Role of enterprise information system management in enhancing firms competitive performance towards achieving SDGs during and after COVID-19 pandemic

PurposeThis study aims to investigate the impact of firms' information system management capabilities on competitive performance for achieving sustainable development goals (SDGs). It also examines the moderating effects of multi-sensory stimuli capability on firms' competitive performance.Design/methodology/approachDrawing upon the resource base and dynamic capability view as the overarching theoretical framework, this research conducted an empirical study among manufacturing and services enterprise employees. This study applied multiple cross-sectional surveys for data collection. A total of 241 usable data were obtained and explained through structural equation modelling (SEM).FindingsThe statistical results explore that variables under their respective direct relationship are positively and significantly influence. Interestingly, firms information system management capability has a relatively large magnitude of positive and direct effects on the competitive performance of firms' that complement on achieving firms SDGs and coping with the COVID-19 pandemic. In addition, the multisensory stimulus capability of service firms positively moderates (amplifies) the relationship between marketing information system management capability and competitive performance.Practical implicationsThe proposed research model provides insights into the utilisation of firms information system management capability to achieve competitive performance in their relevant industry. In addition, it deepens the understanding of the contingency effect of using multisensory stimulus capability of firms on competitive performance.Originality/valueTo the best of the authors' knowledge, drawing on the resource-based theory and dynamic capability theory, this study is the first to assess and examine the influence of firms information system management capability on the competitive performance of firms by considering the moderating variables (i.e. multisensory stimulus capability) in context to COVID-19 pandemic by considering the scope of SDGs.

The Analysis of Functional Needs on Undergraduate Thesis Information System Management

Undergraduate thesis is a scientific paper that students must complete to get a bachelor’s degree. During the completion of the thesis, many students face difficulties in determining research topics, supervision, and administration processes so that they cannot graduate on time. This study aims to analyze the functional needs of the undergraduate thesis information system management that is needed by both students and administrators. This system serves to accelerate the thesis preparation process that is useful for students, supervisors, and thesis administration managers. The procedure of the study was conducted by compiling matrix planning and data collection. As the data source, this study involved 20 students who were writing their undergraduate thesis and 10 alumni who have completed their theses. This sample was selected with the criteria of students or alumni who have been involved in the undergarduate thesis business process. In the process of taking samples reseachers used a purposive sampling method. In addition, difficulties in managing the thesis were also explored by supervisors and study program management. Furthermore, the data were analyzed through PIECES (Performance, Information, Economy, Control, Efficiency, Service). This study produces a list of functional needs on the thesis management system that can encourage students to graduate on time, in which universities can implement this system and socialize it to users.