scholarly journals The Client Voices Pilot: Managing Knowledge in the NGO Sector in Aotearoa-New Zealand

2021 ◽  
Author(s):  
◽  
Jarrod Rendle
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Critical Analysis ◽  
Real Life ◽  
Pilot Project ◽  
Knowledge Management System ◽  
Management Issue ◽  
Grass Roots ◽  
Aotearoa New Zealand

<p>The purpose of this thesis is to present the Client Voices pilot project as an example of the type of knowledge management system that non-government organisations in the community and development sectors can use to leverage competitive advantage for their long term success. The four major knowledge management issue themes: connectivity, collaboration, content and capacity are discussed in detail throughout the thesis. The organisations, legislation, project background work and funding issues that created the environment for the Client Voices project are outlined. Following this an examination of the theory behind both knowledge management and competitive advantage is offered with a number of real-life, practical examples used for descriptive purposes. The Client Voices pilot project is then discussed in some detail in terms of the methodology employed as well as the fieldwork that undertaken. A critical analysis of the project is then presented using the four major issues themes and a number of recommendations are made for development practitioners and academics alike. Finally, the findings of the thesis are reiterated, the implications of both the Client Voices project and knowledge management in the NGO sector are posed and the effects of globalisation on grass roots NGOs as well as an alternative growth model are considered.</p>

scholarly journals The Client Voices Pilot: Managing Knowledge in the NGO Sector in Aotearoa-New Zealand

2021 ◽  
Author(s):  
◽  
Jarrod Rendle
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Critical Analysis ◽  
Real Life ◽  
Pilot Project ◽  
Knowledge Management System ◽  
Management Issue ◽  
Grass Roots ◽  
Aotearoa New Zealand

<p>The purpose of this thesis is to present the Client Voices pilot project as an example of the type of knowledge management system that non-government organisations in the community and development sectors can use to leverage competitive advantage for their long term success. The four major knowledge management issue themes: connectivity, collaboration, content and capacity are discussed in detail throughout the thesis. The organisations, legislation, project background work and funding issues that created the environment for the Client Voices project are outlined. Following this an examination of the theory behind both knowledge management and competitive advantage is offered with a number of real-life, practical examples used for descriptive purposes. The Client Voices pilot project is then discussed in some detail in terms of the methodology employed as well as the fieldwork that undertaken. A critical analysis of the project is then presented using the four major issues themes and a number of recommendations are made for development practitioners and academics alike. Finally, the findings of the thesis are reiterated, the implications of both the Client Voices project and knowledge management in the NGO sector are posed and the effects of globalisation on grass roots NGOs as well as an alternative growth model are considered.</p>

scholarly journals Observation the Implementation of Business Knowledge Management System in Creative Industry in Achieving Compatitive Advantage (Study in Visual Communication Design Business in Riau Province, Indonesia)

2019 ◽  
pp. 1562-1570
Author(s):  
Yanti Mayasari Ginting ◽  
Elfindri Elfindri ◽  
Hafiz Rahman ◽  
Dodi Devianto
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Management System ◽  
Visual Communication ◽  
Knowledge Management System ◽  
Creative Industry ◽  
Sustainable Competitive Advantage ◽  
Visual Communication Design ◽  
Communication Design ◽  
Business Knowledge

The purpose of this study is to analyze the effect of business Knowledge Management System (KMS) of creative industry in the visual communication design sub-sector to attain sustainable competitive advantage. This research is a quantitative research using survey method with a questionnaire as the instrument. The population in this study consists of business owners, business managers, and creative workers in the business of visual communication design sub-sector located in Riau, Indonesia. The sample size is 202 and the sampling method used is purposive sampling, there are 34 questions in the questionnaire and analyzed by using SEM AMOS. This study found that KMS of the business effect sustainable competitive advent age. Both basic competing strategies and strategic competitiveness can be used as dimensions of sustainable competitive advantage. This study is conducted in Visual Communication Design so that it needs to be extended to other sub-sectors to further validate the model.

An Applied Mathematical Model for Business Transformation and Enterprise Architecture Projects

2020 ◽  
pp. 211-247
Keyword(s):  
Mathematical Model ◽  
Decision Making ◽  
Knowledge Management ◽  
Enterprise Architecture ◽  
Real Life ◽  
Knowledge Management System ◽  
Complex Case ◽  
Avant Garde ◽  
Business Transformation ◽  
Implementation Model

This chapter presents the holistic and dynamic knowledge management system (H&DKMS) concept that is implemented in a proof of concept to prove the feasibility of the chapter using the book's HMM approach. The H&DKMS supports business transformation projects (BTP) and enterprise architecture projects (EAP) (simply project). The H&DKMS is supported mainly by an adopted fictious case from the insurance domain. The uniqueness of the proposed HMM promotes a holistic architecture and implementation model that supports complex case studies. The integrated knowledge management and decision-making process are used in a day-to-day business and technology problems solving. In this chapter, the proposed solution (or model) is supported by a real-life case of business transformation methodology in the domain of H&DKMS that in turn is based on the alignment of various standards and avant-garde methodologies.

