scholarly journals Organizational support as a predictor of organizational commitment and their effects on organizational citizenship behavior in non-star hotels

2021 ◽  
Vol 6 ◽  
pp. 229-241
Author(s):  
I Gusti Made Suwandana ◽  
I Gusti Bagus Honor Satrya ◽  
I Gede Riana
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Structural Equation ◽  
Simple Random Sampling ◽  
Sem Analysis ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Inferential Analysis

This study analyzes the effect of organizational support on organizational commitment and PKO. This research was conducted at two non-star hotels in Sanur which have confirmed their willingness to fill out a questionnaire to be distributed. The questionnaire contains a number of statement items in accordance with the research variables by providing answer choices agree to disagree (using a 5-level Likert scale). The population of this study were all employees of the two non-star hotels as many as 235 employees. Because the pandemic situation is still ongoing, the sample is determined using simple random sampling of 5 multiplied by the number of indicators so that 75 employees are obtained according to the proportion of existing employees. Furthermore, the data were analyzed using Structural Equation Modeling (SEM) analysis techniques and inferential analysis using SmartPLS. While the mediation test uses Variance Accounted For (VAF) to analyze the type of mediation WarpPLS analysis results on the effect of intervariable.

Effect of Organizational Culture and Organizational Commitment to Employee Performance through Organizational Citizenship Behavior (OCB) as Intervening Variables (Study on Bappeda Litbang Provinsi Bali)

2018 ◽  
Vol 9 (08) ◽  
pp. 20997-21013
Author(s):  
Anom Suwibawa ◽  
Anak Agung Putu Agung ◽  
I Ketut Setia Sapta
Keyword(s):  
Organizational Culture ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Employee Performance ◽  
Sem Analysis ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
The Individual

Organizational culture as the values, principles, traditions and ways of working shared by members of the organization and affect the way they act. Organizational commitment has an important role of employee performance. The commitment can be realized if the individual in the organization, running their rights and obligations according to their duties and functions and functions within the organization, because the achievement of organizational goals is the work of all members of the organization that are collective Vipraprastha, Sudja,  & Yuesti (2018). Respondents in this study are Civil Servants (PNS) at least have been working for 2 years. The number of respondents in this study were 86 respondents using Nonprobability technique that is saturated samples or often called total sampling. This research uses SMARTPLS 3 Structural Equation Modeling (SEM) analysis. The results of this study indicate that: 1) organizational culture has a positive and significant effect on Organizational Citizenship Behavior (OCB); 2) Organizational Citizenship Behavior (OCB) has positive and significant impact on Organizational Citizenship Behavior (OCB); 3) Organizational Citizenship Behavior employee, 4) organizational culture has a positive effect on the performance of employees, either partially or through Organizational Citizenship Behavior (OCB), 5) Organizational commitment has no effect on employee performance.

scholarly journals MAMA MODEL APPROACH: ITS IMPLICATION TO COMMITMENT AND ORGANIZATIONAL CITEZENSHIP BEHAVIOR OF OPERATIONAL HOTEL EMPLOYEE

2015 ◽  
Vol 6 (2) ◽  
Author(s):  
Ida Bagus Gede Udiyana ◽  
Parwoto Wignjohartoyo ◽  
Siti Sulasmi
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Simple Random Sampling ◽  
Sem Analysis ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Moral Awareness ◽  
Proportional Allocation ◽  
Behavior Function

<p>The aims of this study is to find the existence of MAMA (Motivation, Ability, and Moral Awareness) model to the commitment and Organizational Citizenship Behavior (OCB). The subject of the research is the five stars hotels at Nusa Dua Bali. Respondents of this study are the operational employees at the hotels who have Hindu religion with 198 samples. The method of collecting data was simple random sampling method with proportional allocation. Structural Equation Modeling (SEM) analysis technique was utilized to analyze the data in this research. This research has found that MAMA model (Motivation, Ability, and Moral Awareness) influences OCB. Furthermore this research has found a theory that the main variable which is causing the appearance of organizational citizenship behavior is MAMA (motivation, ability, and moral awareness) as an intrinsic behavior, and commitment or organizational citizenship behavior function of MAMA, and commitment or to be formulated as OCB f. <br />Info</p>

scholarly journals PENGARUH MOTIVASI PELAYANAN PUBLIK, PERCEIVED ORGANIZATIONAL SUPPORT DAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR TERHADAP KINERJA ORGANISASI SEKTOR PUBLIK DI KOTA TANGERANG

