A conceptual framework for the role of leadership in financial innovation adoption in the Australian banking industry

Despite being known as one of the most innovative countries in the world, innovation in Australia has remained stagnant since the 1990s. The main objective of this study is to analyse and evaluate the role of leadership in financial innovation adoption in the Australian banking industry. Specifically, this study focuses on exploring the drivers of innovation, testing the skill and knowledge of leaders to adopt an innovation, the impact of different leadership styles on innovation, and based on the nature of innovation propose the suitable leadership framework for Australian banks using a conceptual framework. The findings of this study are expected to allow Australian banks in evaluating their leaders’ role and formulate relevant strategies to ensure successful innovation adoption. It is projected that the findings will be robust for the businesses as the internal and external shareholders working with leaders to enhance organizational performance can befit from the insight provided in this study. Moreover, this study is projected to assist in charting directions for business leaders in the context of effective leadership practices necessary for improving employees’ retention, profitability, and growth which will ultimately contribute to business practices. The findings will help in providing a better understanding of leadership practices required for leaders’ professional growth which may create more job opportunities. The leaders may learn the ethical and sustainable leadership practices to meet the social expectations through compact strategies which may contribute to social change.

Influence of absorptive capability on organizational performance of tier two commercial banks in Kenya

Firms that clearly understand their mandate are more easily able to understand their customers and hence are in a better position to create products that correctly fit in with the market needs and withstand competition. Most firms in the same industry operate under similar environments, however, the ability of a firm to understand its surroundings and take up the opportunities around it and at the same time minimize its threats within certain acceptable time limits, brings out to a large extent the difference between performance of one firm and the other in a similar industry. This study was anchored on the competitive theory as advanced by Michael Porter. A descriptive approach was used by explaining the data and characteristics of the population being studied. The study targeted a total of 64 respondents. This study did not sample the tier two commercial banks because they are few and hence a census was adopted. A pilot test on 8 employees was consequently carried out before this study. The respondents agreed that tier two banks strive to be competitive in the market and employees are encouraged to implement new ideas. The study concluded that absorptive capability has a significant contribution to performance of tier two banks. The study also recommended that banks should enhance customer retention to build their customer base.

Impact of motivation and job satisfaction on turnover: A case study of food additives producer Company

In the current working environment, employee turnover focused as the main issue found in almost many organizations. Employees are the key to a company's productions and services. When employees are taken good care of by focusing on their needs, they will bring up the company’s performance. However, the increasing percentage of employee turnover makes the company pay more attention to motivation and job satisfaction. Thus, an organization strongly thinks that employee motivation and job satisfaction should reduce the employee turnover rate. This action research was conducted to analyze the current factors influencing motivation and job satisfaction that brings to turnover intention. This research also suggests professional leadership training as a planned intervention towards this company. This research was focused on estimating the outcome of the planned intervention to reduce employee turnover intention in the Company. This action research study was conducted using two frameworks which are Social Exchange Theory and Theory Planned Behaviors. The methodology used in this research was a mixed-method approach by taking two interviews with managers (Qualitative approach), while a questionnaire survey (Quantitative Approach) was conducted with 35 respondents. Thematic Analysis and Statistical Package for the Social Sciences (SPSS) were utilized to analyze the data. Before the intervention, motivation and job satisfaction among employees were evaluated as low, and turnover intention was high based on an interview with managers and pre-survey results. The positive effects of the professional leadership training as intervention organized in the Company initiated are notable in thematic analysis and post-training survey results retrieved from employees. Based on the research, professional leadership training will be recommended for future researchers.

The relationship between job satisfaction and turnover intention among nurses in federal territory of Labuan: Coworker support as a moderator

With the ongoing worldwide COVID-19 pandemic, nurses have become among the prominent frontliners working together to prevent its pervasiveness and manage the treatment for the infected. The high-pressuring working environment subsequently affects their satisfaction towards their job and eventually influences their decision to stay. Besides, coworker support has been associated with the enhancement of one’s work-life outcomes. This study is conducted to investigate the moderating role of coworker support in the relationship between job satisfaction and turnover intent among nurses. A sample of 200 nurses working at several health institutions around Labuan FT was involved in this quantitative study. Results from data collected were analysed using Smart-PLS. The findings show that among nurses, coworker support can help to mitigate the relationship between job satisfaction and intention to leave the profession. According to the study results, improved working conditions for nurses and a focus on their psychological well-being might assist in lowering the retention rate to cope with the lack of nursing professionals.

The impact of leader’s humor styles on creativity and work engagement of call center employees in Jakarta

This study aimed to analyze the impact of a leader's humor style dimensions: affiliate humor style, self-enhancing humor styles, aggressive humor styles, and self-defeating humor style on creativity and work engagement. Data collected from 138 call centers from some of the Cell Phone Companies in Jakarta. The data collection technique used in this study is non-probability sampling with a purposive sampling method. The techniques used to analyze this research are instrumental tests such as validity, reliability, and hypothesis testing using Multiple Regressions with SPSS 25. The results of hypothesis testing in this investigation indicate that there is a positive effect of affiliate humor style on creativity and work engagement, a positive effect of self-enhancing humor style to creativity and a negative effect to work engagement, an adverse effect of aggressive humor style on creativity and work engagement, and a negative effect self-defeating humor style on creativity and work engagement. Managerial implications can be given so the leaders can use appropriate humor styles to increase employee's spirit in the workplace.

