scholarly journals A Future Study Agenda Applying Service Research Framework

2017 ◽  
Vol 7 (1) ◽  
pp. 83-96 ◽  
Author(s):  
JeungSun Lee ◽  
Jinho Ahn ◽  
Hyunsoo Kim
Author(s):  
E. A. Elfont ◽  
R. B. Tobin ◽  
D. G. Colton ◽  
M. A. Mehlman

Summary5,-5'-diphenyl-2-thiohydantoin (DPTH) is an effective inhibitor of thyroxine (T4) stimulation of α-glycerophosphate dehydrogenase in rat liver mitochondria. Because this finding indicated a possible tool for future study of the mode of action of thyroxine, the ultrastructural and biochemical effects of DPTH and/or thyroxine on rat liver mere investigated.Rats were fed either standard or DPTH (0.06%) diet for 30 days before T4 (250 ug/kg/day) was injected. Injection of T4 occurred daily for 10 days prior to sacrifice. After removal of the liver and kidneys, part of the tissue was frozen at -50°C for later biocheailcal analyses, while the rest was prefixed in buffered 3.5X glutaraldehyde (390 mOs) and post-fixed in buffered 1Z OsO4 (376 mOs). Tissues were embedded in Araldlte 502 and the sections examined in a Zeiss EM 9S.Hepatocytes from hyperthyroid rats (Fig. 2) demonstrated enlarged and more numerous mitochondria than those of controls (Fig. 1). Glycogen was almost totally absent from the cytoplasm of the T4-treated rats.


Author(s):  
Nusa FAIN ◽  
Michel ROD ◽  
Erik BOHEMIA

This paper explores the influence of teaching approaches on entrepreneurial mindset of commerce, design and engineering students across 3 universities. The research presented in this paper is an initial study within a larger project looking into building ‘entrepreneurial mindsets’ of students, and how this might be influenced by their disciplinary studies. The longitudinal survey will measure the entrepreneurial mindset of students at the start of a course and at the end. Three different approaches to teaching the courses were employed – lecture and case based, blended online and class based and fully project-based course. The entrepreneurial mindset growth was surprisingly strongest within the engineering cohort, but was closely followed by the commerce students, whereas the design students were slightly more conservative in their assessments. Future study will focus on establishing what other influencing factors beyond the teaching approaches may relate to the observed change.


2020 ◽  
Vol 1 (2) ◽  
pp. 192-207
Author(s):  
Juliette Barbera

For decades, both incarceration and research on the topic have proliferated. Disciplines within the Western sciences have studied the topic of incarceration through their respective lenses. Decades of data reflect trends and consequences of the carceral state, and based on that data the various disciplines have put forth arguments as to how the trends and consequences are of relevance to their respective fields of study. The research trajectory of incarceration research, however, overlooks the assumptions behind punishment and control and their institutionalization that produce and maintain the carceral state and its study. This omission of assumptions facilitates a focus on outcomes that serve to reinforce Western perspectives, and it contributes to the overall stagnation in the incarceration research produced in Western disciplines. An assessment of the study of the carceral state within the mainstream of American Political Development in the political science discipline provides an example of how the research framework contributes to the overall stagnation, even though the framework of the subfield allows for an historical institutionalization perspective. The theoretical perspectives of Cedric J. Robinson reveal the limits of Western lenses to critically assess the state. The alternative framework he provides to challenge the limits imposed on research production by Western perspectives applies to the argument presented here concerning the limitations that hamper the study of the carceral state.


2020 ◽  
Vol 4 (2-3) ◽  
pp. 84-99
Author(s):  
Ilias Danatzis ◽  
Jana Möller ◽  
Christine Mathies

Low-quality service providers who are unable or unwilling to compete through superior performance increasingly use humour in their marketing communication to generate positive service outcomes. Yet it remains unclear whether using humour to communicate poor service quality is indeed effective. Based on an online experiment in the context of budget hotels, this study finds that using humour to deliberately communicate poor service quality leads to higher purchase intentions and service quality evaluations by reducing both technical and functional service quality expectations. Theoretically, this study extends humour and service research by providing first empirical evidence for the viability of using humour as an effective tool for leveraging customer expectations of service quality rather than improving service performance. Managerially, these insights highlight how reducing customer expectations is an alternative strategy for attracting new customers and for achieving superior quality evaluations.


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