scholarly journals Effects Of RFID Technology On Efficiency And Profitability In Retail Supply Chains

2014 ◽  
Vol 30 (3) ◽  
pp. 633 ◽  
Author(s):  
Seungjae Shin ◽  
Burak Eksioglu

Ten years have passed since Wal-Marts public announcement about its RFID technology adoption plan in 2003. Some large competitors of Wal-Mart in the U.S. retail industry jumped on the trend of RFID technology adoption. However, there has been a slowdown of RFID technology adoption since 2008. Many U.S. retailers do not consider adopting RFID technology because of the uncertainty of return on investment and the lack of business cases demonstrating its profitability or efficiency. This study investigates whether RFID companies have better financial performance ratios in the U.S. retail supply chains. RFID retailers have significantly lower days-in-inventory and lower per-employee costs. Compared with pre-RFID, the RFID retailers do not improve profit ratios after they adopted it, but their days-in-inventory ratio and sales efficiency improve significantly. Panel data regression analyses show that inventory management efficiency does impact gross margins, but the impact of cost efficiency is negligible. RFID retailers have a positive relationship with gross margin increases. In summary, it could be stated that introducing RFID improves inventory management efficiency but we do not know yet if RFID technology adoption also contributes to profitability in U.S. retail industry.

Author(s):  
Sumeet Gupta ◽  
Sanjib Pal

This case study examines issues faced by Indian retail industry in the adoption of RFID technology as an enabler of efficient retail supply chains. An in-depth case study of Big Bazaar (Future Group) was conducted for a period of two months for identifying and categorizing the issues in RFID adoption.


2021 ◽  
Vol 13 (3) ◽  
pp. 1464
Author(s):  
Patrick Brandtner ◽  
Farzaneh Darbanian ◽  
Taha Falatouri ◽  
Chibuzor Udokwu

The COVID-19 pandemic has been one of the biggest disruptive events of recent decades and has had a global effect on society and the economy. The political regulations resulting from COVID-19 also led to significant changes in physical grocery shopping. However, the specific impact of COVID-19 on consumer satisfaction at the customer end of retail supply chains, i.e., the point-of-sale (PoS), has not yet been addressed. By gathering and analyzing consumer satisfaction data (ratings) and sentiments (evaluation comments) available on the open web, the current study evaluates the impact of COVID-19 on consumer satisfaction at the PoS. Focusing on the five biggest retail chains in Austria, the results show that there was a general and significant decline in consumer satisfaction due to the pandemic. The results also show a high impact of political regulations on consumer satisfaction. Furthermore, the text-mining based analysis of evaluation comments indicate that store layout and facilities, as well as product availability and waiting time had a great impact on consumer satisfaction. In total, over 533,000 consumer satisfaction ratings and over 153,000 textual comments have been analyzed, providing the basis for a comprehensive and sound discussion of the impact of COVID-19 on consumer satisfaction and perceptions. Future research could focus on applying the used data analysis technique and the adapted consumer sentiment dimensions in different settings, such as countries other than Austria or smaller retail chains.


2019 ◽  
Vol 35 (11) ◽  
pp. 1-3 ◽  
Author(s):  
Poorni Sakrabani ◽  
Ai Ping Teoh ◽  
Azlan Amran

Purpose The Malaysian retail industry, which contributes toward almost 45 per cent of the country's Gross Domestic Product (GDP) is on a downward trend. As such, the main purpose of this study is to improve the performance of the Malaysian retail industry through the incorporation of Industry 4.0 technologies. The incorporation of Industry 4.0 technologies in the retail industry has led to the emergence of Retail 4.0 which can also be defined as omni-channel retailing. Design/methodology/approach The adoption of Retail 4.0, which is a combination of omni-channel retailing and also novel technologies, has been proven to improve the performance of retailers in many countries. As such, the authors have given suggestions on how Retail 4.0 can be incorporated by Malaysian retailers for the betterment of the Malaysian retail industry. Findings Problems faced by retailers these days are boring `brick and mortar' stores, out of stock (OOS) issues, price discrepancy and long queues. Retail 4.0 has enabled retailers to overcome these problems by creating novel shopping experiences, better inventory management, and improved operational efficiency and also more informed decision making in real time. Limitations The incorporation of Industry 4.0 technologies in Malaysia is still in the infancy stage. As such, skilled professionals need to be brought in to help implement these technologies in the retail industry. Practical implications Omni-channel retailing and the usage of various technologies by `brick and mortar' stores is very appealing to Malaysia's Gen Y and Gen Z who make up 67 per cent of the country's population. The spending power of this young generation can help to boost the performance of the Malaysian retail industry. Originality/value To date, no known study has been done on the impact of Retail 4.0 on Malaysian retailers. The results of this study will be very valuable to managers who are keen to improve the performance of their respective retail channels.


