Development of E-government in Russia: Problems and Prospects

Political Communication ◽

Computer Literacy ◽

Electronic Government ◽

Development Index ◽

Study Results ◽

Wide Range ◽

Government Development

Introduction. The article gives an assessment of the e-government development in Russia from 2008 to 2018. E-government contributes to the development of the state’s information infrastructure, improves the effciency of public service delivery to the society and attracts the public to participate in the process of developing and adopting government decisions. The article presents a comparative analysis of the development of the electronic government of Russia with other countries. The key issues of improving e-government in Russia are identifed on the basis of the UN e-government development index. This indicator allows assessing whether the state is ready to provide electronic public services to citizens and what are its opportunities for using information and communication technologies in providing these services.Materials and methods. Electronic government has become the subject of a wide range of disciplines, including political communication and sociology. Currently, scientists are paying increasing attention to the intersection of technological factors, equipment and culture in the adoption and use of information and communication technologies (ICT), e-government research has begun to demonstrate some diversifcation. Russian scientists mostly focus on the statistic data of implementation of egovernment and consequences for governance and society. This investigation is based on following methods: 1) content-analysis of offcial documents of the Russian Federation concerning e-government; 2) declarations and interviews of offcial authorities; 3) monitoring of mass media; 3) international and national statistics data analysis.Study results. Russia has relatively good indicators of e-government development in the world (according to UN e-Government Development Index), and the introduction of e-government is quite fast. But, in comparison with the leading countries, Russia still lags far behind in many respects because of: huge territory; low level of distribution of electronic services; low activity of mobile communication; weak dynamics of the increase in the number of Internet users; lack of the necessary law regulatory framework; low computer literacy of many government offcials.

Research of experience of leader countries in the field of digital communications of government structures and business

E-Management ◽

10.26425/2658-3445-2019-4-64-73 ◽

2020 ◽

Vol 2 (4) ◽

pp. 64-73

Author(s):

A. E. Makarenko

Keyword(s):

High Efficiency ◽

Digital Communications ◽

The Internet ◽

Development Index ◽

Digital Services ◽

Digital Format ◽

Government Development

The relationship between the perspective of sustainable development of States and the degree of their involvement in scientific and technological progress has been considered. The role of information and communication technologies in the development of society, as well as the importance of the Internet in the modern world to provide information and communication functions have been noted. The data describing the spread of the Internet in the countries of the world have been presented. The trend of increasing the number of Internet users has been traced. The high efficiency of digital communications in comparison with traditional means of communication has been emphasized.Such an important sphere of application of information and communication technologies in Russia as E-Government has been highlighted, the range of tasks assigned to it, advantages and possible problems in its use have been characterized. Ten countries as leading providers of public services and information via the Internet have been defined. The criteria for assessing the level of E-Government development: the online service index, the telecommunications infrastructure development index, the human capital index, as well as a single indicator – the E-Government development index, have been considered. The high place of Russia in the ranking of countries that have implemented E-Government has been noticed. The importance of ensuring transparency and accountability, protection of personal data, ensuring uninterrupted service and preventing the emergence of a digital barrier when using E-Government has been emphasized.Areas, where digital services are particularly needed, have been described. The experience of ten leading countries in the implementation and use of E-Government, as well as in the field of communication of government structures and entrepreneurship has been studied and analyzed. Such important aspects as the need to develop effective, convenient, secure services for online services, the feasibility of automating business reporting, conducting tender purchases in a digital format, and the introduction of cloud computing in the public sector have been highlighted. The development of digital services should be accompanied by ensuring the security of staying in the digital space and improving the computer literacy of citizens. Implementing digital innovation is necessary, but it should not be an end in itself.

Towards a Successful E-Government Implementation

Politics and Social Activism ◽

10.4018/978-1-4666-9461-3.ch017 ◽

2015 ◽

pp. 341-364 ◽

Cited By ~ 1

Author(s):

Mehdi Sagheb-Tehrani

Keyword(s):

Success Factors ◽

Electronic Government ◽

Key Success Factors ◽

Proposed Model ◽

Wide Range ◽

The World ◽

There are many different benefits that a government can obtain from encouraging the use of Information and Communication Technologies (ICTs) in its public sector delivery frameworks. Utilization of ICTs as a socio-economic stimulant has long been recognized by governments the world over. Electronic government utilizes ICTs to provide all the access to a wide range of public services. Today, different government departments and/or units at all levels of the governance hierarchy respond to millions of citizen demands electronically. The rising interest of many stakeholders in e-Government calls for a conceptual model that will guide implementation regardless of context. This chapter argues that several key success factors are appropriate and need to be considered for successful e-Government implementation. About one hundred e-Government Websites were examined upon those key success factors. Sixty-one university students took part in this investigation. Using t-test, the chapter investigates the appropriateness of the proposed model.

