, and taxation. In this paper, we will focus our debate mainly on the issues of taxation of e-trade with respect to the two basic principles of the WTO, that is. the Most Favoured Nation (MFN) and the National Treatment (NT) principles.

Effectiveness of the consumer protection system upon purchasing goods in online stores

2021 ◽  
Vol 28 (1) ◽  
pp. 137-146
Author(s):  
Iryna Y. Puchkovska ◽  
Oleksandr O. Biliaiev ◽  
Victor P. Yanyshen ◽  
Hanna O. Urazova
Keyword(s):  
Consumer Protection ◽  
Protection System ◽  
Scientific Methods ◽  
Customer Reviews ◽  
Existing Problems ◽  
Current State ◽  
Foreign Countries ◽  
General Scientific ◽  
Online Stores ◽  
Potential Customers

Every year, the vast majority of countries switch to an online environment. This is especially true for online stores. The subject of this study is the system of consumer protection upon buying goods in online stores and its effectiveness. The purpose is to analyse the state of development of e-commerce in Ukraine and the system of consumer protection upon purchasing goods in online stores. The following general scientific methods were used: classification and theoretical generalisation – to study the theoretical foundations of e-commerce; statistical analysis – to analyse the current state of e-commerce in Ukraine and the consumer protection system. The following results were obtained: based on the analysis of the provisions of current legislation and the experience of foreign countries describing the development of the e-commerce market in Ukraine and the world, the main trends that have developed have been identified, the positive and negative aspects of e-commerce have been identified, as well as the effectiveness of the consumer protection system upon purchasing goods in online stores. It was concluded that the “e-commerce” industry is developing very dynamically. Consumer protection upon purchasing goods through online stores is carried out as with a regular purchase and sale, but it has a number of specific features. To attract potential customers and build their trust, online stores try to post as much information about their products and services as possible on their official websites, including customer reviews. This indicates that the sellers themselves are interested in resolving disputes as soon as possible and preserving their reputation. Taking this into account, it is the improvement of the consumer literacy of citizens, the ability to fully exercise their rights, and to protect their interests in case of certain contradictions that is one of the ways to solve the existing problems

scholarly journals Consumer protection and safeguards: proper information on the geographical origin of ingredients. The case of olive oils

2021 ◽  
pp. 313-329
Author(s):  
Ángel Martínez Gutiérrez ◽  
Trinidad Vázquez Ruano
Keyword(s):  
Consumer Protection ◽  
Geographical Origin ◽  
Unfair Competition ◽  
Protection System ◽  
Geographical Indication ◽  
Olive Oils ◽  
Protected Designation Of Origin

Since the nineties of the previous century, qualified geographic names have been covered by a harmonised EU-wide protection system whose main feature is the recognition of exclusive rights. Such rights are generally parallel to those deriving from the registration of a brand. Accordingly, they are not solely protected by the measures provided in the rules on unfair competition but also by a EU protection system based on granting the group of traders that had sought and obtained recognition of the protected designation of origin or geographical indication a monopoly over the use of a given geographic name and the possibility to seek remedy against any unlawful use of it. In this sense, the information provided generally benefits the market as well as merchants and consumers.

Globalization of Consumer E-Commerce

2011 ◽  
pp. 1678-1684
Author(s):  
Daniel Brandon Jr.
Keyword(s):  
Electronic Commerce ◽  
Web Site ◽  
Home Country ◽  
The Internet ◽  
Key Issues ◽  
Business To Consumer ◽  
B2c Electronic Commerce ◽  
A Company ◽  
Home Territory

This article reviews globalization aspects of “business to consumer” (B2C) electronic commerce. According to Computerworld, “Globalization is the marketing and selling of a product outside a company’s home country. To successfully do that on the Internet, a company needs to localize – make its Web site linguistically, culturally, and in all other ways accessible to customers outside its home territory” (Brandon, 2001). This overview describes the key issues in the globalization of electronic commerce; for more detail, see the full book chapter (Brandon, 2002).

A Fuzzy Logic-Based Approach for Supporting Decision-Making Process in B2C Electronic Commerce Transaction

2011 ◽  
pp. 1416-1429
Author(s):  
Fahim Akhter ◽  
Zakaria Maamar ◽  
Dave Hobbs
Keyword(s):  
Decision Making ◽  
Fuzzy Logic ◽  
Electronic Commerce ◽  
Decision Process ◽  
Human Reasoning ◽  
Critical Factors ◽  
Human Decision Process ◽  
Human Decision ◽  
Business To Consumer ◽  
B2c Electronic Commerce

The purpose of this article is to present an application of fuzzy logic to human reasoning about electronic commerce (e-commerce) transactions. This article uncovers some of the hidden relationships between critical factors such as security, familiarity, design, and competitiveness. We analyze the effect of these factors on human decision process and how they affect the Business-to-Consumer (B2C) outcome when they are used collectively. This research provides a toolset for B2C vendors to access and evaluate a user’s transaction decision process and also an assisted reasoning tool for the online user.

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