scholarly journals Analisis work engagement karyawan frontline high-contact dan low-contact di industri jasa

2020 ◽  
Vol 19 (2) ◽  
pp. 127-140
Author(s):  
Sucipto Asan ◽  
Juanna Judith Huliselan
Keyword(s):  
Job Satisfaction ◽  
Work Engagement ◽  
Structural Equation ◽  
Affective Commitment ◽  
Career Commitment ◽  
Service Industries ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Frontline Employees

Work engagement (positive working mind and emotion) in frontline employees (FLEs) plays an important role that will affect the capability of the organization in serving its customer. The goal of this research is to examine whether there were differences in the influence of service climate, job satisfaction, and affective commitment toward work engagement in high-contact and low-contact frontline employees in Jakarta and Tangerang; and whether there were influences of work engagement toward adaptability behavior as well as career commitment among high-contact and low-contact frontline employees. Questionnaire is administered to 200 FLEs from multiple high and low contact service industries in Jakarta and Tangerang. Structural Equation Modeling-Partial Least Square (SEM-PLS) is used to test hypotheses. The author found there were almost no differences among high-contact and low-contact frontline employees except on the job satisfaction, where there was no significant influence toward work engagement in frontline low-contact employee which was in contrast with the frontline high-contact employee. This research will enrich the discourse on the relationship between job satisfaction and work engagement. This finding provides empirical evidence on a limited scale that in certain segmentation, especially for low-contact workers, job satisfaction did not have a positive influence on work engagement.

Effect of Job-Insecurity, Organizational Commitment, Job Satisfaction on Turnover Intention: A Case Study of Newcomer Lecturers at Private Islamic Universities in East Java Province, Indonesia

2018 ◽  
Vol 6 (2) ◽  
pp. 199
Author(s):  
Asep Saifuddin Chalim
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Turnover Intention ◽  
Structural Equation ◽  
Job Insecurity ◽  
Partial Least Square ◽  
Least Square ◽  
Path Model ◽  
Equation Modeling ◽  
Pls Analysis

This study discussed employee turnover as one of the crucial problems faced by every organization. This study sought to analyze the determinants of turnover intention, such as job insecurity, organizational commitment, and job satisfaction. The objects of this study were newcomer lecturers of private Islamic universities in East Java Province, Indonesia. To analyze the relationship among independent variables and dependent variable; this study employed a correlation path model. To build the structural formulation of the correlation path model, this study used the variance-based Structural Equation Modeling (SEM) as a Partial Least Square (PLS) analysis. The study found that job insecurity influenced job satisfaction and organizational commitment. Moreover, job satisfaction and organizational commitment had positive impacts on the turnover intention. In contrast, job insecurity did not have a direct significant impact on the turnover intention, but it had indirect effect that influences job satisfaction and organizational commitment.

scholarly journals Pengaruh Pengembangan Sumber Daya Manusia Dan Religiusitas Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Bank Unit Usaha Syariah Di Kota Palembang

2021 ◽  
Vol 8 (1) ◽  
Author(s):  
Menik Lestari ◽  
Dinnul Alfian Akbar ◽  
Chandra Zaky Maulana
Keyword(s):  
Job Satisfaction ◽  
Human Resource Development ◽  
Human Resource ◽  
Structural Equation ◽  
Employee Performance ◽  
Resource Development ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Purposive Sampling