2019 ◽  
Vol 3 (2) ◽  
Author(s):  
Andi Kusuma Negara ◽  
Riska Wahyu Febrianti
Keyword(s):  
Structural Equation Modeling ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Structural Equation ◽  
Perceived Organizational Support ◽  
Citizenship Behavior ◽  
Equation Modeling

Usaha yang dilakukan Pemerintah Kota Tangerang membenahi akuntanbilitas dan transparansi penyelenggaraan pemerintahan cukup berhasil. Penelitian ini bertujuan menganalisis faktor-faktor motivasi pelayanan publik, perceived organizational support dan organizational citizenship behavior yang berpengaruh terhadap peningkatan kinerja organisasi publik di Kota Tangerang. Kecenderungan motivasi pelayanan publik, perceived organizational support dan organizational citizenship behavior diduga dapat mendorong peningkatan kinerja organisasi. Dalam rangka menganalisis faktor-faktor tersebut, maka dikembangkanlah model penelitian yang dibentuk dari telaah pustaka. Model ini memiliki tiga hipotesis dengan empat variabel: motivasi pelayanan publik, perceived organizational support dan organizational citizenship behavior dan kinerja organisasi. Analisis data terhadap 115 individu yang telah berstatus pegawai tetap pada institusi publik.di Kota Tangerang dilakukan dengan menggunakan Structural Equation Modeling (SEM) sebagai alat analisis menggunakan program LISREL 8.8. Pada akhirnya, penelitian ini juga diharapkan dapat menghubungkan hasil penelitian dengan implikasi teoritis dan implikasi kebijakan manajemen Pemerintah Kota Tangerang.Kata Kunci : Motivasi Pelayanan Publik , Perceived Organizational Support, Organizational Citizenship Behavior, Kinerja Organisasi

scholarly journals Enhancing organizational commitment by exploring job satisfaction, organizational citizenship behavior and emotional intelligence

2021 ◽  
pp. 917-924
Author(s):  
Mochamad Vrans Romi ◽  
Noer Soetjipto ◽  
Sri Widaningsih ◽  
Ester Manik ◽  
Ari Riswanto
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Positive Effects ◽  
Positive Effect

Problems related to emotional intelligence, job satisfaction, organizational citizenship behavior, and organizational commitment in the world of education, especially lecturers in providing services for students is relevant in the analysis for the sustainability of the quality of an institution. Thus, this study aims to analyze the increase in organizational commitment in Indonesia by involving 371 lecturers from 19 universities in Bandung. Structural Equation Modeling (SEM) using AMOS was employed in selecting the sample. The results explain emotional intelligence had positive effects on organizational citizenship behavior and on organizational commitment, and job satisfaction had positive effects on organizational citizen-ship behavior and on organizational commitment. Organizational citizenship behavior was empirically proven to have a positive effect on organizational commitment. In examining the mediating variable, the results show that emotional intelligence positively influenced the organizational commitment through organizational citizenship, and that job satisfaction had a positive effect on organizational commitment through organizational citizenship behavior as a mediating variable.

scholarly journals THE MEDIATING IMPACT OF ORGANIZATIONAL COMMITMENT ON THE INFLUENCE OF LEADERSHIP BEHAVIOR AND WORK ENVIRONMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR AT AJB BUMIPUTERA 1912 HEADQUARTER

2020 ◽  
Vol 2 (2) ◽  
pp. 311-319
Author(s):  
Sova Arviyah ◽  
Singmin Johanes Lo
Keyword(s):  
Organizational Commitment ◽  
Work Environment ◽  
Organizational Citizenship ◽  
Significant Influence ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Leadership Behavior ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Mediating Role

This research aimed to analyze the mediating role of organizational commitment on the influence of leadership behavior and work environment towards organizational citizenship behavior. The research was conducted from October 2019 to April 2020 at AJB Bumiputera 1912 Headquarter. The populations in this research were 317 employees. There were 177 employees were taken as sample using Slovin’s formula with 5% error tolerance. Then, a quota sampling method was used in administering questionnaires to respondents. Data collected were analyzed using Structural Equation Modeling with the help of SmartPLS software version 3.2.8 for Windows. The results showed that leadership behavior had a slight positive, but not significant influence on organizational citizenship behavior. However, work environment had a positive and significant influence on organizational citizenship behavior. Meanwhile, the organizational commitment had positively and significantly mediated the influences of both leadership behavior and work environment on organizational citizenship behavior.

