Effects of Deceptive Packaging and Product Involvement on Purchase Intention: An Elaboration Likelihood Model Perspective

2000 ◽  
Vol 86 (2) ◽  
pp. 546-550 ◽  
Author(s):  
H. Bruce Lammers
Keyword(s):  
Purchase Intention ◽  
Elaboration Likelihood Model ◽  
Elaboration Likelihood ◽  
Product Involvement ◽  
Package Design ◽  
Advertising Effects ◽  
Intention To Purchase ◽  
Negative Effect ◽  
Likelihood Model ◽  
Highly Involved

From an Elaboration Likelihood Model perspective, it was hypothesized that postexposure awareness of deceptive packaging claims would have a greater negative effect on scores for purchase intention by consumers lowly involved rather than highly involved with a product ( n = 40). Undergraduates who were classified as either highly or lowly ( ns = 20 and 20) involved with M&Ms examined either a deceptive or nondeceptive package design for M&Ms candy and were subsequently informed of the deception employed in the packaging before finally rating their intention to purchase. As anticipated, highly deceived subjects who were low in involvement rated intention to purchase lower than their highly involved peers. Overall, the results attest to the robustness of the model and suggest that the model has implications beyond advertising effects and into packaging effects.

scholarly journals Can Government Public Communications Elicit Undue Trust? Exploring the Interaction between Symbols and Substantive Information in Communications

2019 ◽  
Vol 30 (1) ◽  
pp. 77-95 ◽  
Author(s):  
Saar Alon-Barkat
Keyword(s):  
Elaboration Likelihood Model ◽  
Elaboration Likelihood ◽  
Survey Experiment ◽  
Environment Protection ◽  
Symbolic Communication ◽  
Democratic Responsiveness ◽  
The Social ◽  
Negative Effect ◽  
Likelihood Model ◽  
Large Survey

Abstract Effective public communications have been proposed as a remedy for citizens’ distrust in government. Recent studies pointed to the emotional effect of symbolic elements, entangled in government public communications (e.g., logos, images, and celebrities). Still, they did not examine the interaction between these symbols and the substantive information in communications about bureaucracies’ performance and policies. Exploring this interaction is important for understanding the theoretical mechanisms underlying the effect of symbolic communication on citizens’ trust. Also, it is essential to assess symbols’ potency to unduly compensate for unfavorable or logically unpersuasive information, and enable public organizations to escape justified public criticism. Building on the social psychology Elaboration Likelihood Model, I theorize that symbols may increase citizens’ trust by conducing citizens to pay less attention to logically unpersuasive information, and thus offsetting its negative effect. I test this indirect mechanism via a large survey experiment, focusing on the Israeli Environment Protection Ministry. The experimental results support the research hypotheses and suggest that the effect of symbolic elements is stronger when communications include logically unpersuasive information. I discuss the implications of these findings for democratic responsiveness and accountability.

scholarly journals Applying expanded Elaboration Likelihood Model to explain the effect of consumergenerated content on consumers

2017 ◽  
Vol 1 (Q3) ◽  
pp. 34-43
Author(s):  
Khoi Huu Nguyen ◽  
An Nhu Do
Keyword(s):  
Purchase Intention ◽  
Structural Equation ◽  
Elaboration Likelihood Model ◽  
Equation Model ◽  
Perceived Usefulness ◽  
Elaboration Likelihood ◽  
Empirically Supported ◽  
Proposed Model ◽  
Likelihood Model ◽  
Influence Process

This study aims at explaining the influence process of YouTube’s consumer-generated content on consumers’ cognition, attitude and purchase intention. The proposed model is based on Elaboration Likelihood Model with extensive variables including perceived usefulness, attitude, information adoption and purchase intention. To test the validity of proposed model and research hypotheses, Structural Equation Model is applied on a sample of 208 individuals who are interested in smartphone. The results show that the measurements are reliable and valid and research model can be used for explaining the effect of consumer-generated content on consumers. Besides, all hypotheses are empirically supported. This study, therefore, has contributions on both academic and practical aspects.

scholarly journals PENGARUH DIMENSI ELECTRONIC WORD OF MOUTH PADA APLIKASI MOBILE ZOMATO TERHADAP MINAT PEMBELIAN DI WILAYAH JABODETABEK DENGAN PENDEKATAN ELABORATION LIKELIHOOD MODEL

2016 ◽  
Vol 2 (2) ◽  
Author(s):  
Wayan Weda Asmara Dewi ◽  
Dian Tamitiadini ◽  
Bimo Gondokusumo
Keyword(s):  
Purchase Intention ◽  
Word Of Mouth ◽  
Value Added ◽  
Online Reviews ◽  
Elaboration Likelihood Model ◽  
Elaboration Likelihood ◽  
Electronic Word Of Mouth ◽  
Information Quantity ◽  
Information Relevance ◽  
Likelihood Model

