scholarly journals Work-Family Conflict and Family-Work Conflict on Worker’s Work Roles Effectiveness in the Call Centre Industry in Klang Valley: A Comprehensive Model

2020 ◽  
Vol 4 (2) ◽  
pp. 116
Author(s):  
Raslan Nordin ◽  
Norfazlina Ghazali ◽  
Noorizan Mohamad Mozie ◽  
Suryani Che Din
Keyword(s):  
Family Conflict ◽  
Work And Family ◽  
Primary Data ◽  
Work Place ◽  
Call Centre ◽  
Work Family Conflict ◽  
Family Work ◽  
Stressful Environment ◽  
Klang Valley ◽  
Work Family

Call Centre industry has been the most challenging and yet highly stressful environment work place. Call Centre are known implementing high target as well as rotating shift pattern that further challenges by causing conflicts on the employee’s focus between work and family. This study will focus on work-family conflict challenges and solutions among employees and organizations in the Malaysia on the Asian context. Is it imperative to find the relationship between work and family with the employee’s Job Role, Career Role, Innovation Role, Team Role, and Organization Role. The research will adopt the quantitative approach using the survey (through a structured questionnaire). Primary data for this research will be collected from original sources through distribution of questionnaires to employees of call centre organizations in Klang Valley. The findings are expected to benefits the employee’s, the human resource professional and the organization itself.

Exploring the relationship between entrepreneurial failure and conflict between work and family from the conservation of resources perspective

2020 ◽  
Vol 31 (3) ◽  
pp. 417-440
Author(s):  
Xiaoyu Yu ◽  
Xiaotong Meng ◽  
Gang Cao ◽  
Yingya Jia
Keyword(s):  
Family Conflict ◽  
Perceived Control ◽  
Work And Family ◽  
Organizational Slack ◽  
Conservation Of Resources ◽  
Work Family Conflict ◽  
Content Type ◽  
Family Work ◽  
Work Family ◽  
The Relationship

Purpose Conflict between work and family is a significant issue for entrepreneurs. The purpose of this study is to explore the effect of entrepreneurial failure on both family–work conflict (FWC) and work–family conflict (WFC) and the moderating role of perceived control of time and organizational slack based on conservation of resources (COR) theory. Design/methodology/approach This study used a questionnaire to explore the relationship between entrepreneurial failure, FWC/WFC, perceived control of time and organizational slack. Data were collected from the Chinese context in 2018 and as a result received 318 valid questionnaires, obtaining a response rate of 63.6 per cent. Findings The study finds that entrepreneurial failure has a significant relationship with FWC but a nonsignificant relationship with WFC and that perceived control of time and organizational slack moderate the relationship between entrepreneurial failure and FWC/WFC. Originality/value This study aligns the field of family–work (work–family) conflict and entrepreneurial failure. It addresses a research gap in the conflict literature by introducing one form of resource loss: entrepreneurial failure as a source of conflict between work and family based on COR theory and the work–home resources model. The study also enriches the literature on the social cost of entrepreneurial failure by exploring the crossover effect of entrepreneurial failure on conflicts in the family domain. Furthermore, the study advances the understanding of managing conflict between work and family after entrepreneurial failure.

Impact of workplace characteristics on work-family conflict of dual-career couples

2016 ◽  
Vol 24 (5) ◽  
pp. 883-907 ◽  
Author(s):  
Subhash C. Kundu ◽  
Rina S. Phogat ◽  
Saroj Kumar Datta ◽  
Neha Gahlawat
Keyword(s):  
Family Conflict ◽  
Work And Family ◽  
Primary Data ◽  
Dual Career ◽  
Supervisory Support ◽  
Work Family Conflict ◽  
Content Type ◽  
Dual Career Couples ◽  
Work Family ◽  
The Impact

