A Content Analysis of the Privacy Policies of Cloud Computing Services

2018 ◽  
Vol 33 (3) ◽  
pp. 93-115 ◽  
Author(s):  
Lei Gao ◽  
Alisa G. Brink

ABSTRACT Cloud computing is increasingly popular across all sectors and offers users unparalleled scalability, elasticity, and flexibility. However, the rapid transition toward cloud computing has raised privacy and confidentiality concerns. Cloud service providers can access users' data, and private information may be accidentally or deliberately disclosed or used for unauthorized purposes. Privacy policies are intended to provide users with information about privacy practices and their privacy options. This study performs content analysis of the privacy policies of 47 cloud service providers who offer services to business users. This analysis identifies what information is collected and why, to whom the information is disclosed, and what measures are in place for data security, data retention, and data complaints. Additionally, we investigate the readability, uncertainty language, and linguistic tone of cloud service privacy policies. Our results offer implications for cloud service users, providers, and policymakers, and provide directions for future research. Data Availability: Data are available upon request.

2013 ◽  
Vol 660 ◽  
pp. 196-201 ◽  
Author(s):  
Muhammad Irfan ◽  
Zhu Hong ◽  
Nueraimaiti Aimaier ◽  
Zhu Guo Li

Cloud Computing is not a revolution; it’s an evolution of computer science and technology emerging by leaps and bounds, in order to merge all computer science tools and technologies. Cloud Computing technology is hottest to do research and explore new horizons of next generations of Computer Science. There are number of cloud services providers (Amazon EC2), Rackspace Cloud, Terremark and Google Compute Engine) but still enterprises and common users have a number of concerns over cloud service providers. Still there is lot of weakness, challenges and issues are barrier for cloud service providers in order to provide cloud services according to SLA (Service Level agreement). Especially, service provisioning according to SLAs is core objective of each cloud service provider with maximum performance as per SLA. We have identified those challenges issues, as well as proposed new methodology as “SLA (Service Level Agreement) Driven Orchestration Based New Methodology for Cloud Computing Services”. Currently, cloud service providers are using “orchestrations” fully or partially to automate service provisioning but we are trying to integrate and drive orchestration flows from SLAs. It would be new approach to provision cloud service and deliver cloud service as per SLA, satisfying QoS standards.


2019 ◽  
Vol 8 (4) ◽  
pp. 12522-12528

The purpose of the study was to explore the Cloud computing Practicing level, Cloud computing Satisfaction level and the Preferred Cloud service provider among the Online Business SMEs (OBSMEs) in Sri Lanka that have adopted Cloud services. Prior studies have shown that SMEs significantly benefit due to the adoption of Cloud computing services. The study was conducted among 260 randomly selected OBSMEs using self-administered questionnaires from managerial and ICT professionals who were capable of making ICT decision at OBSMEs under this study. However only 247 questionnaires were returned with complete data required for the purpose of analysis. A descriptive analysis was used to analyse the data. The findings have revealed that 31% of the OBSMEs are frequently Practicing Cloud computing for their ICT needs, while 69% of them relies on Cloud computing for their different ICT needs usually. Findings reveals that 35% of the OBSMEs are moderately Satisfied in this study, while 61% of OBSMEs have been reported that they are very Satisfied with Cloud computing services, at the same time 4% of the OBSMEs are reported that they have extremely Satisfied with Cloud computing services. In the context of OBSMEs it has been reported that 78% of the Cloud service providers are rendering reliability of services and OBSMEs are very satisfied, while 12% of the OBSMEs are moderately satisfied with the reliability of services and other 10% of the OBSMEs are extremely satisfied with the reliability of services provided by Cloud Service Providers in Sri Lanka. This study extends the existing body of knowledge by providing empirical support for explaining cloud computing adoption by OBSME in Sri Lanka. The study add value for various parties engaging in promoting the adoption of cloud computing among various business industries in Sri Lanka. Therefore, the researchers are able to recommend that cloud computing technology is playing a significant role for the improvement of business industries in Sri Lanka and the software vendors, policy makers and technological service providers should consider the findings of this study if they have intention to adopt this technology in future. Moreover, the findings of this research would assist and enhance service providers to consider their investment in information technology when adopting and implementing Cloud computing in Sri Lanka.


