Achieving Competitive Advantage through Knowledge Management Practices: Knowledge-Based View (KBV) Strategy on Indonesia Electricity Sector

Purpose – This study aims to explore the role of knowledge management practices in supporting current and emerging passengers’ and customer needs, aiming to create value. Specifically, the research examines the importance of customer-centred knowledge management in the delivery of innovative services and practices in the public transport sector, promoting the role of interactions between mobility stakeholders and travellers. Design/methodology/approach – A theoretical framework is developed and supported by the background literature on customer-centric knowledge management approaches, business model innovation, as well as on inter-organisational and network co-operations. Findings – Results show that the development of sustainable innovation and technologies in the transport sector requires knowledge management practices, which enable the access to knowledge about users’ needs, the mapping and evaluation of innovative knowledge, the promotion of knowledge-based innovation through collective approaches, as well as the acquisition and integration of new knowledge. Research limitations/implications – The conceptual framework developed in the paper remains limited to a theoretical understanding. Further research should empirically examine knowledge issues related to the intangible character and intellectual capital intensiveness of innovation in the transport sector. Practical implications – Researchers, public transport companies and public transport authorities are expected to benefit from this research, by developing mechanisms for customer-centred knowledge management, which is found to lead to innovative services and practices in the public transport sector. Another practical implication regards the adoption of knowledge management practices, leading to technological innovations in public transport, and advancing the level of sustainability in transport systems. Originality/value – The originality of this study lies in the development of a customer-focussed knowledge management framework, which provides a novel perspective of value creation in an attempt to engage researchers and practitioners from the transport industry in the conceptualisation and development of innovative solutions.

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articulation between innovation and competences anchored by knowledge management aiming sustainable competitive advantage

Brazilian Journal of Information Science ◽

10.36311/1981-1640.2018.v12n2.07.p52 ◽

2018 ◽

Vol 12 (2) ◽

Cited By ~ 1

Author(s):

Jurema Suely de Araújo Nery Ribeiro ◽

MARCO ANTÔNIO CALIJORNE SOARES ◽

Paulo Henrique Jurza Abranches ◽

Fabricio Ziviani

Keyword(s):

Knowledge Management ◽

Competitive Advantage ◽

Critical Reflection ◽

Organizational Context ◽

Management Practices ◽

Sustainable Competitive Advantage ◽

Theoretical Paper ◽

Knowledge Management Practices ◽

Organizational Results ◽

The Individual

Organizations while seeking to establish higher standards of performance and sustainable competitive advantage have been stimulating a critical reflection about the factors that affect the performance of the individual and of the organizations. Knowledge became one of the main organizational competitive factors and knowledge management could contribute as a enhancer of organizational results. This paper aims to demonstrate the importance os knowledge management practices as a promoter of sustainable competitive advantage, considering its influence in the organizational context. For this, this theoretical paper has realized a brief literature revision in the knowledge management and sustainable competitive advantage fields, presenting concepts and approaches, in order to understand the interaction of these constructs with competence and innovations constructs. The results signalized that the comprehension of the relations between competences and innovation, anchored by knowledge management, is the assurance of the adequate conduction of the mechanisms through the competitive advantage could be sustained. For demonstrating this, it was proposer a systematized model to knowledge management and competitive advantage, structured with competence and innovation constructs. .

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Examining the impact of knowledge management practices on knowledge‐based results

Journal of Knowledge-based Innovation in China ◽

10.1108/17561411111138955 ◽

2011 ◽

Vol 3 (2) ◽

pp. 106-118 ◽

Cited By ~ 1

Author(s):

Majid Ramezan

Keyword(s):

Knowledge Management ◽

Management Practices ◽

Knowledge Based ◽

Knowledge Management Practices ◽

The Impact

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Knowledge Management Practices towards Competitive Advantage: Study on SMEs in Sri Lanka

Asian Journal of Education and Social Studies ◽

10.9734/ajess/2021/v15i130365 ◽

2021 ◽

pp. 1-15

Author(s):

Himasha Erandi ◽

Vilani Sachitra

Keyword(s):