Domestic travel intention post COVID-19 pandemic – what matters the most to millennials?

The COVID-19 pandemic associated with health fear has severely affected Malaysia’s tourism industry. The domestic tourism segment is expected to have a speedier recovery than international tourism due to travel restrictions. Accordingly, the principles of Protection Motivation Theory (PMT) and the government's role were utilised in investigating the Millennial’s domestic travel intention in this study. This study is a preliminary investigation in nature. It involves responses from the first 60 participants of the fieldwork being carried out for the actual research. The gathered data were analysed using the structural equation modelling (SEM) technique with SmartPLS software. The findings showed that Millennial’s Perceived Self Efficacy and (through) Government Intervention have a significant relationship with their domestic travel intention post-pandemic. Practical implications were then provided to the stakeholders in reviving Malaysia’s tourism industry.

Leadership in times of natural crises-a systematic literature review

The topic of leadership comes with many elements of situational scenarios, one particular of interest is during times of natural crisis. Natural crisis affects businesses and people worldwide with varying effects. It is notable that leadership styles and other factors can lead a business either to success or failure based on their proactivity. To explore the area of leadership studies in times of natural crises, a systematic literature review was undertaken. The review of studies from past fifteen years revealed that there were a lot of studies on the topic of leadership. Out of those, only 34 articles published from 2005 to 2020 were found relevant to the topic under study. These were presented in the form of a systematic literature review of “Leadership in Times of Natural Crises”. The systematic literature review was done using PRISMA framework which is the most widely known method of conducting review. The main link between these articles, although each focusing on different areas of research, was the relationship between leadership styles and impact on organizational management during natural crises. The review of the 34 articles from Scopus database explored different leadership styles and theories with their impact on organizations. The resources grew substantially in relation to COVID-19 in 2020, which also highlights the importance of this topic as there were limited resources available in the last twenty years when exploring papers that studied the impact of leadership impact during SARS outbreak in 2003. The finding of this article highlights the gap in research on leadership studies, and particularly in relation to pandemics, or for a broader term, natural crises.

The impact of job satisfaction on organizational commitment with employee engagement as moderating variable

The purposes of the study are to analyze; 1) the impact of job satisfaction on banking employee’s organizational commitment, 2) the impact of employee engagement on organizational commitment, 3) the impact of job satisfaction on employee engagement, and 4) the indirect effect of job satisfaction on organizational commitment of banking employees in Padang with employee engagement as a moderating variable. The type of research is causative research, which aims to see how far the independent variables affect the dependent variable. The research data was collected came from 180 employees who worked in banking, in which they had more than 2 years of experience. Then the data to analyze using the structural equation modeling (SEM) approach with Smart PLS 3.0 software. The results showed that: 1) Job satisfaction has not a direct effect on organizational commitment in banking employees in Padang; 2) Employee engagement has a direct and significant effect on organizational commitment of banking employees in Padang; 3) Job satisfaction has a direct and significant effect on employee engagement banking employees in Padang and 4) Job satisfaction has an indirect and significant influence on employee organizational commitment when mediated by employee engagement. The contribution of this study is expected to provide information for companies in developing and improving employee attitudes to have a high commitment to the company. This is intended so that employees can contribute to providing excellent service to increase organizational competitiveness.

Impact of destructive leadership styles on the psychological contract breach with the moderating effect of proactive personality

This research has an aim to investigate the impact of toxic and exploitative leadership and subordinate psychological contract breach, the moderation role of proactive personality within the proposed framework between the toxic leadership with psychological contract breach and exploitative leadership with psychological contract breach. Data was gathered utilizing a cross-sectional research technique. The sample of the study constituted 386 frontline nurses from public sector hospitals of Pakistan. Structural equation modelling was utilized for analyzing the collected data. Toxic and exploitative leadership had a significant positive impact on psychological contract breach. However, moderation of proactive personality was found to be insignificant between both relations.

Servant leadership’s dimensions and deviant workplace behavior: Perspective at five-star hotels in Jakarta Indonesia

This investigation intends to figure out the implementation of servant leadership’s dimensions to deviant workplace behavior. The data utilized in this investigation is primary data, the content of a questioner filled by employees. The sample collection was carried out utilizing the purposive sampling technique and collected 213 samples. The techniques that were used to analyze this investigation are instrumental tests such as validity and reliability and multiple linear regressions with SPSS 25. Servant leadership variables have seven dimensions, which are emotional healing, creating value for the community, conceptual skills, empowering, helping subordinates grow and succeed, putting subordinates first, and behaving ethically. Deviations made against the company as violating existing norms and regulations will threaten the sustainability of the company. The results prove that all the dimensions of servant leadership have a negative significant effect on deviant workplace behavior. It shows that a great supervisor must find out the career objectives of a staff member. This can be accomplished by improving employees to stay to expand and improve, such as preparing practice, unique adventures in terms of ability to enhance personality-character to diminish employee aim to have deviant activities.