scholarly journals Perception on clinical pharmacy services in a private hospital in Yogyakarta, Indonesia

2020 ◽  
Vol 11 (4) ◽  
pp. 7128-7134
Author(s):  
Nurul Maziyyah ◽  
Mustika Restriyani

Clinical pharmacist in Indonesian hospitals has begun to be recognized as an essential part of the healthcare team along with physicians, nurses and other healthcare professionals. While recognition is still on the way, the implementation of clinical pharmacy services is still limited. This could occur because of various factors, one of which is the lack of interprofessional collaboration. Interprofessional collaborations with other healthcare provider are necessary for a pharmacist to implement their clinical services. Hence, health professionals' perception of clinical pharmacy services would give a contribution to developing strategies for the service in the hospital. This study aims to determine perceptions of health professionals in a private hospital in Yogyakarta, Indonesia, on clinical pharmacy services. A total of 96 nurses and 17 physicians were given a questionnaire with items related to clinical pharmacy services. The result showed that health professionals had a positive perception of the role of the pharmacist in clinical pharmacy service with a total mean score of 0.83. Relationship between respondents' characteristic and their perceptions showed that nurses' workplace (ward) had a significant effect on their perceptions (p<0.05). In contrast, characteristics of age, gender, profession, length of work experience, and interaction intensity with the pharmacist did not reveal significant effect.

2020 ◽  
Vol 18 (4) ◽  
pp. 2131
Author(s):  
Priscila L. Nassur ◽  
Marcela Forgerini ◽  
Patricia C. Mastroianni ◽  
Rosa C. Lucchetta

Objective: To map the clinical pharmacy services conducted in Brazil, their characteristics, outcomes, and process measures in general population, as well as the assessment of the clinical impact on people with cardiometabolic diseases (cardiovascular diseases and metabolic diseases). Methods: A systematic scoping review and meta-analysis were conducted. The electronic searches were re-run in March 2020. To the clinical impact assessment, meta-analyses of cardiometabolic outcomes (i.e., change of systolic (SBP) and diastolic blood pressure (DBP), triglycerides, total cholesterol, glycated hemoglobin (HbA1c), fasting glycemia, LDL-, and HDL-cholesterol) were led. The risk of bias was assessed with the Cochrane Collaboration tools. Results: 71 studies were identified (7,402 patients), being the majority quasi-experimental studies (n=41) and published by research groups of Southeast Brazil (n=33). Medication therapy management (n=62) was the most frequent clinical pharmacy service, performed on outpatient setting (n=45), with adults or elderly people (n=58) with hypertension (n=18) or diabetes (n=10). Process measures (n=58) (e.g. resolution of drug related-problem) were widely used as indicator, followed by clinical (n=44) (e.g. change in SBP), humanistic (n=12) (e.g. change in quality-of-life score assessed by Short-Form 36 Health Survey Questionnaire), and economic outcomes (n=3) (incremental cost-effectiveness ratio for reduction in HbA1c). Regarding the assessment of clinical impact of the services, 20 studies were included in meta-analyses, showing improvement in most cardiometabolic outcomes when considered individual studies. However, the evidence presents high risk of bias, high heterogeneity (median 67-90%) and imprecision, contributing to wide prediction intervals and low reliability. Conclusions: A predominance of studies on cardiometabolic diseases, process measures, and clinical outcomes were identified. Considering the assessment of the clinical impact of clinical pharmacy services in cardiometabolic diseases, an improvement in most cardiometabolic outcomes was showed, however, with low confidence and wide prediction interval. Therefore, development of larger studies with low risk of bias and major homogeneity is necessary for a better comprehension of clinical pharmacy service characteristics, benefits, and the population groups most benefited.


2020 ◽  
Vol 77 (7) ◽  
pp. 552-559
Author(s):  
Allison Steen ◽  
Jessica Bovio Franck

