scholarly journals Assessing the acceptability of community pharmacy based pharmaceutical care services in Karachi

2011 ◽  
Vol 2 (4) ◽  
Author(s):  
Muhammad Amir

Provision of pharmaceutical care services in community pharmacies is a new trend in pharmacy practice worldwide. Published literature from developed countries is available showing benefits of pharmaceutical care services provided in community pharmacies. However, relatively little published literature is available from developing countries in which unique market environments are encountered. This study was conducted to assess the acceptability of community pharmacy based pharmaceutical care services in Karachi. Pharmaceutical care services were developed and offered to pharmacy customers for a period of two months. Acceptability was evaluated with respect to enrollment of participants in the program, discontinuation, and complaints registered. The findings provide a better understanding of pharmaceutical care marketing strategies and are discussed within the context of the health care environment in Karachi.   Type: Idea Paper

1997 ◽  
Vol 13 (5_suppl) ◽  
pp. 35S-38S
Author(s):  
Keith Marchand

In the current health care environment, outpatient diagnostic imaging centers face intense competition for the declining health care dollar. One approach to providing health care services at low cost is to provide as many services as possible in the outpatient environment. Quality control and patient satisfaction are issues of major importance. The “vertical integration” model is becoming more prevalent, and the author contends that cooperative networking among outpatient centers may be a key to successful survival. The role of the sonographer in the changing health care environment is described. The increasing importance of accreditation and the emergence of a growing number of accrediting bodies, as well as the potential impact of the new ultrasound contrast agents, are discussed.


2021 ◽  
pp. 875512252110211
Author(s):  
Michael A. Biddle ◽  
Kailyn K. Cleveland ◽  
Shanna K. O’Connor ◽  
Hayli Hruza ◽  
Madeline Foster ◽  
...  

Background: The role of Idaho and Alaska pharmacists in providing health care services has steadily broadened over recent years. With many new pharmacist-provided health care service possibilities, this study assessed the impact of these advancements on community pharmacies. Objective: The objective of this study was to identify current pharmacist-provided health care services and pharmacist-perceived barriers to providing and billing for these services in Idaho and Alaska community pharmacies. Methods: A questionnaire was developed focusing on 2 areas: providing services and billing for services. Pharmacy students on experiential rotations administered the questionnaires to pharmacists at their rotation sites. Pharmacists at community pharmacy practice sites in Idaho and Alaska completed the questionnaire in an interview format conducted by students. Likert-type scale data were analyzed using descriptive statistics. Because the study did not include a comparator group, no power calculation was conducted. All open-response answers were analyzed independently by 2 researchers and discrepancies in coding open-ended questions were resolved by discussion with a group of 4 researchers. Results: Most pharmacists reported that they already provide non-dispensing services, desired to implement new services, and had confidence in their team’s ability to handle new services. Time and resources were the most cited barriers to providing new services; compensation, company support, and education were the most cited barriers to billing for services. Conclusions: Community pharmacists already provide non-dispensing services and many are looking to provide more services, but barriers of time, resources, compensation, company support, and education will need to be overcome to move forward.


2005 ◽  
Vol 39 (9) ◽  
pp. 1527-1533 ◽  
Author(s):  
Erika JM Jones ◽  
Neil J MacKinnon ◽  
Ross T Tsuyuki

OBJECTIVE: To discuss the provision of pharmaceutical care in community pharmacies in Canada including the following topics: organization and delivery of health services, health service policy, methods of payment, types of pharmacy services provided, types of cognitive pharmacy services, research in community pharmacy, and future plans for community pharmacy services. DATA SYNTHESIS: The implementation of pharmaceutical care in Canadian community pharmacies continues to become more widespread. However, barriers to the provision of pharmaceutical care still exist, including the current shortage of pharmacists and lack of reimbursement systems for cognitive services. Evidence of the value of pharmaceutical care in Canadian community pharmacies has been supported by several pharmacy practice research projects. The pharmacist's role in patient care is expected to continue to expand. CONCLUSIONS: Although Canadian pharmacists' capabilities are not yet universally recognized and applied to their full potential, there is reason to be optimistic about the future of pharmaceutical care in the community setting in Canada.