scholarly journals Pengaruh karakteristik individu dan kepuasan kerja terhadap Organizational Citizenship Behavior (OCB) perawat dengan komitmen organisasi sebagai variabel intervening

2021 ◽  
Vol 15 (1) ◽  
pp. 26-38
Author(s):  
Ismuhadi Ismuhadi ◽  
Yusmahdi Yusmahdi
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Individual Characteristics ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Hospital Organization ◽  
Hospital Nurse

Individual characteristics, Job satisfaction of hospital nurse Organizational Citizenship Behavior (OCB) with Organizational Commitments as Intervening Variable Background: A hospital organization supported by competent nurses encourages the creation of the best services from the hospital. Work in a hospital could flexible by individually and in a team, competent nurses can work professionally in hospitals and must be able to work in Organizational Citizenship Behavior (OCB) as well.Purpose: To determine Individual characteristics, Job satisfaction of hospital nurse organizational citizenship behavior (OCB) with Organizational Commitments as Intervening VariableMethod: An analysis of the research with a structural equation model, at the Cut Meutia Lhokseumawe Hospital in North Aceh with a total sample of 120 nurses using simple random sampling method.Results: Finding that individual characteristics and job satisfaction have a significant effect on organizational commitment, individual characteristics and job satisfaction and organizational commitment have a significant effect on OCB. The role of organizational commitment as an intervening variable mediates the relationship between individual characteristics and job satisfaction with OCB.Keywords: Individual characteristics; Job satisfaction; Hospital; Nurse; Organizational Citizenship Behavior (OCB) Pendahuluan: Organisasi rumah sakit sangat membutuhkan perawat yang bersedia melakukan lebih dari sekadar tugas rutinitas yang diberikan oleh pimpinan, sikap kerelaan perawat bersedia membantu perawat lain adalah sikap yang sangat menguntung organisasi. Pekerjaan dalam dunia kerja harus dikerjakan secara fleksibel oleh individu dan tim, oleh karena itu perawat dirumah sakit harus mampu menjalankan OCB yang baik.Tujuan: Menguji pengaruh karakteristik individu dan kepuasan kerja terhadap komitmen organisasi, pengaruh karakteristik individu dan kepuasan kerja serta komitmen organisasi.Metode: Menggunakan analisa model structural equation modeling, dan dilakukan di RSUD Cut Meutia Lhokseumawe Aceh Utara.   jumlah sampel 120 perawat dengan teknik sampling metode simple random sampling.Hasil: Ditemukan karakteristik individu dan kepuasan kerja berpengaruh signifikan terhadap komitmen organisasi, karakteristik individu dan kepuasan kerja serta  komitemen organisasi berpengaruh signifikan terhadap OCB. Peran komitmen organisasi sebagai variabel intervening  memediasi hubungan karakteristik individu dan kepuasan kerja terhadap OCB.

Moderation effect of organizational citizenship behavior on the performance of lecturers

2017 ◽  
Vol 30 (7) ◽  
pp. 1136-1148 ◽  
Author(s):  
Wardhani Hakim ◽  
Adji Fernandes
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Moderator Variable ◽  
Content Type ◽  
The City

Purpose The purpose of this paper is to know the effect of organizational citizenship behavior (OCB) moderating the effect of personality, organizational commitment, and job satisfaction on the performance. Design/methodology/approach This research was conducted in the city of Makassar with the entire population as a lecturer with the status as a permanent lecturer foundation. By using the formula, Slovin found a sample of 295 respondents. Statistical analysis of inferential used to test the hypothesis of the research is structural equation modeling (SEM). Findings OCB is the moderator variable in effect between personality, organizational commitment and job satisfaction on the performance. It means that the higher value of OCB affects the increasing effect of personality, organizational commitment and job satisfaction on the performance. Originality/value This paper’s originality is shown on variables used, which are personality, organization commitment, job satisfaction, OCB, and performance. Furthermore, the method used in this research is using SEM, as well as the investigator sites located at two private colleges in the city of Makassar, namely, Indonesian Muslim University and Muhammadiyah University Makassar, South Sulawesi, where there are no previous studies that discuss the same topic on these locations.

