scholarly journals The School Manager and the Use of Knowledge Management Practices for Structuring Organizational Processes

2018 ◽  
Author(s):  
Tania Regina Corredato Periotto ◽  
Janacilda Leite Wessellenns
Keyword(s):  
Knowledge Management ◽  
Public School ◽  
Management Practices ◽  
Basic Education ◽  
Organizational Processes ◽  
The Public ◽  
Northwestern Region ◽  
Knowledge Management Practices ◽  
School Manager ◽  
Use Of Knowledge

Knowledge management gains space within the school organization and can contribute satisfactorily to the quality of teaching. In everyday life the school manager intuitively uses knowledge management practices without exploiting the potentials they offer or allow. In this context, the purpose of this work is to identify the level of implementation of knowledge management practices aimed at structuring the organizational processes used by the public school manager. The methodology adopted was exploratory, with a qualitative and quantitative approach. For data collection, an already validated instrument with twenty-seven questions was used. Respondents to the questionnaires, one hundred and eleven managers of the basic education schools that make up the public school system in a city in the northwestern region of Paraná, Southern Brazil. In analyzing the results, it was only at this point that we investigated only those practices that were related to the structuring of organizational processes. This decision is justified because of the responsibilities of the school manager in the execution of his work. The results indicated that the school in its daily life, makes use of practices of Knowledge Management related to the structuring of the organizational processes and that many are already applied by the managers.

Customer-centered knowledge management: challenges and implications for knowledge-based innovation in the public transport sector

2015 ◽  
Vol 19 (3) ◽  
pp. 559-578 ◽  
Author(s):  
Stavros Sindakis ◽  
Audrey Depeige ◽  
Eleni Anoyrkati
Keyword(s):  
Knowledge Management ◽  
Public Transport ◽  
Management Practices ◽  
Transport Systems ◽  
Transport Sector ◽  
Content Type ◽  
The Public ◽  
Knowledge Based ◽  
Knowledge Management Practices

Purpose – This study aims to explore the role of knowledge management practices in supporting current and emerging passengers’ and customer needs, aiming to create value. Specifically, the research examines the importance of customer-centred knowledge management in the delivery of innovative services and practices in the public transport sector, promoting the role of interactions between mobility stakeholders and travellers. Design/methodology/approach – A theoretical framework is developed and supported by the background literature on customer-centric knowledge management approaches, business model innovation, as well as on inter-organisational and network co-operations. Findings – Results show that the development of sustainable innovation and technologies in the transport sector requires knowledge management practices, which enable the access to knowledge about users’ needs, the mapping and evaluation of innovative knowledge, the promotion of knowledge-based innovation through collective approaches, as well as the acquisition and integration of new knowledge. Research limitations/implications – The conceptual framework developed in the paper remains limited to a theoretical understanding. Further research should empirically examine knowledge issues related to the intangible character and intellectual capital intensiveness of innovation in the transport sector. Practical implications – Researchers, public transport companies and public transport authorities are expected to benefit from this research, by developing mechanisms for customer-centred knowledge management, which is found to lead to innovative services and practices in the public transport sector. Another practical implication regards the adoption of knowledge management practices, leading to technological innovations in public transport, and advancing the level of sustainability in transport systems. Originality/value – The originality of this study lies in the development of a customer-focussed knowledge management framework, which provides a novel perspective of value creation in an attempt to engage researchers and practitioners from the transport industry in the conceptualisation and development of innovative solutions.

Leveraging Personal Networks to Support Knowledge Management in a Public Sector Organisation in Kuwait

Libri ◽  
2014 ◽  
Vol 64 (4) ◽  
Author(s):  
Abdus Sattar Chaudhry
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Management Practices ◽  
Knowledge Workers ◽  
Personal Networks ◽  
The Public ◽  
Knowledge Management Practices ◽  
Analysis Of Knowledge ◽  
Social Networking Tools

AbstractAnalysis of knowledge management practices in a selected ministry in Kuwait showed that knowledge workers in the public sector identify personal contacts using traditional methods, but make heavy use of social networking tools and services to support personal networks. They communicate regularly with contacts that have expertise in their area of responsibility and prefer to follow up with those contacts whose work they admire. Knowledge workers perform a variety of activities on personal networks to strengthen knowledge management. However, a review of these activities indicates that there is a need to place more emphasis on collaborative learning through social bookmarks, reflecting and commenting on blogs, and editing wikis to provide effective support for knowledge management.

