scholarly journals Measuring Use of a Distance Library Service

2021 ◽  
Author(s):  
◽  
Jacinta Anne Beckwith
Keyword(s):  
Lessons Learned ◽  
Information And Communications Technology ◽  
Library Service ◽  
Library Users ◽  
Use Of Services ◽  
Hard Evidence ◽  
Trends Over Time ◽  
The University ◽  
Made In

<p>As libraries strive and stride with new electronic resources and online services, providing at point of need and demonstrating value, it is necessary to build more comprehensive understanding of how changes might be impacting use of services and explore what this can tell us about library users. This research investigates use of a distance library service using the University of Otago Library in Dunedin, New Zealand as a case study. It examines the hard evidence of use of the service represented by requests received and processed by the Distance Library staff between 2007 and 2012. The analysis is made in light of growth in distance learning, advancing information and communications technology and escalation of resources being made available online. The study employs a retrospective quantitative approach and incorporates an analysis of qualification type, field of study and institution of requesters to provide a richer picture for the investigation. Results of the study provide information about the use of the Distance Library Service and its users revealing trends over time. Research implications of this investigation include better understanding of our information services and our users. Lessons learned from this study can help inform decision-making for future services, training of staff and comparison with other libraries.</p>

scholarly journals Measuring Use of a Distance Library Service

2021 ◽  
Author(s):  
◽  
Jacinta Anne Beckwith
Keyword(s):  
Lessons Learned ◽  
Information And Communications Technology ◽  
Library Service ◽  
Library Users ◽  
Use Of Services ◽  
Hard Evidence ◽  
Trends Over Time ◽  
The University ◽  
Made In

<p>As libraries strive and stride with new electronic resources and online services, providing at point of need and demonstrating value, it is necessary to build more comprehensive understanding of how changes might be impacting use of services and explore what this can tell us about library users. This research investigates use of a distance library service using the University of Otago Library in Dunedin, New Zealand as a case study. It examines the hard evidence of use of the service represented by requests received and processed by the Distance Library staff between 2007 and 2012. The analysis is made in light of growth in distance learning, advancing information and communications technology and escalation of resources being made available online. The study employs a retrospective quantitative approach and incorporates an analysis of qualification type, field of study and institution of requesters to provide a richer picture for the investigation. Results of the study provide information about the use of the Distance Library Service and its users revealing trends over time. Research implications of this investigation include better understanding of our information services and our users. Lessons learned from this study can help inform decision-making for future services, training of staff and comparison with other libraries.</p>

Hervey Bay in Transition

2004 ◽  
pp. 223-237
Author(s):  
Wayne Pease ◽  
Lauretta Wright ◽  
Malcolm Cooper
Keyword(s):  
Lessons Learned ◽  
City Council ◽  
Community Based ◽  
Community Capacity Building ◽  
Training Project ◽  
Study Approach ◽  
Knowledge Based ◽  
Information Communications Technology ◽  
The University

In regional Australia there is a growing interest and investment in community capacity building and this is beginning to be formalised in a desire to integrate information communications technology opportunities with other forms of community development. This paper explores the opportunity for greater social integration based on the formation of community-based information communication technology (ICT) driven organizations, using a case study approach.  It is suggested that whether disseminating information, collaborating with other communities, assisting the development of new industries, or simply by sharing the lessons learned along the way, community-based IT can assist and support a community’s economic and social development.  Further, the paper supports the view that, where understanding and developing new forms of information technology through community informatics is accepted as an integral part of such development, communities will not just ‘improve the old’ but will more radically restructure themselves towards a knowledge-based future. The case study that underpins these observations is that of the development of Bay Connect, a community-based Internet development and training project, begun in Hervey Bay with Networking the Nation support, and which is now expanding into the adjacent Maryborough and surrounding Shires. It is also supported by the University of Southern Queensland’s Wide Bay and has an emergent role in supporting new and existing IT businesses, Bay Connect and the Hervey Bay City Council, in the creation and nurturing of an IT skills base within the region.

A case study of transformation in four African universities.

