scholarly journals DESIGNING STRATEGY MAPS FOR PRIVATE ENGINEERING COLLEGE

2018 ◽  
Author(s):  
M. Ansyar Bora ◽  
Nanang Alamsyah ◽  
larisang
Keyword(s):  
Business Process ◽  
Performance Indicator ◽  
Key Performance Indicator ◽  
Strategy Maps ◽  
Interview Method ◽  
Map Design ◽  
Internal Business Process ◽  
Validation Tool

This study aims to design a strategic map for a private engineering college using the balancedscorecard method. There are two objectives: Key Performance Indicator (KPI) identification and KPI weighting.CIPP model is used to complete this study with the input of the study in the form of corporate statement andinstitutional strategy. Interview method used to determine KPI then continued by filling Analityc HierarchyProcess questionnaire in weighting KPI. There are 22 KPIs selected with distribution: three KPIs in financialperspective with 3.87% weighted value; five KPIs in the perspective of the customer with 47.86% weightedvalue; 6 KPIs from the perspective of Internal Business Process with 29.46% weighted value; and 8 KPIs fromLearning & Growth perspective with 18.8% weighted value. The results of this strategic map design can be usedin communicating all strategies implemented by the institution to all stakeholders and as a validation tool instrategy formulation.

scholarly journals RANCANGAN PENGUKURAN KINERJA SAFETY BALANCED SCORECARD PADA PERUSAHAAN ASBESTOS INDONESIA

Jurnal PASTI ◽  
2021 ◽  
Vol 15 (1) ◽  
pp. 35
Author(s):  
Bismar Maulani ◽  
Sawarni Hasibuan
Keyword(s):  
Business Process ◽  
Balanced Scorecard ◽  
Analytical Hierarchy Process ◽  
Performance Indicator ◽  
Key Performance Indicator ◽  
Internal Business Process ◽  
Hierarchy Process

Pelarangan beroperasinya industri asbes di beberapa Negara Barat menyebabkan perlunya perusahaan-perusahaan asbes mendisain ulang system manajemen kinerjanya yang mengintegrasikan aspek safety yang lebih ketat.  Tujuan penelitian ini adalah merancang sistem pengukuran kinerja dengan metode balanced scorecard yang diintegrasikan dengan safety pada kasus perusahaan atap asbestos di Indonesia. Langkah dalam melakukan penelitian ini adalah identifikasi sasaran strategis, identifikasi key performance indicator (KPI), merancang safety balanced scorecard, dan melakukan pengukuran kinerja. Pembobotan KPI dilakukan dengan menggunakan metode analytical hierarchy process (AHP).  Hasil rancangan safety balanced scorecard menghasilkan bobot sebesar 34,6% untuk perspektif learning & growth, 32% untuk perspektif internal business process, 19,2% untuk perspektif customer, dan 14,2% untuk perspektif financial.  Hasil pengukuran kinerja perusahaan asbestos menunjukkan skor kinerja tertinggi pada internal business process dengan skor 1,233, disusul learning & growth dengan skor 1,180, customer dengan skor 0,685, dan financial dengan skor 0,470. Hasil pengukuran total kinerja pada empat perspektif tersebut sebesar 3,567 yang menunjukkan bahwa kinerja safety BSC perusahaan atap asbestos masuk dalam kategori cukup.

scholarly journals Employee Performance Measurement in Teleworking Using Balanced Scorecard

2018 ◽  
Vol 8 (6) ◽  
pp. 5178
Author(s):  
Sunu Sugi Arso ◽  
Sfenrianto Sfenrianto ◽  
Mochamad Wahyudi
Keyword(s):  
Business Process ◽  
Balanced Scorecard ◽  
Performance Indicator ◽  
Employee Performance ◽  
Test Results ◽  
Key Performance Indicator ◽  
Average Value ◽  
Internal Business Process ◽  
Design Proposal ◽  
Method Approach

Key Performance Indicator (KPI) must be aligned with the development of the organization. PT. Mitra Intregrasi Informatika (MII) in its development decided to change the traditional way of work to modern telework. This encourages companies to adjust employee’s KPI from the traditional way of work turns in to telework. In order to perform KPI measurement of its employees based on teleworking, this research uses balanced scorecard method approach that is by taking into account financial, customer, and internal business process and learning and growth perspective. The results of this study are the design proposal KPI employees to accommodate telework at the company. Then KPI employee test results showed an increase in the average value of the employee KPI of 0.295 points (9.47%) of the old KPI. Thus, it is recommended to the company to implement the employee KPI.

