scholarly journals IMPLEMENTING A BUSINESS INFORMATION SYSTEM TO IMPROVE THE QUALITY ASSURANCE MECHANISMS IN A PORTUGUESE HIGHER EDUCATION INSTITUTION

Author(s):  
Paula Morais ◽  
Filomena Castro Lopes
2017 ◽  
Vol 9 (3/4) ◽  
pp. 331-346 ◽  
Author(s):  
Liselott Lycke ◽  
Ingrid Tano

Purpose The purpose of this paper is to describe an approach to build a quality culture within a higher education institution. Design/methodology/approach This paper is based on Action research and a Case study. Findings The authors show the result of the mapped processes of a higher education institution, Management planning and control, Education, Research and Support, and describe how the mapping was performed, working in cross-functional teams. Further on, they discuss the result of the pilot and the plan for implementation. Originality/value A process-oriented approach in higher education institutions, with its complexity, creates opportunities for successful quality assurance and control when having an integrated quality assurance system.


Author(s):  
Dulma Tsyrendashiyevna Dugarova ◽  
Svetlana Efimvona Starostina ◽  
Tatyana Sodnomovna Bazarova ◽  
Valentina Ivanovna Vaganova ◽  
Galina Nikolayevna Fomitskaya

2017 ◽  
Vol 15 (1 (65)) ◽  
pp. 129-150 ◽  
Author(s):  
Maria Isabel Barreiro Ribeiro ◽  
◽  
António José Gonçalves Fernandes ◽  
Paula Sofia Alves Cabo ◽  
Alda Maria Vieira Matos ◽  
...  

10.28945/3265 ◽  
2008 ◽  
Author(s):  
Ljiljana Ruzic-Dimitrijevic ◽  
Bozo Nikolic

The paper describes the initiative of the management of a higher education institution to design and realize an Information System (IS) in order to implement new study rules for new study programmes that are in agreement with the Bologna Declaration. The authors based their work on the common theory about projecting ISs, but with focus on expected practical results. The goal is to achieve better organization in our Institution and necessary informing about conditions and regulations of studies. This information has to be supplied to both students and faculty staff. Knowing the old study system and its differences with respect to the new one, authors attempted to create a prototype for a new IS that incorporates strict rules regarding enrolment into study years, course selection, and taking exams. In this way the IS will resolve many issues and questions for students and staff alike.


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