Knowledge Management ◽

Sri Lanka ◽

Competitive Advantage ◽

Knowledge Creation ◽

Quantitative Research ◽

Management Practices ◽

Explicit Knowledge ◽

Research Approach ◽

Management Activity ◽

Knowledge Management Practices

Purpose: Knowledge Management (KM) can be defined as capturing, distributing, and effectively using knowledge. Organizations become more knowledge intensive and they are hiring “minds” more than “hands”. The organization practice has shown that knowledge, when properly used and leveraged, could drive it to become more innovative and thus, more competitive. The investments on intangible resources and the creation of capabilities made by the SMEs are quite problematic. The main reason of conducting this study is to examine the effects of Knowledge Management Practices (KMP) to gain competitive advantage (CA) of SMEs in Sri Lanka. Methods: Explanatory research approach was utilized followed with quantitative research method. Knowledge Creation, Knowledge Validation, Knowledge Presentation, Knowledge Distribution and Knowledge Application were considered as Knowledge Management Practices. The study was conducted with 32 SMEs in Colombo District. Findings: According to the overall assessment of Knowledge Management Practices in SMEs, 12.5 percent of respondents were never heard about Knowledge Management while 6.3 percent were thinking that it is just a management activity that organizations are already engaging with. Further, 34.4 percent opined that Knowledge Management is a strategic part of the business while 15.6 percent stated Knowledge Management is not existence at their organizations. Fortunately, 40.6 percent believed that Knowledge Management Practices could be beneficial for the organizations. Correlation analysis result indicated moderate positive correlation among knowledge creation, validation, presentation, distribution, application and competitive advantage of SMEs. Regression analysis results revealed that of knowledge distribution was the only significant determinant of competitive advantage of SMEs. Research Implications: The findings could be beneficial to SMEs to share and manage tacit and explicit knowledge and information effectively within their entity to achieve competitive advantage. Organizational learning will help them to enhance their decision-making process more effectively. The smooth and accelerate access to information and knowledge and manages to engage in work will be bonuses of having a good Knowledge Management Practices in the society. Limitations: The study was conducted based on the sample of SMEs in Colombo District, as in Colombo area population is relatively high and it is the business hub of Sri Lanka. Generalizability of the findings might be restricted.

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Security-Based Knowledge Management

Encyclopedia of Information Science and Technology, Second Edition ◽

10.4018/978-1-60566-026-4.ch540 ◽

2011 ◽

pp. 3401-3405

Author(s):

Shuyuan Mary Ho ◽

Chingning Wang

Keyword(s):

Knowledge Management ◽

Real World ◽

Management Practices ◽

Information Age ◽

Initial Step ◽

Security Threats ◽

Future Trends ◽

Knowledge Based ◽

Knowledge Codification ◽

Knowledge Management Practices

As knowledge is recognized as intellectual (or intangible) assets that can enhance an organization’s competitive capability, how to effectively manage knowledge assets has become an important issue in the information age (Alavi, 2000). Literature in knowledge management (KM) emphasizes issues on knowledge creation, knowledge codification, knowledge sharing, and knowledge utilization; however, security perspectives on assuring knowledge confidentiality and knowledge integrity are left unaddressed. This article takes an initial step to address different perspectives of security centric knowledge management. This article first presents the background of security-based knowledge management. It then discusses sources of security threats in knowledge-based organizations and identi- fies challenges in four aspects of knowledge management practices, which are culture-based, strategy-based, contentbased (or standard-based), and technology-based, along with a discussion of 10 corresponding security domains. Real-world cases are intertwined with the challenges faced by knowledge-based organizations. This article ends with further envisioning the future trends of the security-based knowledge management.

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Contribution of Knowledge Management Practices in Creating Sustainable Competitive Advantage for Business Schools in India

Journal of Information & Knowledge Management ◽

10.1142/s0219649210002760 ◽

2010 ◽

Vol 09 (04) ◽

pp. 387-397 ◽

Cited By ~ 2

Author(s):

Pankaj Madan ◽

Sheetal Khanka

Keyword(s):

Knowledge Management ◽

Competitive Advantage ◽

Management Practices ◽

Business Schools ◽

Business Environment ◽

Service Industries ◽

Competitive Advantages ◽

Sustainable Competitive Advantage ◽

Knowledge Management Practices ◽

Sustainable Competitive Advantages

Land, labour, capital, raw materials, innovation, human resources, research and development have all been credited as sources of sustainable competitive advantage (SCA). Yet sources of sustainable competitive advantages continuously change, and transformations in the business environment cause shifts in the sources. A viable method to generate sustainable competitive advantages is knowledge management, and this study empirically links the concept of knowledge management to sustainable competitive advantage. The study investigates how knowledge management practices can be employed to improve strategic positioning and competitiveness in service industries, particularly business schools.

