scholarly journals Avaliação da qualidade dos produtos/serviços de informação: uma experiência da biblioteca do Hospital Universitário da Universidade de São Paulo

2004 ◽  
Vol 2 (1) ◽  
pp. 80 ◽  
Author(s):  
Maria Alice de França Rangel Rebello
Keyword(s):  
Product Quality ◽  
Quality Evaluation ◽  
Services Quality ◽  
Sao Paulo ◽  
Quality Of Services ◽  
São Paulo ◽  
Library Service ◽  
Evaluation Program ◽  
Scientific Documentation

Este trabalho tem por objetivo apresentar os resultados obtidos de uma pesquisa de satisfação da qualidade dos serviços oferecidos pelo Serviço de Biblioteca e Documentação Científica do Hospital Universitário da Universidade de São Paulo (SBDC-HU/USP), utilizando a escala SERVQUAL para mensuração da qualidade percebida pelos usuários. Foram utilizados como instrumentos de pesquisa: questionários e entrevista. A partir da análise dos dados tabulados, a biblioteca obteve informações para tomar medidas, a fim de melhorar a qualidade dos produtos oferecidos e dos serviços prestados. Descreve também a metodologia de implantação do Programa de Avaliação da Qualidade dos Produtos e Serviços do Sistema Integrado de Bibliotecas da USP (PAQ-SIBi/USP), sistema do qual é parte integrante. Abstract This work has the objective to present the results of a research of a research on user’s satisfaction regarding the quality of services offered by the Library Service and Scientific Documentation of theUniversity of São Paulo (SBDC – HU/USP) using SERVQUAL scale to mensure the quality perceived by users. It was used as research instruments: questionnaires and interview. From the analysis of the tabulated data, the library got information to take measures in order to improve service and product quality offered. It also describes the methodology of implantation of the Integrated Library System of USP Product and Services Quality Evaluation Program, which is part of the system.

QUALIDADE DE VIDA DE MULHERES E AS CARACTERÍSTICAS SOCIODEMOGRÁFICAS ASSOCIADAS

2019 ◽  
Vol 10 (3) ◽  
Author(s):  
Larissa Giovanna Cazella ◽  
Letícia Yamawaka De Almeida ◽  
Jaqueline Lemos De Oliveira ◽  
Ana Carolina Guidorizzi Zanetti ◽  
Jacqueline De Souza
Keyword(s):  
Quality Of Life ◽  
Social Vulnerability ◽  
Sao Paulo ◽  
Life Assessment ◽  
Sociodemographic Characteristics ◽  
São Paulo ◽  
Calidad De Vida ◽  
Primary Health ◽  
Las Mujeres

Objetivo: analisar as características sociodemográficas associadas à percepção da qualidade de vida de mulheres atendidas na atenção primária. Metodologia: estudo transversal, quantitativo, desenvolvido com 113 mulheres em uma unidade de saúde do interior de São Paulo. Utilizou-se um questionário sociodemográfico e a versão abreviada do instrumento de avaliação de qualidade de vida. Para análise dos dados, foram empreendidos testes de associação. Resultados: a maioria das participantes era de classes sociais menos favorecidas e apresentava boa percepção de qualidade de vida e saúde. Os fatores renda, escolaridade e idade foram os mais relevantes na associação com a qualidade de vida. Conclusão: Apesar de mencionarem boa qualidade de vida e saúde, foram identificados piores resultados nos domínios físicos, psicológicos e meio ambiente.  Os achados reforçam a necessidade de que as ações de saúde estejam contextualizadas aos aspectos sociais/territoriais e vinculadas a políticas mais amplas de redução da vulnerabilidade social. WOMEN'S QUALITY OF LIFE AND ASSOCIATED SOCIO DEMOGRAPHIC CHARACTERISTICSObjective: to analyze the sociodemographic characteristics associated to the perception of the quality of life of the women attended in the Primary Health Care. Methodology: this cross-sectional quantitative study was carried out with 113 women aged 20 to 65 years in a health unit in the interior of São Paulo. A sociodemographic questionnaire and the abbreviated version of the WHOQOL-bref quality of life assessment instrument were used. For data analysis, association tests were undertaken. Results: the majority of participants were from less favored social classes and had a good perception of quality of life and health. The factors income, schooling and age were the most relevant in the association with quality of life. Conclusion: in view of the sociodemographic characteristics associated with quality of life in the present study, it is emphasized that health actions should be linked to broader policies to reduce social vulnerability, enabling empowerment strategies and, above all, increasing women's access to education and income.Descriptors: Quality of Life; Health Centers; Social Vulnerability; Women; Primary Health Care.CALIDAD DE VIDA DE LAS MUJERES Y LAS CARACTERÍSTICAS SOCIODEMOGRÁFICAS ASSOCIADASObjetivo: analizar las características sociodemográficas asociadas a la percepción de la calidad de vida de mujeres que acuden a atención primaria. Métodos: este estudio cuantitativo transversal se realizó con 113 mujeres de 20 a 65 años en una unidad de salud en el interior de São Paulo. Se utilizó un cuestionario sociodemográfico y la versión abreviada del instrumento de evaluación de calidad de vida WHOQOL-bref. Para el análisis de los datos, se realizaron pruebas de asociación. Resultados: la mayoría de los participantes provenían de clases sociales más bajas y tenían una buena percepción de la calidad de vida y la salud. Los factores ingresos, educación y edad fueron los más relevantes en asociación con la calidad de vida. Conclusión: en vista de las características sociodemográficas asociadas con la calidad de vida en el presente estudio, se enfatiza que las acciones de salud están vinculadas a políticas más amplias para reducir la vulnerabilidad social, permitiendo estrategias de empoderamiento y, sobre todo, aumentando el acceso de las mujeres a educación e ingresos.Descriptores: Calidad de Vida; Centros de Salud; Vulnerabilidad Social; Mujeres; Atención Primaria de Salud.

