A Critical Evaluation of Decentralised Radiological Services in Norway – a rural case study
Abstract Background Implementation of the Norwegian government’s Coordination Reform (2012) aims to decentralise health care services from centralised hospitals to the local communities. Radiological services in Norway are mainly organised in hospitals, because of the significant financial and human resource demands engendered by the need for advanced technological equipment, and specialised staff. Some selected conventional x-ray services have been decentralised into rural communities. The purpose of this case study was to evaluate different stakeholders’ perceptions of organizing decentralised radiological services in a rural area in Norway. Methods Following an extensive policy and literature review and a survey of GPs in the rural area being investigated two focus groups were conducted to obtain stakeholder’s evaluation of the radiological services in both hospital and rural contexts. The key emergent themes from the literature - decentralization, quality, professional roles, organisation and economic consequences – were discussed with each focus group. Thematic analysis was used for analyzing the primary data collected. Results Four main themes emerged from the focus groups: organisation, quality, funding of radiological services and cooperation between health care professions and health care levels. The quality of service was found to be inadequate in some areas because of the superficial level of training given to non-radiographic staff. It was found that the organisation of decentralised radiological services to rural areas is challenging because of the way health services are structured in Norway. This structural framework increases the need for effective cooperation and responsibility between health care professions and levels. There needs to be improved co-working by clearly defining roles and responsibilities. Conclusions The stakeholders agreed that decentralized radiological services is important. Quality of the service could be improved and should be given priority. A key recommendation for the organisation of rural radiological service was the development of a satellite link with an acute hospital. Structural change to the financial system whereby money follows patients, might also facilitate more patient-centred services across healthcare levels. Improved mutual understanding between rural radiological services and hospital specialists and managers is important for a high quality and consistent radiological service to be delivered across Norway.