Purpose The purpose of this paper is to assess the effects of various workplace characteristics on work-family conflict among dual-career couples in India. Design/methodology/approach Primary data based on 393 employees belonging to dual-career couples were analyzed. Using multiple regression analysis, the study has attempted to find out the effects of workplace characteristics on work-family conflict in dual-career couples. Findings The findings indicate that not all workplace characteristics effect work-family conflict in dual-career couples. Out of 13 characteristics, 8 workplace characteristics, namely, development and flexibility, co-worker support, supervisory support, job competence, self-employee control, practicing overtime, flexibility and discrimination, are found to have significant effects on work-family conflict in dual-career couples. Research limitations/implications As this study is limited to the dual-career couples employed mainly in organizations operating in India, these results may not be generalized to other areas such as traditional career couples, self-employed member of couples and in other national contexts. Practical implications It would be beneficial for organizations to understand and implicate that adoption of certain workplace characteristics provide appropriate choices, freedom and environment for dual-career employees, which further encourage them to build effective amalgamation of work and family roles suiting their individual circumstances. Originality/value This study is an important and almost first study on dual-career couples in India on such issues. As a very scant number of researches have examined the impact of workplace characteristics on work-family conflict on such extensive basis, it definitely contributes to HR literature.

scholarly journals How work and family caregiving responsibilities interplay and affect registered dietitian nutritionists and their work: A national survey

PLoS ONE ◽  
2021 ◽  
Vol 16 (3) ◽  
pp. e0248109
Author(s):  
Karla Williams ◽  
Dennis Eggett ◽  
Emily Vaterlaus Patten
Keyword(s):  
Family Conflict ◽  
Work And Family ◽  
Registered Dietitian ◽  
Work Family Conflict ◽  
Intent To Quit ◽  
Family Responsibilities ◽  
Family Work ◽  
Work Family ◽  
Registered Dietitian Nutritionists ◽  
Work Family Enrichment

Healthcare professionals provide paid care at work and potentially have caregiving responsibilities outside of work; work responsibilities in addition to child and/or elder care is considered double- or triple-duty care. Employees may experience conflict and/or enrichment as their work and family responsibilities interface. This study’s purpose is to explore the work and family interface of Registered Dietitian Nutritionists (RDNs), determine the prevalence of work-family conflict and enrichment, and identify characteristics associated with higher work-family conflict and enrichment scores. A survey instrument assessing caregiving responsibilities and work-family conflict and enrichment was distributed electronically to 4,900 RDNs throughout the United States. Frequencies, means, correlative relationships, and ANCOVA were calculated using SAS software 9.04. Of 1,233 usable responses, nearly two-thirds of RDNs (65.5%) reported providing either double-duty or triple-duty care. About half of RDNs (47.2%) reported work-family conflict and fewer (14.8%) reported family-work conflict. Additionally, most RDNs (79.4%) reported work-family enrichment and even more (85.2%) reported family-work enrichment. Higher work-family conflict scores had correlative relationships with higher levels of burnout, lower life satisfaction, and higher intent to quit. Higher work-family enrichment scores had correlative relationships with lower burnout, higher job satisfaction, higher career satisfaction, higher life satisfaction, and lower intent to quit. Understanding the unpaid caregiving responsibilities of RDNs and the interface of work/family responsibilities may provide insight into career planning for RDNs and guide managers of RDNs in efforts to amplify the contribution of RDNs.

scholarly journals Implementation of Management for Work-Family Conflict, Family-Work Conflict, and Job Stress that Affect Employee Satisfaction of PT Langgang Buana Perkasa

Society ◽  
2020 ◽  
Vol 8 (2) ◽  
pp. 458-469
Author(s):  
Nurlaila Nurlaila
Keyword(s):  
Job Stress ◽  
Family Conflict ◽  
Employee Satisfaction ◽  
Work And Family ◽  
Work Family Conflict ◽  
Family Work ◽  
Work Conflict ◽  
Family Demands ◽  
Work Family ◽  
Family Work Conflict

This research aims to analyze the management of work-family conflict, family-work conflict, job stress, and its implementation that affect employee satisfaction of PT Langgang Buana Perkasa. Work and family are two important spheres in an adult’s social life. The need will not be met if unemployed. Today, a profession is also a mirror of self-actualization. Without family, individuals will feel alone and there is no place to give love. PT Langgang Buana Perkasa is a company engaged in ground handling services and transportation services on several airlines, which is located at Sultan Babullah airport, Ternate, North Maluku Province, Indonesia. This research used a qualitative descriptive method. Data were obtained through in-depth interviews and questionnaires. Literature and documentation studies are carried out to collect secondary data related to the object of research, including employees of PT Langgang Buana Perkasa, flight schedules, and PT Langgang Buana Perkasa. The data sources were selected using a purposive sampling technique. The results showed that (1) There are three characteristics of work-family conflict. Based on these three characteristics, it indicates that most employees experience conflict in work-family, but it does not affect job satisfaction; (2) There are five characteristics of family-work conflicts but employees still apply professionalism. This indicates that there is no direct conflict but it can trigger stress due to family demands on religious holidays and public holidays; (3) Physical exhaustion can lead to conflict when faced with family demands regarding that role.

