scholarly journals A Gestão da Qualidade em Serviços de Informação com base na ISO 9000

2006 ◽  
Vol 3 (2) ◽  
pp. 64 ◽  
Author(s):  
Valéria Martin Valls
Keyword(s):  
Information System ◽  
Quality Management ◽  
Iso 9000 ◽  
Information Services ◽  
System Management ◽  
International Literature ◽  
Extensive Investigation ◽  
Information System Management ◽  
Support Information

Aborda a implantação da Gestão da Qualidade em Serviços de Informação com base nas normas da série ISO 9000, a partir de ampla revisão de literatura nacional e internacional, desde o início de sua incidência na literatura especializada até os dias atuais. São apresentados e discutidos os principais benefícios, críticas e dificuldades da implantação deste tipo de modelo, traçando um panorama do tema, com o objetivo de apoiar os gestores de Serviços de Informação na sua compreensão e entendimento, contribuindo para a consolidação da Gestão da Qualidade na área de administração de Serviços de Informação. Abstract The approach of ISO 9000 standards are used aiming at the implementation of Quality Management of Information Services from an extensive investigation on both, national and international literature, from earliest citations to those found on recent days. Presenting and discussing the benefits, concerns and difficulties of this kind of model, the role of the study is to support information services managers in their understanding and knowledge, which means the consolidation of Quality Management on Information System Management field.

scholarly journals PERANCANGAN APLIKASI PENJAMINAN MUTU SEBAGAI DATA PENDUKUNG BENCHMARKING PERGURUAN TINGGI

Infotekmesin ◽  
2019 ◽  
Vol 9 (01) ◽  
pp. 24-29
Author(s):  
Cahya Vikasari ◽  
Nur Wahyu Rahadi
Keyword(s):  
Higher Education ◽  
Decision Making ◽  
Information System ◽  
Quality Assurance ◽  
Organization Structure ◽  
System Management ◽  
Information System Management ◽  
Upper Level ◽  
Executive Boards ◽  
Lower Medium

One of information system management that can ease and support information and decision making that needed by medium and upper level management is to provide the easy of acces towards information within or outside that relates with the organization’s goal. This study was conducted in the higher education that has organization structure includes lower, medium and upper level management. The method that used was software delevoping method, i.e. waterfall. The result of this study is this information system can be used to support data menagement of quality assurance for support benchmarking of the higher education, obtain information of the higher education activities that agree with target or visi and mission, and also compare the progress of each unit in the higher education. Therefore, from the exsist studies, it can be easy for the executive boards to make policy and decision for running the higher education.

INFORMATION TECHNOLOGIES IN ENTERPRISE MANAGEMENT

2017 ◽  
Vol 6 (2) ◽  
pp. 66-77
Author(s):  
Alla Sirotinska ◽  
Oleksan Sirotinsky
Keyword(s):  
Information System ◽  
Information Systems ◽  
Economic Activity ◽  
Information Technologies ◽  
Electronic Data Interchange ◽  
Information Services ◽  
Enterprise Management ◽  
Electronic Data ◽  
Data Interchange

The development tendencies of the information services market and electronic data interchange between enterprisesin Ukraine are studied. Functioning features of electronic data interchange systems and information systems of the enterprises are considered. The stages of work when choosing an information system for an enterprise and its introductionare proposed. The role of analytical accounting of economic activity in enterprise management is disclosed. The main prospects for the development of information technologies in enterprise managementare determined.

Key issues in information system management: The DoD perspective

1993 ◽  
Vol 9 (2) ◽  
pp. 197-210 ◽  
Author(s):  
William J. Haga ◽  
Moshe Zviran
Keyword(s):  
Information System ◽  
System Management ◽  
Key Issues ◽  
Information System Management
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