scholarly journals The critical role of leadership in the New Zealand state sector

2007 ◽  
Vol 3 (2) ◽  
Author(s):  
Kerry McDonald
Keyword(s):  
New Zealand ◽  
Central Government ◽  
Critical Role ◽  
Social Benefits ◽  
Remedial Action ◽  
State Sector ◽  
Central Government Agencies ◽  
And Performance

If New Zealand is to be able to arrest its steadily deteriorating economic performance and position compared with many other countries, particularly Australia, one thing it must do urgently is to radically improve the quality of leadership and performance within its central government agencies. Substantial economic and social benefits will flow from such remedial action, but high costs will be paid if it is not taken.

scholarly journals Transitioning Service Design within Government: An exploration of how the role of Service Design within Central Government agencies might benefit from Transition Design as a key artbiter of social change

2021 ◽  
Author(s):  
Logan Westwater
Keyword(s):  
New Zealand ◽  
Central Government ◽  
Service Design ◽  
Government Agencies ◽  
Economic Issues ◽  
Social And Environmental Change ◽  
Central Government Agencies ◽  
Sustainable Futures ◽  
Emergent Design

<b>This research considers how Transition Design, an emergent design provocation, could be used to grow the role of Service Design within New Zealand Central Government. Leading this investigation is the assertion that currently within Central Government agencies a re-evaluation and re- scoping of the contributions that Service Design can make towards the resolution, mitigation or navigation of the complex social, cultural, political and economic issues these agencies now face is required. This study also asserts that Service Design could play a more impactful role within Central Government as an arbiter of change. To achieve this, the role of Service Design needs to be redefined and service designers’ skills recalibrated. This research considers how Transition Design could be used to achieve this aim. </b><p>Transition Design, as a provocation not a manifesto, challenges the existing paradigms which characterise Service Design and illuminates radical pathways for societal transitions to more sustainable futures. This study identifies opportunities within New Zealand Central Government structures, systems and processes to use Transition Design as a model to challenge existing modes and having done so, enable more radical social and environmental change. </p> <b>A critical component of this research is a series of interviews conducted with Service Design practitioners currently working within or alongside New Zealand Central Government. These interviews were analysed and used to help define areas or stages of Service Design that TransitionDesign interventions could be tested against. Importantly, these interviews also served to develop new models that illustrated areas in which Transition Design methods or ideologies could be applied within the Central Government context. A second round of interviews critiqued the practical application of Transition Design within current and towards future Service Design practice. Having identified many of the key barriers currently limiting the effectiveness of Service Design and service designers working within Central Government, this research posits that the provocations exhibited within Transition Design will go a long way to enabling the expansion of both Service Design’s role and service designer’s capacities, capabilities in the resolution, mitigation and navigation of the complex social, cultural, political and economic issues that need to be addressed by New Zealand </b><p>Central Government. </p>

scholarly journals Transitioning Service Design within Government: An exploration of how the role of Service Design within Central Government agencies might benefit from Transition Design as a key artbiter of social change

2021 ◽  
Author(s):  
Logan Westwater
Keyword(s):  
New Zealand ◽  
Central Government ◽  
Service Design ◽  
Government Agencies ◽  
Economic Issues ◽  
Social And Environmental Change ◽  
Central Government Agencies ◽  
Sustainable Futures ◽  
Emergent Design

<b>This research considers how Transition Design, an emergent design provocation, could be used to grow the role of Service Design within New Zealand Central Government. Leading this investigation is the assertion that currently within Central Government agencies a re-evaluation and re- scoping of the contributions that Service Design can make towards the resolution, mitigation or navigation of the complex social, cultural, political and economic issues these agencies now face is required. This study also asserts that Service Design could play a more impactful role within Central Government as an arbiter of change. To achieve this, the role of Service Design needs to be redefined and service designers’ skills recalibrated. This research considers how Transition Design could be used to achieve this aim. </b><p>Transition Design, as a provocation not a manifesto, challenges the existing paradigms which characterise Service Design and illuminates radical pathways for societal transitions to more sustainable futures. This study identifies opportunities within New Zealand Central Government structures, systems and processes to use Transition Design as a model to challenge existing modes and having done so, enable more radical social and environmental change. </p> <b>A critical component of this research is a series of interviews conducted with Service Design practitioners currently working within or alongside New Zealand Central Government. These interviews were analysed and used to help define areas or stages of Service Design that TransitionDesign interventions could be tested against. Importantly, these interviews also served to develop new models that illustrated areas in which Transition Design methods or ideologies could be applied within the Central Government context. A second round of interviews critiqued the practical application of Transition Design within current and towards future Service Design practice. Having identified many of the key barriers currently limiting the effectiveness of Service Design and service designers working within Central Government, this research posits that the provocations exhibited within Transition Design will go a long way to enabling the expansion of both Service Design’s role and service designer’s capacities, capabilities in the resolution, mitigation and navigation of the complex social, cultural, political and economic issues that need to be addressed by New Zealand </b><p>Central Government. </p>

