scholarly journals The Impact of Terrorism on Nigerian Business Environment (Case Study of Emab Business Plaza Wuse II Abuja)

2016 ◽  
Vol 2 (2) ◽  
pp. 44-50
Author(s):  
Chinenye Cynthia Kalu
Keyword(s):  
Business Environment ◽  
The Impact

scholarly journals The impact of the IS on the effectiveness of the sales funnel management as a part of CRM in an automotive company

2016 ◽  
Vol 4 (2) ◽  
pp. 74-92
Author(s):  
Tanja Grublješič ◽  
Nejc Čampa
Keyword(s):  
Business Environment ◽  
Customer Relationship ◽  
Case Study Analysis ◽  
Automotive Company ◽  
Mere Existence ◽  
Measures Of Effectiveness ◽  
Sales Funnel ◽  
The Impact

Sales Funnel Management (SFM) as a part of the Customer Relationship Management (CRM) is of great importance in the automotive industry when the companies want to attract new customers and retain the existing ones. Due to the complex and changing business environment customers are becoming more and more demanding and less loyal to their current brands. Existing research has shown that IT/IS play a crucial role throughout the execution of the CRM activities. However, the mere existence of an IS in a company is not enough. The ability and willingness of companies to use these IS in a sufficient manner plays a key role in the success and failure of CRM activities. Therefore, the objective of the article is to show how the role of the IS impacts on the effectiveness of the SFM through conducting a case study analysis in a leading German automotive company. The results show that IS has an important impact on improvements in execution of all phases of SFM and importantly contributes to primary goals and measures of effectiveness of the SFM in the automotive company, which are the increased number of vehicles sold and the lowest possible cost per vehicle sold, as well as higher level of customer satisfaction.

scholarly journals The Integrated Hydropower Sustainability Assessment in Tajikistan: A Case Study of Rogun Hydropower Plant

2020 ◽  
Vol 2020 ◽  
pp. 1-18
Author(s):  
Zhao Xu ◽  
Yumin Niu ◽  
Yangze Liang ◽  
Zhigang Li ◽  
Atoev Iftikhor
Keyword(s):  
Sustainability Assessment ◽  
Current Knowledge ◽  
Business Environment ◽  
External Factors ◽  
Evaluation Framework ◽  
Assessment System ◽  
Hydropower Plant ◽  
Sustainable Performance ◽  
The Impact

Tajikistan has formulated the strategy to rejuvenate the country through hydropower. The Rogun hydropower plant (HPP) is designed as the highest hydropower station, while its sustainability is also questioned due to a lack of comprehensive sustainability evaluation. Considering that the external environment of Rogun HPP is complex and changeable, its sustainable performance will be fragile and inconstant. To comprehensively assess the sustainable performance, an integrated evaluation framework, covering the current and dynamic sustainable performance, is urgently established. Therefore, this paper firstly explored the hydropower sustainability assessment indicators which can conform to Tajikistan’s situations and further examined the current sustainable performance of Rogun HPP. The case study found that Rogun HPP’s current financial viability, involuntary resettlement, the measures to prevent corruption, and information disclosure were seriously deficient. The SWOT analysis indicated the external factors, such as the Belt and Road Initiative, improving business environment, and easing geopolitical disputes, can eliminate weaknesses and improve the sustainable performance of Rogun HPP. At the same time, tight fiscal allocations and economic downturns will have negative influences on the sustainable performance. The integrated evaluation tool established in this paper can not only evaluate the current sustainable performance but also consider the impact of external factors on sustainable performance from a dynamic perspective. This paper contributes to the current knowledge system by establishing the hydropower sustainability assessment system which is suitable for Tajikistan’s conditions. Moreover, the results are informative for the decision-makers to have a better understanding of Rogun HPP’s current strengths and weaknesses, valuable opportunities, and potential threats.

Internationalization, Financial Performance, and Organizational Challenges

2018 ◽  
pp. 379-423
Author(s):  
Nuno Teixeira ◽  
Pedro Nuno Pardal ◽  
Bruno Guerreiro Rafael
Keyword(s):  
Financial Performance ◽  
Business Environment ◽  
Information Technology Industry ◽  
Organizational Challenges ◽  
Technology Industry ◽  
Production Factors ◽  
Internationalization Strategy ◽  
The Impact ◽  
Diverse Cultures

One of the main characteristics of current business environment is related to internationalization of companies and economies, where competitors from different countries with diverse cultures and production factors, easily clash for a position of supremacy in the markets. Thus, internationalization turned the management of organizations in a more complex act, increasing opportunities but also the risks of the business. As such, this paper aims to reflect on the main issues associated with companies' internationalization and the impact on their management process, in particular on financial performance and in organizational changes. In addition, we intend to conduct a case study of a Portuguese company of information technology industry that through its internationalization strategy, managed in less than a decade, to increment the turnover from 10 million to 60 million euros, becoming one of the largest Portuguese groups in the sector and a worldwide success.

