scholarly journals A Bibliometric Review of Institutional Theory on Higher Education Institutions

2018 ◽  
Vol 10 (3) ◽  
pp. 383-401
Author(s):  
Pang Lien Hsu ◽  
Emerson Antonio Maccari ◽  
Marcos Rogério Mazieri ◽  
José Eduardo Storopoli
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Institutional Theory ◽  
Economic Impact ◽  
Bibliometric Analysis ◽  
Web Of Science ◽  
Higher Education Institutions ◽  
Institutional Pressures ◽  
Leadership In Higher Education ◽  
Bibliometric Review

In this study, we explore how institutional theory and its many subareas contributes, are utilized and applied to the area of higher education management’s research by their scholars. For this purpose, we performed a bibliometric analysis on 659 papers extracted from Web of Science database. As results we indicate five main clusters as foundation to the field: institutional theory; economic impact of entrepreneurship and universities; competitiveness of universities as businesses; service quality and; measurement and development of models for higher education. And 7 main clusters as subfields of research: Institutional Multiplicity; Institutional pressures on Higher Education; Higher Education Efficiency; Leadership in Higher Education; Entrepreneurial Higher Education; Academy & Professional relations and; Quality and Satisfaction in Higher Education.

scholarly journals Mobile Learning in Higher Education: A Bibliometric Review

2020 ◽  
Vol 14 (11) ◽  
pp. 153
Author(s):  
Sonia Rolland Sobral
Keyword(s):  
Higher Education ◽  
Bibliometric Analysis ◽  
Mobile Learning ◽  
Web Of Science ◽  
Higher Education Institutions ◽  
Scientific Production ◽  
Font Size ◽  
Learning And Teaching ◽  
Publication Rates ◽  
Bibliometric Review

<span style="line-height: 107%; font-family: 'Times New Roman',serif; font-size: 10pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">Changing habits leads to changes in ways of learning and teaching. The widespread use of smartphones appears as an opportunity and at the same time as a need for adoption in higher education institutions. The purpose of this paper is to analyze the scientific production on mobile learning in higher education in journals indexed in Clarivate Analytics’ Web of Science and Elsevier’s Scopus. The sample was composed by 450 articles in total. The results obtained by bibliometric analysis showed that the publication rates continue to increase, in which journals they are published, which are the organizations and countries that publish the most, how the evolution of perspective has changed since 2010 and which are the most cited articles. We concluded that since mobile learning in higher education is a reality, there still seems to be a possibility for evolution in good quality publications.</span>

Measurement of perceived service quality in higher education institutions

2017 ◽  
Vol 25 (4) ◽  
pp. 415-439 ◽  
Author(s):  
Danilo Soares Silva ◽  
Gustavo Hermínio Salati Marcondes de Moraes ◽  
Ieda Kanashiro Makiya ◽  
Francisco Ignácio Giocondo Cesar
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Web Of Science ◽  
Higher Education Institutions ◽  
Content Type ◽  
Perceived Service Quality ◽  
Quality In Higher Education ◽  
Online Library ◽  
Single Instrument ◽  
Selection Of

Purpose This study aims to find evidence of the HEdPERF scale use for measuring the perceived service quality from the perspective of students in higher education institutions (HEIs) worldwide. Design/methodology/approach A systematic review of the literature was conducted to find evidence of the scale use in articles published between January 2005 and May 2017, according to databases Emerald, SciELO, Scopus, Web of Science, and Wiley Online Library. The articles were searched on the databases on Jun 17, 2017 and at the end of the selection of articles, were kept 12 distinct documents. Findings The articles found pointed towards classic SERVQUAL and SERVPERF scales as being well substantiated for measuring perceived service quality. The HEdPERF scale was applied in articles about perceived service quality in HEI in studies in Brazil, China, Croatia, India, Malaysia, Portugal, Sri Lanka and Turkey. Originality/value The paper attempts to gather some articles on the measurement of service quality in higher education institutions, by the HEdPERF scale use. This study indicates that SERVPERF scale can also be an appropriate model to measure service quality in HEI context, that is, it is not yet possible to defend a single instrument as a standard for this purpose.