Advances in Electronic Government, Digital Divide, and Regional Development - Technology Development and Platform Enhancements for Successful Global E-Government Design ◽

Towards a Successful E-Government Implementation

10.4018/978-1-4666-4900-2.ch019 ◽

2014 ◽

pp. 371-394

Author(s):

Mehdi Sagheb-Tehrani

Keyword(s):

Success Factors ◽

Electronic Government ◽

Key Success Factors ◽

Proposed Model ◽

Wide Range ◽

The World ◽

E-Government

Handbook of Research on E-Government in Emerging Economies ◽

10.4018/978-1-4666-0324-0.ch028 ◽

2012 ◽

pp. 559-572

Author(s):

Mehdi Sagheb-Tehrani

Keyword(s):

Conceptual Model ◽

Local Governments ◽

Success Factors ◽

Electronic Government ◽

Key Success Factors ◽

Wide Range ◽

Some state, national, and local governments around the world have long been playing active roles in the use of Information and Communication Technologies (ICTs) to stimulate economic development. Electronic government (e-Government) utilizes information technology (IT) to provide the necessary the access to a wide range of public services. Governments see IT as a way to improve the quality of life of their citizens. Today, governments at all levels of the governance hierarchy respond to millions of citizen demands electronically. Many public organizations are implementing e-Government projects. There is a need to put forward a conceptual model focusing on steps towards implementing more successful e-Government projects. This exploratory paper argues that several key success factors are appropriate for e-Government implementation. About twelve e-Government websites were examined using the identified key success factors. This chapter proposes a conceptual model for a better implementation of electronic government especially in the developing world context.

Towards a Successful E-Government Implementation

Public Affairs and Administration ◽

10.4018/978-1-4666-8358-7.ch044 ◽

2015 ◽

pp. 918-941

Author(s):

Mehdi Sagheb-Tehrani

Keyword(s):

Success Factors ◽

Electronic Government ◽

Key Success Factors ◽

Proposed Model ◽

Wide Range ◽

The World ◽

To the comparative analysis of the digitalization process of state administration in Russia and other countries

Russian Economic Journal ◽

10.33983/0130-9757-2020-5-75-117 ◽

2020 ◽

pp. 75-117

Author(s):

A.N. Shvetsov

Keyword(s):

Public Administration ◽

Large Scale ◽

Developed Countries ◽

Electronic Government ◽

Digital Government ◽

The Developed Countries ◽

Comprehensive Programs

The article compares the processes of dissemination of modern information and communication technologies in government bodies in Russia and abroad. It is stated that Russia began the transition to «electronic government» later than the developed countries, in which this process was launched within the framework of large-scale and comprehensive programs for reforming public administration in the 1980s and 1990s. However, to date, there is an alignment in the pace and content of digitalization tasks. At a new stage in this process, the concept of «electronic government» under the influence of such newest phenomena of the emerging information society as methods of analysis of «big data», «artificial intelligence», «Internet of things», «blockchain» is being transformed into the category of «digital government». Achievements and prospects of public administration digitalization are considered on the example of countries with the highest ratings — Denmark, Australia, Republic of Korea, Great Britain, USA and Russia.

From digital citizen to digital professional

Kybernetes ◽

10.1108/k-07-2018-0390 ◽

2019 ◽

Vol 48 (7) ◽

pp. 1463-1477

Author(s):

Olga Marino ◽

Jaime Andres Gutierrez ◽

Sandra Aguirre

Keyword(s):

