scholarly journals The implementation of quality management system using ISO 9001:2008 based Total Quality Management Concept

2018 ◽  
Author(s):  
Suyitno
Keyword(s):  
High School ◽  
Quality Management ◽  
Management System ◽  
Iso 9001 ◽  
System Quality ◽  
System Implementation ◽  
Vocational High School ◽  
Implementation Quality ◽  
Management Quality

Vocational education as one part of the system Education of National is very strategic role for the form of national labour generation which was skillful. As strive to improve management and quality and also competitiveness hence applied by management system quality of ISO 9001:2008 in Public Vocational High School of 1 at Singosari. Research focussed 1) How System Implementation Management Quality of ISO 9001:2008 in Public Vocational High School of 1 at Singosari, 2) Effort what is done by for the agenda of overcoming various resistance faced in management system implementation quality of ISO 9001:2008 in Public Vocational High School of 1 at Singosari. Method Research weared in this research is device qualitative with method intake of data through interview, documentation and observation to informant namely components in Public Vocational High School of 1 at Singosari. While data analysis through analysis of interactive (Miles and Huberman, 1994).Research finding of research focus I: 1) conducting two qualifying which have been commended by ISO 9001:2008, namely System Design Of Management Quality of through step of plan-do-check-action ( P-D-C-A) and Documentation System Management Quality of. Management Top (principal) organizational have to compare expectation of the customer with Organizational performance able to determine direction policy of Organization. 2). Have Commitment of customer satisfaction either from internal and external school started by given the expectation and requirement of customer. 3). Process looked into a study which continue to have continuation and over there will happened repairs to performance 4). Management system implementation quality of ISO 9001:2008 in Public Vocational High School of 1 at Singosari qualify total involvement from entire school component. Focus II: 1) Steps the done by principal in developing this commitment for example always communicate vision, target and mission go to school and also remind obligation and duty will each and also always inform position growth of school to all student and teachers 2) Process study to employees and teachers through giving of instruction work in writing and followed with explanation is verbally looked into by an effective enough in improving their motivation with cultural of quality. 3). Leader go to school and entire school component have high commitment to do repair on an ongoing with step of Plan, Do, Check and of Action by have cycle to supported by source which with quality.

scholarly journals The implementation of quality management system using ISO 9001:2008 based Total Quality Management Concept (Case Study at the First State Public Vocational Secondary School at Singosari, Malang Regency, East Java, Indonesia)

2021 ◽  
Author(s):  
Suyitno
Keyword(s):  
High School ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
System Implementation ◽  
Vocational High School ◽  
Total Quality ◽  
Implementation Quality

Vocational education as one part of the system Education of National is very strategic rolefor the form of national labour generation which was skillful. As strive to improvemanagement and quality and also competitiveness hence applied by management systemquality of ISO 9001:2008 in Public Vocational High School of 1 at Singosari. Researchfocussed 1) How System Implementation Management Quality of ISO 9001:2008 inPublic Vocational High School of 1 at Singosari, 2) Effort what is done by for the agendaof overcoming various resistance faced in management system implementation quality ofISO 9001:2008 in Public Vocational High School of 1 at Singosari. Method Researchweared in this research is device qualitative with method intake of data through interview,documentation and observation to informant namely components in Public VocationalHigh School of 1 at Singosari. While data analysis through analysis of interactive (Milesand Huberman, 1994).Research finding of research focus I: 1) conducting two qualifyingwhich have been commended by ISO 9001:2008, namely System Design Of ManagementQuality of through step of plan-do-check-action ( P-D-C-A) and Documentation SystemManagement Quality of. Management Top (principal) organizational have to compareexpectation of the customer with Organizational performance able to determine directionpolicy of Organization. 2). Have Commitment of customer satisfaction either from internaland external school started by given the expectation and requirement of customer. 3).Process looked into a study which continue to have continuation and over there willhappened repairs to performance 4). Management system implementation quality of ISO9001:2008 in Public Vocational High School of 1 at Singosari qualify total involvementfrom entire school component. Focus II: 1) Steps the done by principal in developing thiscommitment for example always communicate vision, target and mission go to school andalso remind obligation and duty will each and also always inform position growth ofschool to all student and teachers 2) Process study to employees and teachers throughgiving of instruction work in writing and followed with explanation is verbally looked intoby an effective enough in improving their motivation with cultural of quality. 3). Leadergo to school and entire school component have high commitment to do repair on anongoing with step of Plan, Do, Check and of Action by have cycle to supported by sourcewhich with quality

