scholarly journals Impact of COVID-19 on the Customer End of Retail Supply Chains: A Big Data Analysis of Consumer Satisfaction

2021 ◽  
Vol 13 (3) ◽  
pp. 1464
Author(s):  
Patrick Brandtner ◽  
Farzaneh Darbanian ◽  
Taha Falatouri ◽  
Chibuzor Udokwu
Keyword(s):  
Data Analysis ◽  
Supply Chains ◽  
Consumer Satisfaction ◽  
Future Research ◽  
Grocery Shopping ◽  
Product Availability ◽  
Analysis Technique ◽  
Retail Chains ◽  
Retail Supply Chains ◽  
The Impact

The COVID-19 pandemic has been one of the biggest disruptive events of recent decades and has had a global effect on society and the economy. The political regulations resulting from COVID-19 also led to significant changes in physical grocery shopping. However, the specific impact of COVID-19 on consumer satisfaction at the customer end of retail supply chains, i.e., the point-of-sale (PoS), has not yet been addressed. By gathering and analyzing consumer satisfaction data (ratings) and sentiments (evaluation comments) available on the open web, the current study evaluates the impact of COVID-19 on consumer satisfaction at the PoS. Focusing on the five biggest retail chains in Austria, the results show that there was a general and significant decline in consumer satisfaction due to the pandemic. The results also show a high impact of political regulations on consumer satisfaction. Furthermore, the text-mining based analysis of evaluation comments indicate that store layout and facilities, as well as product availability and waiting time had a great impact on consumer satisfaction. In total, over 533,000 consumer satisfaction ratings and over 153,000 textual comments have been analyzed, providing the basis for a comprehensive and sound discussion of the impact of COVID-19 on consumer satisfaction and perceptions. Future research could focus on applying the used data analysis technique and the adapted consumer sentiment dimensions in different settings, such as countries other than Austria or smaller retail chains.

scholarly journals EXAMINATION OF GRADUATE THESES CONDUCTED ON PRESCHOOL INCLUSION BETWEEN 2016-2020 IN TURKEY

2021 ◽  
Vol 4 (1) ◽  
pp. 88-99
Author(s):  
Mahide Özçelik ◽  
Mukaddes Sakallı Demirok
Keyword(s):  
Higher Education ◽  
Qualitative Research ◽  
Data Analysis ◽  
Document Analysis ◽  
Research Trends ◽  
Future Research ◽  
Research Model ◽  
Analysis Method ◽  
Data Collection Tool ◽  
Analysis Technique

  The aim of this study is to examine the current research trends in graduate theses on preschool inclusion in Turkey. Document analysis technique, one of the qualitative research methods, was used in the research. It was carried out on 31 graduate theses, which were obtained as a result of scanning the thesis archive of the Higher Education Council (YÖK) and were open to access between 2016 to 2020. The search was carried out by typing "pre-school integration" into the search engine of the Higher Education Institution's thesis archive. The theses included in the study were analyzed using the thesis analysis form prepared beforehand by the researchers. In the prepared form, the theses were analyzed according to the year, thesis level, university, institute, department, thesis supervisor title, research model, number of participants, data collection tool, data analysis method, and domestic and foreign references. The findings obtained within the framework of the examination were interpreted with percentage and frequency tables, and recommendations were made for future research. Key Words: Mainstreaming, preschool, thesis, document analysis.

scholarly journals Media Sosial dan Munculnya Gejala Sosiopat di Kalangan Mahasiswa

2019 ◽  
Vol 3 (1) ◽  
pp. 1
Author(s):  
Nurudin - Nurudin
Keyword(s):  
Social Media ◽  
Data Analysis ◽  
Communication Technology ◽  
Discussion Group ◽  
Qualitative Approach ◽  
Community Literacy ◽  
Analysis Model ◽  
Interactive Analysis ◽  
Analysis Technique ◽  
The Impact

