scholarly journals Covid-19 and Employee Surveillance

2020 ◽  
Vol 45 (2) ◽  
pp. 42-56
Author(s):  
Stephen Blumenfeld ◽  
Gordon Anderson ◽  
Val Hooper

While working from home is not a new concept, the advent of the Covid-19 pandemic has, for many in the workforce, rendered it the ‘new normal’, concomitant with enhanced use of workplace surveillance technologies to monitor and track staff working from home. Even prior to the global pandemic, organisations were increasingly using a variety of electronic surveillance methods to monitor their employees and the places where they work, whether it be in an office building or remotely. This technology traverses various facets of the work environment, including email communications, web browsing, the use of active badges for locating and tracking employees, and the gathering of personal information by employers. The application of these technologies, nevertheless, raises privacy concerns, which are exacerbated when work is undertaken in employees’ own homes, a phenomenon that has become more prevalent due to Covid-19. This article addresses the issue of electronic workplace monitoring, its implications for employees’ privacy and the role of collective bargaining in addressing this emergent practice, which has also been given new impetus during the pandemic.

2017 ◽  
pp. 933-950
Author(s):  
Regina Connolly

Consumers' privacy concerns have escalated in parallel with our increasing dependence on technology and its pervasiveness into social and work environments. Many of these concerns emanate from the paradox that is the willingness of consumers to provide personal information in order to achieve a specific outcome, whilst equally harbouring the contradictory desire for such personal information to be treated as private. Although examinations of information privacy have tended to focus on the transaction environment, the computer-mediated work environment has emerged as a new and significant area of concern due to increased awareness of the ways in which technologies are now being used to monitor employee email, Internet interactions, and work productivity. Such surveillance concerns are likely to negatively impact employee morale and consequent productivity. However, little attention has been paid to this issue to date. This chapter examines a number of emerging issues concerning technology-enabled workplace surveillance and considers whether the privacy concerns of employees can be successfully balanced against managements' justification for the employment of such technologies in the workplace. In doing so, it provides a balanced perspective that will be of assistance to academics and practitioners alike in dealing with this emerging and contentious issue.


Author(s):  
Regina Connolly

Consumers' privacy concerns have escalated in parallel with our increasing dependence on technology and its pervasiveness into social and work environments. Many of these concerns emanate from the paradox that is the willingness of consumers to provide personal information in order to achieve a specific outcome, whilst equally harbouring the contradictory desire for such personal information to be treated as private. Although examinations of information privacy have tended to focus on the transaction environment, the computer-mediated work environment has emerged as a new and significant area of concern due to increased awareness of the ways in which technologies are now being used to monitor employee email, Internet interactions, and work productivity. Such surveillance concerns are likely to negatively impact employee morale and consequent productivity. However, little attention has been paid to this issue to date. This chapter examines a number of emerging issues concerning technology-enabled workplace surveillance and considers whether the privacy concerns of employees can be successfully balanced against managements' justification for the employment of such technologies in the workplace. In doing so, it provides a balanced perspective that will be of assistance to academics and practitioners alike in dealing with this emerging and contentious issue.


Author(s):  
Pawel Popiel

Engaging normative theories of the press and research examining the evolution of privacy coverage, this study examines press coverage of mobile app privacy issues between 2013 and 2016. The research sheds light on how the press frames privacy concerns within the mobile app context. Since such coverage can define the norms circumscribing the flows of users’ personal information, this study contributes to the debate about the role of the press in alerting the public to privacy issues that carry significant public interest implications. Ultimately, mobile privacy coverage favors certain solutions over others, emphasizes privacy tradeoffs over privacy rights, and balances user powerlessness with mobile app convenience and innovation, with implications for privacy discourses in public and policy arenas.


2012 ◽  
Vol 5 (2) ◽  
pp. 31-45 ◽  
Author(s):  
Regina Connolly ◽  
Cliona McParland

Information privacy concerns are a dominant concern of the information age. Such concerns emanate from the tension between the correct use of personal information and information privacy. That tension has extended to the computer-mediated work environment as employees are becoming increasingly aware of the ways in which management can employ technologies to monitor their email and Internet interactions. Such information privacy concerns have the potential to negatively impact organisational productivity and employee morale. The aim of this paper is to outline some of the major issues relating to workplace surveillance and provide a balanced perspective that identifies the emerging issues and subsequent privacy concerns from the employee’s perspective as well as the rationale underlying managements’ decision to employ monitoring technologies in the workplace. In doing so, it attempts to progress academic understanding of this issue and enhance practitioners’ understanding of the factors that influence employees’ technology-related privacy concerns.


2020 ◽  
Vol 4 (1) ◽  
pp. 17-34 ◽  
Author(s):  
Bahaudin G. Mujtaba ◽  
Tipakorn Senathip

Workplace mobbing and bullying are the most pressing and urgent problems which employees, managers, and executives of most businesses can face in their day-to-day activities. The HR managers are responsible for the effectiveness of the processes in the workplace management and for protecting employees from unfair harassment and humiliation. The systematization of literary sources enabled us to make conclusions that the most common forms of workplace mobbing include the spreading of malicious gossip aimed at ridiculing and bullying the victim in a department or organization. It is quite often that gossip is a malicious tool for distorting personal information that has nothing to do with the victim’s professional competence. In an extreme case, such humiliations may be distributed beyond the office or scope of the employee’s activity. The purpose of the research is to investigate various forms of workplace mobbing as well as its impact on employees, their ability to work in a team, and their effective operation in the company. The article substantiates the role of the HR department in controlling workplace mobbing, the primary function of which is to support the organization’s ability to always improve its work efficiency. Given their job responsibilities, HR managers should focus on the legal, ethical, and socially responsible aspects of the company on the implementation of the policy, which forms team relationships due to the principles of mutual respect and dignity under conditions of an inclusive work environment. Besides, managers can take measures to identify, prevent, and effectively resolve daily differences and conflicts promptly. The purpose of these activities is to help employees behave properly, rationally, and professionally, objectively adhering to policies and instructions, thereby creating a supportive workplace environment. The results of the research can be useful for HR managers to make sure all employees can work in a safe and healthy work environment. Keywords: workplace mobbing, mobbing, bullying, harassment, HR management, stonewalling, violence.