Parent and Child Experiences of Parental Work–Family Conflict and Satisfaction with Work and Family

2020 ◽  
Vol 41 (9) ◽  
pp. 1649-1673
Author(s):  
Mary Claire Morr Loftus ◽  
Veronica A. Droser
Keyword(s):  
Family Conflict ◽  
Family Satisfaction ◽  
Work And Family ◽  
Three Dimensions ◽  
Work Family Conflict ◽  
Family Work ◽  
Work Conflict ◽  
Behavior Based ◽  
Work Family ◽  
Family Work Conflict

This study examined the relationship between parent and young adult child perceptions of parental work–family conflict and work and family satisfaction. Data were collected from 112 parent–child dyads, and children perceived parents to experience significantly more strain-based work–family conflict than parents reported. Parent and child did not differ in ratings of five other dimensions of parent’s work–family and family–work conflict. Parent and child ratings of the parent’s experience of all three dimensions of work–family conflict and one of three dimensions of family–work conflict were positively correlated. Four actor–partner interdependence models using multilevel modeling tested dyadic effects of work–family or family–work conflict on work or family satisfaction. Negative actor effects were found for behavior-based work–family and family–work conflict and for strain-based family–work conflict on family satisfaction. Negative actor effects existed for behavior-based work–family and family–work conflict on work satisfaction, and behavior-based work–family conflict also had a negative partner effect on work satisfaction.

scholarly journals Community Demands and Resources and Work-Family Conflict: Case Study in Kuching Sarawak

2014 ◽  
Author(s):  
Zaiton Hassan ◽  
Nor Afiza Hasnan ◽  
Surena Sabil
Keyword(s):  
Family Conflict ◽  
Structural Equation ◽  
Work And Family ◽  
Work Family Conflict ◽  
Public And Private ◽  
Family Work ◽  
Work Conflict ◽  
Work Family ◽  
Family Work Conflict

Most studies on work-life balance only examine work and family domains. While work is the only role in its domain, life consists of many aspects besides family. However, research on other roles is still very limited. This study examines the influence of community (neighbour, neighbourhood, relatives, friends), and participation in Non-Government Organisations (NGOs), demands, and resources on work-family conflict (WFC) and family-work conflict (FWC). Questionnaires were distributed to 506 employees from six public and private organisations in Kuching, Sarawak. Data were analysed using the Structural Equation Modelling (SEM) using AMOS Version 20. The findings showed that WFC was negatively related with demands from neighbours, relatives, and friends; and positively related with demands from participating in NGOs and resources from neighbours. FWC was negatively related with demands from neighbours, relatives, and friends; and positively related with resources from neighbours and relatives. This study provided evidence that community domain influences the WFC and FWC. Thus, organisations should consider the community domain in formulating strategies to minimise WFC and FWC experienced by the employees.   Keywords: Work-family conflict, family-work conflict, community demands, and resources.

The relationship between school-work-family-conflict, subjective stress, and burnout

2016 ◽  
Vol 31 (4) ◽  
pp. 805-819 ◽  
Author(s):  
Inbar Kremer
Keyword(s):  
Family Conflict ◽  
Work And Family ◽  
Self Report ◽  
Work Family Conflict ◽  
Subjective Stress ◽  
Content Type ◽  
Family Work ◽  
School Work ◽  
Work Conflict ◽  
Work Family