Penelitian ini dilatarbelakangi oleh (1) kemajuan teknologi komunikasi yang telah mengubah perilaku masyarakat dalam berkomunikasi;  (2) semakin maraknya kegiatan swafoto (selfie dan wefie) yang diunggah di media sosial; dan (3) muncul gejala sosiopat bagi para pengguna media sosial. Rumusan masalah yang dikedepankan adalah: (1) bagaimana munculnya gejala sosiopat di kalangan mahasiswa;  (2) apa dampak sosiopat dalam kehidupan sehari-hari? Menggunakan pendekatan kualitatif, penelian berlangsung di Malang Raya di lingkungan aktivis mahasiswa Mazhab Djaeng, yaitu kelompok diskusi aktivis mahasiswa yang dilaksanakan seminggu sekali di luar kampus dan diikuti oleh seluruh mahasiswa di Malang dan masyarakat umum. Adapun teknik analisis data yang digunakan adalah model analisis interaktif Matthew B. Miles dan A. Michael Huberman. Hasil penelitian menunjukkan (1) foto selfie memperkuat gejala narsisme di kalangan mahasiswa; (2) narsisme yang kelewat batas memunculkan gejala penyakit sosial di masyarakat, yaitu antisosial; (3) perlunya gerakan literasi media dan masyarakat untuk menekan dampak munculnya sosiopat.Kata Kunci: Media Sosial, sosiopat, swafoto This background of this research is (1) the advancement of communication technology that has changed people's behavior in communication; (2) the increasing number of selfie activities that uploaded on social media; and (3) sociopathic symptoms appear for social media users. The formulation of the problems is: (1) how the symptoms of sociopaths arise among students; (2) what is the impact of sociopaths in everyday life? Using a qualitative approach, the study took place in Malang Raya in the Djaeng School student activist environment, namely a student activist discussion group held once a week outside the campus and attended by all students in Malang and the general public. The data analysis technique used is interactive analysis model Matthew B. Miles and A. Michael Huberman. The results of the study showed (1) selfie photos strengthened the symptoms of narcissism among students; (2) overarching narcissism raises symptoms of social disease in the community, namely antisocial; (3) the need for media and community literacy movements to reduce the impact of the emergence of sociopaths.Keywords: Social media, sociopath, selfie

scholarly journals PENGARUH GAYA SELF CHECK DAN CONVERGENT TERHADAP KEMAMPUAN DRIBBLING PEMAIN SEPAKBOLA SSB SANGGAR KEGIATAN BELAJAR MUARA BUNGO

2018 ◽  
Vol 3 (1) ◽  
pp. 1-10
Author(s):  
Ikhsanmaulana Putra
Keyword(s):  
Data Analysis ◽  
Research Team ◽  
Sampling Technique ◽  
Football Player ◽  
T Test ◽  
The Self ◽  
Physical Conditions ◽  
Test Instrument ◽  
Analysis Technique ◽  
The Impact

Based on the observation of the writer it can be indicated that low level of ability of football player base of SSB SKB MuaraBungo. There are some factors caused this, such as exercise methods, physical conditions, nutritional status and infrastructure facilities. This study  aims to explain the influence of the self-inspection style and the convergent style of the dribbling ability of football. The population in this study is SSB players SKB MuaraBungo (U.13-U.15) which amounted to 75 people. The sampling technique was purposive sampling with 30 samples.Moreover, the data of dribbling soccer capability is taken by the coach and the research team. The test instrument is dribbling test. Data analysis technique using t test. The result of data analysis shows that: 1) there is impact of self-check force toward dribbling ability of player SSB SKB MuaraBungo with t test 7,132>ttable 2,145; 2) the impact of convergent style on dribbling ability of SSB players SKB MuaraBungo with t test 7,613>ttable 2,145,3 ) self-check style is more effective than convergent style to increase dribbling ability of SSB SKB player with tcount of 7,132>ttable 2,145 for self check style and ttest result 7,613>ttable 2,145 for convergent style, which means there is difference between the two styles.

scholarly journals Pengaruh Reliability, Responsiveness, Assurance, Empathy dan Tangibles Terhadap Kepuasan Konsumen GrabBike

2020 ◽  
Vol 3 (2) ◽  
pp. 34
Author(s):  
Lusiana Lusiana ◽  
Salamun Pasda ◽  
Mustari Mustari ◽  
Muhammad Ihsan Said Ahmad ◽  
Muhammad Hasan
Keyword(s):  
Regression Analysis ◽  
Data Analysis ◽  
Data Processing ◽  
Significant Influence ◽  
Random Sampling ◽  
Consumer Satisfaction ◽  
Quantitative Approach ◽  
Research Results ◽  
Transport Services ◽  
Analysis Technique

