IMPLEMENTASI KONSEP LEAN MANAGEMENT PADA SISTEM ARSIP KPPBC TANGERANG

2020 ◽  
Vol 4 (1) ◽  
Author(s):  
Imam Tri Wahyudi
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Case Study Research ◽  
Management Training ◽  
Value Stream Mapping ◽  
Lean Management ◽  
Value Stream ◽  
Management Concept ◽  
External Consultant

ABSTRACT:The Tangerang Customs and Excise Supervision and Service Office (KPPBC Tangerang) has initiated the implementation of the lean management concept as an effort to improve several business processes, including the archive business process. Before this implementation, they held a lean management training from an external consultant at KPPBC Tangerang in 2018. This study analyzes how to implement lean government in the archive business process of KPPBC Tangerang and how its impact. This research methodology uses a qualitative approach, based on a case study research. The results of the study concluded that lean management is effectively applied to business processes in the supporting unit, the archive business process.Keywords: Customs, Lean Management, 5S, Value Stream Mapping, Form A3ABSTRAK:Kantor Pengawasan dan Pelayanan Bea dan Cukai Tangerang (KPPBC Tangerang) telah melakukan inisitif penerapan konsep lean management sebagai upaya penyempurnaan pada beberapa proses bisnis. Upaya tersebut dimulai dengan adanya pelatihan lean management dari konsultan eksternal di KPPBC pada tahun 2018, kemudian dilanjutkan dengan tim implementasi lean management untuk beberapa proses bisnis, diantara pada proses bisnis arsip.Penelitian ini bertujuan untuk melakukan analisis bagaimana implementasi lean government di KPPBC Tangerarang dan bagaimana dampaknya setelah diterapkan. Metodologi penelitian ini menggunakan pendekatan kualitatif berdasarkan penelitian studi kasusHasil dari penelitian ini menunjukan bahwa penerapan lean management berhasil diterapkan pada bisnis proses di unit pendukung sesuai rencana dan memberikan hasil sesuai target yang direncanakan.Kata Kunci: Bea Cukai, Lean Management, 5S, Value Stream Mapping, Form A3  

scholarly journals How Robot/human Orchestration Can Help in an HR Department: A Case Study From a Pilot Implementation

Organizacija ◽  
2019 ◽  
Vol 52 (3) ◽  
pp. 204-217 ◽  
Author(s):  
Dalibor Šimek ◽  
Roman Šperka
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Current Trend ◽  
Case Study Research ◽  
Multinational Company ◽  
Research Approach ◽  
Structured Interviews ◽  
Service Orchestration ◽  
Study Research

Abstract Background and Purpose: Motivation of this research is to explore the current trend in automating the business processes through software robots (Robotic Process Automation – RPA) and its managing within enterprise environment where most of the processes are executed by human workforce. As the RPA technology expands the demand for its coordinating grows as well. The possible solution to this challenge is shown in case study research in form of implementing orchestration platform to a concrete business process of onboarding in HR department of a multinational company. The aim of this paper is to explore the phases and activities of the pilot project implementation of Robotic Service Orchestration (RSO) in combination with RPA technology and to assess the potential benefits. Design/Methodology/Approach: Case study research approach was selected to explore the research phenomena, which is the implementation of RSO platform in combination with RPA technology and assessing incoming benefits. The case is formed with 2 companies – (1) multinational company with ongoing effort of automating onboarding process, (2) technology and consulting company delivering the automation solution. Data were collected through semi-structured interviews with respondents from two involved companies and by analysing internal documents. Results: The analysis of case provided in this paper revealed some key insights: (1) strategical position of RSO and tactical position of RPA towards the existing legacy systems, (2) need for increased focus on initial process modelling phase, (3) Application Programming Interface (API) integration is more viable solution for RPA, (4) the biggest benefit of RPA - its agility, (5) future potential of the RSO replacing the BPMS. Conclusions: First of all, there is a need of higher number of software robots adopted in a company before orchestration could pay off. On the other side, current Business Process Management Systems (BPMS) solutions don’t offer functionalities for managing human and software robots workforce altogether. RPA is expected to expand and without proper orchestration the effectivity will not grow constantly.

scholarly journals Lean Hospital Management, Studi Empirik pada Layanan Gawat Darurat

2017 ◽  
Vol 10 (3) ◽  
pp. 257
Author(s):  
Indrianawati Usman ◽  
Mira Ardiyana
Keyword(s):  
Intensive Care Unit ◽  
Single Case ◽  
Case Study Research ◽  
Value Added ◽  
Single Case Study ◽  
Hospital Service ◽  
Lean Management ◽  
Time Service ◽  
Value Stream

This research focuses on implementing lean management in hospital service, in order to elimination of waste to make a better performance.  It’s a qualitative single case study research. This study will identified waste and show how to reduce waste using lean management by empirically research in intensive care unit of Islamic hospital in Surabaya. Quantitative tools and measurement also used in this research using value stream analysis tools, and process activity mapping in order to identify the value added and non value added activities.  The results of the analysis indicate that there are seven kind of waste. Next the value stream analysis and process activity mapping show that the most frequent waste that cause ineffective performance of hospital service are waiting time, service defect and inappropriate process.  

VSM as a Tool for Mini-Audit of Information System

2014 ◽  
Vol 474 ◽  
pp. 73-78
Author(s):  
Jan Vavruška ◽  
František Manlig ◽  
František Koblasa
Keyword(s):  
Information System ◽  
Information Flow ◽  
Production Management ◽  
Business Processes ◽  
Process Analysis ◽  
Discrete Event ◽  
Control Process ◽  
Value Stream Mapping ◽  
Value Stream ◽  
Current State

The main focus when improving business processes is on the analysis of material flow. Thorough analysis of the information flow and associated information systems is still undervalued. Working with inaccurate and/or obsolete data leads to incorrect outputs that negatively affect the entire control process. Analysis of the state of material has to go hand in hand with the information analysis. A mini audit of the information flow and information system can be carried out, which follows the classic principles of VSM (Value stream mapping), in order to make an initial analysis of the information flow and information system. Information about the current state of the process together with a measure how well it is represented by the model in the information system can be obtained thanks to this mini-audit. This article focuses on this mini-audit and briefly describes the auditing process. The details of how to create VSM maps is discussed with the main focus on an information flow where the key elements are the inputs and the outputs of the job orders for planning and production management. Attention is also focused on the form of delays in discrete-event recording in the production process which appear in the information system.

Lean Solutions in Batch Manufacturing Process with Applicability in Bumpers Production

2016 ◽  
Vol 834 ◽  
pp. 205-210
Author(s):  
Elena Loredana Terzea ◽  
Antonia Cristina Barascu ◽  
Iulian Razvan Soare
Keyword(s):  
Automotive Industry ◽  
Food Processing ◽  
Lead Time ◽  
Batch Processes ◽  
Value Stream Mapping ◽  
Value Stream ◽  
Industry Sector ◽  
Current Value ◽  
Lean Methods

Batch processes includes paint manufacturing, food processing, pharmaceutical industry, etc. The paper focuses on the process of paint manufacturing. The main contribution is the design of the current value stream mapping, very useful to understand the causes of waste and lead-time. This paper points out the necessity of applying lean methods within automotive industry, sector of bumpers painting and assembly, based on a real case-study.

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