Book Reviews: Visualizing Technical Information: A Cultural Critique, Writing Power: Communication in an Engineering Center, Electronic Collaboration in the Humanities: Issues and Options, Preparing to Teach Writing: Research, Theory, and Practice, Service-Learning in Technical and Professional Communication

2005 ◽  
Vol 35 (1) ◽  
pp. 101-123
Author(s):  
Kirt St. Amant ◽  
Michael Knievel ◽  
John C. Gooch ◽  
Katheryn Northcut ◽  
Martin Peterson
Keyword(s):  
Service Learning ◽  
Technical Information ◽  
Theory And Practice ◽  
Professional Communication ◽  
Cultural Critique ◽  
Electronic Collaboration ◽  
Writing Research ◽  
Technical And Professional Communication

What Happens When We Fail? Building Resilient Community-Based Research

2019 ◽  
Vol 50 (4) ◽  
pp. 339-375
Author(s):  
Allen Brizee
Keyword(s):  
Service Learning ◽  
Nonprofit Organizations ◽  
Professional Communication ◽  
Resilience Theory ◽  
Community Members ◽  
Community Based ◽  
Baltimore City ◽  
Community Based Research ◽  
Second Stage ◽  
Technical And Professional Communication

This article reports on the second stage of a 7-year community-based research project involving service-learning students in technical and professional communication courses and nonprofit organizations in Baltimore City. The article explains how students and community members overcame failure to collaborate on literacy and employment workshops. To assess collaboration, researchers integrated usability testing on workshop resources with 15 ( N = 15) participants, postworkshop questionnaires with 34 ( N = 34) participants, and interviews with 2 ( N = 2) community partners. Participants responded positively, and 47% of workshop attendees found jobs. The article argues that community-based research should use participatory and iterative models and resilience theory.

Composing Like an Entrepreneur: The Pedagogical Implications of Design Thinking in the Workplace

2021 ◽  
pp. 004728162110315
Author(s):  
Mason Pellegrini
Keyword(s):  
Design Thinking ◽  
Web Design ◽  
Professional Communication ◽  
Business Success ◽  
Current State ◽  
Composing Process ◽  
State Of Research ◽  
Design Firms ◽  
Fierce Competition ◽  
Technical And Professional Communication

Fierce competition has made innovation increasingly necessary for business success, and this has increased the importance of user-based innovation strategies like design thinking (DT). While many studies in technical and professional communication (TPC) have explored how DT can be used pedagogically, no studies have done this through investigating how DT is used as a workplace composing process. This study does exactly that. First, it presents the current state of research on pedagogical uses of DT in TPC, and then it builds upon those suggestions with an empirical study that chronicles on how two web design firms use DT to make websites. My main suggestion is to teach DT as a recursive process that allows students transcend potentially incorrect assumptions built into design tasks through gathering data not only from users, but from clients as well.

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