Deliberation in Communication Studies

2018 ◽  
pp. 501-517
Author(s):  
John Gastil ◽  
Laura Black
Keyword(s):  
Critical Role ◽  
Ancient Greece ◽  
Communication Studies ◽  
Face To Face ◽  
The Public ◽  
Contemporary Work ◽  
Social Scientific ◽  
The Public Sphere

The discipline of communication encompasses a broad spectrum of humanistic, interpretive, and social scientific approaches to studying public deliberation. Early work engaged Habermasian theories of the public sphere, and rhetorical scholarship has foregrounded the deliberative threads running back to the discipline’s earliest history in ancient Greece. The bulk of contemporary work, however, has examined the dynamics of deliberation, particularly in the context of face-to-face discussions and dialogues in small groups. These studies have revealed the importance of narrative and dialogic exchanges during deliberation, as well as the critical role of facilitation and the maintenance of deliberative norms. Research has also assessed the practical consequences of participating in deliberation. The discipline’s practical orientation has led some scholars to seek ways to optimize deliberative designs to maximize simultaneously the quality of their decision outputs and their civic impacts on participants.

Hybrid Image Segmentation Within a Computer Vision Hierarchy

1993 ◽  
Vol 30 (1) ◽  
pp. 51-64
Author(s):  
Ray Thomas ◽  
Fariborz Zahedi
Keyword(s):  
Computer Vision ◽  
Image Segmentation ◽  
Vision System ◽  
Critical Role ◽  
Generic Model ◽  
Test Results ◽  
Segmentation Approach ◽  
Edge Based

Hybrid image segmentation within a computer vision hierarchy A generic model of a computer vision system is presented which highlights the critical role of image segmentation. A hybrid segmentation approach, utilising both edge-based and region-based techniques, is proposed for improved quality of segmentation. An image segmentation architecture is outlined and test results are presented and discussed.

scholarly journals Innovative CRM and Performance of SMEs: The Moderating Role of Relational Capital

2020 ◽  
Vol 6 (4) ◽  
pp. 155
Author(s):  
Nagwan AlQershi ◽  
Sany Sanuri Mohd Mokhtar ◽  
Zakaria Bin Abas
Keyword(s):  
Structural Equation ◽  
Small And Medium Enterprises ◽  
Critical Role ◽  
Customer Relationship ◽  
Relational Capital ◽  
And Performance ◽  
Medium Enterprises ◽  
The Relationship ◽  
Key Customer

Customer Relationship Management (CRM) is more than an information tool and plays a critical role in small and medium enterprises (SMEs). The present study explored the moderating effect of relational capital (RC) on the relationship between CRM dimensions and the performance of 284 Yemeni manufacturing SMEs. Partial Least Squares-Structural Equation Modelling (PLS-SEM) was used to test the study’s hypotheses. Results indicate that only three of the CRM dimensions have a significant effect on performance. The moderating effects of relational capital on this relationship were also examined and were found to be significant for only two CRM dimensions: technology-based CRM and CRM organization. Key customer focus and CRM knowledge management had no effect. The findings of this study offer important insights for owners and managers of SMEs, researchers, and policymakers to further understand the effects of relational capital and CRM on SMEs’ performance. SMEs should be encouraged to develop their CRM and relational capital to improve their performance.

scholarly journals Empowerment of local government in New Zealand: A new model for contemporary local-central relations?

2008 ◽  
pp. 30-48 ◽  
Author(s):  
Christine Cheyne
Keyword(s):  
New Zealand ◽  
Local Government ◽  
Government Policy ◽  
Central Government ◽  
Social Economic ◽  
Intergovernmental Relations ◽  
Balance Of Power ◽  
Significant Shift ◽  
The Relationship

Since 2000 intergovernmental relations in New Zealand have been evolving rapidly as a result of a significant shift in government policy discourse towards a strong central-local government partnership. New statutory provisions empowering local government to promote social, economic, environmental and cultural wellbeing have significant implications for the range of activities in which local authorities are engaged. In turn, this has consequences for the relationship between local government and central government. The effectiveness of the new empowerment and the prospects for further strengthening of the role of local government are critically examined. Despite some on-going tensions, and an inevitable mismatch in the balance of power between central and local government, it is argued that there is a discernible rebalancing of intergovernmental relations as a result of new legislation and central government policy settings which reflect a ‘localist turn’. On the basis of developments since 2000 it may be argued that the New Zealand system of local government is evolving away from the recognised ‘Anglo’ model. However, further consolidation is needed in the transformation of intergovernmental relations and mechanisms that will cement a more genuine central-local government partnership.

