scholarly journals Downside of corporate performance management practices in low-income markets

2017 ◽  
Vol 6 (4) ◽  
pp. 69-77
Author(s):  
Last Mazambani ◽  
Emmanuel Mutambara

Based on theoretical literature review, the paper demonstrates the misgiving of market economy corporate performance management practices when applied in poor markets. Western developed management practices are incongruent to serve poor customers in low-income markets. The findings of the literature review are that these management systems are exclusionary and conflict with sustainable development as they reject the poor as unprofitable and worthless to pursue as customers. In addition, they are based on antiquated assumptions and contradict ideologies and cultural contexts of the poor. In recent times, corporates are under pressure to enter low-income markets as developed markets get saturated. The poor are, however, significantly different from the affluent customers obtained in higher income segments. Corporates find themselves poorly equipped to succeed. Because poor markets are only latent, firms are expected to do more in order to create value than they would do when entering developed markets. The paper provides recommendations for the firms from developed markets to adjust their performance management practices in order to be successful in emerging markets.

2019 ◽  
Vol 5 ◽  
Author(s):  
John Lannon

As the non-profit sector becomes increasingly dependent on projects to achieve its strategic goals, the use of formal project management processes can help to demonstrate to stakeholders that an organisation is taking steps to improve its performance. However the adoption of processes drawn from the for-profit sector does not always yield the desired results. In particular existing performance management systems and quality management systems are unsuitable for the implementation, measurement, and improvement of project management practices in the sector. A new model is therefore proposed for non-profit project management performance assessment. This is based on a conceptual analysis of the European Foundation for Quality Management (EFQM) business excellence model, a project management performance assessment model used primarily in for-profit environments, and an assessment of criteria particular to non-profit organisations. The model is multi-dimensional, flexible, and accounts for multiple stakeholder views. After using it, non-profit organisations can reflect on their performance, create an improvement plan, and use the model again to test their progress.


2017 ◽  
Vol 21 (3) ◽  
pp. 250-260 ◽  
Author(s):  
Michaela Blahova ◽  
Premysl Palka ◽  
Parissa Haghirian

Purpose This paper aims to investigate current trends in selected management systems and analyses their mutual synergy effects to remaster contemporary enterprise performance management systems in the business sphere. Design/methodology/approach This research involves assembling key academic texts and other literature on the subject of changes in management systems worldwide and their influence on remastering contemporary enterprise performance management systems. The literature is reviewed using a systematic approach. More than 3,000 papers and studies are identified and content analysed. Findings The main trends and emerging themes of management practices in the current business world and their synergy effects are identified, reviewed and classified. Originality/value The field of performance management systems and their remastering based on individual corporate needs is an emergent area of study. This paper is relevant to academics, as well as the corporate world, because it introduces summarized results from an extensive number of published studies on the topic of trends in current management systems, their mutual synergy effects and their influence on performance management systems.


2016 ◽  
Vol 5 (4) ◽  
pp. 110
Author(s):  
Ayesha Yaseen

Purpose-This descriptive research analysis the best performance management practice and its impact on employee motivation, loyalty, efficiency and effectiveness in banking sector of Pakistan and suggesting new methods for improving their performance management systems.Design/Methodology- Researcher has used the qualitative research methodology in which Content Analysis technique is being used to interpret data. Questionnaire and Semi-structured Interviews were also conducted from the middle management according to the needs and purpose of the research.Findings: Research findings shows that there is a positive relationship between Loyalty, Motivation and Effectiveness with true Performance Management Systems. Analysis of the data also shows that absence of guidance and feedback in current appraisal system leads to dissatisfaction amongst employees.Practical implications-Current research may be used by HR managers to identify and improve performance management systems to develop employee motivation and loyalty as well as they can build trust, believe in and support the current performance process by implicating new suggestions and solutions. It also provides the literature for future researches.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Tomi Rajala ◽  
Harri Laihonen ◽  
Petra Kokko