scholarly journals Microbiological counting in lamb carcasses from an abattoir in São Paulo, Brazil

2009 ◽  
Vol 39 (6) ◽  
pp. 1836-1841 ◽  
Author(s):  
Thaís Mioto Martineli ◽  
Oswaldo Durival Rossi Junior ◽  
Natacha Deboni Cereser ◽  
Marita Vedovelli Cardozo ◽  
Cristianne Lino Fontoura ◽  
...  
Keyword(s):  
Escherichia Coli ◽  
Microbiological Quality ◽  
Sao Paulo ◽  
Most Probable Number ◽  
São Paulo ◽  
Probable Number ◽  
Lamb Meat ◽  
Thermotolerant Coliforms ◽  
Sanitary Conditions

The consumption of lamb meat in Brazil has increased in the last years but little information about the microbiological quality of this product is available. To evaluate the hygienic-sanitary conditions of lamb carcasses, the quantification of microorganism populations indicators (mesophiles and psychrotrophs; total and thermotolerant coliforms; Escherichia coli; moulds and yeasts) and the pathogenic microorganisms indentification (Salmonella sp. and Listeria spp.) were performed. A total of 60 lamb carcasses were sampled from one abattoir in São Paulo. Swab samples were collected from three points (forequarter, back and hindquarter) on the muscle surface after carcasses final washing. Statistical analysis consisted of descriptive evaluation of the results whose counts were grouped by intervals of microorganism populations. Counts ranged from 1.0 x 10¹ to 8.0 x 10(4) colony-forming unit cm-2 (CFU cm-2) for mesophiles; 1.0 x 10(0) to 4.4 x 10(4)CFU cm-2 for psychrotrophs; < 1.0 x 10(0) to 4.4 x 10(4)CFU cm-2 for moulds and yeasts; < 0.3 to > 32.0 most probable number/cm² (MPN cm-2) for total and thermotolerant coliforms and Escherichia coli. Salmonella sp. and Listeria spp. were not found in any of the carcasses. Most carcasses presented low counts for all microorganisms. Overall results may be explained by the small size of the industry where the study was taken. Results suggest that good microbiological quality lamb meat is possible to be obtained, but improvement in hygienic-sanitary conditions is still required.

scholarly journals Effectiveness of shockwave therapy in the treatment of plantar fasciitis

2020 ◽  
Vol 28 (1) ◽  
pp. 7-11
Author(s):  
Renan Gonçalves Leão ◽  
Marina Mayumi Azuma ◽  
Gustavo Henrique Carillo Ambrosio ◽  
Flavio Faloppa ◽  
Eduardo Shoiti Takimoto ◽  
...  
Keyword(s):  
Plantar Fasciitis ◽  
Case Series ◽  
Sao Paulo ◽  
São Paulo ◽  
Post Intervention ◽  
Level Of Evidence ◽  
Shockwave Therapy ◽  
Case Series Study ◽  
Sf 36

ABSTRACT Objective: To evaluate the effectiveness of single-dose focal shockwave therapy in plantar fasciitis treatment. Methods: a primary, prospective study of a series of cases, conducted in the city of São Paulo, Brazil, by the Department of Orthopedics and Traumatology of the Universidade Federal de São Paulo, in Hospital São Paulo. All outcomes were measured at the time of inclusion of the patient in the study and at the post-intervention moments as it follows: three, six and twelve weeks. The VAS, AOFAS and SF-36 scales were applied by teams other than those who performed the SWT. Results: Data from 56 patients were collected during 2017 and 2018. There was improvement of the parameter evaluated (p < 0.005 and 95%CI) in all the periods in which the patients were reevaluated (3, 6 and 12 weeks), progressive improvement were observed in the three outcomes evaluated. Conclusion: Shock wave therapy was effective for plantar fasciitis treatment according to the proposed protocol considering pain, function and quality of life. Level of Evidence Ic, Case-series Study.

