GIS, remote sensing, digital technology and data management play a key role in the development of sustainable city. With the help of technology, it is possible to increase performance, reduce cost, utilize resources efficiently and engage the citizen in the system that makes the city smarter. Basic infrastructure component that makes the city smarter include transport, energy, healthcare, water and waste. The present study is aimed to develop WebGIS based framewrk for the visualization, monitoring and citizen reporting system for solid waste in an urban area. A WebGIS based framework is presented that uses open source software such as open layer, Javascript, Apache tomcat, Geoserver, PostgreSQL/PostGIS and MySQL for visualization and monitoring of geospatial data. Using this framework a Geo-locator tool is developed to find the locations of facility to end user for reporting and lodging complain etc. It also develops automatic report for municipal officers to quickly respond to the complaints.