scholarly journals Akses Mendapatkan Keadilan (Access to Justice): Hak Konsumen Atas Alternatif Penyelesaian Sengketa di Luar Pengadilan

2019 ◽  
Vol 10 (2) ◽  
pp. 76-87
Author(s):  
Ai Permanasari

Access to justice is a mechanism for every person, whose rights are violated, including consumers who are in dispute, to find effective solutions provided by the justice system. The mechanism shouldt be accessible, affordable and easy to understand. This mechanism must be able to provide justice fairly, speedy and without discrimination, and must also provide an alternative dispute resolution. In the case of consumer alternative dispute resolution outside the court, it should provide a great benefit to the community, because the avaibility of the choice to access justice in a way that can be adapted to their needs and abilities. But what is the meaning of the alternative or choice if in the end it cannot be implemented or cannot be executed to what has become decision or agreement of the alternative institution. This is related to the contradiction of the strength of BPSK decisions, in order there are still legal remedies against the BPSK decision, and the execution of the BPSK verdict still relies on the existence of 'fiat' executions from the court. Therefore to ensure access to justice for the consumers, harmonization between courts and consumer alternative disputes resolution system is unavoidable.  

2019 ◽  
Vol 1 (1) ◽  
pp. 77-100
Author(s):  
Giampiero D'Alessandro

The topic of Alternative Dispute Resolution is comprehensively presented in Italy because of two different demands. The first is a demand presented at the European level to adopt measures that are meant to align the legal and regulatory provisions of different member States, even through the development of alternative methods for dispute resolution, in order to guarantee better access to justice at large, and this can be done through the use of supplemental and alternative dispute resolution methods which are of equal dignity to court proceedings. The second demand is presented at the national level and aims respond to the slowness of local court proceedings through so-called de-juridicalization, where legislations pertaining to A.D.R were supplemented with emergency measures that now include alternative tools among them. This complex tableau led to the creation of very detailed tools for dispute resolution on the civil front, tools that were often borrowed from foreign experiences. This paper wishes to offer a general framework of the principal players, without necessarily being exhaustive. In fact, in addition to Arbitration, which finds its origins in the Civil Code, Italian regulators have added over time procedures for civil and commercial mediation, assisted negotiation, settlement procedures for overindebtedness crisis and mediation on matters of energy and telecommunications and, more in general, on consumer matters. Some of these tools take on a principally deflationary function on matters of civil disputes where these same tools are considered necessary and constitute a condition of admissibility to be able to start legal proceedings. Faced with this complex tableau, in 2016 the Italian Ministry of Justice established a research committee, composed of professors, judges, lawyers and notaries who were entrusted with the task reassessing organically the matter with the aim of developing “de-juridicalization” tools using mediation, assisted negotiations and arbitration. In January 2017, this Commission, at the end of its tenure, presented a series of proposal to modify the legislation that was then in force. These proposals are to this day still under consideration by the Ministry of Justice. The establishment of the aforementioned Commission seemed justified because of the imminent termination of the implementation period for the compulsory mediation required by law for some disputes on civil and commercial matters, pursuant to Article 5, para. 1-bis, of Legal Decree 28/20106 that, instead, found a solution after changes made to convert Legislative Decree No. 50, April 24, 2017,7 through the so-called corrective action of 2017, into Law No. 96 of June 21, 2017.


CES Derecho ◽  
2021 ◽  
Vol 12 (1) ◽  
pp. 3-17
Author(s):  
Shamaise Peters

The evolution of Online Dispute Resolution (ODR) as an augmentation from Alternative Dispute Resolution (ADR) may lead to an authentic paradigm shift in the way disputes are handled beyond the traditional court systems. To assess state of the art and convey awareness, this paper explores the regulatory landscape of the European Union (EU) using the United Kingdom and Estonia to illustrate the key advancements and shortcomings of the supranational strategy. It discusses the relationships between ADR capabilities and its productive use in ODR, the ODR deployment and adoption, and the consequences that may arise if dispute resolution technologies leapfrog. The paper also speaks of automation and suggests the need to build integrative models into Artificial Intelligence (AI) - powered ODR platforms. It is apparent that the early challenges in the development of the ADR culture in the EU are still unresolved, affecting the proper integration of ADR principles and ODR technologies. A more effective coupling could be expected to smooth digital trade interactions by increasing access to justice and consumer trust in the redress capacities of the Dispute Resolution System (DRS) as a whole. 


2019 ◽  
Vol IV (I) ◽  
Author(s):  
Abida Hassan ◽  
Dil Muhammad Malik

The research aims to highlight and discuss the different modes of settlement of disputes in today�s populated and overcrowded societies. The research has shown that due to expensive, time consuming and rigid process of formal justice system (court litigation) USA, Australia, UK and even European Union countries have preferred informal justice system (Alternative Dispute Resolution) for disputants to opt for their solutions. The informal dispute resolution system (Alternative Dispute Resolution) prevailing in modern countries like USA, Australia and UK is full of benefits and most probably the main reason for their progress and development also, and the study has shown that the system is working successfully in these countries, therefore, it can be applied anywhere even in the developing countries as well because this system is more sustainable in any form than the formal justice system (court litigation).