Author(s):  
Sapana Sanjay Bhuskute ◽  
◽  
Sujata Kadu ◽  

Federated cloud computing is the advancement in the area of the general cloud computing paradigm. In a federated cloud environment, multiple cloud service providers share their computing assets, servers, and various facilities to fulfill customer demands. Federated cloud computing terminology consists of the aggregation of services considered by interoperability characteristics and creates the integration of several cloud service providers regardless of any geographical location. It improves the performance, utilization of facilities, minimizes response time and pricing model by partial subcontracting various computing resources and facilities from the nearby cost-efficient province. Customers also get profited from service level agreements signed between the cloud service providers through intermediator cloud brokers. This work aims to survey the federated cloud environment, its various architectural types, advantages associated with the federation, challenges associated with a federated cloud environment, and future research directions in the federated cloud computing research area.


10.31355/33 ◽  
2018 ◽  
Vol 2 ◽  
pp. 105-120
Author(s):  
Hamed Motaghi ◽  
Saeed Nosratabadi ◽  
Thabit Qasem Atobishi

NOTE: THIS ARTICLE WAS PUBLISHED WITH THE INFORMING SCIENCE INSTITUTE. Aim/Purpose................................................................................................................................................................................................. The main objective of the current study is to develop a business model for service providers of cloud computing which is designed based on circular economy principles and can ensure the sustainable consumption. Background Even though the demand for cloud computing technology is increasing day by day in all over the world, the current the linear economy principles are incapable to ensure society development needs. To consider the benefit of the society and the vendors at the same time, the principles of circular economy can address this issue. Methodology................................................................................................................................................................................................. An extensive literature review on consumption, sustainable consumption, circular economic, business model, and cloud computing were conducted. the proposed model of Osterwalder, Pigneur and Tucci (2005) is admitted designing the circular business model. Contribution................................................................................................................................................................................................. The proposed model of the study is the contribution of this study where provides the guidelines for the cloud computing service providers to achieve both their economic profits and the society’ needs. Findings Finding reveals that if the cloud computing service providers design their business model based on the “access” principle of circular economy, they can meet their economic profits and the society’ needs at a same time. Recommendations for Practitioners.............................................................................................................................................................. It is recommended to the startup and the existing businesses to utilize the proposed model of this study to reach a sustainable development. Recommendation for Researchers................................................................................................................................................................ It proposes a new circular business model and its linkages with community building. Impact on Society............................................................................................................................................................................................ The proposed model of the study provides guidelines to the cloud computing service providers to design a business model which is able not only to meet their economic profit, but also to meet the society’s and customers’ benefits. Future Research............................................................................................................................................................................................... Future researches can build on this research model which proposed in this study to examine the limitations of this model by using empirical researches.


2014 ◽  
Vol 2014 ◽  
pp. 1-16 ◽  
Author(s):  
Md Whaiduzzaman ◽  
Mohammad Nazmul Haque ◽  
Md Rejaul Karim Chowdhury ◽  
Abdullah Gani

Cloud computing is currently emerging as an ever-changing, growing paradigm that models “everything-as-a-service.” Virtualised physical resources, infrastructure, and applications are supplied by service provisioning in the cloud. The evolution in the adoption of cloud computing is driven by clear and distinct promising features for both cloud users and cloud providers. However, the increasing number of cloud providers and the variety of service offerings have made it difficult for the customers to choose the best services. By employing successful service provisioning, the essential services required by customers, such as agility and availability, pricing, security and trust, and user metrics can be guaranteed by service provisioning. Hence, continuous service provisioning that satisfies the user requirements is a mandatory feature for the cloud user and vitally important in cloud computing service offerings. Therefore, we aim to review the state-of-the-art service provisioning objectives, essential services, topologies, user requirements, necessary metrics, and pricing mechanisms. We synthesize and summarize different provision techniques, approaches, and models through a comprehensive literature review. A thematic taxonomy of cloud service provisioning is presented after the systematic review. Finally, future research directions and open research issues are identified.