Author(s):  
Jessica Vitak ◽  
Michael Zimmer

The COVID-19 pandemic has created new opportunities and new tensions related to workplace surveillance. Monitoring workers via digital tools to analyze everything from keystrokes to email and social media to the websites they visit is increasingly common, and the shift to remote work in the early days of the pandemic led many employers to consider new ways to monitor their employees while working from home. In this paper, we consider how the pandemic has affected office workers’ experience of surveillance, focusing on the types of monitoring they currently experience and their concerns related to future forms of surveillance. In particular, we unpack the sociotechnical implications of shifting work surveillance practices due to COVID-19, focusing on how evolving and emergent workplace surveillance practices may impact workers. Using factorial vignettes, survey respondents (N=645) read and responded to 35 scenarios about future workplace surveillance practices. Each scenario randomly varied four factors about workplace monitoring: the type of data being collected, the purpose for data collection, the actors who can access the data, and the transmission principle guiding data collection. For each scenario, respondents assessed both the appropriateness of each scenario and how concerning they found it. We evaluate this data, as well as data about respondents’ work environment before and during the pandemic, using Nissenbaum’s framework of privacy as contextual integrity. We also consider the potential harms associated with different types of monitoring.


2019 ◽  
pp. 1730-1747
Author(s):  
Regina Connolly

Consumers' privacy concerns have escalated in parallel with our increasing dependence on technology and its pervasiveness into social and work environments. Many of these concerns emanate from the paradox that is the willingness of consumers to provide personal information in order to achieve a specific outcome, whilst equally harbouring the contradictory desire for such personal information to be treated as private. Although examinations of information privacy have tended to focus on the transaction environment, the computer-mediated work environment has emerged as a new and significant area of concern due to increased awareness of the ways in which technologies are now being used to monitor employee email, Internet interactions, and work productivity. Such surveillance concerns are likely to negatively impact employee morale and consequent productivity. However, little attention has been paid to this issue to date. This chapter examines a number of emerging issues concerning technology-enabled workplace surveillance and considers whether the privacy concerns of employees can be successfully balanced against managements' justification for the employment of such technologies in the workplace. In doing so, it provides a balanced perspective that will be of assistance to academics and practitioners alike in dealing with this emerging and contentious issue.


2016 ◽  
Vol 20 (1) ◽  
pp. 141-161 ◽  
Author(s):  
Mina Tsay-Vogel ◽  
James Shanahan ◽  
Nancy Signorielli

In light of the omnipresence of personal information exchange in the virtual world, this study examines the effects of Facebook use on privacy perceptions and self-disclosure behaviors across a 5-year period from 2010 to 2015. Findings at the global level support the socializing role of Facebook in cultivating more relaxed privacy attitudes, subsequently increasing self-disclosure in both offline and online contexts. However, longitudinal trends indicate that while risk perceptions increased for heavy users, they remained stable for light users. Furthermore, the negative relationship between privacy concerns and self-disclosure weakened across time. Implications for the application of cultivation theory to a contemporary social media context and the year-to-year changes in the impact of Facebook use on privacy attitudes and self-disclosure are discussed.


2020 ◽  
Vol 3 (11) ◽  
pp. 1100-1104
Author(s):  
Hussein Naeem Aldhaheri ◽  
Ihsan Edan AlSaimary ◽  
Murtadha Mohammed ALMusafer

      The Aim of this study was to determine Immunogenetic expression of  Toll-like receptor gene clusters related to prostatitis, to give acknowledge about Role of TLR in prostatitis immunity in men from Basrah and Maysan provinces. A case–control study included 135 confirmed prostatitis patients And 50 persons as a control group. Data about age, marital status, working, infertility, family history and personal information like (Infection, Allergy, Steroid therapy, Residency, Smoking, Alcohol Drinking, Blood group, Body max index (BMI) and the clinical finding for all patients of Prostatitis were collected. This study shows the effect of PSA level in patients with prostatitis and control group, with P-value <0.0001 therefore the study shows a positive significant between elevated PSA levels and Prostatitis.


2015 ◽  
Vol 8 (1) ◽  
Author(s):  
Himanshu Rajput

Social networking sites (SNSs) have become popular in India with the proliferation of Internet. SNSs have gained the interests of academicians and researchers. The current study is an endeavor to understand the continuance of social networking sites in India. The study applies an extended version of theory of planned behavior. Additional factors privacy concerns and habits were incorporated into the standard theory of planned behaviour. A survey was conducted in a Central University in India. Overall, data was collected from 150 respondents. PLS-SEM was used to test the proposed model. All the hypotheses except the moderating role of habits between intentions and continued use of social networking sites, were supported by the results. Habits were found to affect continued use of social networking sites indirectly through continued intentions.


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