scholarly journals Penyusunan Balanced Scorecard pada PT Cipta Paramula Sejati

2019 ◽  
Vol 9 (3) ◽  
pp. 150-163
Author(s):  
Ines Pipit Yuniawati ◽  
Heny K Daryanto ◽  
Setiadi Djohar
Keyword(s):  
Balanced Scorecard ◽  
Performance Indicator ◽  
Key Performance Indicator ◽  
Strategic Objectives ◽  
Financial Perspective ◽  
Building Management ◽  
Customer Perspective ◽  
Process Perspective ◽  
Internal Business Process ◽  
Depth Interviews

ABSTRACTPT Cipta Paramula Sejati is one of the companies engaged in the space and office rental business in Jakarta. PT Cipta Paramula Sejati manages the rental of office buildings and rooms in the Jakarta Design Center Building. Jakarta Design Center is a mall that has three types of businesses related to building space rental. Every company will be faced with various problems, both problems that come from within the company (internal) and problems from outside the company (external). This study aims to analyze the strategic objectives and key performance indicator (KPI) in terms of four perspective Balanced Scorecard (BSC), an also performance measurement methods at PT Cipta Paramula Sejati based on BSC concept. The analytical method used is the BSC. The study used a descriptive approach through in-depth interviews with respondents who were chosen intentionally (purposive sampling). The results of the study obtained twelve strategic targets and fourteen KPI. Based on the results of the BSC compilation of PT Cipta Paramula Sejati, the weighting for each BSC perspective was as follows: financial perspective of 27.78 percent, customer perspective of 27.78 percent, internal business process perspective of 25 percent, and learning and growth perspective of 19.44 percent.Keywords: building management, balanced scorecard, key performance indicator.   ABSTRAKPT Cipta Paramula Sejati adalah salah satu perusahaan yang bergerak dalam bisnis penyewaan ruangan dan perkantoran di Jakarta. PT Cipta Paramula Sejati mengelola penyewaan gedung dan ruangan perkantoran di Gedung Jakarta Design Center. Jakarta Design Center merupakan mall yang memiliki tiga jenis usaha yang berkaitan dengan penyewaan ruangan gedung. Setiap perusahaan akan dihadapkan pada berbagai permasalahan, baik itu permasalahan yang berasal dari dalam perusahaan (internal) maupun permasalahan dari luar perusahaan (eksternal). Penelitian ini bertujuan untuk menganalisis sasaran strategis dan indikator yang menjadi tolak ukur kinerja ditinjau dari empat perspektif Balanced Scorecard (BSC), serta menyusun metode pengukuran kinerja di PT Cipta Paramula Sejati berdasarkan konsep BSC. Metode analisis yang digunakan adalah BSC. Penelitian menggunakan pendekatan deskriptif melalui wawancara secara mendalam dengan responden yang di pilih secara sengaja. Hasil penelitian diperoleh dua belas sasaran strategis dan empat belas tolak ukur kinerja. Berdasarkan hasil penyusunan BSC pada PT Cipta Paramula Sejati diperoleh pembobotan untuk masing- masing perspektif BSC adalah sebagai berikut: perspektif keuangan sebesar 27,78 persen, perspektif pelanggan sebesar 27,78 persen, perspektif  proses bisnis internal sebesar 25 persen, dan perspektif pembelajaran dan pertumbuhan sebesar 19,44 persen.Kata kunci : pengelola gedung, Balanced Scorecard, indikator tolak ukur kinerja.

scholarly journals Mediating Effects between Perspectives in Strategy Maps

2019 ◽  
Vol 9 (1) ◽  
pp. 14
Author(s):  
Iman Adeinat
Keyword(s):  
Organizational Performance ◽  
Business Process ◽  
Postal Service ◽  
Strategic Objectives ◽  
Strategy Maps ◽  
Customer Perspective ◽  
Strategy Map ◽  
Process Perspective ◽  
Internal Business Process ◽  
The Relationship

Many researchers have highlighted the importance of strategy maps for improving organizational performance and providing an entire organization with a cognitive representation of its strategic objectives. However, arguing that strategy maps do not assign weight to each perspective, other researchers have generated weighted strategy maps and used various optimization models to highlight the most important perspective. In this study, I argue that organizations should understand all the causal links in a strategy map and explore paths toward improvement rather than focusing on just one perspective. To that end, I analyse all the causal relationships in the strategy map developed for a major postal service in Saudi Arabia and identify two principal mediating relationships: (1) the relationship between the learning and growth perspective and the customer perspective as mediated by the internal business process perspective and (2) the relationship between the internal business process perspective and the financial performance perspective as mediated through the customer perspective.