The purpose of this research are to see how reliability, responsiveness, assurance, empathy and tangibles affect the satisfaction of customer users of online transport services to UNM Economic students. Research conducted a method survey with quantitative approach. The population in this research is all students using grab bike online transport, ranging from 2016-2019 to 206 people. Sampling samples using technical samples of random sampling are 67 people. The instruments used to collect data are instruments of questionnaire, observation, and documentation. The data analysis technique used are regression analysis and hypothetical testing with T and F. data processing used SPSS version 21 for windows software. Research results show that variable as reliability, responsiveness, assurance, empathy, and tangibles are partial to positive and significant effects on users GrabBike online transport satisfaction. Simultaneously there is a positive and significant influence between reliability variables, responsiveness, assurance, empathy and tangibles to the consumer satisfaction users of GrabBike online transport services

Kesiapan Merespon terhadap Aspek Negatif dan Positif  Dampak Globalisasi Dalam Pendidikan Islam

2021 ◽  
Vol 4 (1) ◽  
pp. 28-36
Author(s):  
Erwin Muslimin ◽  
Deden Heri ◽  
Mohamad Erihardiana
Keyword(s):  
Data Analysis ◽  
Human Resources ◽  
Hard Work ◽  
Primary Data ◽  
Final Conclusion ◽  
Data Analysis Technique ◽  
Library Research ◽  
Analysis Technique ◽  
The Impact ◽  
Good Attitude

The purpose of this research is to find out the ability of the Indonesian nation to respond to globalization: readiness to respond to the negative and positive aspects of the impact of globalization. This type of research is Library Research, namely research through literature or literature studies. Sources of data in this study are primary data, namely books that directly discuss the ability of the Indonesian nation to respond to globalization. The data analysis technique used to obtain conclusions is descriptive qualitative by emphasizing deductive conclusions, namely how to draw conclusions from general to specific things. The conclusion of this paper is that the final conclusion in this study is that the Indonesian nation in responding to the negative and positive aspects of the impact of globalization, should be addressed proportionally because this is a good attitude as a reflection of moderate Islam. Meanwhile, the hard efforts to face the era of globalization must be that the Indonesian nation must be able to produce quality human resources, and have the ability that includes behavior, hard work, discipline, trustworthy responsibility and the like guided by the teachings of AI-Qur'an and Hadith

Role of Young Entrepreneurs in Labor Absorptions and its Implications to Family Economic Resilience

2021 ◽  
Vol 1 (1) ◽  
pp. 16-27
Author(s):  
Azhar Ulwan
Keyword(s):  
Data Analysis ◽  
Customer Service ◽  
Financial Management ◽  
Primary Data ◽  
Economic Resilience ◽  
Analysis Technique ◽  
Data Validity ◽  
The Impact ◽  
Young Entrepreneurs

The purpose of this study is to determine the role of young online convection entrepreneurs in labor absorption and the obstacles faced by young online convection entrepreneurs as well as to analyze the implications of young online convection entrepreneurs in Bantul Regency on their family economic resilience. This research used a qualitative approach. Primary data is obtained from observations and in-depth interviews with 5 young entrepreneurs from 5 different online convection, namely Arto Convection, Apparelsae Convection, Convection San Project, ID Convection, and Indeepco Clothing. The data analysis technique used is interactive model data analysis. This study used data validity checking techniques, namely triangulation, and detailed description techniques. The results of the research showed that young entrepreneurs have a role in labor absorption and provide income to the owner convection. Some of the obstacles often encountered by young entrepreneurs of convection online are a constraint on the production, financial management, management of marketing, customer service online base, less qualified human resources constraints, and constraints background education entrepreneurs who are not majoring in business. Young online convection entrepreneurs have made several efforts to overcome these obstacles. Based on the analysis with the income contribution approach and the basic need approach, the impact of online convection makes the economic resilience of young entrepreneur families strong and resilient.

scholarly journals Perkembangan Pariwisata Di Daya Tarik Wisata Pantai Berawa Kabupaten Badung

2019 ◽  
Vol 6 (2) ◽  
pp. 309
Author(s):  
I Made Dipadewanda ◽  
I Gusti Agung Oka Mahagangga
Keyword(s):  
Data Analysis ◽  
Data Collection ◽  
Data Reduction ◽  
Qualitative Data ◽  
Point Of View ◽  
Local Society ◽  
Analysis Technique ◽  
Collection Data ◽  
Set Up ◽  
The Impact