scholarly journals Knowledge management in the public sector: synthesis and research agenda

2020 ◽  
Vol 5 (2) ◽  
pp. 50-75
Author(s):  
Luana Martins Basso ◽  
Wesley Ricardo Souza Freitas ◽  
Adriano Alves Teixeira ◽  
Jorge Henrique Caldeira Oliveira
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Research Agenda ◽  
Management Practices ◽  
Scientific Literature ◽  
State Of The Art ◽  
The Public ◽  
Advance Research ◽  
Knowledge Management Practices ◽  
Efficiency And Productivity

Purpose: Knowledge management aims to maximize the results of an organization through processes that foster the creation and sharing of knowledge. The objective of this article was to analyse what the international scientific literature has focused on regarding knowledge management in the public sector and whether there is research related to knowledge management with environmental management.Design/methodology/approach: This is a systematic review of the state of the art of the knowledge management in the public sectorFindings: The authors’ main contribution is the proposal of a research agenda with recommendations for future researchTwenty articles pertinent to the purpose of this research were identified. The results of the study identified that the topic of knowledge management is still quite insipid in the public sector, encountering numerous cultural and technological barriers.Practical implications: The study showed that knowledge management practices in the public sector tend to significantly increase the performance of organizations, generating greater efficiency and productivity. As shown in the results, the proposed ideal is to align learning, leadership, technology and organizational culture to the process of sharing organizational knowledge.Originality/value: This is the latest research that conducts a state-of-the-art review of state-of-the-art knowledge management in the public sector and proposes a research agenda with several suggestions that can guide researchers, managers and governments to advance research that is truly useful to development the theme in a world context

scholarly journals Knowledge management in project environments

2005 ◽  
Vol 36 (3) ◽  
pp. 41-50 ◽  
Author(s):  
C. J. Pretorius ◽  
H. Steyn
Keyword(s):  
Knowledge Management ◽  
South African ◽  
Management Practices ◽  
Explicit Knowledge ◽  
Business Environment ◽  
Lessons Learned ◽  
Human Interaction ◽  
Limited Time ◽  
Knowledge Management Practices ◽  
Use Of Knowledge

Knowledge management is widely acclaimed to be a source of considerable financial advantage for organisations. Various authors realise that project environments could also benefit from the creation and re-use of knowledge, including from the lessons learned that should be documented during project close-out. Projects face specific challenges (limited time spans, changing and dispersed teams) and the reduction of project risk, time and cost through knowledge management, may well prove worthwhile.This paper reviews the literature on knowledge management, both in organisations in general and in project environments specifically. A framework for knowledge management is derived from literature. The paper also reports on an investigation of knowledge management practices in four cases within a single South African business environment. Knowledge management practices similar to ones reported abroad were found.A model is proposed for the management of knowledge in project environments, both within a single project (intraproject) and between projects (inter-project) and. guidelines for knowledge management in project environments are provided. It is also suggested that, while the management of explicit knowledge is common in project management, more attention should be given to the sharing of tacit knowledge through human interaction.

scholarly journals The Dimensions of Transformational Leadership and Its Organizational Effects in Public Universities in Saudi Arabia: A Systematic Review

2021 ◽  
Vol 12 ◽  
Author(s):  
Ghuzayyil Saad Alessa
Keyword(s):  
Job Satisfaction ◽  
Transformational Leadership ◽  
Saudi Arabia ◽  
Knowledge Management ◽  
Organizational Commitment ◽  
Public Universities ◽  
Management Practices ◽  
Organizational Outcomes ◽  
The Public ◽  
Knowledge Management Practices

