scholarly journals The Effect of Travel Blog Quality on User Satisfaction and Intention to Revisit

2020 ◽  
Vol 6 (1) ◽  
pp. 25-32
Author(s):  
Hwa-Yeol Choi ◽  
◽  
Yoo Kyung Lee* ◽  
Keyword(s):  
User Satisfaction ◽  
Travel Blog ◽  
Intention To Revisit

A Set of Usability Heuristics and Design Recommendations for Higher Education Institutions' Websites

2020 ◽  
Vol 11 (1) ◽  
pp. 58-73
Author(s):  
Bhim Sain Singla ◽  
Himanshu Aggarwal
Keyword(s):  
Higher Education ◽  
User Satisfaction ◽  
Higher Education Institutions ◽  
Education Institution ◽  
Information Architecture ◽  
Recent Past ◽  
Design Quality ◽  
Content Quality ◽  
Intention To Revisit ◽  
Practical Implications

Usability evaluation of a website is a key element in identifying the areas where the end-users might experience problems while interacting with it. The usability parameter has a great impact on the performance of a website, an organization's image, user satisfaction, and their intention to revisit the site. In the recent past, there has been a tremendous increase in the use of websites for seeking requisite information about admission to various courses offered by higher education institutions. There has been a lack of an effective and efficient set of heuristics that can be used to evaluate the usability of these education institution websites. The present study differs from earlier studies by providing a new set of 43 usability heuristics and categorizing them into eight distinct factors on the basis of their empirical validation. These eight identified factors exhibit strong psychometric properties and are ease of navigation, design quality, information architecture, credibility, functionality quality, content quality, simplicity, and learnability. The findings of this study are highly useful for the website designers and evaluators of higher education institutions' websites, who are concerned with evaluating and improving the usability of these websites. The findings of this study have theoretical as well as practical implications.

Assessing and Improving User Satisfaction in Higher Education: A Role for Human Factors

2004 ◽  
Author(s):  
William S. Helton ◽  
Jessica M. Neu ◽  
Tangy A. Shell ◽  
Alison J. Ramsey ◽  
Danielle M. Myers
Keyword(s):  
Higher Education ◽  
Human Factors ◽  
User Satisfaction

EFFECT OF TOP MANAGEMENT SUPPORT, SYSTEM QUALITY, AND INFORMATION QUALITY ON SATISFACTION ACCOUNTING INFORMATION SYSTEM USERS IN LEMBAGA PERKREDITAN DESA (LPD) IN UBUD DISTRICT

2019 ◽  
Vol 1 (1) ◽  
pp. 123-142
Author(s):  
Sang Ayu Putu Arie Indraswarawati ◽  
I Putu Deddy Samtika Putra ◽  
Ni Wayan Cahyani
Keyword(s):  
Information System ◽  
Support System ◽  
User Satisfaction ◽  
Information Quality ◽  
Accounting Information ◽  
Top Management ◽  
Management Support ◽  
System Quality ◽  
Accounting Information System ◽  
Top Management Support

The use of Accounting Information System (AIS) is very helpful in accommodating all the information needed to make an accurate decision. Indicators in determining the good and bad performance of an information system can be seen through AIS user satisfaction and usage. The purpose of this study was to determine the effect of top management support, system quality and information quality on AIS user satisfaction. The sample selection method used was purposive sampling. The research sample was 147 people consisting of administrators, loan officers and savings at 29 Lembaga Perkreditan Desa (LPD) in Ubud Subdistrict. The data in this study is primary data which is the answer from the questionnaire. The regression results show that all variables have a significance of 0,000. It shows that top management support, system quality and information quality have positive influences on Accounting Information System user satisfaction.

THE EFFECT OF LOCATION AND FACILITIES SERVICES USER SATISFACTION CONTAINER LOADING AND UNLOADING IN PORT OF INDONESIA IV (Persero) BRANCH MERAUKE

2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Tarsisius Kana
Keyword(s):  
Customer Satisfaction ◽  
Significant Relationship ◽  
User Satisfaction ◽  
Service User ◽  
Hypothesis Test ◽  
Positive Influence ◽  
Coefficient Of Determination ◽  
Service Users ◽  
Significance Level ◽  
Loading And Unloading

The Influence of Location and Facilities Against Satisfaction of Container Unloading Service User at PT Pelabuhan Indonesia IV (Persero) Merauke Branch.This study aims to determine how much influence the location and facilities to the satisfaction of service users. Locations have indicators: access, visibility, traffic and facilities have indicators: organizational characteristics and objectives, land availability and space and space requirements, flexibility, aesthetic factors, communities and the environment, construction and operation costs while service user satisfaction has indicators: customer satisfaction , dimensions of customer satisfaction, confirmation of expectations, repurchase interest, willingness to recommend, customer dissatisfaction.The method used in this research is quantitative method by using the technique of processing descriptive data, data collecting technique with interviews, questionnaires and literature study. Sampling technique used incidental sampling. The measurement using likert scale and processed using SPSS version 23 program to calculate the validity and reliability test, calculate hypothesis test that is t test, f test and coefficient of determination. The result of research shows that location and facility variables together have a positive influence on service user satisfaction at PT Pelabuhan Indonesia IV (Persero) Merauke Branch. This can be proven from the result of F count 39.984> 3.11 with significance level 0.000 ≤ 0.05, then Ho is rejected Ha accepted. Itcan be concluded there is a positive and significant relationship between location and facility to the satisfaction of service users of loading and unloading of containers at PT Pelabuhan Indonesia IV (Persero) Merauke Branch.The result of research shows that location and facility variables together have a positive influence on service user satisfaction at PT Pelabuhan Indonesia IV (Persero) Merauke Branch. This can be proven from the result of F count 39.984> 3.11 with significance level 0.000 ≤ 0.05, then Ho is rejected Ha accepted. It can be concluded there is a positive and significant relationship between location and facility to the satisfaction of service users of loading and unloading of containers at PT Pelabuhan Indonesia IV (Persero) Merauke Branch.

A Partial Least Square Structural Equation Modeling: Prestige Perception in Tourism

2020 ◽  
Author(s):  
Murat Kayak
Keyword(s):  
Structural Equation Modeling ◽  
Structural Equation ◽  
Partial Least Square ◽  
Least Square ◽  
Primary Data ◽  
Equation Modeling ◽  
Destination Brand ◽  
The Relationship ◽  
Intention To Revisit ◽  
Brand Prestige

This study aims to investigate destination brand prestige, and to explore the mediating effects of destination brand worldness between destination brand prestige and intention to revisit. Research is designed to collect primary data from the Taiwanese tourists. Partial least squares structural equation modeling is used to test the effects. The research model is appropriately implemented in Smart PLS 3 and a full mediation has existed through the empirical findings. The study shows how destination brand worldness mediates the relationship between destination brand prestige and intention to revisit.

Methodology for Setting a Mexican User Satisfaction Index for Social Programs

2015 ◽  
Vol 5 (1) ◽  
Author(s):  
Odette Lobato-Calleros ◽  
Humberto Rivera ◽  
Hugo Serrato ◽  
María Elena Gómez ◽  
Ignacio Méndez Ramírez
Keyword(s):  
User Satisfaction ◽  
Social Programs ◽  
Satisfaction Index
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