This research uses quantitative research, the aim is to determine the influence of human resource development, religiosity, on employee performance with job satisfaction as an intervening variable. In this study, data was collected by distributing questionnaires to 100 employees using a purposive sampling method to determine respondents' responses to existing variables. The analysis was performed using the method of Structural Equation Modeling (SEM) based on partial least square (PLS). The results of the analysis show that human resource development has no effect on employee performance, religiosity has a positive and significant effect on employee performance. Human resource development has a positive and significant effect on job satisfaction, religiosity has a positive and significant effect on job satisfaction, and job satisfaction variables have a positive and significant effect in moderating human resource development on employee performance and religiosity on employee performance. This means that the more often human resource development is given, the higher the employee's performance and the higher the employee's religiosity, the higher the employee's performance will be and will result in job satisfaction for employees at the Sharia Business Unit Bank in Palembang City.  Keywords: Human Resources Development, Religiosity, Employee Performance, and Job Satisfaction.  AbstrakPenelitian ini menggunakan jenis penelitian kuantitatif, tujuannya yaitu untuk mengetahui besarnya pengaruh pengembangan sumber daya manusia, religiusitas, terhadap kinerja karyawan  dengan kepuasan kerja sebagai variabel intervening. Dalam penelitian ini data dikumpulkan dengan meyebarkan kuesioner terhadap 100 karyawan menggunakan metode purposive sampling untuk mengetahui tanggapan responden terhadap variabel yang ada. Analisis dilakukan dengan menggunakan metode Structural Equation Modelling (SEM) berbasis partial least square (PLS). Hasil analisis menunjukkan bahwa pengembangan sumber daya manusia tidak terdapat pengaruh terhadap kinerja karyawan, religiusitas berpengaruh positif dan signifikan terhadap kinerja karyawan. Pengembangan sumber daya manusia berpengaruh positif dan signifikan terhadap kepuasan kerja, religiusitas berpengaruh positif dan signifikan terhadap kepuasan kerja, Dan variabel kepuasan kerja berpengaruh positif dan signifikan dalam memoderasi antara pengembangan sumber daya manusia terhadap kinerja karyawan dan religiusitas terhadap kinerja karyawan. Ini berarti semakin sering pengembangan sumber daya manusia diberikan maka semakin tinggi kinerja karyawan dan semakin tinggi religiusitas karyawan maka kinerja karyawan akan semakin tinggi dan akan menghasilkan kepuasan kerja bagi karyawan pada Bank Unit Usaha Syariah di Kota Palembang.  Kata Kunci: Pengembangan Sumber Daya Manusia, Religiusitas, Kinerja Karyawan, dan Kepuasan Kerja.

Strategy to Increase Competitiveness through the Implementation of Human Resource Performance Management in PT. Garudafood Putra Putri Jaya Tbk

2021 ◽  
Vol 8 (9) ◽  
pp. 345-361
Author(s):  
Dani Achmad Fauzi ◽  
Syamsul Maarif ◽  
Nimmi Zulbainarni
Keyword(s):  
Job Satisfaction ◽  
Performance Management ◽  
Management System ◽  
Structural Equation ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Performance Management System ◽  
Final Value ◽  
Food And Beverage

PT. GarudaFood Putra Putri Jaya, Tbk is a food and beverage company that develops values and philosophy culture in running the company's business, namely human values, business ethics, unity through harmony, speed and leading change and working intelligently in learning culture. The goal to be achieved with the development of Human Resources is the growth of performance, both in the institution as a whole and in each worker involved in it from the top level to the bottom, with the development is expected to increase productivity and effectiveness in institutions that ultimately the company is able to increase its competitiveness. The analysis method used is structural equation modeling partial least square (SEM-PLS) analysis is used to determine the influence of performance management system on improving the competitiveness of companies in PT. Garudafood Putra Putri Jaya, Tbk and analytical hierarchy process (AHP) analysis are used to determine the best alternative strategies to encourage the success of performance management system in improving the competitiveness of companies in PT. Garudafood Putra Putri Jaya, Tbk. The results of the study showed that Performance Management obtained the most final value and ranked 1st with a value of 34.45% and Company Competitiveness in 2nd place with a final value of 15.55%. Of the independent variables, company culture (X1) has the highest weight to be taken into account because it gives the highest impact then in the second position, namely Leadership (X3), third HR Competence (X2), and the last is Job Satisfaction (X4). Keywords: Competence, Competitiveness, Job Satisfaction, Leadership Organizational Culture, Performance Management System.

scholarly journals The Relationship between Motivation, Organisational Commitment and Competence with Job Satisfaction and Lecturers Performance

