Structural Relationships among Customer Delight, Exercise Commitment, and Psychological Happiness

2019 ◽  
Vol 118 (1) ◽  
pp. 8-13
Author(s):  
Boo-Gil Seok ◽  
Hyun-Suk Park

Background/Objectives: The purpose of this study is to find out the structural relationships among customer delight, exercise commitment, and psychological happiness to contribute developing exercise Apps. Methods/Statistical analysis: A questionnaire survey was conducted and 160 college students who are familiar with mobile exercise applications participated. The data analyzed with frequency analysis, exploratory factor analysis, confirmatory factor analysis, correlation analysis, and structural correlation analysis. The validity and the reliability were obtained: customer delight (χ2=26.532, df=14, CFI=.985, TLI=.971, RMSEA=.075), exercise commitment (χ2=113.802, df=49, CFI=.956, TLI=.941, RMSEA=.091), and psychological happiness (χ2=15.338, df=8, CFI=.989, TLI=.980, RMSEA=.076, and Cronbach’s α=.906~.938).

2019 ◽  
Vol 118 (8) ◽  
pp. 275-280
Author(s):  
Boo-Gil Seok ◽  
Hyun-Suk Park

Background/Objectives: The purpose of this study is to find out the structural relationships among customer delight, exercise commitment, and psychological happiness to contribute developing exercise Apps. Methods/Statistical analysis: A questionnaire survey was conducted and 160 college students who are familiar with mobile exercise applications participated. The data analyzed with frequency analysis, exploratory factor analysis, confirmatory factor analysis, correlation analysis, and structural correlation analysis. The validity and the reliability were obtained: customer delight (χ2=26.532, df=14, CFI=.985, TLI=.971, RMSEA=.075), exercise commitment (χ2=113.802, df=49, CFI=.956, TLI=.941, RMSEA=.091), and psychological happiness (χ2=15.338, df=8, CFI=.989, TLI=.980, RMSEA=.076, and Cronbach’s α=.906~.938).


2019 ◽  
Vol 118 (1) ◽  
pp. 14-19
Author(s):  
Boo-Gil Seok ◽  
Hyun-Suk Park

Background/Objectives: The purpose of this study is to examine the effects of exercise commitment facilitated by service quality of smartphone exercise Apps on continued exercise intention and provide primary data for developing and/or improving smartphone exercise Apps. Methods/Statistical analysis: A questionnaire survey was conducted amongst college students who have experiences in using exercise App(s) and regularly exercise. The questionnaire is composed of four parts asking about service quality, exercise commitment, continued exercise intention, which were measured with a 5-point Likert Scale, and demographics. Frequency analysis, factor analysis, correlation analysis, and regression analysis were carried out to analyze the obtained data with PASW 18.0.


2015 ◽  
Vol 30 (5) ◽  
pp. 735-755 ◽  
Author(s):  
Elisabeth Ponce-Garcia ◽  
Amy N. Madewell ◽  
Shelia M. Kennison

This research developed the Scale of Protective Factors (SPF-24) to measure protective factors contributing to resilience. We investigated the factor structure of 35 items. After exploratory factor analysis, we subjected 25 items representing 2 social-interpersonal and 2 cognitive-individual factors to confirmatory factor analysis. The sample consisted of 942 college students from 3 studies and 2 institutions. To examine the diagnostic function of the SPF, we used clinical criteria to identify a subsample of participants who had experienced violent trauma and scored low, moderate, or high on an established resilience scale. Results showed that the low-resilient group scored significantly lower on all subscales of the SPF with marked differences in prioritizing/planning behavior. Implications for the research and clinical settings are discussed.


2019 ◽  
Vol 12 (3) ◽  
pp. 1848-1855
Author(s):  
Titok Waskito Adi ◽  
Budi Prasetyo ◽  
Erlyna Hidyantari

This study aims to analyze trust in the relationship between staff and customers in the banking sector, its influence on financial performance in the level of emotional intelligence (EI) and their trust. Respondents were asked to complete EI tests and questions related to trust behavior. Exploratory factor analysis and confirmatory factor analysis and correlation analysis are used to identify relationships. Trust's findings are known to consist of three components: trustworthy; knowledge; and expectations. Furthermore, there is a significant correlation between trust and EI, when compared to the financial performance of relationship managers. Research weaknesses/ implications The method used by banks in collecting performance data limits the analysis that can be held. Practical implications increasing relationship manager awareness of their own emotions, and how they perceive and act on the emotions of others, will positively influence financial performance.


2019 ◽  
Vol 47 (4) ◽  
pp. 1-7
Author(s):  
Yingshan Bao ◽  
Fangwei Zhu ◽  
Yue Hu ◽  
Ning Cui ◽  
Yuan Gu

There are limitations in existing conflict management instruments used in China. Therefore, we translated the Dutch Test of Conflict Handling (DUTCH), and then examined the reliability and validity of this Chinese Revised version (DUTCH-CR). Participants were 2,035 college students at 4 universities in China. We conducted exploratory factor analysis and confirmatory factor analysis on data from questionnaires completed by the participants. Our findings show that the DUTCH-CR is a reliable and valid instrument for measuring the handling of conflicts between Chinese college students. Further, we found that 4 conflict-handling styles are more suitable for Chinese college students. This was achieved by merging the problem-solving and compromising factors into a collaborating one, and retaining the yielding, avoiding, and forcing factors of the original DUTCH instrument.


2019 ◽  
Vol 8 (4) ◽  
pp. 267
Author(s):  
NI PUTU JULIANINGSIH ◽  
EKA N KENCANA ◽  
KOMANG GDE SUKARSA

The purpose of this study is to know the relationship between soft skills and learning achievement using canonical correlation analysis and to find out the dominant dimensions of soft skills and learning achievement using confirmatory factor analysis. The data used are primary data obtained by distributing questionnaires. The sampling technique used was proportional to size sampling with the number of respondents as many as 150 respondents. The results of the study with canonical correlation analysis showed that soft skills with learning achievement had a close relationship with canonical correlation values ??of 0.70397. The results of the study with confirmatory factor analysis showed that the dominant dimensions of soft skills and learning achievement were flexibility with the percentage of the variance of 69.081% and cognitive percentage of the variance of 71.706%.


2018 ◽  
Vol 47 (1) ◽  
pp. 3-30 ◽  
Author(s):  
Yu (April) Chen ◽  
Soko S. Starobin

Objective: This quantitative study constructed a statistical model to measure family social capital and college social capital among community college students. The authors also examined influences of these two types of social capital constructs on degree aspiration. Method: This study utilized the STEM (Science, Technology, Engineering and Mathematics) Student Success Literacy Survey (SSSL) to collect data in all 15 community college districts in Iowa. With more than 5,000 responses, the authors conducted descriptive analysis, exploratory and confirmatory factor analysis, and structural equation modeling (SEM) analysis. Results: College social capital was measured by three latent variables such as interaction with advisors, interaction with faculty members, and transfer capital. The three latent variables were further measured by 14 survey items. Family social capital was measured by six survey items that described parent–child interaction in high school. The SEM results indicated that college social capital had stronger direct influences on degree aspiration compared with family social capital. The impact of family social capital was delivered through the mediation of college social capital. Contributions: Findings contributed to the literature by emphasizing the important role of institutional agents in promoting degree aspiration. Intervention programs should be implemented to encourage interactions between institutional agents and underrepresented and disadvantaged students.


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