Effect of Inventory Management Activities on Retailers’ Satisfaction in Inyange Industries Limited in Gasabo District, Rwanda

This research examined the effect of inventory management activities on retailer satisfaction in manufacturing industries in Rwanda from the year of 2016 to 2021. The mixed approach of both qualitative and quantitative data were used as research design to collect results from 121 respondents from 174 who were expected as sample size of the study by the use of simple random and stratified sampling techniques. Before, the actual process of data collection the researcher pre-tested the questionnaire survey and the key informant interview, which were used later for collecting data from the field. Thus, the quantitative data were analyzed using both descriptive as percentage distribution and inferential statistics represented by multiple linear regressions. Thus, the regression coefficients demonstrated that ?1 =.241, with p=0.002 < 0.05 at sig. level of 5% which proves that IOP had a statistically positive and significant effect on the satisfaction of retailers; ?2 = .311 with p=0.001 < 0.05 at a sig. level of 5% implying that ISM had a positive and statistical significant effect on satisfaction of retailers; and ?1 = .402 with p= 0.000 < 0.05 at a sig. level of 5% implying that IDM had demonstrated a positive and statistical significant effect on retailers’ satisfaction in IIL between 2016 and 2021. The respective coefficients further indicate that 24.1 %, 31.1% and 40.2% of the variability in retailers’ satisfaction can be attributed to inventory order processing, inventory storage management and inventory distribution management respectively. The research recommends IIL to adopt JIT inventory practices all the time to avoid inventory costs while retailers need to accurately forecast demand and make orders before they experience stock-outs which affects the supply chain. It is hoped that this study will encourage IIL to sustainably adopt inventory management activities that will continue to sustain their retailer satisfaction. The study may also motivate other researchers to conduct research covering the whole country in order to improve its reliability. Keywords: Inventory Management Activities, Retailer Satisfaction, Manufacturing Industries, Rwanda

Effect of Inventory Management Activities on Retailers’ Satisfaction in Inyange Industries Limited in Gasabo District, Rwanda

This research examined the effect of inventory management activities on retailer satisfaction in manufacturing industries in Rwanda from the year of 2016 to 2021. The mixed approach of both qualitative and quantitative data were used as research design to collect results from 121 respondents from 174 who were expected as sample size of the study by the use of simple random and stratified sampling techniques. Before, the actual process of data collection the researcher pre-tested the questionnaire survey and the key informant interview, which were used later for collecting data from the field. Thus, the quantitative data were analyzed using both descriptive as percentage distribution and inferential statistics represented by multiple linear regressions. Thus, the regression coefficients demonstrated that ?1 =.241, with p=0.002 < 0.05 at sig. level of 5% which proves that IOP had a statistically positive and significant effect on the satisfaction of retailers; ?2 = .311 with p=0.001 < 0.05 at a sig. level of 5% implying that ISM had a positive and statistical significant effect on satisfaction of retailers; and ?1 = .402 with p= 0.000 < 0.05 at a sig. level of 5% implying that IDM had demonstrated a positive and statistical significant effect on retailers’ satisfaction in IIL between 2016 and 2021. The respective coefficients further indicate that 24.1 %, 31.1% and 40.2% of the variability in retailers’ satisfaction can be attributed to inventory order processing, inventory storage management and inventory distribution management respectively. The research recommends IIL to adopt JIT inventory practices all the time to avoid inventory costs while retailers need to accurately forecast demand and make orders before they experience stock-outs which affects the supply chain. It is hoped that this study will encourage IIL to sustainably adopt inventory management activities that will continue to sustain their retailer satisfaction. The study may also motivate other researchers to conduct research covering the whole country in order to improve its reliability. Keywords: Inventory Management Activities, Retailer Satisfaction, Manufacturing Industries, Rwanda

Is there no “I” in team? Potential bias in key informant interviews when asking individuals to represent a collective perspective

This paper sought to understand the extent to which, and how individuals use personal or collective language when asked to articulate sense of place from a collective perspective. Understanding a collective sense of place could illuminate place-based connections in natural resource industries, where it is as groups or as institutions that organizations interact with the environment rather than as individuals. While there are well known methods for collecting information about sense of place at the individual level, there is a gap in understanding the best method to collect information at a collective level. We examined the use of key-informant interviews as a method to understand collective sense of place. In Bocas del Toro, Panama, ecotourism and environmentally based organizations are becoming more prolific due to abundant natural resources, making it an interesting case study for understanding sense of place from an organizational perspective. The use of personal and collective language is examined though in-depth semi-structured interviews from 15 environmentally-oriented organizations with a total of 17 interviews. This study specifically examined whether and how key informants, when prompted to speak for their organization, spoke collectively, reflecting a collective perspective versus their own. Methods included both quantitative analysis of personal versus collective language use frequency, and qualitative examinations of how individuals used personal versus collective language. Our results indicated no difference in the frequency with which individuals use personal versus collective language. We found that how individuals situated their perspectives into an organization reflects a complex personal and collective point of view reflecting five themes of personal versus collective language use: 1) sole personal perspective, 2) sole collective perspective, 3) distinction between collective and personal perspective; 4) organization perspective with insertion of “I think”; and 5) personal and collective perspective about organization and greater community. Our research identifies a previously undiscussed potential bias of key informant interviews. These findings have implications for how researchers approach collecting information beyond the individual level.