2017 ◽  
Vol 7 (3) ◽  
pp. 165
Author(s):  
M. Jamal Abdul Nasir ◽  
Bambang Budi Wiyono ◽  
. Supriyono ◽  
Achmad Supriyanto
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Direct Relationship ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Organisational Commitment ◽  
Ex Post ◽  
Indirect Relationship ◽  
The Relationship

The objective of this research is to find out a direct and an indirect relationship between motivation, organisational commitment, and lecturers competence and job satisfaction and lecturers performance. This was non-experimental research using a quantitative approach with ex-post facto designs. Hypotheses of this research aim to prove the relationship between variables. The data were collected by using questionnaire distributed to the randomly-chosen respondents and analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) method. The conclusion of the modeling analysis result of these five variables are: (1) lecturers motivation has not a direct relationship with lecturers performance; (2) lecturers commitment has an indirect relationship with lecturers performance; (3) both exogenous variables (lecturers motivation and commitment) need intervening variable (job satisfaction) to be proven to be related to the lecturers performance; and (4) it is only lecturers competence variable having a direct relationship with lecturers performance even though without passing through mediation and lecturers job satisfaction variable.

scholarly journals Leader-member exchange affects work engagement: The role of psychological well-being mediation

2019 ◽  
Vol 4 (1) ◽  
pp. 95
Author(s):  
Winny Yus Permatasari ◽  
Fendy Suhariadi
Keyword(s):  
Work Engagement ◽  
Structural Equation ◽  
Well Being ◽  
Partial Least Square ◽  
Civil Servants ◽  
Least Square ◽  
Equation Modeling ◽  
Leader Member Exchange ◽  
Psychological Well Being ◽  
Member Exchange

Work engagement has a contribution to the success of an organization. Governmental institutions are often criticized for showing less satisfying performance and less effective services due to the misconducts of the civil servants such as coming late to work, leaving at working hours, and being less enthusiastic at work. This study aimed to examine civil servants' working conditions using three variables, namely leader-member exchange, psychological well-being, and work engagement. The measuring tools used referred to the Leader-Member Exchange Multidimensional (Liden & Maslyn, 1998), Psychological Well-being Scale (Ryff, 1989) and Utrecht Work Engagement Scale (Schaufeli & Bakker, 2004). There were 80 civil servants involved in this study as the subjects. They were selected using simple random sampling technique. Statistical techniques used in this study Structural Equation Modeling-Partial Least Square (SEM-PLS) with Warp PLS 5.0 Software. The result indicated that the three variables had a positive correlation with one another, and psychological well-being mediated the influence of leader-member exchange on work engagement.

scholarly journals THE IMPACT OF LEADERSHIP STYLE AND WORK ENVIRONMENT TO EMPLOYEE’S JOB SATISFACTION WITH ORGANIZATIONAL CULTURE AS MODERATING VARIABLE AT BALAI KESEHATAN PENERBANGAN JAKARTA

2017 ◽  
Vol 8 (1) ◽  
pp. 139
Author(s):  
Kusnendar Sutaryo ◽  
Dedi Purwana
Keyword(s):  
Job Satisfaction ◽  
Organizational Culture ◽  
Work Environment ◽  
Leadership Style ◽  
Structural Equation ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Strong Relation ◽  
The Impact

The research aims to analyze the impact of leadership style and work environment to employee’s job satisfaction with organizational culture as moderating variable at balai kesehatan penerbangan Jakarta. the research used quantitative method. The data were analyzed using structural equation modeling-partial least square. 84 public services were used as samples, but 78 samples were given questionaire back. The research revealed that: a) leadership style has impact on work environment (0,549); b) leadership style influences significantly to organizational culture (0,454); c) work environment doesnot have impact on organizational culture (0,161); d) organizational culture has strong relation to job satisfaction (0,840); e) leadership style has not effect on job satisfaction (0,038); f) work environment has not influence on job satisfaction (0,037); g) throught organizational culture, leadership style hassignificant effect on job satisfaction (0,660); and h) throught organizational culture, work environment has not siginificant effect on job satisfaction (0,129).

scholarly journals THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP STYLE ON WORK ENGAGEMENT REMUNERATION DIMEDIATION AND EDUCATOR MOTIVATION

