scholarly journals Assessment of Consumer Satisfaction with Health Care Services in Community Pharmacies in Sierra-Leone Community Pharmacy Practices in Sierra-Leone

Author(s):  
Kanayo Patrick Osemene ◽  
Margret Olubunmi Afolabi
2021 ◽  
pp. 875512252110211
Author(s):  
Michael A. Biddle ◽  
Kailyn K. Cleveland ◽  
Shanna K. O’Connor ◽  
Hayli Hruza ◽  
Madeline Foster ◽  
...  

Background: The role of Idaho and Alaska pharmacists in providing health care services has steadily broadened over recent years. With many new pharmacist-provided health care service possibilities, this study assessed the impact of these advancements on community pharmacies. Objective: The objective of this study was to identify current pharmacist-provided health care services and pharmacist-perceived barriers to providing and billing for these services in Idaho and Alaska community pharmacies. Methods: A questionnaire was developed focusing on 2 areas: providing services and billing for services. Pharmacy students on experiential rotations administered the questionnaires to pharmacists at their rotation sites. Pharmacists at community pharmacy practice sites in Idaho and Alaska completed the questionnaire in an interview format conducted by students. Likert-type scale data were analyzed using descriptive statistics. Because the study did not include a comparator group, no power calculation was conducted. All open-response answers were analyzed independently by 2 researchers and discrepancies in coding open-ended questions were resolved by discussion with a group of 4 researchers. Results: Most pharmacists reported that they already provide non-dispensing services, desired to implement new services, and had confidence in their team’s ability to handle new services. Time and resources were the most cited barriers to providing new services; compensation, company support, and education were the most cited barriers to billing for services. Conclusions: Community pharmacists already provide non-dispensing services and many are looking to provide more services, but barriers of time, resources, compensation, company support, and education will need to be overcome to move forward.


2020 ◽  
Vol 3 (2) ◽  
pp. 84-89
Author(s):  
Saurabh Nimesh

Pharmacists are society's specialists on drugs. The Pharmacist of today is a drug-maker, drug-dispenser, drug-custodian, patient-counselor, drug-researcher, and drug-educator and above all an honest and patriotic citizen. The techno-proficient foundation of the drug expert gives him/her the certainty of providing services with a moral way to deal with the satisfaction of patients. The consecrated qualities are required to be cherished and professed by the pharmacist. Pharmacists assume a significant job in giving health care services, benefits by means of community pharmacy services in rural areas where physicians are not accessible or where physician services are unreasonably expensive for meeting the health care necessities. The paper at that point recognizes how pharmacists give expanded services, identifies key challenges and barriers, and suggests rules and regulations that could help secure open doors for pharmacists to play out an extended job.


2015 ◽  
Vol 6 (3) ◽  
Author(s):  
Cortney M. Mospan ◽  
Katelyn M. Alexander

Underserved patient populations often have limited access to health care services, especially medications, leading to lower quality care due to their transitional status and lack of access. To ensure access to medications for underserved patients in the Johnson City, Tennessee area, the Colleges of Nursing and Pharmacy at ETSU developed a charitable pharmacy to serve those of greatest need in hopes of improving quality of care. By establishing a community pharmacy within a FQHC, clinical community pharmacists were able to establish enhanced community pharmacy services as a part of the health-care team. This manuscript describes the development, implementation, and benefits of the community pharmacy integration within a FQHC   Type: Clinical Experience


2011 ◽  
Vol 2 (4) ◽  
Author(s):  
Muhammad Amir

Provision of pharmaceutical care services in community pharmacies is a new trend in pharmacy practice worldwide. Published literature from developed countries is available showing benefits of pharmaceutical care services provided in community pharmacies. However, relatively little published literature is available from developing countries in which unique market environments are encountered. This study was conducted to assess the acceptability of community pharmacy based pharmaceutical care services in Karachi. Pharmaceutical care services were developed and offered to pharmacy customers for a period of two months. Acceptability was evaluated with respect to enrollment of participants in the program, discontinuation, and complaints registered. The findings provide a better understanding of pharmaceutical care marketing strategies and are discussed within the context of the health care environment in Karachi.   Type: Idea Paper


2018 ◽  
Vol 52 (5) ◽  
pp. 493-494 ◽  
Author(s):  
Kyle Melin ◽  
Wanda T. Maldonado ◽  
Angel López-Candales

The destruction in Puerto Rico following Hurricane Maria brought an increased demand for health care services while severely limiting the health care system’s ability to provide patient care. Immediately following the hurricane, countless patients found themselves in a situation without their medications for both acute and chronic conditions. Many of these patients turned first to community pharmacies for access to their medications. In this letter, we describe the response of pharmacists to the needs of their communities following the natural disaster, Hurricane Maria, and summarize some lessons learned from the experience that may be useful in future disaster planning.


Author(s):  
Rajeev Shrestha ◽  
Anish Ghale

<p class="abstract"><strong>Background:</strong> Medicines are an essential component of health-care services. The community pharmacies have great value in terms of providing medicinal services in developing countries. Good Pharmacy Practice (GPP) assesses whether the medicines are safe, effective, available, and accessible and are used correctly. The objective of the study is to assess the good pharmacy practice among community pharmacy of Kathmandu, Bhaktapur and Lalitpur districts.</p><p class="abstract"><strong>Methods:</strong> This was a cross-sectional prospective study. A quota sampling approach was adopted to sample 94 community pharmacies. Data on the premises, storage, prescription handling and dispensing, pharmacy services and rational use of drug were collected using pre-tested questionnaire.  </p><p class="abstract"><strong>Results:</strong> The overall compliance with GPP indicators for Kathmandu, Bhaktapur and Lalitpur districts were found to be 12.81 (55.69%), 11.13 (48.39%) and 12.99 (56.48%). On structure wise study, the GPP compliance was higher in others category (Metropolitan city, Sub-metropolitan city and Municipality) i.e. 13.49 (58.65%) and 11.9 (51.74%) in VDC. The studies showed the declining involvement of pharmacists or pharmacy assistants in community pharmacy for more than eight hours a working day i.e. Lalitpur (65%), Bhaktapur (56%) and Kathmandu (59%). Antibiotic dispensing without prescription was highly practiced in Lalitpur 50% compared to Bhaktapur (44%), Kathmandu (34%).</p><strong>Conclusions:</strong> It was found that all districts miserably failed to comply with the standards set by GPP particularly Bhaktapur. Pharmacies seemed to have established their place in the society more as a business entity rather than healthcare establishment.


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