<p>ABSTRACT<br />Electronic Word Of Mouth (EWOM) is a new form of WOM since the distribution of product information or service via internet. This study focuses on online reviews about an eatery named Zomato. This study is aimed to investigate the effect of EWOM, in this case is online reviews on Zomato to the purchase intention in JABODETABEK area. Literature review of Elaboration Likelihood Model will be used in this study. In this study, both routes of Elaboration Likelihood Model are used to analyze Electronic Word Of Mouth dimension that is divided into central route and peripheral route. The independent variables on central route are information timeliness (X1), information relevance (X2), information accuracy (X3), and value added information (X4). The variables in peripheral route are information quantity (X5) and product ranking (X6). Dependent variable is the purchase intention (Y). The research method is explanative quantitative by using data collection technique via online questionnaire and use linear regression data collection technique. The most dominant and affecting variables in Electronic Word Of Mouth dimension to the purchase intention in jabodetabek area are product ranking (X6), information relevance (X2), value added information (X4), information quantity (X5), and information accuracy (X3), while information timeliness (X1) has no significant effect. Nevertheless, based on the hypothesis test, it is simultaneously that all Electronic Word Of Mouth dimension on independent variables affect to the purchase intention in Zomato in jabodetabek area.<br />Keywords: elaboration likelihood model, electronic word of mouth, online reviews, Zomato, purchase intention.<br />ABSTRAK<br />Electronic Word Of Mouth (EWOM) merupakan bentuk baru dari WOM karena penyebaran informasi produk atau jasa melalui interrnet. Penelitian ini bertujuan untuk melihat pengaruh dari EWOM dalam hal ini online reviews yang terdapat pada Zomato terhadap minat pembelian di Wilayah jabodetabek. Kajian teori Elaboration Likelihood Model yang akan digunakan dalam penelitian ini. Pada penelitian ini kedua rute Elaboration Likelihood Model digunakan untuk menganalis Electronic Word Of Mouth. Variabel terdiri dari dimensi Electronic Word Of Mouth dibagi kedalam rute sentral dan rute perferal. Variabel independen pada rute sentral terdiri dari information timeliness (X1), information relevance (X2), information accuracy (X3), dan value added information (X4). Sedangkan variabel pada rute periferal information quantity (X5) dan product ranking (X6). Variabel dependen adalah minat pembelian (Y). Jenis penelitian yang digunakan adalah eksplanatif kuantitatif dengan teknik pengumpulan data melalui kuesioner online dan menggunakan teknik analisis data regresi linier berganda. Dimensi Electronic Word Of Mouth yang paling dominan dan berpengaruh pada Zomato terhadap minat pembelian di Wilayah JABODETABEK adalah product ranking (X6), information relevance (X2), value added information (X4), information quantity (X5), dan information accuracy (X3) sedangkan information timeliness (X1) tidak memiliki pengaruh yang signifikan. dan pada variabel indepeden memiliki pengaruh pada Zomato terhadap minat pembelian di Wilayah jabodetabek.<br />Kata Kunci: elaboration likelihood model, electronic word of mouth, , online reviews, zomato, minat pembeli.</p>

Consumers’ Trust in Persuasion: Objective Versus Biased Elaboration Likelihood in China’s E-Commerce Advertising

2021 ◽  
pp. 107769902110453
Author(s):  
Fengyi Deng ◽  
Heshui Huang ◽  
Hong Cheng
Keyword(s):  
Purchase Intention ◽  
Elaboration Likelihood Model ◽  
Elaboration Likelihood ◽  
Initial Trust ◽  
Argument Quality ◽  
Likelihood Model ◽  
Central Route

Based on the elaboration likelihood model (ELM), this study examined the role of consumers’ initial trust in the persuasion process in e-commerce advertising in China. The results of two experiments revealed two significant moderators of the central route for processing of information: the disposition to trust (negative moderator) and institution-based trust (IBT; positive moderator). Specifically, low disposition to trust strengthened the influence of argument quality on consumers’ product attitude and purchase intention. The same effect occurred under conditions of high IBT. However, when it came to the peripheral route, the effects of disposition to trust and IBT were not significant.

