scholarly journals SOCIAL MEDIA AS AN ONLINE CONSULTATION SERVICE

2021 ◽  
Vol 4 (1) ◽  
pp. 37-52
Author(s):  
Ratna Nurlaila
Keyword(s):  
Social Media ◽  
Internet Of Things ◽  
Body Language ◽  
Privacy Management ◽  
Consultation Service ◽  
Communication Privacy Management ◽  
Online Consultation ◽  
Communication Privacy

Penelitian ini mengkaji akun BagiKata di media sosial Line yang merupakan layanan konsultasi daring guna mengetahui lebih dalam faktor-faktor yang muncul saat user BagiKata berkonsultasi daring dan bagaimana user berkonsultasi, berterus terang dan mengelola masalah privasinya kepada handler BagiKata di media sosial Line dengan pendekatan teori Communication Privacy Management (CPM). Penelitian ini menggunakan metode penelitian netnografi guna mempelajari komunitas daring pada akun BagiKata di media sosial Line. Penemuan unik dalam penelitian ini adalah bahwa konsultasi daring merupakan hal yang membantu sebagai pertolongan awal (sebelum bertemu pakar) saat user BagiKata merasa terbebani dan perlu berkonsultasi guna melegakan ranah psikis mereka, sebab sifatnya yang relevan dengan Internet of Things (IoT) berupa anonim, nyaman (untuk berterus terang dan berekspresi), cepat, dan berbiaya murah ataupun gratis, memungkinkan pengguna untuk nyaman berterus terang dan mendapatkan layanan di waktu dan tempat yang fleksibel. Temuan lainnya, ada perbedaan antara konsultasi daring dan konsultasi luring di mana berkonsultasi secara langsung dengan pakar lebih holistik sebab menampilkan komunikasi nonverbal seperti      body language, ekspresi, serta intonasi. Dengan adanya konsultasi daring melalui akun BagiKata di media sosial Line, menjadikan posisi pakar dan nonpakar terkadang bias seperti konsep the death of expertise. Penemuan unik lainnya yaitu layanan konsultasi melalui akun Bagikata di media sosial Line dengan menggunakan Bahasa Inggris lebih diharapkan oleh pengguna layanan konsultasi, guna menghindari lebih banyak memori negatif yang tersimpan dalam bahasa ibu.

Contextualizing how teens manage personal and interpersonal privacy on social media

2019 ◽  
Vol 22 (6) ◽  
pp. 1058-1075
Author(s):  
Ralf De Wolf
Keyword(s):  
Social Media ◽  
Personal Information ◽  
Survey Study ◽  
Information Control ◽  
Privacy Management ◽  
Communication Privacy Management ◽  
Control Information ◽  
Different Types ◽  
Communication Privacy ◽  
Individual Information

Many researchers have been studying teens’ privacy management on social media, and how they individually control information. Employing the theoretical framework of communication privacy management (CPM) theory, I argue that individual information control in itself is desirable but insufficient, giving only a limited understanding of teens’ privacy practices. Instead, I argue that research should focus on both personal and interpersonal privacy management to ultimately understand teens’ privacy practices. Using a survey study ( n = 2000), I investigated the predictors of teens’ personal and interpersonal privacy management on social media and compared different types of boundary coordination. The results demonstrate that feelings of fatalism regarding individual control in a networked social environment, which I call networked defeatism, are positively related with interpersonal privacy management. Also, interpersonal privacy management is less important when coordinating boundaries with peers than it is when coordinating sexual materials, and dealing with personal information shared by parents.

scholarly journals Analysis of the Use of Close Friend Feature on Instagram as a Social Networking Site Using Communication Privacy Management Theory

2021 ◽  
Vol 3 (2) ◽  
pp. 95-104
Author(s):  
Sofa Sakinah
Keyword(s):  
Social Media ◽  
Digital Media ◽  
Close Friend ◽  
Social Networking Site ◽  
Privacy Management ◽  
Media Technology ◽  
Communication Privacy Management ◽  
Self Disclosure ◽  
Communication Needs ◽  
Communication Privacy

The development of digital media technology gave rise to social media, especially Instagram which is a site used to exchange information and fulfill social communication needs in various circles. This study specifically analyzes the use of the Close Friend feature found on Instagram social media which is used for various objectives of each user. The research method uses descriptive quantitative content analysis through text analysis from various previous studies related to the use of the Instagram feature. One study showed that the effectiveness of the Instagram feature in increasing adolescent friendships in the digital era was dominant in the Close Friends feature as much as 61.2%. Close friends feature (close friend) was promoted because of the self-disclosure factor, as well as the convenience of users in uploading Instagram stories. The level of openness to the high categorydue to the proximity selecting and content sharing on this feature. The close friends feature is considered more private for Instagram users because they are free to choose their audience and upload based on their needs and desires. It was also mentioned how users manage their privacy when using the Instastory feature on Instagram social media where the privacy management is based on the Communication Privacy Management (CPM) criteria or Communication Privacy Management and is seen in the usage strategy when using the Insta Story feature on Instagram. Informants tend to have different reasons behind their decision to reset their privacy when using their social media.