Abstract Purpose To assess a quality improvement initiative aimed at improving clinic utilization and encounter and intervention workload capture for clinical pharmacy specialists. This initiative aided in justification of clinical pharmacy services, identification of clinical areas for intervention, and incorporation of all modalities to appropriately document clinical care. Methods In order to objectively demonstrate clinical pharmacy service value to stakeholders, pharmacy administrators and clinical pharmacy specialists at the North Florida/South Georgia Veterans Health System performed clinic scheduling and profile reviews using data extracted from the Veterans Health Administration electronic health record and analytic software. Outpatient clinical pharmacy specialty practice areas were primarily investigated; the specialty areas included are as follows: cardiology, infectious disease, mental health, oncology, pain management/palliative care, and specialty clinics (a collection of medical and surgical subspecialties). The first intervention entailed completing a worksheet and assessing clinic utilization data. Then, an evaluation was performed to assess the number of encounters, clinical interventions, clinic modalities, and coding for each clinic. Next, a meeting was arranged with each like clinical pharmacy specialist practice group to discuss this collected data. During these meetings, the delineation of where workload was generated and the activities taking place in an average workday were discussed. Finally, clinics were adjusted to reflect appropriate clinic coding and mapping of the average workday. Metrics were evaluated pre intervention (October through December 2017) and post intervention (July through September 2018). Results After intervention, there were statistically significant increases in clinic utilization, total encounters completed, and total interventions recorded in the composite group of clinical pharmacy specialists. Conclusion The increases in clinic utilization, total encounters, and interventions observed for the clinical pharmacy specialists suggest the beneficial role of pharmacy administrators’ collaboration with clinical pharmacy specialists to improve workload capture and access to quality care, to justify clinical pharmacy services, and to identify opportunities for pharmacy clinical intervention.


Author(s):  
Ginenus Fekadu ◽  
Busha Gamachu ◽  
Teklie Mengie ◽  
Mudasir Maqbool

<p class="abstract"><strong>Background:</strong> Clinical pharmacy service (CPS) is an expanding patient-oriented, hospital role with the potential for encroachment on the physician's role. In large part, the success of CPS will depend on the degree to which other health professionals accept the concept and are willing to cooperate with its disciples. Unfortunately, our information about the degree of knowledge regarding acceptance and reaction toward clinical pharmacy by other health workers is meager.</p><p class="abstract"><strong>Methods:</strong> A cross sectional study design was carried out by using self–administered questionnaires on 110 health care professionals (HCP) in Nedjo General Hospital 10th March to 10th April, 2018.</p><p class="abstract"><strong>Results:</strong> From the total respondents 91 (82.7%) were males and majority of them were nurses 46 (41.8%) followed by midwifes 23 (20.9%). This study showed that 67 (60.9%) of the HCPs had a good knowledge and 67.3% of the HCPs had a positive attitude about CPS. There was no significant difference between the HCPs knowledge of clinical pharmacy services in relation to their sex (p=0.744), age (p=0.313), profession (p=0.997), level of education (p=0.509), and experience (p=0.553). Regarding HCPs’ attitude of CPs role, there was no significant difference in relation to their sex (p=0.588), age (p=0.144), profession (p=0.059) and experience (p=0.394). However, the study revealed that there was a significant difference (p=0.009) between HCPs attitude and level education of HCPs.</p><p><strong>Conclusions:</strong> Majority of the HCPs had a good knowledge and a positive attitude towards CPS. Attention should focus to hospitals to implement ward based CPS and increasing inter-professional relationships between HCPs and pharmacists. </p>


2020 ◽  
Vol 30 (1) ◽  
pp. 65-74
Author(s):  
Andi Leny Susyanty ◽  
Yuyun Yuniar ◽  
Max J. Herman ◽  
Nita Prihartini