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The Impact of Knowledge Management Practices on Supply Chain Quality Management and Competitive Advantages

Management and Production Engineering Review ◽

10.1515/mper-2016-0001 ◽

2016 ◽

Vol 7 (1) ◽

pp. 4-12 ◽

Cited By ~ 8

Author(s):

Reihaneh Azizi ◽

Meysam Maleki ◽

Mohsen Moradi-Moghadam ◽

Virgilio Cruz-Machado

Keyword(s):

Knowledge Management ◽

Supply Chain ◽

Structural Equation Modeling ◽

Quality Management ◽

Competitive Advantage ◽

Structural Equation ◽

Management Practices ◽

Equation Modeling ◽

Knowledge Management Practices ◽

The Impact

Abstract Achieving competitive advantage enables an organization to create a defensible position against its competitors. It also allows organizations to differentiate themselves from competitors. This study aims to investigate impact of knowledge management practices on supply chain quality management and competitive advantage in Alyaf Company, Iran. This research is functional in purpose and data gathering and data analysis is descriptive-correlation. The statistical population is consists of 25 company executives and experts in the supply chain of Alyaf Company; opinions of 68 of its members were used as a selective sample identified by simple random sampling method. Primary data was collected through questionnaire and structural equation modeling was used to assess relationships between variables. The results of structural equation modeling show a positive and significant causal relationship between knowledge management practices and supply chain quality management. Direct relationship between knowledge management and competitive advantage was not confirmed but the relationship between these two variables was confirmed indirectly.

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Exploring the Role of National Culture on Knowledge Practices: A Comparison between Spain and the UK

The Spanish Journal of Psychology ◽

10.5209/rev_sjop.2011.v14.n2.28 ◽

2011 ◽

Vol 14 (2) ◽

pp. 808-819 ◽

Cited By ~ 2

Author(s):

Juan Gabriel Cegarra-Navarro ◽

Mª Eugenia Sánchez Vidal ◽

David Cegarra-Leiva

Keyword(s):

Knowledge Management ◽

National Culture ◽

Management Practices ◽

Knowledge Practices ◽

Knowledge Based ◽

Knowledge Based Economy ◽

Knowledge Management Practices ◽

Using Data ◽

The Uk

In the context of a competitive knowledge-based economy, the knowledge provided by a firm's founders is one of the most important measures of success. This paper aims to identify the role of national culture on a founder's knowledge practices in a modern organisation. Using data collected from 258 Small to Medium sized Enterprises (SMES) in the Spanish and UK telecommunication industries (130 from Spain and 128 from the UK), we propose three knowledge management practices to be analysed; namely transfer, transformation and open-mindedness. This paper provides evidence that while Spanish SMES are more positively associated with higher levels of transfer and transformation of knowledge, UK SMES are more positively associated with higher levels of open-mindedness. Hence, this study serves as an important contribution to the small amount of literature currently available in this field by examining different practices that can be explained by the cultural characteristics of both countries.

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How do Knowledge Management Practices Affect Sustainable Balanced Performance? Mediating Role of Innovation Practices

Sustainability ◽

10.3390/su11185129 ◽

2019 ◽

Vol 11 (18) ◽

pp. 5129 ◽

Cited By ~ 1

Author(s):

Changiz Valmohammadi ◽

Javad Sofiyabadi ◽

Bahare Kolahi

Keyword(s):

Factor Analysis ◽

Knowledge Management ◽

Empirical Study ◽

Management Practices ◽

Mediating Role ◽

Knowledge Based ◽

Industrial Companies ◽

Knowledge Management Practices ◽

Innovation Practices

The main purpose of this study is to investigate the mediating role of innovation practices (IP) amidst relations of knowledge management practices (KMP) and sustainable balanced performance (SBP). Furthermore, this research illustrates a comprehensive empirical study in the Iranian knowledge-based industrial companies that are the manufacturers of advanced machineries and equipment. First- and second-order exploratory factor analysis (EFA) was done to confirm constructs validity. Then, relations among variables were studied by applying the partial least squares (PLS) technique to collected data from 104 industrial knowledge-based companies. The results obtained from the analysis supported all the research hypotheses. KPM significantly and strongly affects IP and SBP. Also, IP mediates the relations between KPM and SBP in industrial knowledge-based firms.

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