Reducing overuse by recognising the unintended harms of good intentions

2019 ◽  
pp. bmjebm-2019-111247
Author(s):  
David Slawson ◽  
Allen F Shaughnessy
Keyword(s):  
Decision Making ◽  
Medical Decision Making ◽  
Clinical Care ◽  
Critical Role ◽  
Medical Decision ◽  
Wide Acceptance ◽  
Hierarchy Of Evidence ◽  
Healthcare Interventions

Overdiagnosis and overtreatment—overuse—is gaining wide acceptance as a leading nosocomial intervention in medicine. Not only does overuse create anxiety and diminish patients’ quality of life, in some cases it causes harm to both patients and others not directly involved in clinical care. Reducing overuse begins with the recognition and acceptance of the potential for unintended harm of our best intentions. In this paper, we introduce five cases to illustrate where harm can occur as the result of well-intended healthcare interventions. With this insight, clinicians can learn to appreciate the critical role of probability-based, evidence-informed decision-making in medicine and the need to consider the outcomes for all who may be affected by their actions. Likewise, educators need to evolve medical education and medical decision-making so that it focuses on the hierarchy of evidence and that what ‘ought to work’, based on traditional pathophysiological, disease-focused reasoning, should be subordinate to what ‘does work’.

Outcome Data and Quality: The Critical Role of Policy

2003 ◽  
Vol 31 (2) ◽  
pp. 2-6
Author(s):  
Russell Renhard
Keyword(s):  
Quality Improvement ◽  
Health Outcomes ◽  
Control Strategies ◽  
Critical Role ◽  
Outcome Data ◽  
Policy Debate ◽  
Australian Health ◽  
Clinical Level

Health outcomes data are a major focus of the Australian health policy debate and the national research agenda. There is general agreement that health outcomes data should be collected. Outcomes data have been shown to be a powerful stimulant to service quality at the clinical level. It is argued here that policy which places health outcomes data at the centre of resource allocation and competitive cost control strategies is likely to undermine its capacity to stimulate quality at the clinical level. Policy is needed to support the role of health outcomes data so that it is relevant to clinicians and is seen as being fundamental to quality improvement processes at the organisational level. Governments and other funding bodies require that services be accountable for the quality of their services. By using health outcomes data this quality guarantee can be based on evidence that the data are analysed routinely and, where appropriate, clinical services are modified and improved. Without this clear role for health outcomes data, they may become yet another ‘top-down’ accountability tool that has little relevance to clinicians and therefore loses its value as a stimulant to quality improvement.

A guide to defining the competence required of a consultant in clinical chemistry and laboratory medicine

2005 ◽  
Vol 43 (6) ◽  
Author(s):  
Graham Beastall ◽  
Desmond Kenny ◽  
Paivi Laitinen ◽  
Joop ten Kate
Keyword(s):  
Clinical Chemistry ◽  
Continuing Professional Development ◽  
Laboratory Medicine ◽  
Professional Autonomy ◽  
Job Description ◽  
Performance Review ◽  
Assessment Of Competence ◽  
And Performance

AbstractA definition has been agreed for the most senior professional (consultant) in clinical chemistry and laboratory medicine. A model job description for a consultant has been determined, which is intended to act as a toolkit to assist employing authorities and professional bodies to define the role of individual consultant posts. A total of 86 competences for a consultant have been designated and expressed in the form of simple generic proficiency standards. These competences have been allocated to six broad areas: clinical [13]; scientific [15]; technical [12]; communication [12]; management and leadership [20]; professional autonomy and accountability [14]. The competences are intended to be illustrative rather than definitive and to enable the duties of any consultant post to be defined. Assessment of competence is likely to entail consideration of qualifications, registration status, continuing professional development and performance review. The project is intended as a guide to European societies of clinical chemistry and laboratory medicine. The guide should be capable of local interpretation to encourage a greater degree of commonality in the role of the consultant whilst protecting national identity. The guide should stimulate international understanding and collaboration and contribute to an overall improvement in the quality of practice.

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