Cutting Edge ◽

Case Study Methodology ◽

Content Type ◽

Innovative Strategy ◽

Global Issues ◽

Wide Range ◽

Teaching Learning

Purpose This paper aims to propose and evaluate a pedagogically sound and innovative strategy to teach a higher education course that prepares future professionals to intelligently use information and communication technologies (ICTs) in their personal and professional lives. Design/methodology/approach The conceptual framework used for the design of the course was the socio-constructivism and activity theories. The implementation of the course was evaluated using the intrinsic case study methodology by including several instruments. Findings The pedagogical strategy proposed proved to be sound, as the evaluation showed that students were able to describe, use and propose innovative uses of a wide range of cutting-edge technologies in their both everyday lives and professional settings; they also had the skills to analyse the opportunities and challenges that these presented. Moreover, students liked this innovative way of learning and ended with a positive attitude towards ICT. Originality/value Although several courses prepare students to be digital citizens or use ICT to enhance the teaching-learning process, millennials are ill prepared to use cutting-edge technologies in an innovative, responsible and critical way in their future professions. The course that was designed is original in that it goes beyond preparing digital citizens to prepare professionals in any domain to use ICT in an informed and responsible way. Moreover, it is a documented, successful example of an undergraduate universal course in a highly important current society dimension. The authors believe that its pedagogical proposal could be transferred to courses dealing with other global issues such as the environment, economy and peace.

Advances in Public Policy and Administration - Ethical Issues and Citizen Rights in the Era of Digital Government Surveillance ◽

Using Duality Theory to Reframe E-Government Challenges

10.4018/978-1-4666-9905-2.ch003 ◽

2016 ◽

pp. 35-56 ◽

Cited By ~ 2

Author(s):

Kathleen S. Hartzel ◽

Virginia W. Gerde

Keyword(s):

Duality Theory ◽

Communication Systems ◽

Stakeholder Groups ◽

Conflicting Objectives ◽

New Framework ◽

Government Development

The design of information and communication systems for e-government is burdened with a host of conflicting objectives. For example, systems should be standardized and stable, but at the same time they should also be flexible and responsive to the needs of various stakeholder groups. When systems are designed properly, ICT (information and communication technologies) features can help resolve some of the tensions created by conflicting objectives. This chapter uses duality theory as a basis for a new framework that demonstrates how many of the tensions found at various stages of e-government (development, implementation, and adoption) can be reframed as dualities. When e-government systems are designed for duality, ICT mitigates many of the barriers and obstacles and increases the system's effectiveness and acceptance by the citizenry.

E-Government Implementation in Belgium and its Link with the European Dimension

Electronic Governance and Cross-Boundary Collaboration ◽

10.4018/978-1-60960-753-1.ch004 ◽

2012 ◽

pp. 65-85

Author(s):

Frank Leyman

Keyword(s):

European Countries ◽

Electronic Government ◽

Public Governance ◽

Core Element ◽

The Core ◽

User Centric ◽

Federal Public Service

Information and communication technologies have become the core element of managerial reform, and electronic government (e-government) has played an extremely important part in public governance. With respect to availability of e-services for businesses and citizens, Belgium has considerably improved its position in international benchmarks. Belgium has increasingly focused on reducing administrative burden, developing cross-boundary collaboration, and achieving many important user-related goals. This chapter describes the development of The Federal Public Service for ICT (FEDICT), and its various modules and functions in details. In addition, it discusses how FEDICT helps to reach the goal of a user-centric and cross-boundary e-government in Belgium, and its relationship with other European countries.

ICTs as Tools for Poverty Reduction

E-Agriculture and E-Government for Global Policy Development ◽

10.4018/978-1-60566-820-8.ch013 ◽

2011 ◽

pp. 208-220

Author(s):

Zaipuna O. Yonah ◽

Baanda A. Salim

Keyword(s):

Computer Literacy ◽

Poverty Reduction ◽

Economic Life ◽

The Poor ◽

Development Goals ◽

Ict Policy

This chapter attempts to enhance the understanding and knowledge of Information and Communication Technologies (ICTs) in relation to the Tanzania National ICT Policy as a case study. The authors extensively explore these pervading technologies as they impact on the education, commerce, social, cultural, and economic life of the poor Tanzanian people. The chapter looks at how Tanzania is coping with the issue of poverty eradication as one of the eight UN Millennium Development Goals (MDGs). It addresses the issue of digital divide and the role that ICTs can play in poverty reduction. Tanzania’s efforts in embracing ICTs and the challenges facing the country in its efforts are also addressed. Overall, the chapter demonstrates that ICTs are a set of tools for knowledge sharing, which is a powerful means for poverty reduction. Furthermore, it is advisable to focus on information literacy rather than just focusing on computer literacy.