Adolescents, Parents, and Providers Respond to a Tablet-Based Clinical Support Tool for Type 1 Diabetes: A Qualitative Inquiry (Preprint)
BACKGROUND Adolescents with diabetes face many challenges with self-management, including taking on increasing responsibility for their autonomy over personal healthcare. The American Diabetes Association (ADA) recommends that treatment is delivered with a patient-centered care model. Electronic clinical decision support (CDS) systems can facilitate use of evidence-based care algorithms and tailoring the adolescent diabetes appointment to patient needs. OBJECTIVE The objective of this study was to examine adolescent patient, parent, and provider experiences with implementing a tablet-based CDS with patient inputs in the pediatric diabetes clinic. METHODS Twenty post-implementation qualitative interviews were conducted with adolescents and parents, and six post-implementation interviews were conducted with healthcare providers. RESULTS Findings show that patients, parents, and providers liked the tablets versus using the paper forms. Patients, parents, and providers felt the tablet format promoted honestly with answering questions. Patients and parents were unsure if the provider looked at their responses, and providers reported barriers to using the system, affording an unclear effect on the visit. CONCLUSIONS Future work will develop CDS in T1D to improve patient and provider communication while positively affecting diabetes outcomes in adolescents. CLINICALTRIAL N/A