2021 ◽  
Vol 19 (1) ◽  
pp. 11-22
Author(s):  
Fullchis Nurtjahjani ◽  
◽  
Ridolof Wenand Batilmurik ◽  
Joni Dwi Pribadi ◽  
◽  
...  
Keyword(s):  
Transformational Leadership ◽  
Leadership Style ◽  
Work Engagement ◽  
Structural Equation ◽  
Research Performance ◽  
Sampling Technique ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Teaching Staff

The purpose of this study was to analyze the direct effect of transformational leadership on work engagement and the indirect effect mediated by remuneration and educator motivation. This type of research is positivist research. The object of this research is the lecturer at State Polytechnic of Malang. The population in this study amounted to 182 lecturers of Malang State Polytechnic. The sampling technique used census techniques, all populations were used as research samples. The analytical tool used is the Partial Least Square Smart Program (PLS) based on the Variance Based Structural Equation Modeling (SEM) approach. The results show that Transformational Leadership affects Work Engagement, Remuneration does not mediate the effect of Transformational Leadership on Work Engagement, Educator Motivation mediates the Effect of Transformational Leadership on Engagement. Implementation of Remunerationneed to be repaired to meet related to the performance of supporting activities, indirect rewards, research performance, the performance of teaching/lectures, the performance of community service. Future researchers are expected to research teaching staff at all levels of office.

scholarly journals Pengaruh Perkembangan Karier Dan Kepuasan Kerja Terhadap Komitmen Organisasi

2021 ◽  
Vol 3 (2) ◽  
pp. 453
Author(s):  
Resia Priskila ◽  
Mei Ie
Keyword(s):  
Job Satisfaction ◽  
Structural Equation Modeling ◽  
Organizational Commitment ◽  
Career Development ◽  
Human Resources ◽  
Structural Equation ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Entire Study

Senior High School (SMA) institution is an educational institution that is required to bring out graduates so they can join public universities (PTN) and become prime human resources. So school educational institutions need human resources such as school principals and teachers as organizational wheels to drive activities. To achieve these goals, the school is required to pay attention to the work commitment of the teachers by paying attention to career development variables and job satisfaction, this is based on career development that runs in an organization that can increase their commitment to the organization in achieving organizational goals because the teachers have job satisfaction with the existing job promotion system so as to improve work quality. The purpose of this study was to determine the effect of career development and job satisfaction on organizational commitment in a highschool in Jakarta teachers. Researchers distributed questionnaires to all teachers who teach at a highschool in Jakarta, totaling 55 respondents to be the sample for the entire study. The data analysis method in this research is quantitative method using Structural Equation Modeling (SEM), through the Partial Least Square approach. The results of this study show that career development affects organizational commitment to teachers of a highschool in Jakarta and job satisfaction affects organizational commitment of a highschool in Jakarta teachers. Lembaga institusi Sekolah Menengah Atas (SMA) merupakan lembaga pendidikan yang dituntut untuk menghasilkan lulusan yang unggul agar dapat masuk PTN dan menjadi sumber daya manusia yang unggul. Oleh karena itu, institusi lembaga pendidikan sekolah memerlukan sumber daya manusia sebagai penggerak roda kegiatan seperti kepala sekolah dan guru dalam roda organisasi. Dalam mencapai tujuan tersebut pihak sekolah dituntut untuk memperhatikan komitmen kerja bapak/ibu guru dengan memperhatikan variabel pengembangan karir dan kepuasan kerja. Hal tersebut didasarkan atas pengembangan karir yang berjalan dalam sebuah organisasi dapat meningkatkan komitmen mereka terhadap organisasi dalam mencapai tujuan organisasi karena karyawan bapak/ibu guru memiliki kepuasan kerja dengan adanya sistem promosi jabatan yang ada sehingga meningkatkan kualitas kerja. Tujuan penelitian ini adalah untuk mengetahui pengaruh pengembangan karir dan kepuasan kerja terhadap komitmen organisasi pada Guru di sebuah SMA di Jakarta. Peneliti menyebarkan kuesioner kepada seluruh bapak/ibu guru yang mengajar di sebuah SMA di Jakarta yang berjumlah 55 responden. Metode analisa data dalam penelitian ini yaitu metode kuantitatif dengan menggunakan Structural Equation Modeling (SEM), melalui pendekatan Partial Least Square, Hasil penelitian ini menunjukkan pengembangan karir berpengaruh terhadap komitmen organisasi pada guru di sebuah SMA di Jakarta dan kepuasan kerja berpengaruh terhadap komitmen organisasi pada guru di sebuah SMA di Jakarta.

