Critical Success Factors and Performance Evaluation Model for the Development of the Urban Public Bicycle System

Board oversight of information technology has not kept pace with the rapid growth of IT as a critical driver of business success. However, this is shortsighted, since effective governance over IT Governance protects shareholder value; makes clear that IT risks are quantified and understood; directs and controls IT investment, opportunity, benefits and risks; aligns IT with the business while accepting IT as a critical input to and component of the strategic plan; sustains current operations and prepares for the future; and is an integral part of a global governance structure. Like most other governance activities, IT Governance engages both board and executive management. Among the board’s responsibilities are reviewing and guiding corporate strategy, setting and monitoring achievement of management’s performance objectives, and ensuring the integrity of the organisation’s systems. Management’s focus is generally on cost-efficiency, revenue enhancement and building capabilities, all of which are enabled by information, knowledge and the IT infrastructure. The four main focus areas for IT Governance are driven by stakeholder value. Two are outcomes: value delivery and risk mitigation. Two are drivers: strategic alignment and performance measurement. Action plans for implementing effective IT Governance, from both a board and an executive management point of view, consist of activities, outcome measures, best practices, critical success factors and performance drivers. In addition, organisations must assess how well they are currently performing and be able to identify where and how improvements can be made. The use of maturity models simplifies this task and provides a pragmatic, structured approach for measurement. Control Objectives for Information and related Technology (COBIT), a third edition of which was issued by the IT Governance Institute in 2000, incorporates material on IT Governance and a Management Guidelines component. COBIT presents an international and generally accepted IT control framework enabling organisations to implement an IT Governance structure throughout the enterprise. The Management Guidelines consist of maturity models, critical success factors, key goal indicators and key performance indicators. This structure delivers a significantly improved framework responding to management’s need for control and measurability of IT by providing tools to assess and measure the organisation’s IT environment against COBIT’s 34 IT processes.

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The Critical Success Factors of Web-Based Supply Chain Collaboration Adoption

Business Information Systems ◽

10.4018/978-1-61520-969-9.ch119 ◽

2010 ◽

pp. 1956-1976

Author(s):

Saad Ghaleb Yaseen ◽

Khaled Saleh Al Omoush

Keyword(s):

Supply Chain ◽

Critical Success Factors ◽

Success Factors ◽

Business Processes ◽

Supply Chain Collaboration ◽

Management Support ◽

Web Based ◽

Performance Effectiveness ◽

Critical Success ◽

And Performance

This chapter aims to identify the Critical Success Factors (CSFs) and outcomes of Web-based Supply Chain Collaboration (SCC). A total of 230 questionnaires were initially distributed to sample respondents of seven manufacturing firms in Jordan that use Web systems to collaborate with supply chain members. The results showed that top management support, IT infrastructure, training and education, business processes reengineering, trust among partners, open information sharing, and performance measurement are critical factors for Web-based SCC implementation success. In addition, this study revealed that Web-based SCC implementation is positively related to supply chain relationship quality, performance effectiveness, and performance efficiency.

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Relationship Modeling of Critical Success Factors for Enhancing Sustainability and Performance in E-Learning

Sustainability ◽

10.3390/su10124776 ◽

2018 ◽

Vol 10 (12) ◽

pp. 4776 ◽

Cited By ~ 9

Author(s):

Naim Ahmad ◽

Noorulhasan Quadri ◽

Mohamed Qureshi ◽

Mohammad Alam

Keyword(s):

Critical Success Factors ◽

Success Factors ◽

Course Design ◽

Learning System ◽

Interpretive Structural Modeling ◽

Micmac Analysis ◽

Critical Success ◽

E Learning ◽

And Performance ◽

Depth Interviews

E-learning, a technology-mediated learning approach, is a pervasively adopted teaching/learning mode for transferring knowledge. Some of the motivational factors for its wide adoption are time and location independence, user-friendliness, on-demand service, resource richness, and multi-media and technology driven factors. Achieving sustainability and performance in its delivery is of paramount importance. This research utilizes the critical success factors (CSFs) approach to identify the sustainable E-learning implementation model. Fifteen CSFs have been identified through the literature review, expert opinions, and in-depth interviews. These CSFs have been modeled for interdependence using interpretive structural modeling and Matriced’ Impacts Croise’s Multiplication Appliquée a UN Classement (MICMAC) analysis. Further, the model has been validated through in-depth interviews. The present research provides quantification of CSFs of E-learning in terms of their driving and dependence powers and their classification thorough MICMAC analysis. The E-learning system organizers may focus on improving upon the enablers such as organizational infrastructure readiness, efficient technology infrastructure, appropriate E-learning course design, course flexibility, understandable relevant content, stakeholders’ training, security, access control and privileges, commitment, and being user–friendly and well-organized, in order to enhance the sustainability and performance in E-learning. This study will also help E-learning stakeholders in relocating and prioritizing resources.