Abstract Pharmaceutical services have been gradually applied in primary health services both in terms of pharmaceutical management and clinical pharmacy services. In order to support the implementation, the standard has been amended several times, resulting Permenkes Number 74 of 2016 Concerning the Pharmaceutical Services Standard in Public Health Centre (puskesmas) as the most updated one. This study aimed to determine the suitability of the implementation of pharmaceutical service standards in the management of medicine and clinical pharmacy at the puskesmas. The cross-sectional research design was conducted in February-November 2017. The selection of provincial locations was carried out purposively. Data collection tools were questionnaires and a list of standard pharmacy services at the puskesmas. Data were analyzed descriptively. The results showed that 54.5% of the puskesmas did not have pharmacists as the responsible person and only 18.2% of the puskesmas had sufficient pharmacist and pharmaceutical technical staff for both drug management activities and clinical pharmacy services. Comprehensive drug management activities in accordance with pharmaceutical service standards at the puskesmas have been implemented in 96.7% of puskesmas with pharmacists. Comprehensive clinical pharmacy service activities according to pharmacy service standards at puskesmas are only applied in 23.3% of puskesmas with pharmacists. The availability and ability of pharmacists in providing clinical pharmacy services in puskesmas need to be a concern. Abstrak Pelayanan kefarmasian secara bertahap telah mulai diterapkan di pelayanan kesehatan dasar, baik dalam kewajiban pengelolaan farmasi maupun pelayanan farmasi klinis. Untuk mendukung hal tersebut, standar pelayanan kefarmasian di puskesmas telah beberapa kali mengalami perubahan dan terakhir diperbaharui dengan Permenkes Nomor 74 Tahun 2016 Tentang Standar Pelayanan Kefarmasian di puskesmas. Studi ini bertujuan mengetahui kesesuaian pelaksanaan standar pelayanan kefarmasian dalam pengelolaan obat dan farmasi klinik di puskesmas. Desain penelitian potong lintang dilakukan pada bulan Februari-November 2017. Pemilihan lokasi provinsi dilakukan secara purposif. Alat pengumpul data berupa kuesioner dan daftar tilik standar pelayanan kefarmasian di puskesmas. Analisis data dilakukan secara deskriptif. Hasil studi menunjukkan bahwa sebanyak 54,5% puskesmas belum mempunyai tenaga apoteker sebagai penanggung jawabnya dan hanya 18,2% puskesmas yang jumlah apoteker dan tenaga teknis kefarmasiannya mencukupi untuk kegiatan pengelolaan obat dan pelayanan farmasi klinik. Kegiatan pengelolaan obat yang komprehensif sesuai dengan standar pelayanan kefarmasian di puskesmas sudah diterapkan di 96,7% puskesmas yang memiliki apoteker. Kegiatan pelayanan farmasi klinis yang komprehensif sesuai standar pelayanan kefarmasian di puskesmas hanya diterapkan di 23,3% puskesmas yang memiliki apoteker. Ketersediaan dan kemampuan apoteker dalam memberikan pelayanan farmasi klinik di puskesmas perlu menjadi perhatian.


2020 ◽  
pp. 107815522095041
Author(s):  
Lauren Munro ◽  
Glenn Myers ◽  
Odette Gould ◽  
Michael LeBlanc

Introduction Studies have shown that patients rate pharmacists more favourably when the pharmacist expresses interest in the patient and attends to patients’ perspectives. There is limited available evidence evaluating both patient perception and satisfaction regarding clinical pharmacy services provided in an ambulatory oncology clinic. Methods This was a prospective mixed methods study involving surveys and patient interviews. Consenting participants completed a survey at their first visit evaluating their perceptions of the importance of the clinical pharmacy services offered in the ambulatory oncology clinic. They completed a second survey 6-8 weeks later to re-evaluate their perceptions and to measure satisfaction ratings. The final component of this study involved semi-structured one-on-one telephone interviews to gather qualitative data regarding the study objectives. Results A total of 35 participants completed the survey, of which eleven completed one-on-one patient telephone interviews. Patients perceived the clinical pharmacy services assessed as important to their care before receiving treatment. The ratings of the importance of the pharmacist in managing patients’ nausea/vomiting significantly decreased when remeasured, whereas the importance of meeting the pharmacist in the clinic significantly increased. The importance of the role of the pharmacist was highlighted in patient interviews as well: patients particularly valued the pharmacist’s initiative to meet them in the clinic, the education provided by pharmacist, and the pharmacist’s accessibility throughout treatment. Conclusions Overall, patients in the ambulatory oncology clinic perceived the services offered as important to their care and they were highly satisfied.


Pharmacy ◽  
2019 ◽  
Vol 7 (4) ◽  
pp. 153 ◽  
Author(s):  
Parbir Jagpal ◽  
Nigel Barnes ◽  
Richard Lowrie ◽  
Amitava Banerjee ◽  
Vibhu Paudyal

Persons experiencing homelessness have a high prevalence of severe mental health problems, alcohol dependence, substance misuse and infectious hepatitis C, and face up to twelve times higher mortality rates compared to the general population. They also face barriers to accessing healthcare. However, clinical pharmacy services are currently not available to homeless populations in England. The aim of this study was to conduct public involvement sessions with persons experiencing homelessness with a view to inform the design of patient-centred clinical pharmacy healthcare services. Qualitative methodology was used, using a focus group with homeless persons from emergency shelters and one to one engagement with those sleeping rough, using a topic guide. A total of nine homeless persons took part—seven males and two females. The participants of the sessions said that patient-centred clinical pharmacy services delivered for homeless persons would address many of their unmet needs around access to medicines, their understanding of prescribed medicines and holistic management of their health. The service would be able to make a positive impact on their health outcomes by screening for health conditions, facilitating better integration across services, referral and liaison with other services, and minimising misuse of prescribed medicines. The findings of this study will be used to inform the development, implementation and evaluation of a patient-centred clinical pharmacy service tailored to meet the specific needs of the homeless population.