Knowledge of recent medical graduates and views of stakeholders and teachers regarding medical ethics and professionalism in Bangladesh

Medical education aims to produce competent medical professionals and gives emphasis on competency-based learning in Bangladesh. Medical ethics and professionalism are considered as a core competency. A competent physician can ensure patient-centered health care system. This was an effort to obtain data regarding the knowledge of recent medical graduates and the opinion of medical educational stakeholders and teachers about medical ethics and professionalism at undergraduate medical education in Bangladesh. This mixed-method study was conducted in two rounds. The Round I was conducted from January 2018 to June 2019 for assessing the knowledge of 308 recent medical graduates towards medical ethics and professionalism. In Round II, key informant interviews were conducted among 30 medical educational stakeholders and teachers from July 2020 to December 2020. Data were collected by pre-tested self administered semi-structured questionnaire and interview guidelines. The percentages of recent medical graduates who could give correct answers regarding autonomy, justice, presenting a subject to visual social media, breaching of confidentiality, organ donation and medical certificate were 19.8%, 54.9%, 73.1%, 37.3%, 91.6% and 74.4% respectively. Most of the medical educational stakeholders and teachers (80%) expressed their opinion related to curriculum. They also suggested for practicing ethics (20.0%) and training (20.0%). A gap was observed in the knowledge regarding medical ethics and professionalism of recent medical graduates. To improve practice of ethics and professionalism, enhancement of the knowledge by incorporating “medical ethics and professionalism” in curriculum might be considered. A separate compulsory module for training on medical ethics and professionalism can be added at pre-internship period for the recent medical graduates. Bangladesh Journal of Medical Education Vol.13(1) January 2022: 40-48

Food access, mobility, and transportation: a survey and key informant interviews of users of non-profit food hubs in the City of Vancouver before and during the COVID-19 crisis

Background In the City of Vancouver, Canada, non-profit food hubs such as food banks, neighbourhood houses, community centres, and soup kitchens serve communities that face food insecurity. Food that is available yet inaccessible cannot ensure urban food security. This study seeks to highlight food access challenges, especially in terms of mobility and transportation, faced by users of non-profit food hubs in the City of Vancouver before and during the COVID-19 crisis. Methods This study involved an online survey (n = 84) and semi-structured follow-up key informant interviews (n = 10) with individuals at least 19 years old who accessed food at a non-profit food hub located in the City of Vancouver more than once before and during the COVID-19 crisis. Results 88.5% of survey respondents found food obtained from non-profit food hubs to be either very or somewhat important to their household’s overall diet. In their journey to access food at non-profit food hubs in the City of Vancouver, many survey respondents face barriers such as transportation distance/time, transportation inconveniences/reliability/accessibility, transportation costs, line-ups at non-profit food hubs, and schedules of non-profit food hubs. Comments from interview participants corroborate these barriers. Conclusions Drawing from the findings, this study recommends that non-profit food hubs maintain a food delivery option and that the local transportation authority provides convenient and reliable paratransit service. Furthermore, this study recommends that the provincial government considers subsidizing transit passes for low-income households, that the provincial and/or federal governments consider bolstering existing government assistance programs, and that the federal government considers implementing a universal basic income. This study emphasizes how the current two-tier food system perpetuates stigma and harms the well-being of marginalized populations in the City of Vancouver in their journey to obtain food.

The Social and Economic Significance of Natural Gum and Resin in the Woodlands of South Omo Zone, Southern Ethiopia