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An empirical investigation of critical success factors and performance measures for green manufacturing in cement industry

Journal of Manufacturing Technology Management ◽

10.1108/jmtm-04-2016-0049 ◽

2016 ◽

Vol 27 (8) ◽

pp. 1076-1101 ◽

Cited By ~ 21

Author(s):

Dinesh Seth ◽

R.L. Shrivastava ◽

Sanjeev Shrivastava

Keyword(s):

Performance Measures ◽

Critical Success Factors ◽

Success Factors ◽

Process Management ◽

Green Manufacturing ◽

Cement Industry ◽

Survey Method ◽

Content Type ◽

Critical Success ◽

And Performance

Purpose The purpose of this paper is to aim for the development and analysis of green manufacturing (GM)-based framework on the identified critical success factors (CSFs) and performance measures (PMs) in the context of the Indian cement industry. Design/methodology/approach The research follows survey method for data collection. For framework development, it uses factor analysis on the identified CSFs and regression along with the appropriate measures for checking statistical consistency and validity. Findings This is the first research towards GM framework for the Indian cement industry. Till date, no framework is available which could guide researchers and practitioners of this environment unfriendly industry. Study exposes lack of connectivity between CSFs and PMs for a GM framework and highlights weaknesses of cement industry in this regard. It offers a generalised GM framework linking PMs with top management, human resource management, organisational culture, green practices, process management and supply chain management. Practical implications The framework is expected to help both researchers and practitioners from cement, construction and other industries who are serious towards GM implementation and are looking for appropriate mechanism. This framework if implemented properly will result in enhanced productivity. Originality/value This work is one of the few and pioneering efforts to investigate GM linking CSFs and PMs in Indian manufacturing sectors and the first in cement industry. Not many studies are available in the context of cement industry, which is the lifeblood of infrastructure and construction sectors. The importance of the work increases as it is conducted in the Indian context, which is undeniably an important economy of the world.

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The 3/2 Country Market Evaluation Model: Inclusive Emerging Market Paradigm

Journal of International Business Research and Marketing ◽

10.18775/jibrm.1849-8558.2015.65.3002 ◽

2021 ◽

Vol 6 (5) ◽

pp. 11-16

Author(s):

Diane Fulton ◽

Richard Fulton ◽

Thomas Garsombke

Keyword(s):

Critical Success Factors ◽

Success Factors ◽

Evaluation Model ◽

Emerging Market ◽

Structural Factors ◽

Two Phase ◽

Critical Success ◽

Country Market ◽

Rough Cut ◽

External Environments

The authors present a new country market selection model using a three filter/two phase approach to scanning: 1) a macro filter using mega aggregate country statistics (external environments) in the rough cut phase with “broad fit” company compatibilities (values, vision, goals, capabilities, management feel) and critical success factors (make or break issues); 2) anEM filter to consider and evaluate emerging country markets of potential, also in the rough cut phase, matching the EM factors “broad fit” with the critical success factors of the organization and 3) a micro filter using key success factors for the company and product, market structural factors, and industry/competition factors which produce a “narrow fit” in the diamond cut phase with the organization’s objectives, strategies and resources. The emerging markets will be given full consideration in this model and factors selected will be chosen with the “fit” of the specific company, product, strategies, internal and external environments pertinent to the unique blend of variables in the industry/organization.

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Suggestion of PV System Performance Assessment Method using Meteorological Monitoring System and Performance Evaluation Model

2019 IEEE 46th Photovoltaic Specialists Conference (PVSC) ◽

10.1109/pvsc40753.2019.8980497 ◽

2019 ◽

Author(s):

Ohhyun Kwon ◽

Kyungsoo Lee

Keyword(s):

Performance Evaluation ◽

Performance Assessment ◽

Monitoring System ◽

System Performance ◽

Evaluation Model ◽

Assessment Method ◽

Pv System ◽

Performance Evaluation Model ◽

And Performance

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Data Quality

Advances in Database Research - Contemporary Issues in Database Design and Information Systems Development ◽

10.4018/978-1-59904-289-3.ch009 ◽

2011 ◽

pp. 265-286

Author(s):

Jeretta Horn Nord ◽

G. Daryl Nord ◽

Hongjiang Xu ◽

Elizabeth S. Myrin

Keyword(s):

Data Quality ◽

Large Scale ◽

Critical Success Factors ◽

Success Factors ◽

Actual Performance ◽

Factors Affecting ◽

Accounting Information Systems ◽

Critical Success ◽

Large Scale Survey ◽

And Performance

This chapter presents results from a large-scale survey of Australian CPA members regarding data quality. The research investigates and reports major stakeholders’ opinions on the importance of critical success factors affecting data quality and the actual performance on each of those factors. The results reveal whether dissimilarly sized organizations differ in the way they measure the importance and performance of critical success factors for data quality in accounting information systems.

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Critical Success Factors for IT Projects

Project Management for Modern Information Systems ◽

10.4018/978-1-59140-693-8.ch002 ◽

2006 ◽

pp. 18-28

Author(s):

Daniel M. Brandon

Keyword(s):

Critical Success Factors ◽

Success Factors ◽

Comprehensive Model ◽

It Projects ◽

Performance Control ◽

Critical Success ◽

Management Plans ◽

Key Factor ◽

And Performance ◽

It Success

A key factor leading to the continued failure in IT projects is the lack of identification and appreciation for all the major components of project success. Critical success factors are those things that must be done or handled properly for a project to be successful. A comprehensive model of critical success factors for IT projects permits the development of better management plans, processes, and metrics, particularly for risk, quality, and performance control. In this chapter, general critical IT success factors are identified and techniques for the management of those factors are introduced; later chapters then detail those techniques.

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