scholarly journals Implementasi Sistem Manajemen Mutu ISO 9001:2008 di MAN 3 Sleman (Upaya Meningkatkan Mutu Guru Mata Pelajaran PAI)

2020 ◽  
Vol 7 (1) ◽  
pp. 33-41
Author(s):  
Muhammad Rofiq Anwar
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Educational Institution ◽  
Research Field ◽  
Iso 9001 ◽  
Quality Data ◽  
System Quality ◽  
Advantages And Disadvantages

Peneliti ini memfokuskan pada Impelementasi Sistem Manajemen Mutu ISO 9001:2008 di MAN 3 Sleman dalam Upaya Peningkatan Mutu Guru Mata Pelajaran PAI. Jenis penelitian ini menggunakan penelitian lapangan (field reseach) yang bersifat kualitatif dengan mengambil latar MAN 3 Sleman. Pendekatan yang digunakan adalah kualitatif. Subyek penelitian ini adalah kepala madrasah, wakil kepala madrasah MAN 3 Sleman, guru Man 3 Sleman, guru BK, dan siswa MAN 3 Sleman sedangkan obyek penelitiannya berkaitan dengan Implementasi Sistem Manajemen Mutu ISO 9001:2008 di Man 3 Sleman (Upaya Peningkatan Mutu Guru PAI).. Hasil penelitian menunjukkan bahwa Implementasi Sistem Manajemen Mutu ISO 9001:2008 sangat tepat dalam Upaya peningkatan Mutu Guru Mata Pelajaran PAI. Impelementasi sistem manajemen mutu ISO 9001:2008 sudah dilakukan dengan sangat baik. Dalam upaya peningkatan mutu guru mapel PAI melalui sistem manajemen mutu ISO 9001:2008,  MAN 3 Sleman melalui peningkatan kompetensi pedagogik dan kompetensi profesionalisme. Terdapat faktor kelebihan dan kekurangan dalam melaksanakan implementasi sistem manajemen mutu ISO 9001:2008 (upaya peningkatan mutu guru PAI di MAN 3 Sleman). Kelebihannya yaitu adanya keteraturan dan ketertiban diberbagai lini karena sesuai standar sasaran mutu. Sedangkan kekurangannya adalah masih ada beberapa guru PAI yang kurang sadar akan pentingan penerapan sistem manajemen tersebut. . ABSTRACT this research focus on advanced of education depends on the management system /management in an educational institution, especially religious-based educational institutions such as MAN 3 Sleman. This research is a field research (field reseach) that is qualitative, by taking the background MAN 3 Sleman. The approach used a qualitative. The subjects of this research are head of madrasah, deputy head of madrasah MAN 3 Sleman, teacher of 3 Sleman, BK teacher, and student of MAN 3 Sleman while the object of research is related to Implementation of Quality Management System ISO 9001: 2008 in Man 3 Sleman (Improvement Effort of PAI Teacher Quality) . Data collection is done by conducting observation, interview and documentation. The results show that the Implementation of ISO 9001: 2008 Quality Management System is very appropriate in Improving Quality Teachers of PAI Subject Teachers. Impelementasi quality management system ISO 9001: 2008 has been done well. In an effort to improve the quality of PAI mapel teachers through ISO 9001: 2008 quality management system, Man 3 Sleman through the path of pedagogic competence improvement and professionalism competence. There are advantages and disadvantages in implementing the system quality management of ISO 9001: 2008 in an effort to improve the quality of PAI teachers in MAN 3 Sleman. The excess is the existence of order and order in various lines because according to the standard of quality objectives. While the drawback is there are still some PAI teachers who are less aware of the importance of the implementation of the management system.  

