Interpersonal Conflict Goals: A Literature Review
Conflict, a process involving perceptions of differences and opposition, is often an undesired but inevitable consequence of social interaction. This review describes the various goals (internal representations of desired states) that can be present in interpersonal conflict. Several streams of research are examined: conflict motivational models which examine the conflicting parties’ motives, conflict types which classify conflicts by the parties’ conscious focus, and desired outcome models which seek to identify what the parties in a conflict desire to happen. An integrative summary of these streams of research identifies four major categories of conflict goals: content goals, relationship goals, identity goals, and process goals. Further research is needed to clarify the nature of these goals, as well increase our understanding of the relationship between conflict goals, conflict outcomes, and conflict behavior in various contexts. Such research may lead to more constructive conflict management and more satisfying conflict resolution.