Internationalization and Financial Performance

2016 ◽  
pp. 88-121 ◽  
Author(s):  
Nuno Teixeira ◽  
Bruno Rafael ◽  
Pedro Pardal
Keyword(s):  
Financial Performance ◽  
Business Environment ◽  
Management Process ◽  
Information Technology Industry ◽  
Technology Industry ◽  
Production Factors ◽  
Internationalization Strategy ◽  
The Impact ◽  
Diverse Cultures

One of the main characteristics of current business environment is related to internationalization of companies and economies, where competitors from different countries with diverse cultures and production factors, easily clash for a position of supremacy in the markets. Thus, internationalization turned the management of organizations in a more complex act, increasing opportunities but also the risks of the business. As such, this paper aims to reflect on the main issues associated with companies' internationalization and the impact on their management process, in particular on financial performance. In addition, we intend to conduct a case study of a Portuguese company of information technology industry that through its internationalization strategy, managed in less than a decade, to increment the turnover from 10 million to 60 million euros, becoming one of the largest Portuguese groups in the sector and a worldwide success.

The Impact of Customer Relationship Management and its Significant Relationship to Customers’ Satisfaction in Cooperative Banking (A Case Study of Kangra Central Co-operative Bank)

2017 ◽  
Vol 9 (2) ◽  
pp. 59 ◽  
Author(s):  
Manvinder Singh Tandon ◽  
Narender Nath Sharma ◽  
Vipan Kumar Bhulal
Keyword(s):  
Customer Service ◽  
Customer Relationship Management ◽  
Traditional Method ◽  
Customer Relations ◽  
Relationship Management ◽  
Business Environment ◽  
Customer Relationship ◽  
Business Organization ◽  
The Impact

Customer relationship management is the durable and the most effective approach in maintaining and creating relationship with customers. Once this personal and emotional relationship is built, it is very easy for any organization to identify the actual needs of customer and help them to serve them in a better way. Business organization would not flourish until and unless their customers are happy; this is the reason, why Customer Relationship Management (CRM) is so important? In the present competitive business environment attracting and retaining customers is a challenging task for business organization. To grow, businesses do any only need to attract new customers but also to hold on to existing customers. CRM facilitates organization not only to gain customers but also to retain them. It focuses on improving sales and productivity by effectively catering to customer demands, queries and complaints. Though the traditional method of maintaining good customer relations is still being used yet the importance of CRM cannot be neglected. The more effectively a business can use information about its customer to meet their needs the more profitable it would be for the organization. Companies can provide excellent customer service if they are aware about their customers’ needs and react to those needs effectively. CRM helps you to understand, anticipate and respond to your customers’ needs and react in a consistent way. The paper analyses how organization use CRM as a technique to gain business distinction.

scholarly journals FDI Uppers and Downers: A Macedonian Case Study

2017 ◽  
Vol 11 (1) ◽  
Author(s):  
Mico Apostolov
Keyword(s):  
Business Environment ◽  
Foreign Firms ◽  
Foreign Direct Investments ◽  
Domestic Economy ◽  
Case Study Method ◽  
Qualitative Research Methodology ◽  
Restructuring Process ◽  
Exogenous Factors ◽  
The Impact

AbstractThis article examines how foreign direct investments influence the performance and entrepreneurship of domestic firms, a crucial question for economies – especially transition economies – driven by the incursion of global, exogenous factors. This research uses a qualitative research methodology, and specifically a case study method. The country in question is Macedonia, a Southeast European economy. Further, the study is interested in the way foreign direct investments shape the overall business environment. Overall, the results point to the influence of foreign firms in assisting business activity. The impact of foreign investment is, in general, positive, and tends to influence the restructuring process of domestic economy.

scholarly journals The Impact of the Business Environment in Developing an Enterprise - Case Study: Furniture Manufacturing Tefik Canga Design

2015 ◽  
Vol 5 (2) ◽  
pp. 93
Author(s):  
MSc. Arbenita Topalli
Keyword(s):  
Historical Data ◽  
Business Environment ◽  
Production Costs ◽  
Market Segment ◽  
Competitive Pressure ◽  
Input Output ◽  
Furniture Manufacturing ◽  
Productivity Increase ◽  
The Impact

The enterprise is an organization that reconciles the workforce, real capital, techniques, information and knowledge to produce and service. The enterprise cannot control or have any impact on the environment that it`s surrounded by, only to adjust to it. Despite that, enterprises can be specialized in a special market segment, yet it will be subject to competitive pressure. Furniture Manufacturing Tefik Canga Design has taken over the use of natural and unnatural resources to promote the development and growth, or to solve financial and operational problems. With this research, we propose a growth model of a manufacturing enterprise in relation to the business environment. Implementation of the case is described and the profitability and productivity performance is analyzed using five years of historical data product. Therefore, by this study is expected to achieve results, that will improve the input-output relationship in order to increase the firm's productivity, increase the value of employees and create opportunities for development in order to cut production costs.