scholarly journals Evaluation Of Quality Management System Of ISO 9001:2008 In Vocational High Schools

2019 ◽  
Vol 5 (2) ◽  
pp. 155
Author(s):  
Hendrina Widiastuty ◽  
Sutarto Sutarto ◽  
Haryo Aji Pambudi
Keyword(s):  
High School ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Sample Selection ◽  
Iso 9001 ◽  
Good Effect ◽  
Vocational High School ◽  
Kirkpatrick Model ◽  
Input Variables

<p>This research aims at evaluating the implementation of Quality Management System (QMS) of ISO 9001: 2008 in State Vocational High School 1 Surakarta and State Vocational High School 6 Surakarta through the Kirkpatrick model. The sample selection used the purposive sampling method with 77 teachers/staffs from the two schools. The data were collected with questionnaires and documentation. The implementation of QMS of ISO 9001: 2008 in both schools based on the input variables can be categorized as “very good with the score of 95 points out of 100 points. The results of the 3-behavior level evaluation on the QMS of ISO 9001: 2008 Implementation showed that the area of a) HR; b) the infrastructure; and c) the education process control and services in the State Vocational High School 1 and 6 Surakarta fell in the category of "mostly achieved". The results of a level 4 evaluation indicated the result of the graduates’ quality in both schools can be categorized as good with the mean of 58.33. The QMS of ISO 9001: 2008 implementation proved to have a good effect on the school administration system in both schools where the granting of QMS of ISO 9001: 2008 certificates in line with the achievement of “A” school accreditation over the past 10 years.</p>

scholarly journals Achievement of quality management system ISO 9001:2015 strategy in Vocational High School

2018 ◽  
Vol 403 ◽  
pp. 012077
Author(s):  
R Irsyada ◽  
S Isbiyantoro ◽  
A P Wibawa ◽  
M F Teng ◽  
A F O Gaffar ◽  
...  
Keyword(s):  
High School ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
Vocational High School

scholarly journals Implementation Quality Management System of ISO 9001: 2015 at Vocational High School Yappi Wonosari Gunungkidul Regency

2019 ◽  
Author(s):  
Rokhmah Nur Istriani ◽  
Setya Rahardja
Keyword(s):  
High School ◽  
Management System ◽  
School Quality ◽  
Quality Management System ◽  
Positive Impact ◽  
Iso 9001 ◽  
Vocational High School ◽  
Implementation Quality ◽  
Know How ◽  
Leadership Engagement

The aim of this study illustrate ts M utu Management System (QMS) ISO 9001: 2015 and know how to resolve obstacles that arise in SMM realization in Vocational High School Yappi Wonosari Gunung Kidul Regency. This research is a descriptive study with a qualitative approach. Research data was collected through interviews, documentation, and observation. The results of the study show: 1) The application of elements of focus on customers, leadership, engagement of people, process approach, improvement, evidence-based decision-getting , and relationship management is good enough; 2) The positive impact of the implementation of QMS is to improve school performance so that it has an impact on the satisfaction of parents; 3) How to maintain and overcome obstacles from the implementation of QMS by controlling school quality internally and externally.

