scholarly journals Re: Privacy; investigating the accessibility of online legal documents in relation to the privacy paradox

2021 ◽  
Author(s):  
◽  
Elizabeth Ivy Calvert
Keyword(s):  
Service Providers ◽  
Personal Privacy ◽  
Delivery Methods ◽  
Online Data ◽  
Official Document ◽  
Policy Documents ◽  
Motivation To Read ◽  
Legal Documents ◽  
Internet Users ◽  
Time Required

<p>Website Terms of Service and Privacy Policy documents are the delivery methods employed by online services to inform internet users of how information is treated on their platform. When users fail to read or understand these documents, many issues can arise. These issues take shape in the form of unwillingness to use services, misunderstandings of how online data is treated, and/or user concerns for personal privacy. Currently, the leading factors influencing user motivation to read these documents include (but are not limited to) document length, complicated language, and time required to read. To encourage users to engage with these documents, this research investigates the delivery methods service providers use to present these legal documents online. During the course of this investigation, the proposal of a new method of presenting website Privacy Policies to users is explored. This tool, ‘Re: Privacy’, was developed with the aim of increasing user awareness of online data treatment, whilst minimising the factors that dissuade users from reading the official document. Published alongside Re: Privacy is a comprehensive analysis of website legal documents and user understanding of these documents. This analysis also provides an investigation into user understanding of current website legal documents, and how user understanding can be improved.</p>

scholarly journals Re: Privacy; investigating the accessibility of online legal documents in relation to the privacy paradox

2021 ◽  
Author(s):  
◽  
Elizabeth Ivy Calvert
Keyword(s):  
Service Providers ◽  
Personal Privacy ◽  
Delivery Methods ◽  
Online Data ◽  
Official Document ◽  
Policy Documents ◽  
Motivation To Read ◽  
Legal Documents ◽  
Internet Users ◽  
Time Required

<p>Website Terms of Service and Privacy Policy documents are the delivery methods employed by online services to inform internet users of how information is treated on their platform. When users fail to read or understand these documents, many issues can arise. These issues take shape in the form of unwillingness to use services, misunderstandings of how online data is treated, and/or user concerns for personal privacy. Currently, the leading factors influencing user motivation to read these documents include (but are not limited to) document length, complicated language, and time required to read. To encourage users to engage with these documents, this research investigates the delivery methods service providers use to present these legal documents online. During the course of this investigation, the proposal of a new method of presenting website Privacy Policies to users is explored. This tool, ‘Re: Privacy’, was developed with the aim of increasing user awareness of online data treatment, whilst minimising the factors that dissuade users from reading the official document. Published alongside Re: Privacy is a comprehensive analysis of website legal documents and user understanding of these documents. This analysis also provides an investigation into user understanding of current website legal documents, and how user understanding can be improved.</p>

scholarly journals Analisis Ketertarikan Generasi Milenial pada Longform Journalism Visual Interaktif Kompas

Koneksi ◽  
2020 ◽  
Vol 3 (2) ◽  
pp. 414
Author(s):  
Desy Kristi Yanti ◽  
Eko Harry Susanto
Keyword(s):  
Service Providers ◽  
Young Generation ◽  
Online Data ◽  
Internet Service ◽  
Online Networks ◽  
Digital Era ◽  
Internet Users ◽  
News Writing ◽  
Depth Interviews