The research is conducted in Banjar Berawa/Desa Adat Berawa, nort Kuta district, Badung Regency. The study purposes to know the impact of tourism growth to the society consumptive pattern in Berawa. The technique of the data collection use direct observation technique to the location, interviewing for informan, I.E.Bendesa Adat Berawa, Klian Desa Berawa, Klian Dinas Berawa, Klian Subak Tibubeneng Village, Local society, and documentation by taking photos. The data are analysed by using qualitative data analysis technique which are working based on data, searching and finding pattern, getting interesting data and deciding the data that will be ssuced. The technique of informants assigmnen is purposive sampling which is assigning the sample by using particular consideration so, deserves to be a sample. The data analysis includes with collection data, reduction data, displaying data, conclusion and  verivication. The result of the study shows the society point of view to the aconomy establishmemt of educational aspec of the society which is getting increase, society in Banjar Berawa are also starting to enterpreneurship by set up abussiness such as homestay and laundy. The point of view of society to the customary order is the society seens strong with the wealth that they have. The society fulfill their family neededs by taking many kends of occupation.  Keywords :Impact, tourism, consumptionpattern, society

scholarly journals A Controlled Evaluation of an Enhanced Self-Directed Behavioural Family Intervention for Parents of Children With Conduct Problems in Rural and Remote Areas

2006 ◽  
Vol 23 (1) ◽  
pp. 55-72 ◽  
Author(s):  
Carol Markie-Dadds ◽  
Matthew R. Sanders
Keyword(s):  
Conduct Problems ◽  
Consumer Satisfaction ◽  
Family Intervention ◽  
Future Research ◽  
Control Group ◽  
Disruptive Behaviour ◽  
Telephone Consultation ◽  
Self Help ◽  
The Impact

AbstractFew studies have examined the impact of parenting interventions for families in rural and isolated areas who have children with conduct problems, where access to professional services can be difficult. The present investigation compared the effects of three conditions, two levels of self-directed behavioral family intervention: an enhanced self-directed program that combined a self-help program using written materials and a weekly telephone consultation (ESD), a self-help program (SD) and a waitlist control group (WL). At postintervention the ESD group reported significantly lower levels of disruptive behaviour, and lower levels of dysfunctional parenting than the SD and WL controls, and higher levels of consumer satisfaction. At 6 months follow-up the main effects for the ESD group had been maintained. The SD group continued to evidence improvement from postintervention to follow-up such that 65% of children in the ESD condition and 57% of children in the SD condition showed clinical reliable change on measures of disruptive behaviour. Implications of findings and directions for future research are discussed.

scholarly journals PENGALAMAN KELUARGA MENGHADAPI TRAUMA PASCA BENCANA ALAM DI KAMPUNG LEBO KECAMATAN MANGANITU

2021 ◽  
Vol 5 (1) ◽  
pp. 23-30
Author(s):  
Yenny Budiman Makahaghi ◽  
Conny Juliana Surudani
Keyword(s):  
Data Analysis ◽  
Natural Disasters ◽  
Natural Disaster ◽  
Psychological Burden ◽  
Economic Changes ◽  
Analysis Technique ◽  
The Family ◽  
The Will ◽  
The Impact ◽  
Depth Interviews