2016 ◽  
Vol 39 (4) ◽  
pp. 399-424 ◽  
Author(s):  
Asoke Dey ◽  
B.S. Vijayaraman ◽  
Jeong Hoon Choi

Purpose Radio-frequency identification (RFID) systems are transforming hospital operations by improving care and reducing costs. However, hospital managers have some concerns about adopting RFID technologies. These are cost, return on investment, privacy and other technology issues. This study examines RFID adoption in health-care industry based on the Technology-Organization-Environment framework. This paper aims to demonstrate how US hospitals are adopting RFID technologies and make recommendations, using empirical data. Design/methodology/approach An online survey was sent to Chief Information Officers and the top information technology (IT) executives of US acute care hospitals to determine the extent to which hospitals have implemented RFID technologies including the reasons, concerns and applications of RFID technologies, and the antecedents of RFID adoption in hospitals. Findings The study found that a high percentage of respondents have adopted or are considering adopting RFID technology as a new management tool. Organizational and technological factors have strong positive influence on adoption, whereas environmental factors do not significantly affect the adoption decisions. The main reasons for implementing RFID technology are improved hospital operations, including inventory management, asset control, workflow and patient flow. Some of the concerns are cost of RFID tags and cost associated with implementation. Research limitations/implications This study is limited to a small sample (n = 86) of US hospitals. This study should continue to be replicated in the future, as adoption of RFID technologies matures in the health-care sector. Originality/value This study informs health-care managers on the challenges and opportunities of RFID by identifying motivations, barriers and issues related to RFID adoption. The findings of this study will expand the emerging literature and provide direction to academicians for further research in technology adoption.


2020 ◽  
Vol 3 (4) ◽  
pp. 88-94
Author(s):  
Mohammad Rokibul Kabir

The research aims to evaluate the impact of Enterprise Resources Planning (ERP) implementation on the productivity and profitability of BSRM Steels Limited. The study focuses on addressing the gap in technology adoption literature by undertaking an empirical comparison of the impact of ERP implementation. Five productivity variables called service time, lead time, inventory turnover, output-input ratio, and warehouse cost are evaluated. Gross Profit Margin represents profitability as ERP is mainly implemented in the inventory management system of BSRM. Paired sample t-tests between the pre and post ERP performances have been used to evaluate the impact of ERP. Ten years' data ranging from 2010 to 2019 have been considered for the study.  Five years' data (2010-2014) consist of before ERP period, and the other five years' data (2015-2019) represent after ERP implementation period. The study reveals that both the productivity and profitability of BSRM have significantly improved after ERP implementation. This paper will have an impactful contribution to the academic literature of technology adoption in the manufacturing sector, particularly for ERP implementation in the steel industry of Bangladesh, which could be supportive for further study on the topic.


2017 ◽  
Vol 48 (3) ◽  
pp. 63-71 ◽  
Author(s):  
K. Mathu ◽  
M. T. Tlare

This study probed the influence of information technology adoption by small and medium enterprises (SMEs) in Gauteng and Free State Provinces of South Africa. The supply chain integration and collaboration of the SMEs was also explored to ascertain the IT influence. A quantitative methodology was used as it was the best way to measure the extent of the information technology (IT) influence. The participants were sent questionnaires via the e-mail and provided feedback to the researcher via the same medium. The sample size of 300 comprised the owner/manager in the manufacturing and service sector SMEs from the two provinces. The data collected was analysed using a Confirmatory Factor Analysis (CFA) method and Structural Equation Modelling (SEM) using AMOS 22 Statistical Analysis software. The findings from the study indicated that information technology adoption enhanced integration and collaboration of SMEs supply chain. It also emerged that there was wide application of information technology amongst most of the SMEs approached. The other benefits that emerged from the increased use of IT in the supply chain included enhancement of customer service, inventory management, lead time, and relationship building. Indeed, Instilling IT skills to the SMEs employees was actually knowledge enhancement in performing business tasks.


Author(s):  
Dmitry Ivanov

AbstractEntering the COVID-19 pandemic wreaked havoc on supply chains. Reacting to the pandemic and adaptation in the “new normal” have been challenging tasks. Exiting the pandemic can lead to some after-shock effects such as “disruption tails.” While the research community has undertaken considerable efforts to predict the pandemic’s impacts and examine supply chain adaptive behaviors during the pandemic, little is known about supply chain management in the course of pandemic elimination and post-disruption recovery. If capacity and inventory management are unaware of the after-shock risks, this can result in highly destabilized production–inventory dynamics and decreased performance in the post-disruption period causing product deficits in the markets and high inventory costs in the supply chains. In this paper, we use a discrete-event simulation model to investigate some exit strategies for a supply chain in the context of the COVID-19 pandemic. Our model can inform managers about the existence and risk of disruption tails in their supply chains and guide the selection of post-pandemic recovery strategies. Our results show that supply chains with postponed demand and shutdown capacity during the COVID-19 pandemic are particularly prone to disruption tails. We then developed and examined two strategies to avoid these disruption tails. First, we observed a conjunction of recovery and supply chain coordination which mitigates the impact of disruption tails by demand smoothing over time in the post-disruption period. Second, we found a gradual capacity ramp-up prior to expected peaks of postponed demand to be an effective strategy for disruption tail control.


Author(s):  
Tobias Schoenherr ◽  
Vincent A. Mabert

This chapter provides insights into bundling practices for online reverse auctions by exploring approaches and reporting experiences of 252 companies in the U.S. manufacturing industry. Within the context of Parente et al.’s (2004) conceptual framework for the analysis of online auctions, aspects of the “Product Characteristics” component were explored. Bundling issues investigated include content, goals, structure, and performance. Following the theme of the book, differences and similarities in bundling behavior and outcomes between small and large enterprises are emphasized, highlighting the impact of firm size and the resulting strategies explored. While large corporations are usually on the forefront of information technology adoption and use, the potential is significant for smaller firms as well. As such, this chapter provides managerial insights, useful especially to smaller companies, for successfully employing bundles in reverse auctions.


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