scholarly journals Akomodasi Komunikasi Aparatur Sipil Negara Magang di Perusahaan Manufaktur

2021 ◽  
Vol 10 (2) ◽  
pp. 312-330
Author(s):  
Irma Rachmawati ◽  
Effy Zalfiana Rusfian

Magang merupakan salah satu upaya Kementerian Perindustrian (Kemenperin)  untuk mendorong pegawainya mampu mencermati berbagai dinamika kondisi aktual dan melakukan berbagai penyesuaian untuk melakukan langkah-langkah proaktif dalam mendukung industri nasional. Perbedaan budaya pada kedua jenis instansi dapat menjadi hambatan yang menimbulkan ketidakpastian dan kecemasan. Penelitian ini bertujuan untuk mengetahui akomodasi komunikasi yang dilakukan oleh peserta magang dan hambatan-hambatan yang dialami dalam proses akomodasi komunikasi tersebut. Studi ini menggunakan Communication Accommodation Theory (CAT) yang merujuk pada empat tahapan model Giles dan Anxiety Uncertainty Management (AUM). Pendekatan yang digunakan adalah kualitatif interpretif dengan metode studi kasus, dan teknik pengumpulan data dengan wawancara mendalam. Penelitian menemukan bahwa peserta magang melakukan akomodasi kovergensi, divergensi, dan sedikit akomodasi berlebihan untuk dapat menyesuaikan komunikasi dengan pegawai PT X. Akomodasi komunikasi bertujuan untuk proses penyesuaian antarbudaya agar terbentuk saling pengertian di antara individu yang terlibat, tercipta perasaan nyaman, menurunkan hambatan komunikasi, dan mereduksi ketidakpastian dalam berinteraksi untuk mencapai komunikasi yang efektif. Internships are one of the efforts of the Ministry of Industry (Kemenperin) to encourage employees to observe various dynamics of actual conditions and make multiple adjustments to take proactive steps to support the national industry. Cultural differences in the two types of institutions can be obstacles that cause uncertainty and anxiety. This study aims to determine the communication accommodation made by interns and the barriers experienced in the communication accommodation process. This study employed Communication Accommodation Theory (CAT) which refers to the four stages of the Giles model and Anxiety Uncertainty Management (AUM). It used is a qualitative interpretive approach with a case study method and data collection techniques with in-depth interviews. The study found that the interns accommodated convergence, divergence, and a little excessive accommodation to adjust their communication style to PT X employees. Communication accommodation aims at the intercultural adjustment process to form a mutual understanding between the individuals involved, create a feeling of comfort, lower communication barriers, and reduce uncertainty in interacting to achieve effective communication.

2021 ◽  
Vol 9 (4) ◽  
Author(s):  
Yuhuan Wang

This paper is mainly based on the topic of whether the theory of Communication Accommodation (CAT) is applicable in speeches and how the Empathy strategy is applied in speeches. A case study from a speech by Ambassador Cui Tiankai at the Welcome Dinner Hosted by Kentucky Governor Matt Bevin is analyzed as a sample of intercultural communication practice. The research analyzes and explores the origin of the CAT and its related theories as well as elaborates on similarity-attraction theory, social exchange theory, causal attribution, social identity theory and some major strategies such as convergence, divergence and over-convergence for the purpose of the applicability of CAT in speeches. What is more, empathy as an important strategy is illustrated in detail. After a careful analysis, it has been proved that it is effective and practical for the application of CAT in speeches. Furthermore, the application of Empathy strategy in speeches will create a rewarding outcome.


SAGE Open ◽  
2019 ◽  
Vol 9 (3) ◽  
pp. 215824401986148
Author(s):  
Peter D. MacIntyre

This study uses a combination of anxiety/uncertainty management theory and communication accommodation theory perspective to examine differences in the ways women converse with men or with other women. The study uses an innovative approach, the idiodynamic method, to gather detailed data on a per-second timescale. Participants ( n = 24) were randomly assigned to one of the two types of dyads: female–female or male–female. They then engaged in a videotaped conversation lasting approximately 2 to 5 min. Immediately afterward, participants watched the video of their conversation in separate rooms, during which each provided continuous, dynamic ratings of their anxiety level, and that of their partner, throughout the conversation. Participants were interviewed about the reasons for changes in their ratings of both themselves and their conversational partner. Following a grounded theory approach to analysis, six themes emerged from the interviews: awareness of the camera and researchers, comparison of self and partners, self-judgment, worry about other’s judgment, disinterest, and reaction to miscommunication. The data show that communication accommodation was done differently in the female-only versus female–male pairs, which might reflect processes involving uncertainty, group identification, and continuously negotiated meaning. There is value in using methods that investigate communication processes in real time because doing so allows instances of proposed theoretical differences between genders to emerge in actual conversation between persons.