Bencana tidak bisa lepas dari siapapun jika sudah kehendak sang kuasa pasti akan terjadi, dan keluarga yang mengalami dampak dari bencana alam ini harus bisa menerima setiap kenyataan hidup yang sudah terjadi. Bencana alam yang dialami membuat keluarga kehilangan rumah, harta benda bahkan anggota keluarga yang sangat dikasihi. Pengalaman yang sangat menyakitkan ini adalah bagian dari kehidupan yang harus dijalani pasca bencana alam. Tujuan dari penelitian ini adalah untuk menguraikan pengalaman keluarga menghadapi bencana alam di kampung Lebo. Metode: penelitian ini menggunakan metode penelitian kualitatif fenomenologi dengan teknik wawancara mendalam kepada 6 keluarga yang terdampak bencana alam di Kampung Lebo Kecamatan Manganitu. Analisis data yang digunakan mengacu pada tujuh langkah teknik analisis data collaizi. Hasil: Penelitian ini menunjukkan keluarga merasakan dampak trauma pasca bencana alam sehingga ditemukan tujuh tema besar yaitu 1) Tanda awal bencana, 2) Respon terhadap banjir, 3) Beban psikologi 4) Jenis dukungan, 5) Beban ekonomi, 6) Makna setelah terjadi bencana, 7) Harapan untuk Lebo. Tujuh tema tersebut saling berhubungan satu dengan yang lain dan merupakan pengalaman hidup partisipan menghadapi pasca trauma bencana alam. Kesimpulan:  Akibat dari kejadian ini menyebabkan keluarga mengalami beban psikologi karena kehilangan barang berharga. Meskipun sulit menerima kenyataan harus kehilangan yang orang yang dikasihi serta benda berharga tetapi dukungan yang selalu datang dari berbagai pihak sehingga keluarga mengurangi beban yang dialami. Dengan kejadian ini keluarga mengalami perubahan ekonomi dalam memenuhi kebutuhan sehari-hari. Melalui kejadian ini keluarga menyadari bahwa ini kehendak sang pencipta sehingga harapan kedepan bencana alam ini tidak akan terjadi lagi di kampung.   Disasters cannot be separated from anyone if the power has the will of it, it will definitely happen, and families who experience the impact of this natural disaster must be able to accept it. The natural disasters experienced have made families lose their homes, property and even loved family members. This painful experience is a part of life that must be lived after a natural disaster. The purpose of this study is to describe the experiences of families facing natural disasters in Lebo village. Methods: This study used a phenomenological qualitative research method with in-depth interviews with 6 (six) families affected by natural disasters in Lebo Village, Manganitu District. The data analysis used refers to the seven steps of the Collaizi data analysis technique. Results: Those study showed that families feel the impact of trauma after natural disasters so that seven major themes were found, 1) Early signs of disaster, 2) Response to flood, 3) Psychological burden 4) Types of support, 5) Economic burden, 6) Meaning after a disaster, 7) Hope for Lebo. The seven themes were interconnected with one another and represent the life experiences of the participant in dealing with natural disasters. Conclusion: The consequences of those incident caused the family to experience a psychological burden due to the loss of valuables. Even though it was difficult to accept the fact that you were lose loved ones and valuable objects, support always come from all people so that the family could reduces the burden experienced. With this incident the family experienced economic changes in meeting their daily needs. Through those incident the family realized those was the creator's will so that in the future this natural disaster would not happen again in the Lebo village.

scholarly journals Dampak Perubahan Sistem Otomasi Slims Ke Inlislite Di Perpustakaan SMK Negeri 9 Bandung

2021 ◽  
Vol 5 (1) ◽  
pp. 148
Author(s):  
Rosiana Nurwa Indah ◽  
Rifqy Zaenai Achmad Syam ◽  
Uul Aulia
Keyword(s):  
Data Analysis ◽  
Research Method ◽  
Qualitative Data ◽  
School Library ◽  
Automation System ◽  
Analysis Method ◽  
Descriptive Data ◽  
Library System ◽  
Analysis Technique ◽  
The Impact

ABSTRACTThis research was conducted to determine the impact of changes to the Slims to Inlislite system at the SMK Negeri 9 Bandung Library. The research method that researchers use is descriptive qualitative. Data collection techniques used by researchers for research are observation and interviews. Descriptive data analysis method, with data analysis technique in the form of data reduction. Presentation of data, drawing conclusions, and verification. . The results of research that have been researchers show that the impact of the Change in the Slims to Inlite Automation System at the SMKN 9 Bandung Library, has an impact on convenience for librarians. In Inlislite there is also a feature that provides information regarding borrowing data, such as sanctions or fines and delays in returning books which are only confirmed by scanning a barcode. So that it can overcome the queues of visitors and can also save time and effort for librarians in their work.Key words: Automation impact; Slims; integrated library system (Inlislite); School library ABSTRAK Penelitian ini dilakukan bertujuan untuk mengetahui dampak dari perubahan sistem Slims ke Inlislite di Perpustakaan SMK Negeri 9 Bandung. Metode penelitian yang peneliti gunakan adalah kualitatif deskriptif. Teknik pengumpulan data yang digunakan peneliti untuk penelitian yaitu observasi dan wawancara. Metode analisis data deskriptif, dengan teknik analisis data berupa reduksi data. Penyajian data, penarikan kesimpulan, dan verifikasi. . Hasil penelitian yang telah peneliti menunjukan bahwa dampak Perubahan Sistem Otomasi Slims Ke Inlislite Di Perpustakaan Smkn 9 Bandung, memberi dampak kemudahan bagi pustakawan. Di Inlislite juga terdapat fitur yang memberikan informasi  data peminjaman mengenai seperti misalnya sanksi atau denda dan keterlambatan waktu pengembalian buku yang hanya dikakukan dengan scan barcode. Sehingga dapat mengatasi antrean pemustaka dan juga dapat menghemat waktu dan tenaga pustakawan dalam pekrjaannya.Kata kunci: dampak otomasi; slims; integrated library system (inlislite); perpustakaan sekolah

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