scholarly journals Supporting Students at a Distance

2020 ◽  
pp. 79-89
Author(s):  
Donald Mitchell
Keyword(s):  
Information Literacy ◽  
Student Experience ◽  
Lessons Learned ◽  
Library Service ◽  
Post Graduate ◽  
Research Level ◽  
Theological Institutions ◽  
Teaching Faculty

This paper looks at the experience of Union School of Theology, and specifically the library service in supporting distance students studying at undergraduate, post graduate and research level. Consideration is given to the challenges of resource provision, copyright and information literacy. The case study explores solutions developed through practice and experience, notes the benefits of structures and technologies that engage the students, and considers lessons learned from the particular model adopted. The conclusion emphasises the necessity of equivalence of student experience whether on, or off campus. Emphasis is placed on the role of librarians and teaching faculty in theological institutions as partners in the development and equipping of students as life-long learners.

The Role of Web Services

2010 ◽  
pp. 342-357
Author(s):  
Pauline Ratnasingam
Keyword(s):  
Web Services ◽  
Balanced Scorecard ◽  
Small Businesses ◽  
Lessons Learned ◽  
Business Firm ◽  
The Balanced Scorecard ◽  
Exploratory Case Study

This chapter aims to examine the extent of Web services usage and quality, applying the balanced scorecard methodology in a small business firm as an exploratory case study. This chapter contributes to guidelines and lessons learned that will inform, educate, and promote small businesses on the importance of maintaining the quality of Web services.

E-learning and information literacy at the University of Jos

2014 ◽  
Vol 35 (8/9) ◽  
pp. 607-628 ◽  
Author(s):  
Vicki Lawal ◽  
Stephen Akintunde
Keyword(s):  
Information Literacy ◽  
Teaching And Learning ◽  
Case Study Research ◽  
Content Type ◽  
E Learning ◽  
Learning Platforms ◽  
Information Skills ◽  
The University

Purpose – The purpose of this paper is to examine the potential role of information literacy (IL) within the changing context of the e-learning environment at the University of Jos in recent years. It focuses and emphasises the role of the University library in facilitating teaching and learning through the use of e-learning platforms in teaching information retrieval skills. The paper aims to identify gaps in students’ information skills that could be addressed through IL instruction. Design/methodology/approach – The study employed a case study research design while the methodology involved the administration of structured questionnaires to the two groups of respondents. Findings – Findings from the study provide useful insights to the skills challenges experienced by students and point to a need for effective collaboration between the library, faculty and management in order to promote a better approach to learning at the institution. Originality/value – By emphasising the role of the library, the paper contributes to previous studies on e-learning at the University and provides a basis for further research in this regard.

On the Other Side of the Table: Lessons Learned From Negotiations

2018 ◽  
Vol 21 (4) ◽  
pp. 86-99
Author(s):  
Heather P. Williams ◽  
Fritz Peters
Keyword(s):  
Human Resource ◽  
School Board ◽  
Negotiation Process ◽  
Unintended Consequences ◽  
Lessons Learned ◽  
The Other ◽  
Key Players ◽  
Human Resource Personnel

District-level directors, principals, and human resource personnel can bring important viewpoints and information in assisting the school board and superintendent during the teacher negotiations process. Unfolding in this case study are the myriad pressures brought forth to the key players in the process, the negotiating process of interest-based bargaining (IBB), and the unique perspective of administrators who served as both labor negotiators and management negotiators in different settings. Also emphasized is the work of school boards and how fractious relations can lead to unintended consequences, as well as the key role of the superintendent in the negotiation process.

scholarly journals The Role of Academic Libraries in Mentored Undergraduate Research: A Model of Engagement in the Academic Community

2009 ◽  
Vol 70 (3) ◽  
pp. 235-249 ◽  
Author(s):  
Anthony Stamatoplos
Keyword(s):  
Higher Education ◽  
Information Literacy ◽  
Academic Libraries ◽  
Undergraduate Research ◽  
Research Community ◽  
Academic Community ◽  
Literacy Programs ◽  
Library Service ◽  
Do So

Mentored undergraduate research is an emergent pedagogy in higher education. It differs fundamentally from course-related student research and is largely independent of the curriculum. Academic libraries should engage formally with the undergraduate research community. To do so, librarians will need to think and work beyond traditional models of library service, most notably in information literacy programs. The intent of this article is to raise awareness about opportunities for library involvement with undergraduate researchers and programs. Lessons from one university, including a formal partnership between a library and an undergraduate research center, suggest some general strategies that academic libraries might explore.

Opening up collaboration and partnership possibilities

2016 ◽  
Vol 32 (2) ◽  
pp. 103-116 ◽  
Author(s):  
Donna Harp Ziegenfuss ◽  
Cynthia Furse
Keyword(s):  
Faculty Development ◽  
Course Design ◽  
Lessons Learned ◽  
Unique Type ◽  
Engineering Faculty ◽  
Content Type ◽  
Massive Open Online Course ◽  
Challenges And Opportunities ◽  
Teaching Faculty

Purpose The purpose of this paper is to describe a unique case of a librarian–engineering faculty partnership grounded in a faculty development National Science Foundation (NSF) grant. Authors will describe processes, lessons learned, challenges and opportunities resulting from designing, implementing and evaluating a massive open online course (MOOC) focused on teaching faculty how to flip classes. Design/methodology/approach This case study presents a reflective review of the process of two unlikely collaborators who work together, write a grant, design faculty development training and develop and evaluate a MOOC. Decisions made, perspectives and lessons learned will be discussed. Findings The evolution of an NSF grant partnership involving an engineering faculty and librarian is presented. Larger issues, such as proactivity of librarians, non-traditional librarian roles and librarian versus academic identity, are raised and discussed. Originality/value This case study presents a unique type of librarian–faculty partnership, one where a librarian is a Co-PI on an NSF grant. Collaborator reflections on lessons learned, challenges and implications could be applicable to other digital/technology projects, online professional development initiatives and course design projects.