Author(s):  
Nitin Vishnu Choudhari ◽  
Dr. Ashish B Sasankar

Abstract –Today Security issue is the topmost problem in the cloud computing environment. It leads to serious discomfort to the Governance and end-users. Numerous security solutions and policies are available however practically ineffective in use. Most of the security solutions are centered towards cloud technology and cloud service providers only and no consideration has been given to the Network, accessing, and device securities at the end-user level. The discomfort at the end-user level was left untreated. The security of the various public, private networks, variety of devices used by end-users, accessibility, and capacity of end-users is left untreated. This leads towards the strong need for the possible modification of the security architecture for data security at all levels and secured service delivery. This leads towards the strong need for the possible adaption of modified security measures and provisions, which shall provide secured hosting and service delivery at all levels and reduce the security gap between the cloud service providers and end-users. This paper investigates the study and analyze the security architecture in the Cloud environment of Govt. of India and suggest the modifications in the security architecture as per the changing scenario and to fulfill the future needs for the secured service delivery from central up to the end-user level. Keywords: Cloud Security, Security in GI Cloud, Cloud Security measures, Security Assessment in GI Cloud, Proposed Security for GI cloud


Author(s):  
Вячеслав Вікторович Фролов

The article is devoted to the analysis of modern approaches that ensure the security of cloud services. Since cloud computing is one of the fastest growing areas among information technology, it is extremely important to ensure the safety and reliability of processes occurring in the clouds and to secure the interaction between the client and the provider of cloud services. Given that fears about data loss and their compromise are one of the main reasons that some companies do not transfer their calculations to the clouds. The object of research and analysis of this work are cloud services, which are provided by various cloud service providers. The aim of the study of this work is to compare existing approaches that provide information security for cloud services, as well as offer a new approach based on the principle of diversity. There are many approaches that ensure their safety, using both traditional and cloud-specific. The multi-cloud approach is one of the most promising strategies for improving reliability by reserving cloud resources on the servers of various cloud service providers. It is shown that it is necessary to use diversity to ensure the reliability and safety of critical system components. The principle of diversity is to use a unique version of each resource thanks to a special combination of a cloud computing provider, the geographical location of data centers, cloud service presentation models, and cloud infrastructure deployment models. The differences between cloud providers and which combination of services are preferable to others in terms of productivity are discussed in detail. In addition, best practices for securing cloud resources are reviewed. As a result, this paper concludes that there is a problem of insufficient security and reliability of cloud computing and how to reduce threats in order to avoid a common cause failure and, as a result, loss of confidential data or system downtime using diversity of cloud services.


Author(s):  
Theo Lynn

Abstract Cloud computing is the dominant paradigm in modern computing, used by billions of Internet users worldwide. It is a market dominated by a small number of hyperscale cloud service providers. The overwhelming majority of cloud customers agree to standard form click-wrap contracts, with no opportunity to negotiate specific terms and conditions. Few cloud customers read the contracts that they agree to. It is clear that contracts in cloud computing are primarily an instrument of control benefiting one side, the cloud service provider. This chapter provides an introduction to the relationship between psychological trust, contracts and contract law. It also offers an overview of the key contract law issues that arise in cloud computing and introduces some emerging paradigms in cloud computing and contracts.


2016 ◽  
Vol 2016 ◽  
pp. 1-9 ◽  
Author(s):  
Yao Lu ◽  
John Panneerselvam ◽  
Lu Liu ◽  
Yan Wu

Given the increasing deployments of Cloud datacentres and the excessive usage of server resources, their associated energy and environmental implications are also increasing at an alarming rate. Cloud service providers are under immense pressure to significantly reduce both such implications for promoting green computing. Maintaining the desired level of Quality of Service (QoS) without violating the Service Level Agreement (SLA), whilst attempting to reduce the usage of the datacentre resources is an obvious challenge for the Cloud service providers. Scaling the level of active server resources in accordance with the predicted incoming workloads is one possible way of reducing the undesirable energy consumption of the active resources without affecting the performance quality. To this end, this paper analyzes the dynamic characteristics of the Cloud workloads and defines a hierarchy for the latency sensitivity levels of the Cloud workloads. Further, a novel workload prediction model for energy efficient Cloud Computing is proposed, named RVLBPNN (Rand Variable Learning Rate Backpropagation Neural Network) based on BPNN (Backpropagation Neural Network) algorithm. Experiments evaluating the prediction accuracy of the proposed prediction model demonstrate that RVLBPNN achieves an improved prediction accuracy compared to the HMM and Naïve Bayes Classifier models by a considerable margin.


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