scholarly journals The Evaluation of Lecturer's Performance and Sekolah Tinggi Perikanan's Performance Through Intellectual Capital

2019 ◽  
Vol 23 (1) ◽  
pp. 19
Author(s):  
Mextaria Yuliana, Anggraini Sukmawati, Aida VitayalaS. Hubeis
Keyword(s):  
Organizational Performance ◽  
Intellectual Capital ◽  
Structural Equation ◽  
Performance Indicator ◽  
Descriptive Analysis ◽  
Equation Modeling ◽  
Key Performance Indicator ◽  
Process Learning ◽  
Internal Business Process ◽  
Positive Effect

Intellectual capital is an intangible resource owned by the organization that can be used to create value for the organization. Intellectual capital consists of the source of human capital, the organization itself and its relationship to the environment. The purpose of this research is to analyze the effect of intellectual capital on lecturer and organizational performance and the effect of lecturer performance on organizational performance. Lecturer performance was measured by Key Performance Indicator value. Organizational performance was measured by perspective of costumer, finance, internal business process, learning and growth. Respondents of this research were 106 lecturers in Sekolah Tinggi Perikanan. Data was analyzed by descriptive analysis and Structural Equation Modeling (SEM) with LISREL. The results showed that intellectual capital has positive effect and significant on lecturer and organizational performance. Lecturer performance has positive effect on organizational performance, but insignificant. University is the organization which high intellectual capital, so organization could be able to manage them for improving performance.

Analisis Pengukuran Kinerja Perusahaan Dengan Konsep Balanced Scorecard

2016 ◽  
Vol 3 (1) ◽  
pp. 11-22
Author(s):  
Dina Fitrianingrum ◽  
Sulastiningsih Sulastiningsih
Keyword(s):  
Customer Satisfaction ◽  
Organizational Development ◽  
Business Process ◽  
Balanced Scorecard ◽  
Research Use ◽  
Financial Perspective ◽  
Employees Satisfaction ◽  
Customer Perspective ◽  
Process Perspective ◽  
Internal Business Process

The objective of the research is to evaluate performance of Madubaru firm. This research use the methode of Balanced Scorecard which balancing measurement of non finance performance and finance performance. In the perspective learning and growth emphasize on the education and employees training, and also employees satisfaction. In the perspective of internal business process, it emphasize at the the level of success and organizational development. In perspective of customer emphasize at the customer satisfaction. In perspective of finance can see from finance ratio. The research have result learning and growth perspective with good performance, internal business process perspective with very good performance, customer perspective with enough performance, financial perspective estimation with good performance. At general we can assesd performanced of Madubaru firm is good and expected to be improved again. Keyword : Balanced Scorecard, Learning and Growth Perspective, Internal Business Process Perspective, Customer Perspective, Financial Perspective.

Pola Penggunanan Balanced Scorcard Pada Indikator Kinerja Utama Universitas Islam Negeri Syarif Hidayatullah Jakarta

2020 ◽  
Vol 7 (11) ◽  
Author(s):  
Fitriadi Fitriadi ◽  
Mahendro Sumardjo ◽  
Jubaedah Jubaedah
Keyword(s):  
Balanced Scorecard ◽  
Performance Indicator ◽  
Key Performance Indicator

Fenomena yang diteliti pada UIN Syarif Hidayatullah Jakarta adalah sulitnya melihat capaian kinerja dan pengukuran kinerja. Oleh karena itu, UIN Syarif Hidayatullah Jakarta kesulitan mengambil keputusan dalam manajemen kinerja, sebelum menggunakan IKU, UIN Syarif Hidayatullah Jakarta menggunakan manajemen anggaran dalam penilaian dan pengukuran kinerja. Penelitian ini menggunakan metode kualitatif studi lapangan dengan pendekatan fenomenologi. Yang diteliti adalah pengalaman pola penggunaan Balanced Scorecard (BSC) IKU atau Key Performance Indicator (KPI)  UIN Syarif Hidayatullah Jakarta tahun 2018. Setelah adanya IKU di UIN Syarif Hidayatullah Jakarta dengan menggunakan Balanced Scorecard (BSC). penilaian kinerja dan ukuran kinerja ini bisa sebagai acuan capaiaan kinerja untuk Perangkingan Perguruan Tinggi di tingkat nasional maupun internasional, Laporan Akuntabilitas Kinerja Instansi Pemerintahan (LAKIP), Rencana Strategis (Renstra) dan Rencana Induk Pengembangan Kampus (RIBKA) atau Milestones dengan melihat indikator, target dan ukuran pada lapran tersebut.

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