scholarly journals Management Privacy dalam Penggunaan Fitur “Close Friend” di Instagram

2021 ◽  
Vol 5 (1) ◽  
pp. 249
Author(s):  
Vicky Dianiya
Keyword(s):  
Social Media ◽  
Close Friend ◽  
Privacy Management ◽  
Communication Privacy Management ◽  
Basic Assumptions ◽  
Communication Privacy Management Theory ◽  
Technological Developments ◽  
Social Media Platforms ◽  
Communication Privacy ◽  
Share Information

Social media is basically to share information and self-disclosures by the account owner. However, there is an attitude of caution in expressing which must also be considered and needs to be considered. Technological developments make more and more new features appear on various social media platforms, one of them is the close friend feature on Instagram that can be used to limit users in sharing information that is considered more privacy. This study uses the Communication Privacy Management theory as a framework for investigating how Instagram users, especially young adults, use and respond to the use of the close friend feature. Overall, the results of interviews with five informants found evidence of five basic assumptions in using CPM implied on social media and showed that there is confidence in the disclosure of privacy when using the close friend feature.

Communication Privacy Management in Open Adoption Relationships: Negotiating Co-ownership across In-person and Mediated Communication

2021 ◽  
pp. 009365022199847
Author(s):  
Colleen Warner Colaner ◽  
Alyssa L. Bish ◽  
Maria Butauski ◽  
Alexie Hays ◽  
Haley Kranstuber Horstman ◽  
...  
Keyword(s):  
Social Media ◽  
Private Information ◽  
Perceived Risk ◽  
Adoptive Parents ◽  
Privacy Management ◽  
Open Adoption ◽  
Adoptive Families ◽  
Communication Privacy Management ◽  
Birth Family ◽  
Communication Privacy

Open adoption relationships are rife with privacy dilemmas and fuzzy boundaries, which require ongoing coordination of private disclosures as a result. The present study employed communication privacy management (CPM) theory to examine adoptive parents’ ( N = 354) private disclosures with the birth family across in-person and mediated (i.e., texting and social media) contexts. SEM analysis revealed that adoptive families who were more private and were concerned about the birth family sharing private information with others viewed disclosures to the birth family as risky. These privacy concerns related to adoptive parents being more clear with the birth family about preferences for sharing that private information with others. More social media contact between birth and adoptive parents predicted increased perceptions of risk of disclosure to birth parents. Results advance CPM theorizing by underscoring the motivational bases of perceived risk, the importance of anticipated boundary turbulence, and the nuanced privacy management processes within communication modes.

scholarly journals Cybervetting and the Public Life of Social Media Data

2020 ◽  
Vol 6 (2) ◽  
pp. 205630512091561
Author(s):  
Anatoliy Gruzd ◽  
Jenna Jacobson ◽  
Elizabeth Dubois
Keyword(s):  
Social Media ◽  
Private Information ◽  
The United States ◽  
Management Theory ◽  
Privacy Management ◽  
Communication Privacy Management ◽  
Social Media Data ◽  
Communication Privacy Management Theory ◽  
Communication Privacy ◽  
Media Data

The article examines whether and how the ever-evolving practice of using social media to screen job applicants may undermine people’s trust in the organizations that are engaging in this practice. Using a survey of 429 participants, we assess whether their comfort level with cybervetting can be explained by the factors outlined by Petronio’s communication privacy management theory: culture, gender, motivation, and risk-benefit ratio. We find that respondents from India are significantly more comfortable with social media screening than those living in the United States. We did not find any gender-based differences in individuals’ comfort with social media screening, which suggests that there may be some consistent set of norms, expectations, or “privacy rules” that apply in the context of employment seeking—irrespective of gender. As a theoretical contribution, we apply the communication privacy management theory to analyze information that is publicly available, which offers a unique extension of the theory that focuses on private information. Importantly, the research suggests that privacy boundaries are not only important when it comes to private information, but also with information that is publicly available on social media. The research identifies that just because social media data are public, does not mean people do not have context-specific and data-specific expectations of privacy.

scholarly journals PENGARUH MEDIA SOSIAL BERBASIS WEB 4.0 TERHADAP MANAJEMEN PRIVASI KOMUNIKASI

2021 ◽  
Vol 5 (1) ◽  
pp. 92
Author(s):  
Nadya Kartika Lumban Tobing
Keyword(s):  
Social Media ◽  
Web 2.0 ◽  
Ubiquitous Computing ◽  
Pervasive Computing ◽  
Personal Data ◽  
Easy Access ◽  
Privacy Management ◽  
Communication Privacy Management ◽  
Web Based ◽  
Communication Privacy