scholarly journals Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators

2021 ◽  
Vol 13 (14) ◽  
pp. 7800
Author(s):  
Ayman Alshaabani ◽  
Farheen Naz ◽  
Róbert Magda ◽  
Ildikó Rudnák
Keyword(s):  
Employee Engagement ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Structural Equation ◽  
Affective Commitment ◽  
Perceived Organizational Support ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
The Impact

The performance of the employees and productivity of each individual, in general, have been badly affected because of the COVID-19 pandemic. Organizational citizenship behavior is regarded as an interpretation of the performance of the employee which is essential to contribute more to the organization’s processes and success. Therefore, to increase the organizational effectiveness and achieve its goals, it is crucial to understand the factors affecting the organizational citizenship behavior of the employees. This study aims to examine the impact of perceived organizational support on organizational citizenship behavior with the mediating role of employee engagement and affective commitment. To collect the data for this study, a linear snowball sampling method was used, and 380 foreign employees working in different service companies in Hungary participated in the survey. Structural equation modeling (SEM) was used to test the proposed hypothesis. The results of the study revealed that perceived organizational support positively associated with organizational citizenship behavior and this relationship is also strongly mediated by employee engagement. On the other hand, employee engagement and affective commitment pose a direct positive influence on organizational citizenship behavior. This study has theoretical and practical implications as it will provide a comprehensive framework to better understand the factors influencing the organizational citizenship behavior of the employees.

scholarly journals The Role Of Organizational Citizenship Behavior In Work Performance: An Investigation Based On Hotel Employee Survey

2019 ◽  
Vol 4 (6) ◽  
Author(s):  
Reynaldi Reynaldi ◽  
Syamsul Ridjal ◽  
Herman Sjahruddin
Keyword(s):  
Work Environment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Structural Equation ◽  
Work Performance ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Employee Survey

This study aims to analyze the role of organizational citizenship behavior in explaining the influence of organizational support and work environment on employee work performance at the Grand Asia Hotel Makassar. The sampling method used is non-probability sampling that is 77 respondents. The analysis used in hypothesis testing is Structural Equation Modeling (SEM) with the help of WarpPLS Software version, 6.0. The results of this study indicate that organizational support has a positive and significant effect on organizational citizenship behavior, work environment has a positive and significant effect on organizational citizenship behavior, organizational citizenship behavior, organizational support has a positive and significant effect on employee work performance, the work environment has a positive and not significant effect on employee work performance, organizational support has a positive and significant effect on employee work performance mediated by organizational citizenship behavior, work environment has a positive and significant effect on employee work performance mediated by organizational citizenship behavior. In this study organizational citizenship behavior is proven to be a mediating variable.

scholarly journals PENGARUH PERSONALITY, BUDAYA ORGANISASI DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR SERTA DAMPAKNYA TERHADAP KINERJA GURU PADA SEKOLAH MENENGAH DI KECAMATAN INDRA MAKMUR KABUPATEN ACEH TIMUR

2021 ◽  
Vol 5 (1) ◽  
pp. 48
Author(s):  
Puji Satria ◽  
Faisal Matriadi ◽  
Maryudi Maryudi
Keyword(s):  
Organizational Culture ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Teacher Performance ◽  
Mediation Effect ◽  
Citizenship Behavior ◽  
Equation Modeling ◽  
Negative Effect

ABSTRACTThe purpose of this study was to determine and analyze the influence of personality, organizational culture and organizational commitment on organizational citizenship behavior and teacher performance in high schools in Indra Makmur District, North Aceh Regency. The number of samples in this study were 126 teachers obtained by saturated sample technique. The data analysis method used was Structural Equation Modeling (SEM) using AMOS 21 software. The results of this study found that directly, personality and organizational culture had a positive and significant effect on organizational citizenship behavior, while organizational culture has no significant effect. Furthermore, the results of the study found that personality and organizational citizenship behavior had a positive effect on teacher performance, but organizational culture had a negative effect and organizational commitment had no significant effect. The results of the mediation effect test found that organizational citizenship behavior is able to fully mediate the influence of organizational culture and personality on performance, but not to be a mediator on the effect of organizational commitment on theacher performance.Keywords      :    Personality, Organizational Culture, Organizational Commintment, Organizational Citizenship Behavior and Theacher Performance

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