Managing the Uncertainties Inherent in Prohibitive Voice: How Leadership Interacts With Employee Political Skill

Drawing from the uncertainty management theory, we examine how authoritarian leadership and humble leadership interact with employee political skill to predict prohibitive voice. We conducted a two-wave survey study of 43 managers and 176 subordinates in a power company in China. Our findings indicate that authoritarian leadership has a minimal negative effect on the psychological safety of employees with higher political skill, which in turn leads to a minimal negative effect on their prohibitive voice. Moreover, humble leadership is positively associated with prohibitive voice for employees with lower political skill. For employees with higher political skill, no type of leadership behavior has a significant influence on their prohibitive voice. We outline the implications of these findings for both theoretical and managerial practices.

LINGKUNGAN BARU: ADAPTASI BUDAYA OLEH DOSEN CPNS

CPNS lecturers in 2019 at Universitas Terbuka were placed in the head office or in various UPBJJ spreading throughout Indonesia. Some CPNS lecturers are placed in different units from their original regions so they have to make adjustments in the new environments with different cultures. Intercultural communication takes place when there is interaction between an individual with a particular cultural background and other individuals who come from different cultures. Intercultural communication is an important key in the adjustment process. This study explores the adaptation of three UT CPNS lecturers from outside the region. The theory used is Anxiety Uncertainty Management Theory. Descriptive qualitative approach is used to explore the perspective of CPNS lecturers with the local culture. Through this research, the researcher found that there were some important elements that needed to be possessed by CPNS lecturers, namely the cultural adaptation that was carried out, the culture shock that occurred, and the adjustment in the new cultural environment.

Workplace Cyberbullying and Cross-Cultural Differences

This chapter provides an overview of cultural factors that contribute to the understanding of workplace bullying and cyberbullying including gender, race, ethnicity, disability, and sexual orientation. Each of these cultural factors explain the dynamics that occur among cyberbullies, cybervictims, and cyberbystanders. Additionally, because there has been a lack of theoretical incorporation in the workplace bullying and workplace cyberbullying literature, this chapter provides an overview of three intercultural communication theories including conflict face negotiation theory, intercultural workgroup communication theory, and anxiety uncertainty management theory. Recommendations and future directions are also offered to encourage the application of intercultural communication theories in explaining and predicting workplace cyberbullying behavior.

Exploring Influence Mechanism of Abusive Supervision on Subordinates’ Work Incivility: A Proposed Framework

The prevalence of abusive supervision in the organisations and severe consequences associated with it has compelled researchers to explore the various dynamics of this phenomenon. This study exemplifies the conditions under which subordinates respond to abusive behaviours of their supervisors. Based on the existing literature and theoretical lenses, we postulate the detrimental effects of abusive supervision combined with the perception of injustice and politics in an organisation on deviance behaviours of the subordinates. The proposed framework suggests abusive supervision triggers work incivility among subordinates via the creation of an unjust and politically charged work environment. Besides, we find work incivility to be contingent on the political skill; subordinates with high political skill do not resort to work incivility as a response to abusive supervision of managers, rather, they rely on their political skills to survive in a toxic work environment. The proposed framework is primarily based on two theoretical foundations—social exchange theory and uncertainty management theory.

Communication-based approaches to library reference services: anxiety-uncertainty management as a model for communication breakdowns

Purpose This paper aims to present an overview of the history of communication research and theory in reference services literature and to discuss the potential of one relatively recent-emerging theory of communication (anxiety-uncertainty management theory) to describe and mitigate breakdowns in reference communication. Design/methodology/approach An overview and discussion of existing literature and communication-based theories of library reference services is presented. Findings This paper identifies and describes anxiety-uncertainty management theory as a lens through which to view communication breakdowns during library reference transactions. The concepts behind the theory and articulated as well as its insights for reference librarians. Originality/value This is the first article to discuss the anxiety-uncertainty management theory to examine communication breakdowns in library reference transactions.

Does leader integrity facilitate employee voice? A moderated mediation model of perceived risk and leader consultation

PurposeThis study draws on uncertainty management theory to advance our understanding of the relationship between leader integrity and employee voice.Design/methodology/approachThe authors collected data in China by surveying 274 supervisor-subordinate dyads at two different points in time. In addition to the direct relationship between leader integrity and employee voice, they also examined the moderating effect of leader consultation and the mediating effect of perceived risk of voice.FindingsThe authors found that leader integrity had a positive effect on employee voice, and perceived risk of voice mediated this relationship. They also found that leader consultation moderated the relationship between leader integrity and employee voice, as well as moderating the mediating role of perceived risk of voice.Originality/valueAlthough prior research has examined the relationship between leadership and voice, it has not clearly explicated the effects of leader integrity on voice. In addition, the findings of this study regarding the moderating role of leader consultation, and the mediating role of perceived risk of voice, offer novel insights regarding the nature of the relationship between leader integrity and employee voice.

“What's Going on With My Ears?”: Some Reflections on Managing Uncertainty in the Audiology Consultation

Purpose Feedback sessions after audiology consultations predominantly involve information counseling or patient education, where the patient is informed about their hearing status and possible management options. Effective communication is vital to ensure that information about the hearing impairment, recommendations, and/or management options is appropriately provided and understood by patients and that patient needs and expectations from the session are met. This research note reports on an exploratory study that sought to describe communication in follow-up audiological consultations within a context where ototoxicity monitoring is routine practice. Method Six interactions between patients and audiologists were video-recorded at an in-patient treatment facility for drug-resistant tuberculosis in Johannesburg and analyzed using a sociolinguistic approach. Semistructured interviews were also conducted with participants and analyzed using content analysis. Results These interactions differed considerably to other audiology consultations we have analyzed in terms of aspects such as the length of the interaction and the type of information given to patients. We observed a substantial amount of mitigative, vague, and exaggerated language in these interactions. Conclusions In this research note, we offer some reflections on this data set using a lens of uncertainty management theory and explore factors within the broader context that may contribute to the interactional features observed in the current study. Overall findings suggest the need for clinicians to be trained to embrace and address uncertainty rather than avoid it within challenging clinical encounters.

International Students' Intercultural Sensitivity and Intercultural Communication Competence in Malaysia

<div> <div> <div> <p> </p><div> <div> <div> <p> </p><div> <div> <div> <p>This study is set out to understand intercultural communication competence and sensitivity among International students in Malaysia. In the discipline of communication, intercultural communication competence (ICC) has been a subject of study for more than five decades. Over this time, many have identified a number of variables that contribute to intercultural communication (ICC). This paper examines significant relationship between international students’ intercultural communication competence and their intercultural sensitivity as per their everyday situations in Malaysia. Anxiety uncertainty management theory is applied to the study to explain the relationship between intercultural communication competence and intercultural sensitivity among international students studying in Malaysia. Gudykunst (2005) described seven factors that envisage a person’s uncertainty and anxiety levels while communicating with unfamiliar persons: motivation to interact with strangers, self-concept, reactions to strangers, social categorization of strangers, situational processes, ethical interactions and connections with strangers. These help reduce other people’s anxiety as well as their uncertainty. The study employed a quantitative research design using the survey method where a self-administered questionnaire was employed and respondents were recruited using non-random sampling to generate the data. 300 international students from international Islamic university Malaysia (IIUM) who have studies in Malaysia for over a year participated in the study. Findings show, that there is a significant relationship between students with intercultural sensitivity and intercultural communication competence. The study recommends, that further research should be done to examine whether a single mediating factor such as change in anxiety and uncertainty can affect the level of intercultural sensitivity and intercultural communication competence. The theory is also supported in the study.</p><p> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div>