2021 ◽  
Vol 27 (3) ◽  
pp. 650-657
Author(s):  
Maria Marchese ◽  
Angela Heintzman ◽  
Mark Pasetka ◽  
Flay Charbonneau ◽  
Carlo DeAngelis ◽  
...  

Virtual methods have been innovatively utilized to provide clinical and supportive care to patients with cancer. Oncology pharmacists have been actively involved in this movement, in order to minimize patient contact and decrease the risk of viral transmission for this high-risk group. In response to COVID-19 restrictions, the Odette Cancer Centre pharmacy modified the delivery of clinical pharmacy services (CPS), including medication histories and patient education/counseling, to a remote telephone-based model. Process maps were created to visualize workflow before and after the pandemic. Process metrics were tracked over a 6-week period. From March 25th to May 1st, 2020, 202 best-possible medication histories and baseline assessments were completed; 149 of these (74%) were completed remotely. For medication therapy counsels, 72 of 199 were completed remotely (36%). Despite workflow disruptions caused by the pandemic, these results demonstrate that clinical pharmacy service levels could be maintained by incorporating remote delivery approaches without significant investment in resources. Challenges included acceptance by patients and lack of technology to support system-level processes. Further research to develop, refine, and individualize virtual clinical pharmacy care models will help to consolidate the role of these approaches in the post-COVID-19 era.


Author(s):  
Hafizh Amrullah ◽  
Satibi Satibi ◽  
Achmad Fudholi

The increasing number of patients admited to primary healthcare (PHC) in the JKN era demands the readiness of PHC’s staff, especially pharmaceutical staff, to serve the community. Knowledge is a major necessity in collaborating with other health profesional to improve the quality of health services. Pharmaceutical staff who lack knowledge needs special training to improve their competences in drug management and clinical pharmacy services. This study aims to determine the effect of pharmacy service training on the knowledge of drug manager in PHC’s of Ogan Komering Ilir district. This research is a quasi-experimental design research with pre and post analysis approach in the intervention group and using the control group as a comparison. Subjects in the study were drug managers in the PHC’s of Ogan Komering Ilir district that met the criteria. The intervention was carried out by providing training to drug manager and providing pharmacy service manuals. The training material provided was based on the Pharmaceutical Services Training Curriculum compiled by Ministry of Health. Another instrument used was a validated questionnaire to measure the knowledge score of drug managers before and after training. A total of 13 drug managers participated in this study. After the training, the knowledge score of drug manager in the intervention group increased from 9.83 ± 2.401 to 12.67 ± 2.333 with value of p = 0.013. The majority of intervention group drug managers experienced an increase in knowledge both from the aspect of drug management and clinical pharmacy service aspects. This study concludes that training of drug managers has an effect on increasing knowledge of aspects of drug management and clinical pharmacy services.


2018 ◽  
Vol 25 (6) ◽  
pp. 1312-1320 ◽  
Author(s):  
Ahmet S Boşnak ◽  
Nevzat Birand ◽  
Ömer Diker ◽  
Abdikarim Abdi ◽  
Bilgen Başgut

Background Clinical pharmacists have important roles in implementing scientifically valid knowledge and advice on safe, reasonable use of pharmaceuticals. Clinical pharmacy services were introduced and evaluated in oncology clinic in a tertiary university hospital. Methods A prospective interventional study was conducted from November 2017 to March 2018. Drug-related problems were classified using the Pharmaceutical Care Network Europe drug-related problem classification tool v8.01. The main outcome measure is the proposed interventions aimed at identification of the drug-related problems, the role of the pharmacists in the resolution, and the rate of acceptance of these recommendations by physicians. Results A total of 102 patients were included in the study, who were treated with at least two cycles of any cancer type and stage. A total of 55 (53.9%) patients had 251 drug-related problems. Drug-related problems mainly involved antihypertensive (31.6%), antidiabetic (17.8%), and herbal agents (31.6%). Treatment effectiveness was the major type of drug-related problems (50.2%) followed by treatment safety (29.1%). A total of 211 (100%) interventions were accepted and regarded as clinically relevant. Prescriber informed only were the most common types of intervention at the prescriber level. Eighty-six point four percent identified drug-related problems were solved, 9.8% of the problems were partially solved, 2.3% problems were unsolved. Conclusion Clinical pharmacy services may have optimized therapy effectiveness, prevent adverse effects and unclear/compliant problems. The pharmacist interventions were highly acknowledged by oncologists and patients; this may indicate the presence of a great convenience and need to implement Clinical pharmacy services in alternative hospitals in Northern Cyprus.


Sign in / Sign up

Export Citation Format

Share Document