2021 ◽  
pp. 240-250
Author(s):  
David Kraybill ◽  
Moses Osiru
Keyword(s):  
South Africa ◽  
Organizational Culture ◽  
Agricultural Education ◽  
Transformation Process ◽  
Lessons Learned ◽  
Institutional Transformation ◽  
The University

Abstract This chapter presents selected analytical narratives of successful institutional transformation of tertiary agricultural education (TAE) from four African universities. The four universities analysed are Jomo Kenyatta University of Agriculture and Technology, Kenya (JKUAT); Gulu University, Uganda (GU); University of Abomey Calavi, Benin (UAC); and the University of Venda, South Africa (UNIVEN). The study examines what each of the universities changed, and how they went about effecting and supporting those changes. The discussion focuses on both 'soft changes' in organizational culture and strategies, and 'hard changes' in enrolments, staffing, programmes, departments, faculties/colleges and campuses. Outcomes of the transformation process are described, along with lessons learned.

Higher Learning int eh Pacific

2011 ◽  
pp. 248-273
Author(s):  
Kirk Johnson ◽  
Jonathan K. Lee ◽  
Rebecca A. Stephenson ◽  
Julius C.S. Cena
Keyword(s):  
Lessons Learned ◽  
Higher Learning ◽  
Pacific Region ◽  
Academic Goals ◽  
Central Focus ◽  
The Pacific ◽  
Challenges And Opportunities ◽  
The University ◽  
The Western Pacific

This chapter provides an overview of particular issues of diversity and technology within an island university. The chapter’s central focus rests on the complexity of both concepts within the context of higher education in the Pacific. In particular, the chapter highlights both the challenges and opportunities that the university faces as it attempts to address the unique multicultural landscape of the Western Pacific region and its technological realities. It focuses on a capstone senior-level course as a case study, and explores the possibilities inherent in directly addressing issues of diversity and technology while at the same time accomplishing the course’s prescribed academic goals. The chapter concludes by outlining 10 important lessons learned from the experience that others can benefit from, and establishes the importance of such a capstone experience for both students and faculty alike.

Your place or mine? Face‐to‐face reference services across campus

2007 ◽  
Vol 108 (5/6) ◽  
pp. 247-262 ◽  
Author(s):  
Darcy Del Bosque ◽  
Kimberly Chapman
Keyword(s):  
Academic Librarians ◽  
Content Type ◽  
University Of Texas ◽  
Face To Face ◽  
Outreach Programs ◽  
Reference Services ◽  
Outreach Services ◽  
Library Users ◽  
The University

PurposeThe purpose of this paper is to present a case study which describes reference and instruction outreach programs promoted by the University of Texas at San Antonio (UTSA) Library. Direct‐2‐U Reference, Crash Courses, and Drop‐In Tours reached out to students in innovative ways to encourage non‐library users to see what they were missing and to give current library users even more choices. Direct‐2‐U Reference provided opportunities for students to get research help on their own turf. Librarians offered assistance at several locations across campus, combining the benefits of face‐to‐face reference with the convenience of getting help without going to the physical library. Library Crash Courses promoted subject‐specific assistance without the formality of in‐class instruction. Drop‐In Tours allowed curious students to figure out the layout of the library and get answers to their questions.Design/methodology/approachThis case study describes researching alternative services, and includes practical information on how services were implemented. Information is presented about ongoing evaluation of the outreach programs that improved the direction, marketing, and overall success of the programs.FindingsThe outreach programs promoted by the library reached additional users, provided more options for patrons, and improved the visibility of the library campus‐wide.Originality/valueThis case study will be of interest to other academic librarians wanting to provide library services outside the library. It builds on the existing literature regarding library outreach services.

scholarly journals A Case Study of ETD Metadata Remediation at the University of Houston Libraries

2019 ◽  
Vol 63 (1) ◽  
pp. 62
Author(s):  
Santi Thompson ◽  
Xiping Liu ◽  
Albert Duran ◽  
Anne Washington
Keyword(s):  
Lessons Learned ◽  
Close Attention ◽  
University Of Houston ◽  
Metadata Quality ◽  
Version 2.0 ◽  
Electronic Theses And Dissertations ◽  
The University ◽  
Theses And Dissertations ◽  
Future Plans