Author(s):  
Ahmad Ubbe

Pemikiran mengenai akses kepada keadilan sejatinya tidak merujuk kepada keadilan yang merujuk pada pemidanaan melainkan merujuk pada kebersaman. Dengan demikian sengketa diselesaikan melalui kesepakatan semua pihak yang terkait sehingga dapat mewujudkan perdamaian, persaudaraan dan upaya mengembalikan masyarakat kepada ketertiban dan ketenteraman sesuai dengan perasaan dan kesadaran hukum yang hidup di masyarakat yang bersangkutan. Indonesia memiliki khasanah kebudayaan berupa sistem sosial dan hukum tentang peradilan, hakim dan keadilan. Tulisan ini mengangkat permasalahan mengenai bagaimana bentuk mediasi penal dan perlindungan korban dalam restorative justice sistem; bagaimana gambaran hukum adat dan peradilannya di Indonesia; bagaimana mekanisme penyelesaian sengketa alternatif dan keadilan restoratif dalam hukum adat; serta bagaimana penanganan Pelanggaran Adat dan mediasi penal dalam hukum adat. Dengan menggunakan metode yuridis normatif dapat disimpulkan bahwa peradilan adat menjadi penting dalam kehidupan hukum nasional. Oleh karena itu dibutuhkan trasformasi nilai hukum adat yang hidup di masyarakat tentang hukum, peradilan, hakim dan keadilan, menjadi bagian perangkat sistem hukum nasional. Upaya ini penting dilakukan guna mengahiri dikotomi antar pranata dan pemikiran ”hukum negara” dan lembaga dan pranata ”hukum rakyat”. Pendekatan keadilan restoratif dalam penerapan dan penegakan hukum, merupakan jembatan teoritis dan filosofis, untuk menjadikan nilai-nilai hukum yang hidup di masyarakat, sebagai dasar legitimasi pengembangan dan berfungsinya hukum, peradilan dan hakim adat, dalam distribusi keadilan.<p>The idea of access to justice should duly refer to the concept of harmony and not on punishment. Thereby the disputes were settled through agreement of all parties concerned in realizing peace, brotherhood and efforts to restore order and peace in accordance to the community awareness of law. Indonesia has various cultural repertoire of social and legal systems of courts, judges and justice. This paper raises the issue of how to form penal mediation and protection of victims in restorative justice system; overview on how customary law and justice in Indonesia; how alternative dispute resolution and restorative justice in customary law; as well as how to handle violations of Indigenous and penal mediation in customary law. By using normative methods can be concluded that the customary justice become important in the national law system. Therefore, it is necessary to transform the customary law values that live in the community, like the law, justice, judge, and equity, as a part of the national law system. This effort is important in order to end the dichotomy between the institutions and ideas of "state law" and "folk law". Implementation of restorative justice method is important to be the theoretical and philosophical bridge, to make the legal values that live in the community, as a basis for the development and the proper functioning of the legitimacy of customs law, justice and judges, in fairness distribution.</p>


2019 ◽  
Vol 17 (1) ◽  
pp. 183-194
Author(s):  
Anna Rogacka-Łukasik

ADR (Alternative Dispute Resolution), as a non-judicial resolution of disputes, is a wide range of mechanisms that aim to put an end to a conflict without the need of conducting a trial before the court. On the other hand, the modern form of ADR is ODR (Online Dispute Resolution) – an online dispute resolution system that is the expression of the newest means of communication and technical innovations in order to help in non-judicial dispute resolving. The goal of this publication is to present the ODR platform and, in particular, to describe the process of filing a complaint by the consumer by means of it.


2018 ◽  
Vol 25 (1) ◽  
pp. 35
Author(s):  
Jacqueline Weinberg

<p>Over the last 30 years alternative dispute resolution (ADR) has become more prominent in Australian legal practice due to the need to reduce the cost of access to justice and to provide more expedient and informal alternatives to litigation. As legal educators, we need to ask: how should we be preparing law students entering practice for these changes? How can we ensure that once they become lawyers, our students will not rely entirely on litigious methods to assist their clients but instead look at alternatives for dispute resolution?</p><p>In this paper, I argue that there is no alternative to teaching ADR in clinic in order to address client needs and to ensure that students engaged in clinical education are prepared for changes in legal practice today. I show that the increasing focus upon ADR in Australian legal practice represents a challenge for law schools, and that legal educators need to ensure they are educating students about ADR.</p><p>I argue that it is important to determine whether ADR is being taught to students undertaking clinical legal education in ways that will enhance their preparation for legal practice. I will show that there is a need to explore: whether ADR is being taught within clinical legal education, the strengths and weaknesses of existing approaches, and how the teaching of ADR within clinics can be improved.</p>


Author(s):  
John Kwame Boateng ◽  
Ernest Darkwa

The chapter explores the dilemma of alternative dispute resolution (ADR) and access to justice for women in Ghana. It argues that introduction and use of ADR has contributed to improving access to justice with regards to reducing delays in formal court procedures, cost reduction, time saving, opening spaces for less-resourced individuals and groups, particularly women, to have access to justice. Above all, ADR does bring access to justice systems close to remote areas, serving the needs of disadvantaged individuals including women and others who are most vulnerable. However, the weaknesses and challenges in the formal legal system, coupled with the historical and cultural dynamics of the Ghanaian society, which is patriarchal in nature, have prevented mostly women from reaping the maximum benefits of ADR. Revisiting the challenges of the justice system and the historical and cultural norms of Ghana would help increase and enhance women's access to justice through ADR.


Author(s):  
Alisdair Gillespie ◽  
Siobhan Weare

The English Legal System presents the main areas of the legal system and encourages a critique of the wider aspects of how law is made and reformed. The book is structured in five parts. Part I looks at the sources of law including domestic and international sources. Part II looks at the courts and the practitioners. It considers the structure of the courts and tribunals, judges and judicial independence, the legal professions, and funding legal services. Part III examines the criminal justice system. It describes issues related to lay justice, trials, and criminal appeals. The next part is about the civil justice system. It looks at civil litigation, remedies, appeals and alternative dispute resolution. The final part looks to the future.


Sign in / Sign up

Export Citation Format

Share Document