The Impact of Knowledge Management Practice on Digital Financial Innovation in Pakistan: The Role of Managers’ Demographics and Leadership Styles

2021 ◽  
Author(s):  
Taha Jawed ◽  
Danish Ahmed Siddiqui
Metamorphosis ◽  
2019 ◽  
Vol 18 (1) ◽  
pp. 20-35
Author(s):  
Himanshu Dutt ◽  
Reni Diah Kusumawati

This article is targeting at examining the difference between the impact of culture and technology on the knowledge management (KM) practices. It holds two points: first is why the existing research relies heavily on cultural approach to KM and the second one is why technology view of KM is neglected in the past research. Most scholars have rated organizational culture highly over tech-nology (IT). This premise has been largely made in context of knowledge sharing, with technology enabling this transfer. As KM matured from sharing to creating knowledge, scholarly views, however, have remained unchanged. This stubborn viewpoint—culture precedes technology—weighs behaviours and attitudes, collectively called culture, compared to the technology thus, limiting its scope. This research attempts to find out if KM practitioners agree to this notion. Whose contribution they value more—culture or technology? Our research assessed the role of culture and technology, individually, for their impact/contribution to overall KM practice. We found practitioners testifying against the above hypothesis, giving credit largely to technology for KM success in their organizations, over culture. Our research further outlines the reasons why culture has taken the backseat and what contribution technology has been making to successful KM practice.


This study explored role of knowledge management practice on the performance in higher education institute at Jimma University College of agriculture and Veterinary medicine in Ethiopia, considering academic staff perception. The study mainly employed quantitative descriptive research design using cross sectional design also used qualitative approach. For data collection, pre-tested self-administered structured questionnaire used. Considering 143 academic staff a population studied using census approach out of total 214 excluding those currently engaged in further study. Response rate was 81.8%. Descriptive and inferential statistics analysis employed utilizing STATA 14. Major finding includes: willingness of knowledge sharing and discovery was at high level. Knowledge sharing, capture, utilization as well as organizational and IT infrastructure support was at medium level. Chi-square (χ2) test indicated there is association between knowledge capture, sharing, utilization, organization support, IT support and performance. However ordinal logistic regression analysis revealed that only component knowledge utilization has positive and significant impact on performance. The study identified challenges in the practice of knowledge management such as inadequate fund, unsatisfactory documentation, inadequate support and cooperation consecutively. Thus college should spend more in knowledge management practice can improve innovation utilized in funding research, enhance team work, improving technology, motivate academic staff to retain and share knowledge. Keywords: knowledge management, knowledge share, Performance, Practice, Process


2020 ◽  
Vol 7 (1) ◽  
pp. 1827812
Author(s):  
Main Naser Alolayyan ◽  
Abdallah Hassan Alalawin ◽  
Mohammad S. Alyahya ◽  
Ahmad Qamar

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Hani Al-Dmour ◽  
Futon Asfour ◽  
Rand Al-Dmour ◽  
Ahmed Al-Dmour

Purpose This study aims to examine and validate the impact of marketing knowledge management (MKM) (assets and capabilities) on business performance (BP) via the mediating role of the digital financial innovation in Jordanian commercial banks. Design/methodology/approach Based on a literature review, recourses-based theory, knowledge-based theory and financial innovation theory, an integrated conceptual framework has been developed to guide the study. A quantitative survey approach was used, and the data was collected from 336 managers and employees in all 13 Jordanian commercial banks using online and in hand instruments. Structural equation modeling was used to analyze and verify the study variables. Findings The main findings revealed that the MKM had a significant positive influence on BP. Digital financial innovation acted as a partial mediators in this relationship. Originality/value This paper contributes to theory by filling a gap in the literature regarding the role of MKM assets and capabilities in commercial banks operating in developing countries such as Jordan. It empirically examines and validates the role of digital financial innovation as mediators between MKM and BP.


2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ahmed Al-Dmour ◽  
Rand Al-Dmour ◽  
Nafissa Rababeh

Purpose This paper aims to examine the impact of knowledge management functions (acquisition, integration and utilization) on digital financial innovation through the moderating role of managers’ demographic characteristics (age, sex, education, experience and position) in commercial banks operating in Lebanon. Design/methodology/approach To accomplish this aim, a conceptual framework based on knowledge-based theory and literature review was developed the data for this research was collected through a self-administered questionnaire with 181 respondents. The target respondents were managers of commercial banks in Lebanon. Findings The empirical findings of the study suggest that the practice of knowledge management functions practice has a positive and significant relationship with digital financial innovation. The findings also provide support for the moderating effect of only two demographic characteristics of bank managers; experience and position on the relationship between knowledge management and digital financial innovation in commercial banks in Lebanon. Practical implications The managers of commercial banks in Lebanon and similar countries could use the study findings to better understand the practices of knowledge management in the banks and also the skills acquired or existing in the individuals working in their organizations and is also helpful to enhance their level of digital financial innovations. Originality/value This study has investigated the unexplored impact of knowledge management on digital financial innovation via moderating role of managers' demographic characteristics among commercial banks operating in Lebanon as a developing country.


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