scholarly journals Ergonomia e qualidade de vida no trabalho: um estudo de caso no agronegócio brasileiro

2021 ◽  
Vol 30 ◽  
pp. 224
Author(s):  
Bianca Hikari Kumagai ◽  
Igor Polezi Munhoz ◽  
Alessandra Cristina Santos Akkari
Keyword(s):  
Quality Of Life ◽  
World Health Organization ◽  
Sao Paulo ◽  
World Health ◽  
São Paulo ◽  
World Health Organization Quality ◽  
Organization Quality ◽  
Health Organization

O agronegócio possui grande representação no setor econômico brasileiro com significativa participação no PIB. Contudo, trata-se de um dos segmentos com o maior número de acidentes ocupacionais e alta prevalência de riscos ergonômicos. Logo, esse artigo objetivou diagnosticar, sob enfoque da ergonomia e da qualidade de vida no trabalho (QVT), a realidade de trabalhadores rurais, utilizando como modelo de estudo uma empresa familiar agrícola no estado de São Paulo. A partir de uma pesquisa exploratória e descritiva, aplicou-se o método observacional assistemático e coletou-se dados por meio do Questionário Nórdico de Sintomas Osteomusculares (QNSO) e do Questionário World Health Organization Quality of Life (WHOQOL-bref), seguindo-se de tratamento estatístico descritivo e inferencial. Os principais pontos de dores identificados referiram-se ao quadril/membros inferiores (40%) e região dorsal (40%), associando-se esses relatos às atividades repetitivas, alta incidência de trabalho estático, movimentação manual de carga e má postura observadas in loco. Estatisticamente, verificou-se que as dores na região dorsal estão relacionadas ao tempo de trabalho na função (p = 0,009), bem como há relação com os desconfortos da região cervical (p = 0,001). Ainda, os trabalhadores apresentaram elevada QTV (3,9 ± 0,7), apontando como única fragilidade a influência do sono no trabalho (2,7 ± 1,1). Constatou-se que manifestações de dores e desconfortos deve-se à falta de alinhamento das atividades laborais com os preceitos ergonômicos, porém sem impacto direto na QVT na amostra estudada. Esse artigo contribui para discussões gerenciais sobre planos e práticas que prezem pela saúde e bem-estar do trabalhador agrícola para otimizar indicadores sociais e econômicos no agronegócio brasileiro.  

scholarly journals Microbiological quality of “Doner kebab” sold in retail in Sao Paulo- Brazil

2020 ◽  
Vol 6 (3) ◽  
pp. 11639-11648
Author(s):  
Aline Machado Katsurayama ◽  
Paula Minghim Planas ◽  
Stefani Thaís Alves Dantas ◽  
Bruna Fernanda Rossi ◽  
Erika Carolina Romão Bonsaglia ◽  
...  
Keyword(s):  
Microbiological Quality ◽  
Sao Paulo ◽  
São Paulo

scholarly journals Qualidade de vida de um grupo de idosos vinculados a um plano de saúde na cidade de São Paulo

2019 ◽  
Vol 7 (2) ◽  
pp. 32888
Author(s):  
Henrique Souza Barros de Oliveira ◽  
Fernanda Fenner ◽  
Maria Elisa Gonzalez Manso
Keyword(s):  
Quality Of Life ◽  
Elderly People ◽  
Health Plan ◽  
Social Relations ◽  
Research Group ◽  
Service Use ◽  
Sao Paulo ◽  
São Paulo ◽  
The City

AIM: This study aims to assess the life quality of a group of elderly people linked to a health plan in the city of São Paulo and to verify which variables affect this construct. METHODS: This is an exploratory cross-sectional study carried out in 2017 with a group of elderly people over 60 years of age and without cognitive deficits, linked to a health plan operator, all residents of the city of São Paulo, SP. The WHOQOL-BREF and WHOQOL-Old self-filled questionnaires were applied and the elderly participants also answered questionnaires relating to sociodemographic, morbidities and the usage of services developed by the researchers.  RESULTS: The research group evaluates their quality of life as good and is satisfied with their health, but some points stand out. For said group, living by themselves, having cardiocirculatory diseases or having more than one chronic disease influenced negatively their quality of life, whereas being in a stable unionship and having access to consultations with intervals below six months interfered positively. It was observed that the group was concerned about issues related to independence, communication capacity, social life, and death. The environment and intimacy were shown as highlights for this group. CONCLUSIONS: It was verified in this group of elderly people that the best quality of life performance was obtained in the Environment and Social Relations domains and in the Intimacy and Past, Present and Future aspects. In addition, sociodemographic, morbidity and health service use variables significantly affected this construct. The characteristics of the research group do not allow us to generalize the findings, but it is hoped to have contributed with the look on a group as diverse as the Brazilian elderly.

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