PurposeFragmentation can inhibit joint goals and performance measures. Therefore, the purpose of this study is to investigate the level of fragmentation between public, private and third sectors in a hybrid organization's performance management systems and the effects of this fragmentation to propose hypotheses and new research methods for future studies.Design/methodology/approachThe inductive research design was based on a mixed method approach. As empirical data, a survey, interviews and documents were used in this case study examining a hybrid organization called Welfare Alliance.FindingsThe results showed low-level fragmentation in the performance management system of the hybrid. Although the level of fragmentation was low-level, it affected the hybrid's ability to implement joint performance goals and measures. Performance management practices suffered as a consequence.Originality/valueAs a theoretical contribution to research addressing performance management in hybrids, the study proposes new concepts and theoretical hypotheses concerning fragmented performance management systems in hybrids. These theoretical hypotheses propose how performance goals and measures can become fragmented because they isolate service production units and activities from each other. The proposed hypotheses for future studies also attempt to provide explanations for how fragmentation can spread from one management function to another (i.e. from goal setting to performance measurement).


2018 ◽  
Vol 12 (4) ◽  
pp. 109
Author(s):  
Ahmad Khlaifat ◽  
Hala Abu Taleb ◽  
Zeyad Makhamreh ◽  
Deya Qtiashat

The urbanization processes and the accelerated growth in the Arab countries, during the last five decades, have resulted in negative social impact represented in the high rates of unemployment and poverty. This was accompanied with problems related to the provision of infrastructure and social facilities, inadequate housing for low-income persons and other environmental problems. Therefore, there is a need to apply and activate the role of decentralization processes to manage the cities under emerging modern urban services and activities, in order to identify policies and cope with innovative plans that suit for sustainable urban development. Incorporations of local people and decision makers in improving social, economic and environmental conditions, and participation of local people in decision making can lead to find the appropriate solution that can promote sustainable urban processes, and facilities the implementation of the local communities’ activities. Consequently, this will lead to improve the urban services in appropriate quality and economic visibility and sustain social consistency and environmental resources in the cities. In order to achieve a sustainable development practices in the municipalities, it is recommended to focus on local community resources, increase financial income, develop local human resources proficiency, and finally empower the local people authority and decision –making process, which can be achieved by the application of decentralization governance system.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maria Beatriz Gonzalez-Sanchez ◽  
Cristina Gutiérrez-López ◽  
Mercedes Barrachina Palanca

Purpose There is an increasingly growing interest in treading beyond the traditional university goals of teaching and research to focus on their contribution to society through knowledge transfer (KT) performance activities. This paper aims to determine how performance management systems (PMSs) encourage lecturers to engage in the transfer of knowledge from higher education institutions (HEIs) to society. Design/methodology/approach This study is based on a sample of 3,812 Spanish university lecturers surveyed about different PMS tools – strategic plans, budgeting, meetings and reward systems – and different KT activities – research and development contracts, patents, extended patents, licenses, services and spin-offs – for the 2011–2016 period. A logit model was applied for the statistical analyzes. Findings As expected, enabling the use of these tools generally increases the probability of producing KT while only in some cases does coercive use reduce it. Moreover, combining enabling and coercive uses does not increase the likelihood of KT performance. Practical implications University policymakers and managers should reduce the gap between KT and research and teaching by, for example, examining the effects of their performance management practices on scholars’ perceptions and their subsequent behavior. Originality/value Despite previous literature states that coercive use decreases performance, the authors reveal that this is not the case for KT performance in HEIs. According to the findings, a specific record of KT, i.e. a coercive strategic plan tool, has a consistently positive effect on all four KT activities as follows: R&D contracts, patents, extended patents and licenses.


2021 ◽  
Author(s):  
Vanessa Saback de Freitas Bello ◽  
Cosmin Popescu ◽  
Thomas Blanksvärd ◽  
Björn Täljsten

<p>Throughout the world, many medieval and historic bridges remain in operation. Deterioration and failures have increased in the already aging bridges due to consistent growth in traffic volume and axle loads. Therefore, the importance of Bridge Management Systems (BMS) to ensure safety of operation and maximize maintenance investments has also increased. Recent improvements in technology also contribute to the demand for optimized and more resource-efficient BMS. In this study, a literature review was performed to map current bridge management practices and systems in operation in the world. The outcomes identified Bridge Information Modelling (BrIM) and Digital Twins as novel approaches that enable efficient management of the whole lifecycle of a bridge. From these outcomes, a framework of an ideal BMS is proposed to achieve automated and smart management of bridges.</p>


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