Author(s):  
Rajeev Shrestha ◽  
Anish Ghale

<p class="abstract"><strong>Background:</strong> Medicines are an essential component of health-care services. The community pharmacies have great value in terms of providing medicinal services in developing countries. Good Pharmacy Practice (GPP) assesses whether the medicines are safe, effective, available, and accessible and are used correctly. The objective of the study is to assess the good pharmacy practice among community pharmacy of Kathmandu, Bhaktapur and Lalitpur districts.</p><p class="abstract"><strong>Methods:</strong> This was a cross-sectional prospective study. A quota sampling approach was adopted to sample 94 community pharmacies. Data on the premises, storage, prescription handling and dispensing, pharmacy services and rational use of drug were collected using pre-tested questionnaire.  </p><p class="abstract"><strong>Results:</strong> The overall compliance with GPP indicators for Kathmandu, Bhaktapur and Lalitpur districts were found to be 12.81 (55.69%), 11.13 (48.39%) and 12.99 (56.48%). On structure wise study, the GPP compliance was higher in others category (Metropolitan city, Sub-metropolitan city and Municipality) i.e. 13.49 (58.65%) and 11.9 (51.74%) in VDC. The studies showed the declining involvement of pharmacists or pharmacy assistants in community pharmacy for more than eight hours a working day i.e. Lalitpur (65%), Bhaktapur (56%) and Kathmandu (59%). Antibiotic dispensing without prescription was highly practiced in Lalitpur 50% compared to Bhaktapur (44%), Kathmandu (34%).</p><strong>Conclusions:</strong> It was found that all districts miserably failed to comply with the standards set by GPP particularly Bhaktapur. Pharmacies seemed to have established their place in the society more as a business entity rather than healthcare establishment.


Author(s):  
Haritha Mohanan ◽  
Aiswarya Rajesh ◽  
V. V. Aswathi ◽  
A. Sareena

As a member of the therapeutic team, pharmacists should be directly involved in patient healthcare. Many studies over the last few years have shown that pharmacists providing pharmaceutical care services can enhance patients’ clinical status and health care outcomes. However, differences exist between developing and developed countries in the accepted scope of pharmacists' professional services. The expansion of the pharmacist's role can lead to significant changes in patient perceptions. Advancements in pharmacy practice and the incorporation of professional services are gaining attention in developing countries. This review aims to analyze pharmacists’ and public views and attitudes towards the role of pharmacists in healthcare to find the best ways to support and improve the services. Studies investigating public or pharmacist views on pharmacists' roles or pharmacy services from 2010 to 2021 have been considered and reviewed.


2016 ◽  
Vol 63 (2) ◽  
pp. 23-29 ◽  
Author(s):  
D. Mináriková ◽  
I. Malovecká ◽  
Ľ. Lehocká ◽  
M. Snopková ◽  
V. Foltán

AbstractAim: Patient-oriented pharmaceutical care in pharmacies could improve patient satisfaction and influence patient’s choice of a community pharmacy. The aim of the work was to assess patient satisfaction and attendance in community pharmacies in Slovakia. Methods: A self-administered, anonymous questionnaire was distributed to patients visiting 33 community pharmacies in a total of 23 Slovak cities during October-December 2013. The questionnaire contained 29 items and three dimensions were supposed (managing therapy, interpersonal relationship, general satisfaction). A 5-point Likert-type scale (1 = very satisfied, 2 = satisfied, 3 = neither satisfied nor dissatisfied, 4 = dissatisfied, 5 = very dissatisfied) was used for assessing patient satisfaction. The results are presented in percentages and by the level of satisfaction within the range: high satisfaction (score 1.00-2.50), moderate satisfaction (score 2.51-3.50) and low satisfaction (score 3.51-5.00). Reasons for attendance in the community pharmacy and factors influencing pharmacy choice were evaluated either. Results: A total 2 844 respondents were included into the survey. Patient satisfaction with pharmaceutical care achieved high satisfaction level: interpersonal relationship (1.85 ± 0.598; 86.7% highly satisfied respondents) and general satisfaction (2.02 ± 0.643; 71.3% highly satisfied respondents). Managing therapy scored lower (2.24 ± 0.704; 65.4% highly satisfied respondents). The most frequently reported reasons for attending community pharmacy were to obtain prescription (70.4%) and over-the-counter medications (70.4%). The patient choice of a particular pharmacy was influenced by its location (74.1%). Conclusion: This study presents the first nationwide patientreported outcomes about patient satisfaction and attendance in community pharmacies in Slovakia. Future development and advancement of pharmacy practice leading to higher patient satisfaction requires modification of community pharmacists’ professional behaviour in Slovakia namely in managing therapy of patients.


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