The Effect of Leadhership and Organizational Comitment to Performance of Employees with Working Satisfaction as Intervening Variables in Tanah Lot DTW Management Office

2018 ◽  
Vol 9 (10) ◽  
pp. 21096-21108
Author(s):  
I Putu Erawan ◽  
AA Putu Agung ◽  
Luh Kadek Budi Martini
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Structural Equation ◽  
Quantitative Research ◽  
Employee Performance ◽  
Partial Least Square ◽  
Least Square ◽  
Primary Data ◽  
Equation Modeling ◽  
Tourist Destination

This study aims to test The Influence of Leadership and Organizational Commitment to Employee Performance with Job Satisfaction as a Variable Intervening is carried out at the Dtw Tanah Lot Tabanan Office. This research is a quantitative research using primary data obtained from questionnaires and measured using a Likert scale. The population of this study were employees at the DTW Tanah Lot Tabanan management office Based on the data obtained at the Tanah Lot DTW management office in Tabanan Regency the number of employees is 40 people which is less than 100, then taken entirely, so the research is population research. (Sample saturated). Data analysis techniques used in this study are Structural Equation Modeling (SEM) based on Partial Least Square (PLS) using the help of the Smart PLS 3.0 program. The results showed that Leadership has a positive and significant effect on job satisfaction. Organizational commitment has a positive and significant effect on job satisfaction. Leadership has a positive and significant effect on employee performance. Organizational commitment has a positive and significant effect on employee performance. Job satisfaction has a positive and significant effect on employee performance. The effect of mediation on job satisfaction variables on the indirect influence of leadership on employee performance is partial (partial mediation), meaning thatvariable job satisfaction is not a key determinant of the influence of leadership on employee performance at the Tanah Lot Tabanan Tourist Destination (DTW) office.   Influence of mediation on job satisfaction variables on indirect effects Organizational commitment to employee performance is partial (partial mediation), meaning that variable job satisfaction is not a key determinant of the influence of leadership on employee performance at the Tanah Lot Tabanan Tourist Destination (DTW) office.

scholarly journals Nexus among Trust, Job Satisfaction, and Affective Organizational Commitment: A Developing Country Perspective

2021 ◽  
Vol 4 (1) ◽  
pp. 67-78
Author(s):  
Atif Ali Gill ◽  
Riaz Hussain Ansari ◽  
Muhammad Waseem Tufail
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Developing Country ◽  
Social Exchange ◽  
Structural Equation ◽  
Banking Sector ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Affective Organizational Commitment

The organizational commitment of employees plays a vital role in the success of any business. In the era of competition, companies are struggling to retain the employees committed to the organizations. There is a scarcity of research to investigate the factors that influence effective organizational commitment in a developing country. The researcher conducted a survey to collect data from employees working in the banking sector of Pakistan. The present study utilized the convenience sampling method to get responses. A total of 300 questionnaires were distributed, from which 215 responses were received, where 15 questionnaires were found partially filled, which were discarded for further analysis. The 200 questionnaires proceeded for statistical analysis using the partial least square structural equation modeling (PLS-SEM) technique. The software of SmartPLS ver 3.0 was used to analyze the significance of hypotheses. Current research revealed the significant relationship between trust and affective commitment mediated through job satisfaction. The present study provides several theoretical and practical implications by extending social exchange theory and delivering guidelines to banks' human resource departments to build trust among employees, and gauging job satisfaction to increase affective organizational commitment.

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