In 2016, Kompas initiated a new journalistic product, namely news writing, a type of longform journalism called Virtual Interactive Compass (VIK). This platform is designed in such a way as to present in-depth news writing and enriched with interactivity elements from the multimedia aspect. Millennials are one of the young generation who live in the digital era and online networks. The Indonesian Internet Service Providers Association (APJII) declared this generation as the most internet users as of October 2016. The purpose of this study is to find out what factors are becoming millennial interest in VIK through four aspects, namely modality, accessability, interactivity, navigability. This research is a descriptive qualitative research with case study method. Data collection techniques in this study used in-depth interviews, literature studies, and also online data search. The results of this study are changes in the form of in-depth news writing type preferred by the melenial generation, VIK longform journalism news presentation is considered informative and interesting with multimedia elements by millennials, and millennial generation is proven in daily use of gadgets, as well as finding information. Di Tahun 2016, Kompas menggagas sebuah produk jurnalistik baru yaitu penulisan berita jenis longform journalismyang diberi nama Virtual Interaktif Kompas (VIK). Platform ini dirancang sedemikian rupa untuk menyajikan tulisan berita yang mendalam dan diperkaya dengan unsur interaktivitas dari aspek multimedia. Kaum Milenial merupakan salah satu generasi muda yang hidup dalam era digital serta jaringan online. Asosiasi Penyelenggara Jasa Internet Indonesia (APJII) menyatakan generasi ini sebagai pengguna Internet terbanyak per Oktober 2016. Tujuan dari penelitian ini ingin mengetahui faktor apa yang menjadi ketertarikan generasi milenial pada VIK melalui empat aspek yaitu modality, accessabillity, interactivity, navigability. Penelitian ini merupakan penelitian kualitatif deskriptif dengan metode studi kasus. Teknik pengumpulan data dalam penelitian ini menggunakan wawancara mendalam, studi pustaka, dan juga penelusuran data online. Hasil dari penelitian ini adalah perubahan bentuk penulisan berita mendalam jenis longform disukai oleh generasi melenial, penyajian berita longform journalism VIK dinilai informatif serta menarik dengan unsur multimedia oleh milenial, dan generasi milenial terbukti dalam kesehariannya selalu menggunakan gadget, begitu juga dalam hal mencari informasi.  

Cyberpolitik

ADALAH ◽  
2020 ◽  
Vol 4 (2) ◽  
Author(s):  
Munadhil Abdul Muqsith
Keyword(s):  
Political Communication ◽  
Total Population ◽  
Service Providers ◽  
Mailing List ◽  
The Internet ◽  
Internet Service Providers ◽  
Internet Service ◽  
Internet Users ◽  
Internet Media ◽  
First Time

Abstract:The internet developed for the first time in Indonesia in the early 1990s. Starting from the pagayuban network, it is now expanding without boundaries anywhere. A survey conducted by the Indonesian Internet Service Providers Association (APJII) said that the number of internet users in Indonesia in 2012 reached 63 million people or 24.23 percent of the country's total population. Next year, that figure is predicted to increase by close to 30 percent to 82 million users and continue to grow to 107 million in 2014 and 139 million or 50 percent of the total population in 2015. million people. This matter also results in political communication with the internet media, or is often said to be cyber politics. Cyber politics in Indonesia has faced growth in recent years. There are many facilities that support the growth of cyber politics, such as Facebook, Twitter, mailing list, YouTube, and others.Keywords: Cyberpolitik, Internet  Abstrak:Internet berkembang pertama kali di Indonesia pada awal tahun 1990-an. Diawali dari pagayuban network kini berkembang luas tanpa batas dimanapun juga. Suatu survei yang diselenggarakan Asosiasi Penyelenggara Jasa Internet Indonesia (APJII) mengatakan kalau jumlah pengguna internet di Indonesia tahun 2012 menggapai 63 juta orang ataupun 24,23 persen dari total populasi negeri ini. Tahun depan, angka itu diprediksi naik dekat 30 persen jadi 82 juta pengguna serta terus berkembang jadi 107 juta pada 2014 serta 139 juta ataupun 50 persen total populasi pada 2015. juta orang. Perihal ini pula berakibat pada komunikasi politik dengan media internet, ataupun kerap diucap dengan cyber politic. Cyber politic di Indonesia hadapi pertumbuhan sebagian tahun terakhir. Banyaknya fasilitas yang menunjang pertumbuhan cyber politic semacam terdapatnya facebook, Twitter, mailing list, youtobe, serta lain-lain.Kata Kunci: Cyberpolitik, Internet 