scholarly journals A Critical Analysis of the Effects of Strategic Management on Small Scale Businesses; A case study of Patent Medicine Stores in Abuja, Nigeria

2021 ◽  
pp. 57-64
Author(s):  
Akinsola Fadeyi
Keyword(s):  
Strategic Management ◽  
Business Environment ◽  
Business Owners ◽  
Small Scale ◽  
Strategy Formulation ◽  
Chi Square ◽  
Design Data ◽  
The Impact ◽  
Patent Medicine

The impact of strategic management in businesses cannot be over-emphasised irrespective of the size or nature of the business. The strategy provides the key to success in today’s changing business environment; hence, the success of a business can be traced to a well-pronounced factor, which is strategic management. As expressed by Jauch (2015), strategy formulation is a grand plan to be followed to achieve a set objective in small-scale businesses. For improved profitability and sustainability, small-scale businesses need to manage their operations intentionally. To utilise the limited resources effectively for higher profitability, small-scale businesses need a strategy; when resources are finite, when there is uncertainty about competitive strength and behaviour, when decisions must be coordinated between far places and overtime, and when there is uncertainty about control of initiative Miller (2013). However, the study critically analysed the effect of strategic management on small-scale businesses of Patent Medicine Stores in Abuja, Nigeria, especially in the 21st century. The methodology comprises the research and questionnaire design, data collection and data analysis techniques. The researcher was able to retrieve 53 questionnaires out of 70 and test the hypothesis using the chi-square method. From the result after the research, the researcher discovered that strategic management has a great effect on small-scale businesses of patent medicine stores in Abuja, Nigeria. Conclusively, business owners and managers must formulate policies and strategies if their businesses must continue to exist, serve and sustain competition.

scholarly journals The Impact of Intellectual Capital on Business Performance (Case Study: Shiraz Travel Agencies)

2016 ◽  
Vol 7 (2) ◽  
pp. 157
Author(s):  
Jokar Payborji, Roghayeh ◽  
Karnameh Haghighi, Hassan
Keyword(s):  
Intellectual Capital ◽  
Economic Performance ◽  
Global Economy ◽  
Business Performance ◽  
Business Environment ◽  
Intangible Resources ◽  
Knowledge Based ◽  
Travel Agencies ◽  
The Impact

As the most important capital in today’s global economy, knowledge has replaced physical and financial capitals, and the knowledge-based business environment needs an approach that encompasses new intangible organizational assets. In fact, responses that organizations have given to today’s environments indicate that they must rely on intangible resources that were previously unattended. By asking whether the intellectual capital has an impact on business performance of travel agencies in Shiraz, we seek to prove the effect of intellectual capital components on the performance of these agencies.The required statistics and information were collected and analyzed on the basis of empirical research in Shiraz and using a sample size of 142. According to the findings of this study, there is a significant relationship between intellectual capital and business performance and its components, and all aspects of intellectual capital positively and significantly influence productivity, profitability and reputation of the companies. In fact, it can be said that being aware of the importance of intellectual capital will bring about productivity and a better performance, and on the contrary, not paying enough attention to this important issue will result in poor economic performance.

scholarly journals Business Models Amid Changes in Regulation and Environment: The Case of Finland–Russia

2020 ◽  
Vol 12 (8) ◽  
pp. 3393 ◽  
Author(s):  
Oskari Lähdeaho ◽  
Olli-Pekka Hilmola
Keyword(s):  
Business Models ◽  
New Technologies ◽  
Business Environment ◽  
Manufacturing Companies ◽  
Business Climate ◽  
Case Study Approach ◽  
Structured Interviews ◽  
Study Approach ◽  
The Impact

Changes in regulation are affecting the international business environment. In this study the impact of regulation changes and ways to benefit from those in Finland and Russia are examined. Logistics and manufacturing companies are studied using the case study approach including ten semi-structured interviews (Finland and Russia) and a survey (Southeast Finland), further supported by an additional survey for logistics sector companies (Southeast Finland). The changes in the business environment have created a fragmented market with a growing number of actors. Three business models (blockchain-based, platform-based and innovative subcontracting-based), capitalizing on the growing number of actors, were incepted in the interview phase and evaluated in the survey phase with companies. These models are integrable with the circular economy, a relevant practice according to the studied companies. Blockchain was perceived as a still immature technology. Further study revealed that the companies are not well prepared for environmental demands in logistics, and the overall volumes and business climate between the analyzed countries have not improved. Additionally, those companies do not actively pursue the possibilities of new technologies. The impact of regulatory changes in this region has not been examined closely with a case study approach. This study helps to explain the current trends in an established market.

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