The Adventure of Structuring Knowledge During Emergencies

2011 ◽  
Vol 3 (1) ◽  
pp. 13-23
Author(s):  
Carina Beckerman
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Real Life ◽  
Knowledge Worker ◽  
Knowledge Management System ◽  
Organizational Setting ◽  
Work Situation ◽  
Structuring Knowledge ◽  
Knowledge Structuring ◽  
Life Work

This paper applies two concepts, ‘knowledge structuring’ and ‘knowledge domination,’ to a real life work situation. The purpose is to explore, analyze and discuss what happens when management interferes into the activities of a knowledge worker in a specific organizational setting by computerizing a key document. Exercising knowledge is delicate and complex. This study makes visible how some parts of performing anesthesia become structured and re-structured when the anesthesia patient record is transformed into a knowledge management system at the same time as someone or something influences how that structuring takes place.

scholarly journals ReCAP: Feasibility and Effectiveness of a Pilot Program to Facilitate Quality Improvement Learning in Oncology: Experience of the American Society of Clinical Oncology Quality Training Program

2016 ◽  
Vol 12 (2) ◽  
pp. 177-177 ◽  
Author(s):  
Arif H. Kamal ◽  
Doris Quinn ◽  
Timothy D. Gilligan ◽  
Barbara Corning Davis ◽  
Carole K. Dalby ◽  
...  
Keyword(s):  
Quality Improvement ◽  
Training Program ◽  
Real Life ◽  
Pilot Project ◽  
Early Adopters ◽  
High Participation ◽  
American Society ◽  
Structured Program

CONTEXT AND QUESTION ASKED: Improving quality of oncology delivery is an important responsibility for busy oncology practices. Is it feasible to construct a training program for oncology professionals to teach quality improvement that is applicable to practice? SUMMARY ANSWER: Using a longitudinal, project-based program with a mix of in-person and distance-learning components, the ASCO Quality Training Program is a highly feasible method to facilitate quality improvement learning in oncology. METHODS: The ASCO Quality Training Program (QTP) consisted of three in-person Learning Sessions and four phases: pre-work, planning, implementation, and sustain and spread. We measured two primary outcomes: program feasibility and effectiveness. BIAS, CONFOUNDING FACTOR(S), DRAWBACKS: Although we observed high participation, satisfaction, and applicability of content to the needs of the oncology learners, it should be noted that this represents a small, pilot project. REAL-LIFE IMPLICATIONS: Even busy oncology clinicians find a structured program to learn and practice quality improvement skills valuable. Conclusions regarding long-term applicability effectiveness and feasibility among non-early adopters require further study.

scholarly journals Implementing Knowledge Management

2011 ◽  
Vol 2 (5) ◽  
Author(s):  
Peng Chan ◽  
Dennis Pollard ◽  
Piboon Puriveth
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Case Studies ◽  
Management Strategy ◽  
Meta Analysis ◽  
Real Life ◽  
Management Systems ◽  
Knowledge Management Strategy ◽  
Strong Indicator ◽  
Intellectual Assets

The growing reliance on intellectual assets to gain competitive advantage has necessitated the development and implementation of knowledge management systems in order to collect, organize and transfer all of the knowledge accumulated by modern organizations.  This study is presented as a consolidation of previous research performed in this area, and integrates this work with a meta-analysis of two real life case studies.  The corresponding results suggest that the tacit/explicit dimension of knowledge is a strong indicator of the type of knowledge management strategy a given company should follow.

Keeping the Flame Alive

2011 ◽  
pp. 112-122
Author(s):  
Eliot Rich ◽  
Peter Duchessi
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Knowledge Management System

This case study looks at how to keep a knowledge management initiative going after it has been successful for a couple of years. This organization found that continuously measuring benefits from the knowledge management system and keeping the knowledge in the system fresh and relevant were key to long-term success. However, achieving this was difficult as improving quality added more work to the already-busy managers and measuring worth was difficult.

scholarly journals Knowledge Management and the Governmental Organisations

2020 ◽  
Vol 9 (3) ◽  
pp. 75
Author(s):  
Rahil Asadi ◽  
Larisa Mihoreanu ◽  
Vasilica Georgiana Radu
Keyword(s):  
Knowledge Management ◽  
Competitive Advantage ◽  
Management System ◽  
Scale Up ◽  
Decision Makers ◽  
Knowledge Management System ◽  
The Other ◽  
Financial Assets ◽  
Intellectual Assets ◽  
Individual Knowledge

Abstract.Nowadays, the concept of Knowledge Management is gradually being recognized in governmental establishments which are seeking to deploy their own knowledge management system and make the most of their existing knowledge in policymaking, by creating and maintaining a competitive advantage in the domestic and international environment.For an organisation, the intellectual assets and individual knowledge are as important as the other physical and financial assets. Knowledge is a primary resource featured to provide a competitive advantage to any organization that recognises and incorporates it efficiently in its processes.This article aims to review the value of knowledge management, the pillars by describing its cycle and highlighting its importance for governmental organisations. The obstacles and difficulties of implementing and deploying knowledge management in government organisations with suggested solutions that are also discussed.In conclusion, recommendations for decision makers are presented to enhance the efficiency of the knowledge management implementation and scale up the gain of a lasting competitive advantage within national and international environments.

scholarly journals Use of Expert Systems to identify the right strategy to be used in organizations

2019 ◽  
Vol 7 (4) ◽  
pp. 18-20
Author(s):  
Arunava Ghosh
Keyword(s):  
Knowledge Management ◽  
Expert Systems ◽  
Competitive Advantage ◽  
Knowledge Management System ◽  
Knowledge Based Systems ◽  
Single Source ◽  
Knowledge Database ◽  
Knowledge Based ◽  
The Right ◽  
Made In

Expert systems are computer systems that help the computers to make decisions based on a pre-requisite knowledge database. For a competitive advantage, marketing plays an important role. Environment changes needs to be monitored and necessary changes are to be made in an organization. An efficient knowledge management system is required to acquire, store and retrieve the knowledge when needed (Moradi et al., 2013). When these systems acquire knowledge from several sources rather than from a single source, such systems are knowledge-based systems (Luconi et al., 1986).

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