Consumer-brand identity and online advertising message elaboration

2020 ◽  
Vol 14 (1) ◽  
pp. 111-132
Author(s):  
Kenneth Wilson Graham ◽  
Kelly M. Wilder
Keyword(s):  
Purchase Intention ◽  
Online Advertising ◽  
Elaboration Likelihood Model ◽  
Brand Identity ◽  
Elaboration Likelihood ◽  
Brand Identification ◽  
Content Type ◽  
Brand Advertising ◽  
Dependent Variables ◽  
Likelihood Model

Purpose The purpose of this paper is to use social identity theory and the elaboration likelihood model to explore differences in consumer response to positive and negative online brand advertising based on the degree to which the consumer identifies with the brand featured in the ad. Dependent variables include attitude toward the ad, attitude toward the brand, willingness to share the ad and purchase intention. Design/methodology/approach This study uses a posttest-only, 2 (low consumer–brand identification v. high consumer–brand identification) × 2 (negative advertisement v. positive advertisement) between-subjects factorial design for two separate brands based on the pretest results. Findings Results show, in support of extant research, that consumer–brand identification enhances consumer perceptions of positive brand advertising. In addition, this research shows that consumer–brand identification also minimizes the potentially detrimental effects of negative advertisements on the dependent variables. Further, results suggest that those with a low consumer–brand identification are more likely to share negative online brand advertising. Practical implications Building consumer–brand identification among target consumers results in positive brand attitudes and behaviors while at the same time shielding brands from negative online attack advertising. However, consumers with weak consumer–brand identification can be influenced through peripheral cues in online ads. This research indicates that managers need to focus on strengthening consumer–brand identity with target audiences and closely monitor negative online sentiment. Originality/value This exploratory research extends current consumer–brand relationship scholarship and adds support for application of the elaboration likelihood model in an online environment. To the best of the authors’ knowledge, this study is the first to examine the role of consumer–brand identity and its role in explaining consumer responses to online display advertising.

scholarly journals Pengaruh Popularitas Brand Ambassador NCT 127 terhadap Minat Beli Produk Nu Green Tea oleh Konsumen

Prologia ◽  
2021 ◽  
Vol 5 (2) ◽  
pp. 261
Author(s):  
Marsella Aprilia Immaculata ◽  
Lusia Savitri Setyo Utami
Keyword(s):  
Green Tea ◽  
Purchase Intention ◽  
Research Method ◽  
Elaboration Likelihood Model ◽  
Elaboration Likelihood ◽  
Marketing Communication ◽  
Consumer Purchase Intention ◽  
Likelihood Model ◽  
Brand Ambassadors ◽  
The Impact

The most popular bottle packaged beverage product in Indonesia is tea. PT ABC President Indonesia produced Nu Green Tea from 2012-present. The marketing technique they used in 2020 is brand ambassador by partnering with an idol group from South Korea called NCT 127. K-Pop idol group NCT 127 is increasingly accepted in Indonesia with their increasing level of achievement and popularity. The popularity and achievements of NCT 127 have attracted Nu Green Tea's attention to make them their brand ambassadors. This research aims to determine the impact of brand ambassador NCT 127 popularity on consumer purchase intention towards Nu Green Tea. The intended consumers in this research are Instagram followers of (@ nugreentea.id). The author used elaboration likelihood model (ELM) as a theoretical reference as well as marketing communication, brand, brand ambassador, and purchase interest as research concepts. The research method is an explanative survey of 100 respondents as a sample with a questionnaire as the author's instrument. Based on the research results, there is a significant effect of the variable NCT 127 Brand Ambassador Popularity (X) towards Consumer Purchase Intention of Nu Green Tea Products (Y). The popularity of NCT 127 brand ambassadors has an influence on consumer interest in buying Nu Green Tea products by 28.2%.Produk minuman kemasan botol yang paling banyak diminati oleh penduduk Indonesia adalah teh. PT ABC President Indonesia memproduksi Nu Green Tea dari tahun 2012-sekarang. Teknik pemasaran yang mereka gunakan di tahun 2020 ini adalah brand ambassador dengan menggandeng idol group dari Korea Selatan bernama NCT 127. Grup idola K-Pop NCT 127 semakin diterima di Indonesia dengan tingkat prestasi dan popularitasnya yang saat ini semakin naik. Popularitas dan prestasi yang dimiliki NCT 127 menarik perhatian Nu Green Tea untuk menjadikan mereka sebagai brand ambassador. Penelitian bertujuan untuk mengetahui pengaruh antara popularitas brand ambassador NCT 127 terhadap minat beli produk Nu Green Tea oleh konsumen. Konsumen yang dituju oleh penulis dalam penelitian ini adalah pengikut Instagram dari (@nugreentea.id). Penulis menggunakan elaboration likelihood model (ELM) sebagai acuan teori serta marketing communication, brand, brand ambassador, dan minat beli sebagai konsep penelitian. Metode penelitian berupa eksplanatif survei terhadap 100 responden sebagai sampel dengan kuesioner sebagai instrumen penulis. Berdasarkan hasil penelitian, terdapat pengaruh yang signifikan dari variabel Popularitas Brand Ambassador NCT 127 (X) terhadap variabel Minat Beli Produk Nu Green Tea oleh Konsumen (Y). Popularitas brand ambassador NCT 127 memiliki pengaruh terhadap minat beli produk Nu Green Tea oleh konsumen sebesar 28,2%.

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