This paper provides a case study on remediating electronic theses and dissertations (ETD) metadata at the University of Houston Libraries. The authors provide an overview of the team’s efforts to revise existing ETD metadata in its institutional repository as part of their commitment to aligning ETD records with the Texas Digital Library Descriptive Metadata Guidelines for Electronic Theses and Dissertations, Version 2.0 (TDL guidelines, version 2). The paper reviews the existing literature on metadata quality and ETD metadata practices, noting how their case study adds one of the first documented cases of ETD metadata remediation. The metadata upgrade process is described, with close attention to the tools and workflows developed to complete the remediation. The authors conclude the paper with a discussion of lessons learned, the project’s limitations, future plans, and the emerging needs of metadata remediation work.

scholarly journals Institutional Repository Access Policy: A Case Study in State University of Malang Library

2018 ◽  
Vol 3 (1) ◽  
pp. 25
Author(s):  
Dwi Novita Ernaningsih
Keyword(s):  
Open Access ◽  
Document Analysis ◽  
Institutional Repository ◽  
State University ◽  
Case Study Method ◽  
Barriers To Adoption ◽  
Access Policy ◽  
Library Users ◽  
The University

This article discusses about access policy to institutional repository in State University of Malang Library. This study aims to analize access policy and accessibility to institutional repository, barriers to adoption of open access, as well as the views of stakeholders to open access institutional repository. The method used is the case study method with qualitative approach. Data was collected by observation, interviews, and document analysis. The result shows that the resistance and disagreement among the stakeholders toward open access institutional repository affect the access policy and accessibility to institutional repository. In protecting academic work, access restrictions which is explicitly does not have legality is applied. The access restriction affects users and visibility of institution. It generates complaints from library users most of whom are digital generation. The restriction also declines the university rank in Webometrics.

scholarly journals It’s How Many Terabytes?! A Case Study on Managing Large Born Digital Audio-visual Acquisitions

2017 ◽  
Vol 11 (2) ◽  
pp. 64-75
Author(s):  
Laura Uglean Jackson ◽  
Matthew McKinley
Keyword(s):  
Lessons Learned ◽  
University Of California ◽  
Digital Audio ◽  
Digital Collections ◽  
Special Collections ◽  
Digital Collection ◽  
The University ◽  
The Impact ◽  
Policy And Procedure

In October 2014, the University of California Irvine (UCI) Special Collections and Archives acquired a born digital collection of 2.5 terabytes – the largest born digital collection acquired by the department to date. This case study describes the challenges we encountered when applying existing archival procedures to appraise, store, and provide access to a large born digital collection. It discusses solutions when they could be found and ideas for solutions when they could not, lessons learned from the experience, and the impact on born-digital policy and procedure at UCI Libraries. Working with a team of archivists, librarians, IT, and California Digital Library (CDL) staff, we discovered issues and determined solutions that will guide our procedures for future acquisitions of large and unwieldy born digital collections. 

Access Pattern of Scholarly Information at Tamil Nadu Agricultural University: A Case Study

2018 ◽  
Vol 8 (1) ◽  
pp. 93-98
Author(s):  
S. Duraisekar ◽  
M. Palaniappan ◽  
C. Vinoth Kumar
Keyword(s):  
Search Engine ◽  
Tamil Nadu ◽  
Faculty Members ◽  
Access Pattern ◽  
University Library ◽  
Library Users ◽  
Reference Service ◽  
The University

This paper described that users visit the Tamilnadu Agricultural University library for collecting information from students and faculty members. The researchers have attempted to find out the perceptions and outlook of the university library users with highly response to utilize the facility is available. The study shows that the quality of collection with respect to books, Journals and e-resources. Google is most popular search engine among the user for browsing the net. Reference Service is the most prefer by the staff and students.

Digital Collections at a Distance: Telework during the COVID-19 Pandemic

2021 ◽  
Vol 65 (2) ◽  
pp. 65
Author(s):  
Laura M. Gentry
Keyword(s):  
Lessons Learned ◽  
University Of Alabama ◽  
Digital Collections ◽  
The Creation ◽  
The University

This case study explores how one team tasked with the creation of digital collections at The University of Alabama Libraries succeeded at telework to carry on its essential functions despite not being able to digitize new content from March through July 2020 during the COVID-19 pandemic. Managers of similar units will gain strategies to create similar telework projects at their institution and lessons learned while working and supervising employees remotely.

Sign in / Sign up

Export Citation Format

Share Document