Quality Management System Implementation Based on Lean Principles and ISO 9001:2015 Standard in an Advanced Simulation Centre

2021 ◽  
Vol 51 ◽  
pp. 28-37
Author(s):  
Maria Angeles Tebar Betegon ◽  
Víctor Baladrón González ◽  
Natalia Bejarano Ramírez ◽  
Alejandro Martínez Arce ◽  
Juan Rodríguez De Guzmán ◽  
...  
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
System Implementation ◽  
Lean Principles ◽  
Simulation Centre

scholarly journals Pengaruh Implementasi Sistem Manajemen Mutu ISO 9001:2008 Dan Kemampuan Mengajar Widyaiswara Terhadap Kompetensi Lulusan Diklat

2016 ◽  
Vol 4 (3) ◽  
pp. 37
Author(s):  
Dewi Setiawati
Keyword(s):  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Research Problem ◽  
Teaching Quality ◽  
Iso 9001 ◽  
Survey Method ◽  
Main Research ◽  
Independent Variables

This research mainly aims to explore competencies of training graduated which focuses on factors that influence competencies of training graduates, such as the implementation of quality management system ISO 9001:2008 and teaching quality of Widyaiswara. The main research problem addressed in this study is how the implementation of quality management system ISO 9001:2008 and teaching quality of Widyaiswara contribute to competencies of training graduates, both partially and altogether. I conducting this research, explanatory survey method is used with questionairres using likert and interval scales as the data collection techniques, that are distributed to 51 graduates of training at PPPPTK Penjas dan BK. To analyse the data, the study employs PPM (Pearson Product Moment), to investigate the direct and non-direct correlations of dependent and independent variables. Significance tests are administered using F-test and t-test. The results show that (1) the impelementation of quality management system ISO 9001:2008 significantly influences competencies of training graduates; (2) teaching quality of Widyaiswara significantly influences competencies of training graduates; and (3) both the implementation of quality management system ISO 9001:2008 and teaching quality of Widyaiswara significantly influence competencies of training graduates.

The impact of the implementation of management system on the perception of role and tasks of maintenance services and effectiveness of their functioning

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Przemysław Drożyner
Keyword(s):  
Quality Management ◽  
Management System ◽  
Iso 9001 ◽  
Management Systems ◽  
Important Conclusion ◽  
Repair Work ◽  
Content Type ◽  
The Impact

PurposeThe first goal of the article was to examine how the perception of the role and scope of operation of maintenance services in the enterprise changes, depending on whether the company has an integrated management system (IMS), only a quality management system implemented in accordance with ISO 9001 and in the absence of a formal, certified management system. The second goal was to propose a model for assessing the quality of maintenance service functioning in enterprise with IMS implemented.Design/methodology/approachThe author's experience of over 1,000 audits in enterprises in various industries: food, automotive, construction, petrochemical, electronic and so on was used in the work. The audits were carried out in three types of companies: which had IMSs (800 audits), which only had a system implementation certificate ISO 9001 (140 audits) and without any standardized management system implemented (so-called second-party audits, commissioned by the client of the audited company.FindingsThe most important conclusion is – the role of UR services in enterprises with the implemented IMS is much broader and goes beyond the classic framework for planning, implementation and settlement of maintenance and repair work. Maintenance is understood more broadly and includes in its scope also the safety of people and the environment, the efficiency of production and consumption of utilities as well as the quality of products and services. Maintenance issues include not only strictly technical aspects but also economic, logistic, legal and organizational and management aspects.Practical implicationsResearch shows that enterprises, especially those with high technical and organizational culture, should not treat management systems as costs, but as a driving force for the implementation of new technologies, new organizational solutions and the development of employees' competences.Social implicationsBroad views on stakeholders of maintenance services (including employees, their families, control institutions) and their requirements make enterprises begin to see the need to maintain the so-called lifetime balance, as well as the safety and comfort of work of employees of these services.Originality/valueThe author did not find in literature any reports on studies of the impact of formal, certified management systems on the quality of maintenance services; this article shows that this impact is large and, above all, positive; with such a broad understanding of the role of maintenance, there is a need to develop a common platform for such seemingly distant concepts as machine technical condition or fatigue life versus cost accounting and quality management.

scholarly journals Implementasi Sistem Manajemen Kualitas ISO: 9001:2008 terhadap Kepuasan Pemustaka di Perpustakaan Pusat Universitas Gadjah Mada