Understanding Customers' Continuance Intention

2021 ◽  
Vol 52 (2) ◽  
pp. 68-93
Author(s):  
Bangaly Kaba
Keyword(s):  
Information And Communication Technologies ◽  
Structural Equation ◽  
Service Providers ◽  
Equation Modeling ◽  
Continuance Intention ◽  
Internet Service ◽  
Digital Inequality ◽  
Internet Users ◽  
The Difference ◽  
Use Behavior

The purpose of this study is to understand the difference between Internet users' continuing use behavior in the context of digital inequality. Data were collected through a survey of Internet users in the Ivory Coast. The structural equation modeling technique was used to test the research hypothesis. This study showed empirically that concern over information and communication technologies (ICT) access as an explanation for digital inequality should be toned down. This research suggests emphasizing alternative factors to explain Internet sustained use intention by underprivileged individuals, including normative beliefs. The results will help internet service providers, governments, and international aid agencies to better understand users' behaviors or reactions to ICT available to them. This understanding provides a foundational platform upon which viable and effective information technology-enabled solutions and policies can be conceptualized and implemented. This study is one of the few that integrate three salient beliefs to differentiate ICT use continuance intention in the context of digital inequality.

scholarly journals Consumer Trust as the Antecedent of Online Consumer Purchase Decision

Information ◽  
2021 ◽  
Vol 12 (4) ◽  
pp. 145
Author(s):  
Anas Hidayat ◽  
Tony Wijaya ◽  
Asmai Ishak ◽  
Putra Endi Catyanadika
Keyword(s):  
Questionnaire Survey ◽  
Service Providers ◽  
Perceived Value ◽  
Partial Least Square ◽  
Least Square ◽  
Consumer Trust ◽  
Purchase Decision ◽  
Internet Users ◽  
Online Consumer

The e-commerce industry in Indonesia is growing in line with the increasing number of internet users in Indonesia. Unfortunately, many internet users in Indonesia are still unsure about shopping online because of the lack of buyer trust with sellers and service providers. This study aims to identify the factors that influence online shop consumers to conduct transactions online. This research used a questionnaire survey distributed to customers who had ever used an online shop application. The sample used in this research was 468 respondents. The data collected was then analyzed using Partial Least Square. The results of this research indicated that trust, perceived value, and buying interest positively influence consumers’ decisions to purchase using an online shop application.

User categories of mobile travel services

2014 ◽  
Vol 5 (1) ◽  
pp. 17-30 ◽  
Author(s):  
Niklas Eriksson
Keyword(s):  
Online Survey ◽  
Service Providers ◽  
Mobile Services ◽  
Individual Characteristics ◽  
Online Data ◽  
Content Type ◽  
Travel Services ◽  
Online Data Collection ◽  
Barriers To Use ◽  
Practical Implications

Purpose – This study aims to identify user categories of mobile travel services and analyze the differences between the categories based on individual characteristics, the individuals' perceived barriers to use internet-/mobile services during a trip and the individuals' preferred channel strategies. Design/methodology/approach – An extensive online survey in Finland was conducted to collect the data and a cluster analysis is used to identify the user categories. Findings – The study indicates that there are four user categories of mobile travel services: “info-seekers”, “checkers”, “bookers” and “all-rounders” and one group of “non-users”. Research limitations/implications – Due to the online data collection method and the self-selective process, the sample may be biased towards respondents finding electronic travel services important. It would be of value to conduct similar studies on a representative sample of the total population of different countries. Practical implications – The identified categories can be seen as consumer segments for which travel service providers can target mobile services. Originality/value – This study contributes with a categorization of mobile travelers and provides insights on the diffusion of mobile travel services.

scholarly journals Dear Cloud, I Think We Have Trust Issues: Cloud Computing Contracts and Trust

2020 ◽  
pp. 21-42
Author(s):  
Theo Lynn
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Standard Form ◽  
Cloud Service ◽  
Contract Law ◽  
Cloud Service Provider ◽  
Internet Users ◽  
Cloud Service Providers ◽  
The Relationship ◽  
Dominant Paradigm

Abstract Cloud computing is the dominant paradigm in modern computing, used by billions of Internet users worldwide. It is a market dominated by a small number of hyperscale cloud service providers. The overwhelming majority of cloud customers agree to standard form click-wrap contracts, with no opportunity to negotiate specific terms and conditions. Few cloud customers read the contracts that they agree to. It is clear that contracts in cloud computing are primarily an instrument of control benefiting one side, the cloud service provider. This chapter provides an introduction to the relationship between psychological trust, contracts and contract law. It also offers an overview of the key contract law issues that arise in cloud computing and introduces some emerging paradigms in cloud computing and contracts.