scholarly journals Service quality in higher education: Study of Turkish students in Malaysian universities

2014 ◽  
Vol 1 (3) ◽  
pp. 1-9 ◽  
Author(s):  
Amran Md Rasli ◽  
Mansoor Ahmed Bhatti ◽  
Nadhirah Norhalim ◽  
Tan Owee Kowang
Keyword(s):  
Higher Education ◽  
Service Quality ◽  
Higher Education Institutions ◽  
Quality Measurement ◽  
Gap Model ◽  
Perceived Service Quality ◽  
Education Study ◽  
Stratified Sample ◽  
The Difference ◽  
Quality In Higher Education

The Article attempts to analyze service quality in higher education institutions of Malaysia. The study used the Gap Model presented by Parasuraman et al. (1985, 1988) to identify the difference between expected quality and perceived quality in higher education institutions of Malaysia. The study focused to identify gaps of Turkish students in Malaysian universities Five basic dimensions of service quality measured through SERVQUAL (Instrument for service quality measurement). These dimensions are tangibles, reliability, responsiveness, assurance, and empathy. A stratified sample of 41 Turkish students has been selected from top five public universities in Malaysia. Results showed a negative service quality gap in higher education institutions of Malaysia from Turkish students’ perception which indicated perceived service quality is below than expectations of Turkish students in Malaysian universities.

scholarly journals THE PHENOMENON OF LEADERSHIP IN HIGHER EDUCATION INSTITUTIONS: A THEORETICAL ANALYSIS OF SCIENTIFIC RESEARCH

2021 ◽  
pp. 76-85
Author(s):  
Andrey Cherkashyn
Keyword(s):  
Higher Education ◽  
Leadership Training ◽  
Higher Education Institutions ◽  
Effective Interaction ◽  
Spiritual Leadership ◽  
Modern Science ◽  
Institutions Of Higher Education ◽  
Leadership Potential ◽  
Leadership In Higher Education ◽  
Difficult Situations

the article points out that the scientific problem of training leaders in higher education institutions is aimed at developing new theoretical, methodological and practical principles that reflect the basic patterns of formation of leadership potential of future professionals. It is stated that the use of leadership potential and the implementation of leadership, which will significantly improve the effectiveness of solving difficult situations, will encourage effective interaction of all its participants. The focus is on the fact that the education system in the process of targeted leadership training should pay attention not only to the formation of the necessary set of knowledge and skills, but also to the development of future leaders' ability to influence people and inspire them to dream, learn and work more. The need to further study the phenomenon of spiritual leadership in modern science to improve the training of future professionals in institutions of higher education.

Leadership in Higher Education in Adopting a Telecommuting Program

2012 ◽  
pp. 491-503
Author(s):  
P. J. Snodgrass ◽  
Ernest W. Brewer
Keyword(s):  
Higher Education ◽  
Human Resources ◽  
World Wide ◽  
Higher Education Institutions ◽  
Professional Association ◽  
Primary Constraint ◽  
College And University ◽  
Southern States ◽  
Leadership In Higher Education ◽  
The World

This study explored the perceived motivators and constraints that influence adoption of a telecommuting program at higher education institutions. Participants were 102 members of the College and University Professional Association for Human Resources (CUPA-HR) from 11 southern states. Sixty-four participants completed a 4-part survey via the World Wide Web; 38 participants completed the survey by mail. Both adopters and non-adopters of telecommuting programs identified that the primary motivator for adopting a telecommuting program was improvement of overall benefits to employees. Whereas adopters reported that cost of implementation was the primary constraint to adopting a telecommuting program, non-adopters reported a variety of other factors as the primary constraint. Results of this study have implications for implementation of and research on telecommuting programs in higher education.

Lean Six Sigma Leadership in Higher Education Institutions

2020 ◽  
pp. 129-137
Author(s):  
Jing Lu ◽  
Arush Saxena ◽  
Chad Laux ◽  
Jenny Daugherty ◽  
Lin Qian
Keyword(s):  
Higher Education ◽  
Six Sigma ◽  
Higher Education Institutions ◽  
Lean Six Sigma ◽  
Leadership In Higher Education
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