The social, economic, and ecological role of woodlands forests in dry and lowland areas are more imperative than anywhere else. Most of the dry lands of Ethiopia host woodlands that produce various commercial gum-resin products. The objective of this study was to investigate the social and economic importance of commercial gum-resin products focusing on their roles in the local livelihoods. Four kebeles, namely, Luka and Enchete from Bena-Tsemay district, and Erbore and Asele from Hamer district of South Omo Zone, were purposively selected for the collection of socioeconomic data. Semistructured questionnaire and checklists were used for households and key informant interviews and focus group discussions, respectively. In addition, market assessments and field observation were conducted to collect the primary data and supplemented with secondary data. A total of 80 households were randomly selected for one-to-one interviews from the total number of 425 households in the selected kebeles. A total of 10 key informant interviews with elders, forestry experts, local merchants, and enterprise members involved in gum-resins marketing and 4 focus group discussions with 12 members including men, women, and youth were conducted. Simple descriptive statistical tools were used for the data analysis. The results of the study showed that the mean annual income earned from the sale of gum-resins was 5670 and 4571 ETB per household at Bena-Tsemay and Hamer study sites, respectively. About 84% of the respondents indicated that gum-resin collection was the simplest and fastest means to earn income for school children and women. Gum and resin collection was the third most important livelihood option in the study area following animal husbandry and crop and honey production. The majority (84%) of respondents recognized the income made from gum-resin products as a safety net during recurring famine eras. Moreover, respondents recognized the benefit of gum arabic as food during famine time, as chewing gum, and as nutritious fodder. It was also used as folk medicine for both human and livestock diseases. Communities used this resource as a constituent to treat eye and skin infections, bleeding, wounds, ulcers, stomachache, gastrointestinal infections, etc. In addition, 88.33% of shrubs/trees were used as source of cash income for local communities and 11.67% as fodder for animal husbandry. Despite this significance, various constraints hindered the utilization of the resource in the study area, and these included lack of appropriate tapping techniques, market access, market information, cooperatives, infrastructure facilities, and appropriate institutions as well as poor local communities’ awareness of land management. The present investigation has provided valuable information for overcoming the major constraints by devising strategies to maximize gum-resin production and commercialization in the study area.

Cooperative education during Covid-19 pandemic: enhancing legal rights and professional development of interns in Thailand

Purpose The study aims at enriching the existing cooperative education sector in Thailand. Adequate cooperative education has direct impacts upon graduates’ future professional development, employability and enhanced professional skills. The cooperative education framework in Thailand is relatively a recent concept and lacks detailed research. Design/methodology/approach The methodology adopted in this study is mixed-method, inclusive of qualitative methodology where data were collected through key informant interviews and; quantitative methodology involving survey questionnaires with a sample of 350 respondents. The data analysis included the quantitative analysis with Chi-square and excerpts from the key informant interview respondents. Additional strength, weakness, opportunity and threat analysis is performed to provide for gaps at various levels of cooperative education and the potential opportunities to the graduates in Thailand. Findings The findings depict a lack of legal framework for effective skill development, uncertain moral and physical security of the interns and absence of legal rights for interns, minimal support and assistance from the government sector, reduced future employability and insufficient financial resources among poorer students. Research limitations/implications Lack of student and cooperative database with the government departments. Practical implications The Thai Qualification Framework has been adopted in a majority of universities, however, the quality assurance does not cover the student’s perspectives, financial and social limitations towards attending the cooperative education. Social implications With enhanced vulnerabilities due to the Covid-19 pandemic, adverse impacts are analysed and recommendations are provided for enhancing cooperative education opportunities towards students. Originality/value This research aims to understand the perspectives of the students who graduated with cooperative education and are currently working professionals.

Assessing the readiness of small cities in Ghana to tackle overweight and obesity

The rapid rise in the prevalence of overweight and obesity, and the associated health problems, is an emerging challenge in Ghana, and for women in particular. This study contributes to the understanding of this emerging phenomenon in Ghana by analyzing it from a community perspective, applying the Community Readiness Model in two small cities in Ghana. A series of Key Informant Interviews were undertaken and analyzed, using the model’s scoring structure and supplementary textual analysis. We find that communities are aware of overweight and obesity as a health issue, but that it is not prioritized or championed. Furthermore, the diet counseling and keep-fit programs put the responsibility on individuals to address, rather than considering the upstream and structural causes and solutions.

Durable Civic Technology

Minecraft is a video game that allows players to interact with a 3D environment. Launched in 2009, Minecraft has surprisingly durable popularity. Users report that Minecraft is easy to learn and understand, engaging and immersive, and adaptable. Outside North America it has been piloted for urban planning public consultation processes. Five years ago, authors conducted research using key informant interviews. This study asked practicing urban planners in Canada to assess Minecraft's potential. Key findings address Minecraft's usefulness as a visualization tool, its role in building public trust in local planning processes, the place of play in planning, and the challenges associated with its use in public consultation. This chapter explores Minecraft's ongoing use, offers reflections as to how this game could effectively be used for public consultation, and concludes with key lessons for urban planners whose practice intersects with our digitally-enabled world, with a particular focus on new application possibilities in smart city planning projects.

The Impact of COVID-19 on Peacekeeping Operations in the Democratic Republic of Congo

The study aimed to investigate the impact of COVID-19 on peacekeeping operations in the Democratic Republic of Congo (DRC). The study relied on qualitative methodology while data was gathered through key informant interviews and documentary search. The COVID-19 pandemic has worsened the humanitarian situation in the DRC. This has seen rising unemployment, political instability, and domestic violence being witnessed. The pandemic has fuelled geopolitical friction. Peacekeeping missions are necessitated by the need to facilitate and monitor the political process, protect civilians, assist in the disarmament, demobilization, and reintegration of former combatants and support the organization of elections, protect, and promote human security. If peacekeeping operations are disrupted, there will be chaos, abuse, and forced displacement of people among the region and internationally. It can be concluded that the pandemic has negatively affected peacekeeping operations in the DRC.