Using Ontological E-Services Framework to Orchestrate E-Business Process Services

2018 ◽  
pp. 605-630
Author(s):  
Tung-Hsiang Chou ◽  
Ching-Chang Lee ◽  
Chin-Wen Lin
Keyword(s):  
Web Services ◽  
Web 2.0 ◽  
Business Models ◽  
Service Providers ◽  
The Internet ◽  
Semantic Web Technologies ◽  
Internet Service ◽  
Web Technologies ◽  
Framework Design ◽  
Internet Users

The Internet has come a long way over the past twenty years, and many Internet-era enterprises have had to face daunting challenges while trying to create innovative business models. Many types of Internet interactions can facilitate networking (e.g., The Web, Web services). Since the advent of the Internet, service requesters and service providers have generated diverse electronic services (e-services), and since 2003, many experts have proposed the concept of Web 2.0. People rely on Internet e-services to execute activities and meet requirements; however, e-services lack a standardization method for constructing and managing them. The current study presents a framework design and a comprehensive interface for e-service providers and requesters. The study adopts the concept of Web 2.0 by using Web services with related standards for developing the framework design. Specifically, the study uses semantic Web technologies to complete the construction of e-services. After that, Internet users can quickly and conveniently access the framework to obtain suitable e-services.

Quality of Internet Service as Experienced by Tanzanians in 2016

2017 ◽  
Vol 9 (4) ◽  
pp. 12-31
Author(s):  
Eliamani Sedoyeka
Keyword(s):  
Social Media ◽  
Quality Of Experience ◽  
Service Providers ◽  
Qualitative Approach ◽  
Internet Service ◽  
Policy Makers ◽  
Internet Users ◽  
Telecommunication Companies ◽  
Article Quality

In this article, Quality of Experience (QoE) is discussed as experienced by Tanzanian internet users for the second biannual of 2016. It presents findings of the research that aimed at among other things, finding out the QoE in internet services offered by telecommunication companies and other internet service providers in the country. A qualitative approach was used to establish practical quality of experience issues considered important by Tanzanians. Online questionnaires distributed over social media mainly WhatsApp and Facebook were used to ask users about their experiences of the services they had been receiving, in which over 2000 responses were collected from all districts of Tanzania. It was established that usability, quality of service, price and after sale support were the main issues found to influence quality of experience for many. The findings in this article are useful for academicians, QoS and QoE researchers, policy makers and ICT professionals.

Network Service Availability and Performance

2002 ◽  
pp. 15-30
Author(s):  
Mike Fisk
Keyword(s):  
Service Providers ◽  
Background Information ◽  
The Internet ◽  
Business And Society ◽  
Network Service ◽  
Internet Users ◽  
Key Factor ◽  
And Performance ◽  
Term Performance ◽  
Network Administrators

As computer networks, specifically the Internet, become more and more integral to business and society, the performance and availability of services on the Internet become more critical. It is now a common need to provide a reliable network service to millions of Internet users and customers. The performance of these services is commonly a key factor in their success. Web portals and popular sites build relationships with customers based in part on their speed and availability. Even services internal to an enterprise frequently have serious consequences if there is a loss of availability. This chapter discusses how advanced, multilayer switches can be used to increase the performance of network services. For this discussion, the term “performance” refers to availability, latency, and throughput, since all of these factors affect a user’s impression of a site’s performance. This chapter is intended for network service providers who must scale their services, network administrators who need to apply policies to their networks, and developers of switches who need to understand what the utility and requirements for these switches are. It is assumed that the reader has a working familiarity with networking principles, but substantial background information is also provided.

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