Organizations are dynamic entities, such that they are constantly developing and changing. As such, these entities require leadership capable of managing transformations. Transformational leadership is an effective leadership model that focuses on adapting to existing environmental circumstances whether through internal information, human and monetary resources, or different external variables. This study aims to highlight the characteristics of transformational leadership and their effects on the public universities in Saudi particularly, this study enlightens the urgent need to test the behavioral intentions in the public universities in Saudi Arabia. To achieve this goal, many major databases were used. The period of the study was set from 2011 to 2020 as the topic of the study is the current transformational leadership within the public universities in Saudi Arabia. There was a total of 47,400,000 studies on transformational leadership on Google, however, only 22 studies were reviewed which were entirely conducted in Saudi Arabian Universities. The results demonstrated that in the public universities in Saudi, transformational leadership is practiced across four dimensions: ideal effect, inspirational motivation, intellectual stimulation, and individual consideration. The documentary research approach was used to review the most recent aspects of administrative literature on the theory of transformational leadership and its organizational outcomes. In addition, NVIVO 11 was used to make a thematic analysis of the linkages between transformational leadership and organizational outcomes: organizational commitment, knowledge management practices, morale, employee empowerment, level of job satisfaction, administrative creativity, organizational citizenship behavior, and the level of transformation toward quality and job enrichment. Therefore, behavioral tendencies such as organizational commitment, empowerment, job satisfaction, and knowledge management practices have been studied more interestingly and critically. Furthermore, these behavioral aspects need to be explored more in public universities in Saudi Arabia.

scholarly journals Knowledge management practices in technology parks: case study - Technology Park TECNOPUC

2019 ◽  
Vol 26 (3) ◽  
Author(s):  
Lucio Abimael Medrano Castillo ◽  
Edson Walmir Cazarini
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Research Field ◽  
Data Collection Instrument ◽  
Technology Parks ◽  
Survival And Growth ◽  
Knowledge Management Practices ◽  
Fierce Competition ◽  
Use Of Knowledge

Abstract The constant search for competitiveness has become a mandatory practice to ensure the survival and growth of the organization, in this context of fierce competition enterprises, cities, regions and entire countries are seeking ways to ensure its sustainability, anchored in knowledge and constant innovation. The Technology Parks have proved development tools aligned to these new challenges, assisting in technological strengthening and integration of cities, regions and nations in the knowledge economy. These innovation centers, production, dissemination and use of knowledge are intensive, and management becomes imperative. Thus, Knowledge Management meets this need, and although it has achieved a consolidated stage as a research field, its relationship with the Technological Parks was little explored in the literature. Based on the analysis and reflection of these research gaps, this paper aims to propose a set of guidelines for the development of Knowledge Management in Technology Parks. To this end, was developed, validated and applied a data collection instrument in five Technological Park, four in Brazil and one in Spain. The selected case studies were analyzed, identifying initiatives, programs and tools related to knowledge management. Finally, based on these results, was proposed the mentioned guidelines.

scholarly journals Knowledge Management Practice in General Education Schools as a Tool for Sustainable Development

2020 ◽  
Vol 12 (10) ◽  
pp. 4034 ◽  
Author(s):  
Jurgita Raudeliūnienė ◽  
Manuela Tvaronavičienė ◽  
Milda Blažytė
Keyword(s):  
Sustainable Development ◽  
Knowledge Management ◽  
General Education ◽  
Management Practices ◽  
Management Practice ◽  
Social Challenges ◽  
The Public ◽  
Knowledge Infrastructure ◽  
Knowledge Management Practices ◽  
National Boundaries

The already scarce and further dwindling natural resources, increasing environmental pollution, and other environmental, economic, and social challenges that transcend national boundaries necessitate the continuous pursuit of the more responsible implementation of the principles of sustainable development in the public and business sectors, especially in general education schools, as the future and welfare of the society depend on education results. Therefore, the implementation of knowledge management practices in general education schools is one of the efficient ways of achieving the principles of sustainable development and their positive outcomes for society and the state. This research aimed to evaluate the peculiarities of applying knowledge management practices in general education schools for sustainable development. Research methods such as analysis of scientific literature, multiple-criteria assessment, survey, and expert evaluation were used to achieve the goal of the study. The results of the study showed that there is a high potential in general education schools for the application of knowledge management practices to achieve sustainable development. However, general education schools still face a lack of teachers’ motivation and a lack of financial resources to apply knowledge management practices and improve knowledge infrastructure for sustainability.

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