Technological development like social media has been affecting the openness of communication privacy management of its users. As a result of web development from web 2.0 to web 4.0, social media has gone through changes starting with the operational aspect of the applications, the distribution of information in the form of texts, images, and videos, the relation of interaction among users, to the relation between users and the engine of the applications (symbiotic web). The engine recommends users to work based on the results of how the users’ personal data is processed, and by implication affects social media users’ personal data management. Pervasive computing (easy access and connecting devices anywhere and anytime), symbiotic web (symbiotic relationships of people and devices), emotive web (emotional feelings), and ubiquitous computing (computers are everywhere) become part of web-based social media 4.0. The purpose of this study was to find out what factors of the four web 4.0-based social media concepts that most influence the privacy management of social media users' communications. This research method uses quantitative approach and survey method on 324 respondents taken through saturated samples. The result of this study is a significant influence on web-based social media 4.0 on the privacy management of social media users' communications. The concept of emotive web becomes the most influential variable towards the changes in communication privacy management. Perkembangan teknologi seperti media sosial telah memengaruhi keterbukaan manajemen privasi komunikasi penggunanya. Perkembangan dari web 2.0 hingga web 4.0, media sosial mengalami perubahan mulai dari operasional aplikasi, distribusi informasi dari teks, gambar, dan video, hubungan interaksi antara sesama pengguna, hingga hubungan pengguna dengan mesin aplikasi (symbiotic web). Mesin memberi rekomendasi kepada pengguna untuk bekerja berdasarkan pengolahan data diri pengguna dan secara tidak langsung telah memengaruhi pengelolaan data pribadi pengguna media sosial. Pervasive computing (memudahkan akses dan menghubungkan perangkat dimana saja dan kapan saja), symbiotic web (hubungan simbiosis manusia dan perangkat), emotive web (perasaan emosi), dan ubiquitous computing (komputer berada dimana saja) menjadi bagian dari media sosial berbasis web 4.0. Tujuan penelitian ini adalah untuk mengetahui faktor apa saja dari keempat konsep media sosial berbasis web 4.0 yang paling memengaruhi manajemen privasi komunikasi pengguna media sosial. Metode penelitian ini menggunakan pendekatan kuantitatif dan metode survei terhadap 324 responden yang diambil melalui sampel jenuh. Hasil penelitian ini adalah adanya pengaruh signifikan pada media sosial berbasis web 4.0 terhadap manajemen privasi komunikasi pengguna media sosial. Konsep emotive web, yaitu konsep yang membuat pengguna media sosial dapat membagikan emosi mereka secara daring  menjadi variabel yang sangat berpengaruh terhadap perubahan manajemen privasi komunikasi.

Managing the virtual boundaries: Online social networks, disclosure, and privacy behaviors

2016 ◽  
Vol 20 (1) ◽  
pp. 50-67 ◽  
Author(s):  
Mary Helen Millham ◽  
David Atkin
Keyword(s):  
Social Networks ◽  
Private Information ◽  
Online Social Networks ◽  
Social Networking Sites ◽  
Privacy Management ◽  
Communication Privacy Management ◽  
Communication Privacy Management Theory ◽  
Online Setting ◽  
Communication Privacy ◽  
Privacy Behaviors

Online social networks are designed to encourage disclosure while also having the ability to disrupt existing privacy boundaries. This study assesses those individuals who are the most active online: “Digital Natives.” The specific focus includes participants’ privacy beliefs; how valuable they believe their personal, private information to be; and what risks they perceive in terms of disclosing this information in a fairly anonymous online setting. A model incorporating these concepts was tested in the context of communication privacy management theory. Study findings suggest that attitudinal measures were stronger predictors of privacy behaviors than were social locators. In particular, support was found for a model positing that if an individual placed a higher premium on their personal, private information, they would then be less inclined to disclose such information while visiting online social networking sites.

Divorced fathers' perceptions of parental disclosures to children

2017 ◽  
Author(s):  
◽  
Young Jin Kang
Keyword(s):  
Grounded Theory ◽  
Family Systems ◽  
Life Experiences ◽  
Privacy Management ◽  
University Of Missouri ◽  
Communication Privacy Management ◽  
Legal Custody ◽  
The University ◽  
Communication Privacy ◽  
Share Information

[ACCESS RESTRICTED TO THE UNIVERSITY OF MISSOURI AT AUTHOR'S REQUEST.] Parental disclosures about divorce-related topics can help children understand changes and reduce uncertainty following divorce; however, such disclosures can be often hurtful and damaging if they contain harmful and inappropriate messages. Although divorced fathers are important in children's lives, little is known about these fathers' perceptions of parental disclosures. This study examines divorced fathers' perceptions of the inappropriateness of parental disclosures, drawing upon sensitizing concepts from family systems and communication privacy management theories. Using vignette techniques, I conducted a grounded theory study of 20 divorced fathers who had shared or legal custody of a child in adolescence. Fathers' judgments about the inappropriateness of disclosures were generally consistent when discussing disclosures made by other parents. However, I found fathers were less consistent when evaluating their own disclosures. Fathers' judgments were influenced by various factors (e.g., life experiences), and these factors functioned as guiding premises for their own behaviors and disclosing strategies regarding how much and when to share information with their children.

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