2015 ◽  
Vol 9 (2) ◽  
pp. 44
Author(s):  
Uminurida Suciati
Keyword(s):  
Quality Of Service ◽  
Quality Management ◽  
Data Collection ◽  
User Satisfaction ◽  
Management System ◽  
Quality Management System ◽  
Iso 9001 ◽  
Library Services ◽  
The University

This study aims to determine the quality library services based implementation of Quality Management System ISO 9001:2008 . User satisfaction and student perceptions regarding the attributes of quality library services that include : tangible , reliability , responsiveness, assuredness , and empathy associated with user satisfaction .This study uses a quantitative approach . Type a descriptive quantitative research . Ex post facto data collection by survey method . Data collection using questionnaires as the primary method , documentary and observation . The study population was a student who came to visit and use the library facilities and using samples UGM proportional stratified random sampling technique.Analysis of the data using parametric statistics , such as regression analysis to test the hypothesis regreasi first and to find out how much of each attribute independent variables contribute effectively to the satisfaction of the user and the product moment correlation and ANOVA to test the hypothesis of a single lane to two . Results indicate that the implementation of quality management system ISO 9001 : 2008 can give satisfaction to the users at the Central Library , University of Gadjah Mada . It can be seen from the results of the user's perception of the quality attributes of library services that include : tangible, reliability , responsiveness , and empathy assuredness related to user satisfaction at the Central Library of the University of Gadjah Mada . It can be seen from tangible attribute indicates the coefficient b = 0.104 and p = 0.022 , attribute indicates the reliability coefficient b = 0.126 and p = 0.009, attribute indicates the responsiveness coefficient b = 0.095 and p = 0.018, showing assuredness attribute coefficient b = 0.125 and p = 0.007, attribute shows empathy coefficient b = 0.193 with p = 0.001 . Positive effect is statistically significant means that the better the user perception of service quality attributes of the higher levels of user satisfaction and conversely the perception of poor quality of service attributes pemustaka on the lower level of user satisfaction in the Library of the University of Gadjah Mada . From the estimation above regression equation, the coefficient of multiple determination ( R2 ) of 0.539 that showed statistically that the role of the variable quality of service for users' satisfaction at 53.9 % . Percentage of the remaining 46.1 % are other variables not examined in this study .

scholarly journals IMPROVEMENT OF QUALITY MANAGEMENT SYSTEMS IN THE SPHERE OF SOCIAL SERVICES IN REZEKNE MUNICIPALITY

2014 ◽  
Vol 1 (6) ◽  
pp. 117
Author(s):  
Maija Krūze
Keyword(s):  
Quality Management ◽  
Social Services ◽  
Social Service ◽  
Management System ◽  
Quality Management System ◽  
Internal Audit ◽  
Iso 9001 ◽  
Evaluation Methodology ◽  
Self Evaluation

The paper explores the quality management system of Rezekne Social service and its perfection employing internal audit and self-evaluation methodology. The aim of the present study is to find out how the quality of provided services of social service and social service providers is ensured in accordance with the ISO 9001:2008 quality standard, exploring the processes of management, basic activity, internal audit and prevention of non-compliance as well as focusing on the measures to be taken in order to improve the quality management system (QMS). When elaborating the article, the economic and legal literature on quality management terminology, its application and effective social services management have been studied according to the ISO 9001:2008 standard. The paper examines the measures which ensure quality of social aid and provision of social services of Rezekne Social service highlighting the quality management system, elimination of non-compliance, QMS report results, customer level of satisfaction and self-evaluation methodology. The author has worked out proposals to improve the processes of quality management system and quality results, consequently ensuring the development of Rezekne Social service. With the help of practical examples, the hypothesis proved that internal audit of the quality management system, management processes to address non-compliance, management reports and self-evaluation provide an objective assessment of the quality and create favourable conditions to ensure the provision of qualitative social services, contributing to a better controlled social policy.

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