2017 ◽  
Vol 1 (2) ◽  
pp. 595
Author(s):  
I Gusti Ayu Sri Astiti

<p><em>The study entitled "the Nonverbal communication of teachers in Transforming Pendet on Deaf Persons in State 1 for SLB Badung Regency" method used in this research is a case study that is intensively focusing to a particular object by studying as a case. This research uses qualitative analysis which is a measurement by using the method of observation and in-depth interviews.</em></p><p><em>Through quantitative approach, the data obtained from the field drawn conclusions that are specific to the impersonal. The subject is the teacher – teacher as teachers and children – child sufferers of the deaf in SLB land of Badung Regency.</em></p><p><em>This event will be based on research by the obstacles teachers guide in mentranspormasikan State in the pendet SLB 1 Badung Regency with interesting formulation issues (1) what kind of nonverbal communication in transforming pendet on deaf persons in State 1 for SLB Badung Regency (2) difficulties – the difficulty of what experienced teachers in transforming the country's pendet SLB 1 Badung Regency (3) what are the efforts of teachers in transforming the country's pendet SLB 1 Badung Regency</em></p><p><em>The theory used to dissect the formulation of a problem in this research is (1) the theory of Symbolic Interaksionisme, (2) the theory of Behavior, and (3) the communication Accommodation theory. The research results showed that the role of the teacher's Guide is helpful to form a student understand the movement of the pendet.</em></p><p><em>Confidence can already indicated with the behavior of deaf children who are able to blend in with the lingkunganya are good, and the openness of the most prominent is characterized by the behavior of children who've dared to appear on stage rendition lenggak lenggokan pendet is perfect. To instill an understanding of deaf children on the pendet needed teachers guide who are nonverbal and runs both ways meaning that the child understands what is communicated by the teacher guides and otherwise teachers understand their students so entwined good communication and in accordance with the expected.</em></p><p><em> </em></p>


2021 ◽  
Vol 16 (3) ◽  
Author(s):  
Mercy Akrofi Ansah ◽  
Mercy Adzo Klugah

The relevance of language for quality healthcare delivery cannot be overemphasised. Within the framework of communication accommodation theory, this paper discusses language barriers in expatriate doctor–patient communication in three state-owned hospitals in Ghana, and the strategies employed by the medical personnel to bridge communication gaps. The study design is qualitative and the data were obtained through semi-structured interviews with 16 expatriate doctors, three nurses and three patients. Furthermore, observation of five patient–doctor interactions was undertaken and notes taken. Both datasets were then analysed using the qualitative conventional content analysis approach. The findings revealed that the expatriate doctors employed convergence strategies such as ad hoc interpreters, gestures, picture charts and electronic dictionaries to deal with language barriers. The study is expected to stimulate further research into innovative ways of dealing with language barriers in expatriate doctor–patient interactions.


2021 ◽  
Vol 25 (1) ◽  
pp. 62-81
Author(s):  
Rachyl Pines ◽  
Howard Giles ◽  
Bernadette Watson

Abstract Patient-perpetrated workplace violence (WPV) in healthcare is common. Although communication skills trainings are helpful, they may be strengthened by having a theoretical framework to improve replicability across contexts. This study developed and conducted an initial test of a training framed by Communication Accommodation Theory (CAT) using longitudinal mixed-methods surveys of healthcare professionals in an American primary care clinic to increase their self-efficacy, patient cooperation, and use of CAT strategies to de-escalate patient aggression. Results of the intervention indicate that the CAT training significantly increased professionals’ efficacy and reported patient cooperation over time. Findings showed that those who reported using more of the five CAT strategies also reported situations that they were able to de-escalate effectively. This initial test of a CAT training to prevent WPV demonstrates promise for the applicability of CAT strategies to de-escalate patient aggression, and the need to scale and test these trainings in settings that experience high WPV levels.


Multilingua ◽  
2019 ◽  
Vol 38 (3) ◽  
pp. 283-311
Author(s):  
Anastasia Nuworsu ◽  
Grace Diabah ◽  
Evershed Kwasi Amuzu

AbstractThis paper investigates the use of codeswitching at traditional inter-ethnic marriage ceremonies in the southern part of Ghana. The study site is Accra, the multilingual capital of Ghana which is located in the south of the country, and was selected due to the high frequency of inter-ethnic marriage ceremonies which take place there. The data analysed were audio-visual recordings of interactions at such ceremonies, collected, by (Nuworsu, Anastasia 2015: Language use in inter-ethnic marriage ceremonies in Greater Accra. MPhil. thesis, Department of Linguistics, University of Ghana, Legon.). They were complemented with observations made at the event grounds, as well as follow up interviews with key actors during and after the events. The theoretical framework employed is based on a combination of Giles’ Communication Accommodation Theory, Hymes’s Ethnography of Communication and Myers-Scotton‘s Markedness Model. It is found that bilinguals who speak on behalf of families participating in the ceremonies often use codeswitching in innovative ways to convey various social messages. Significant uses were: (i) speakers use codeswitching to converge toward the speech of their in-laws in a bid to decrease the social and linguistic distance between the two families and (ii) they use it as a divergence strategy to, for instance, increase the social and linguistic distance between them when they wish to accentuate an ideological, or any other, difference between them. Overall, the study contributes towards insights about inter-group language practices in multilingual African settings, especially in urban areas.


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