scholarly journals Workplace information literacy: a bridge to the development of innovative work behaviour

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Lyndsey Middleton ◽  
Hazel Hall
Keyword(s):  
Information Literacy ◽  
Qualitative Data ◽  
Information Science ◽  
Content Type ◽  
Mixed Methods Approach ◽  
Innovative Work ◽  
Innovative Work Behaviour ◽  
And Training

PurposeOrganisational culture and leadership, employee skills and aptitudes, access to resources, and training are regularly cited as important determinants of the development of innovative work behaviour (IWB). The purpose of the work reported in this paper was to investigate a further set of possible determinants of the development of IWB: those that are information-related.Design/methodology/approachA mixed methods approach was adopted. Quantitative and qualitative data were collected by questionnaire, interview and focus groups in three large public sector case study organisations in Scotland, Finland and England.FindingsA set of information-related determinants of the development of IWB is evidenced, adding to the list of determinants that are already well documented. Notably workplace information literacy (IL) appears to furnish a bridge between determinants of the development of IWB and workplace learning.Originality/valueThat information-related determinants may be valuable to the development of IWB has not previously merited specific consideration, nor been recognised, in the wider IWB literature. The identification of these determinants in this research should encourage researchers and professionals beyond the domain of information science to pay serious attention to IL. This is particularly important in respect of the role of workplace IL in processes that lead to new knowledge creation and innovation.

scholarly journals Measuring Use of a Distance Library Service

2021 ◽  
Author(s):  
◽  
Jacinta Anne Beckwith
Keyword(s):  
Lessons Learned ◽  
Information And Communications Technology ◽  
Library Service ◽  
Library Users ◽  
Use Of Services ◽  
Hard Evidence ◽  
Trends Over Time ◽  
The University ◽  
Made In

<p>As libraries strive and stride with new electronic resources and online services, providing at point of need and demonstrating value, it is necessary to build more comprehensive understanding of how changes might be impacting use of services and explore what this can tell us about library users. This research investigates use of a distance library service using the University of Otago Library in Dunedin, New Zealand as a case study. It examines the hard evidence of use of the service represented by requests received and processed by the Distance Library staff between 2007 and 2012. The analysis is made in light of growth in distance learning, advancing information and communications technology and escalation of resources being made available online. The study employs a retrospective quantitative approach and incorporates an analysis of qualification type, field of study and institution of requesters to provide a richer picture for the investigation. Results of the study provide information about the use of the Distance Library Service and its users revealing trends over time. Research implications of this investigation include better understanding of our information services and our users. Lessons learned from this study can help inform decision-making for future services, training of staff and comparison with other libraries.</p>

scholarly journals Product Ownership of a Legacy Institutional Repository

2021 ◽  
Vol 40 (3) ◽  
Author(s):  
Mikala Narlock ◽  
Don Brower
Keyword(s):  
Lessons Learned ◽  
Institutional Repositories ◽  
Online Tools ◽  
Clear Vision ◽  
Current Product ◽  
Digital Collection ◽  
Future Direction ◽  
Future Work

Many academic libraries have developed and/or purchased digital systems over the years, including digital collection platforms, institutional repositories, and other online tools on which users depend. At Hesburgh Libraries, as with other institutions, some of these systems have aged without strong guidance and resulted in stale services and technology. This case study will explore the lengthy process of stewarding an aging service that satisfies critical external needs. Starting with a brief literature review and institutional context, the authors will examine how the current product owners have embraced the role of maintainers, charting a future direction by defining a clear vision for the service, articulating firm boundaries, and prioritizing small changes. The authors will conclude by reflecting on lessons learned and discussing potential future work, both at the institutional and professional level.

The Role of Web Services

2011 ◽  
pp. 865-879 ◽  
Author(s):  
Pauline Ratnasingam
Keyword(s):  
Web Services ◽  
Balanced Scorecard ◽  
Small Businesses ◽  
Lessons Learned ◽  
Business Firm ◽  
The Balanced Scorecard ◽  
Exploratory Case Study

This chapter aims to examine the extent of Web services usage and quality, applying the balanced scorecard methodology in a small business firm as an exploratory case study. This chapter contributes to guidelines and lessons learned that will inform, educate, and promote small businesses on the importance of maintaining the quality of Web services.

Knowledge Management in a Project Climate

2005 ◽  
pp. 130-137 ◽  
Author(s):  
Elayne Coakes ◽  
Anton Bradburn ◽  
Cathy Black
Keyword(s):  
Knowledge Management ◽  
Knowledge Sharing ◽  
Construction Projects ◽  
Best Practice ◽  
Lessons Learned ◽  
Construction Sites ◽  
Substantial Risk ◽  
Frontline Managers

This case study concerns the company Taylor Woodrow, which is a housing, property, and construction business operating internationally in situations where frontline operations are characterised by project management. Construction projects can sometimes carry substantial risk, and this case examines the role of knowledge management at Taylor Woodrow in minimising the probability of mischance by promoting best practice and lessons learned. The case shows how best practice can be developed through knowledge-sharing facilitated by networks of relationships. Some relationships are external — between the company, its partners, suppliers, and customers. Other relationships are internal — between frontline managers on construction sites and headquarters’ staff. The case study indicates how knowledge is collated and distributed for the mutual benefit of all stakeholders.

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