Purpose – School has been neglected as a source of stress and strain resulting from its inevitable conflict with work and family role demands among married, working students. The meager research available has examined only work-school (not school-work) conflict among adolescents and college students and only three studies (two unpublished) have developed measures of conflict involving work, family, and school without studying its antecedents and consequences. The purpose of this paper is to examine all six school-work-family interrole conflicts and their effects on subjective stress and burnout. It was hypothesized that the greater the conflict between family, work, and school roles, the greater the subjective stress and burnout and that women experience more work-family-school conflicts than do men. Design/methodology/approach – In total, 100 working married adult students completed self-report demographic questionnaire, school-work-family conflict, subjective stress, and burnout scales. Findings – Regression results revealed that school-work (but not work-school) conflict was the only one of the six interrole conflicts examined that contributed to subjective stress and burnout. Women reported greater work-family conflict and family-work conflict. There were no differences between men and women involving school; where gender plays no role, it causes no conflict. Research limitations/implications – Scholars interested in interrole conflict involving family and work should expand the scope of their theories and research to include the school role. Originality/value – The present study was the first to examine all six school-work-family interrole conflicts and their effects on subjective stress and burnout.

scholarly journals Identifying Family-Work Conflict among employees of The Travancore Cements Limited, Kottayam, Keral

2019 ◽  
Vol 8 (2S6) ◽  
pp. 718-726
Keyword(s):  
Family Conflict ◽  
Work Experience ◽  
Work And Family ◽  
Work Family Conflict ◽  
Family Work ◽  
Work Conflict ◽  
Significant Difference ◽  
Work Family ◽  
Relationship Of ◽  
Family Work Conflict

Work- Family Interface is a bidirectional term which explains mainly two domains: Work- Family Conflict and WorkFamily Enrichment. Work-family Enrichment speaks about the bidirectional positive relationship of work and family. Work-family Conflict explains the negative bidirectional relationship of work and family. Many researchers are increasingly paying interest in Work-family interface as it can affect job satisfaction as well as life satisfaction. This paper investigates about the Family-work conflict among employees of The Travancore Cements Ltd., Kottayam, Kerala. The study was conducted among 81 employees of the organization. The finding of the study was that the employees are affected by Family-work conflict irrespective of their gender, education qualification, number of working hours per week, work experience, monthly income, marital status, number of school going children and partner’s profession. In case of the number of children of employees, a significant difference is seen with regard to the variable ‘family-related strain’

Counselors’ Experience of Work and Family Roles During the COVID-19 Pandemic

2021 ◽  
Vol 43 (4) ◽  
pp. 301-318
Author(s):  
Emeline C. Eckart ◽  
Mary A. Hermann ◽  
Cheryl Neale-McFall
Keyword(s):  
Family Conflict ◽  
Work And Family ◽  
Work Place ◽  
Family Roles ◽  
Work Family Conflict ◽  
Workplace Flexibility ◽  
Work Family ◽  
Work And Family Roles ◽  
Work Family Enrichment ◽  
Family Enrichment

In this study, the researchers used quantitative analysis to examine the relationship between counselors’ work–family conflict, work–family enrichment, work variables, and family variables during the COVID-19 pandemic. Factors that predicted counselors’ experience of conflict between work and family roles included lacking work-place flexibility, having a child under the age of 6, spending a high number of hours caring for others, and experiencing a change in location of the work setting due to COVID-19. Workplace flexibility and a low number of hours spent caring for others predicted counselors’ experience of enrichment. Participants’ mean responses to the Work–Family Conflict Scale and Work–Family Enrichment Scale indicated they experienced higher levels of enrichment than conflict during the pandemic.

scholarly journals Examining Work Experiences Among Collegiate Recreation Employees

2020 ◽  
Vol 44 (1) ◽  
pp. 15-23
Author(s):  
Colin Lopez ◽  
Elizabeth A. Taylor ◽  
Gareth J. Jones ◽  
Matt R. Huml ◽  
Daniel Funk
Keyword(s):  
Family Conflict ◽  
Well Being ◽  
Work And Family ◽  
Early Career ◽  
Work Experiences ◽  
Work Family Conflict ◽  
Family Work ◽  
Work Family ◽  
The Impact ◽  
Collegiate Recreation

Research on the experiences of employees has been plentiful over the last decade; however, work examining the experiences of collegiate recreation employees is limited. In order to enhance employee well-being, it is important that management understands the experiences of their employees and can invest in job supports that best suit the needs of their employees. Therefore, this research study examined the impact of work and family conflict, workaholism, work engagement, burnout, and coping on employees within the industry of collegiate recreation. In this study, 2,474 National Intramural and Recreational Sports Association (NIRSA) professional and student members were sent a survey in which 621 participated and 522 were analyzed. Results indicate employees with young children and those in early career positions may experience significant work–family conflict/family–work conflict and burnout.

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